I visited Tam's and the staff was polite when taking my order. Unfortunately, when I got home (about a 15-minute drive), I realized my order was incorrect. My fries were missing, and the steak sandwich I ordered with avocado did not have avocado--even though I was charged for it. I called the restaurant to request a refund for the fries and the avocado. I even offered to send pictures or a video of the food to show that the items were missing. Despite that, the manager said the only option was for me to drive back to the restaurant so they could remake the order. With gas prices being high, it didn't make sense for me to drive another 30 minutes round trip for about $8 worth of food. I explained that I wasn't trying to get free food--if someone were trying to scam a restaurant, it certainly wouldn't be over such a small amount. I was simply asking for a refund for the items I didn't receive. Mistakes happen, but the situation was handled in an unprofessional way. Customer service should focus on resolving issues fairly and conveniently for customers. read more

Many people had recommend me Tams burgers and i finally had the chance to stop by. Inside was smaller than i expected with only a few tables/booths. It was actually pretty packed for a weekday. The staff were really friendly and our food came out quick. We ordered their box combo special that comes with a burger (cheese is extra) fries and 2 chicken strips for 10 dollars. I think this was a very filling meal that's easily shareable and good for the price. I also ordered the fried zucchinis which were my personal favorite. They come with ranch that was really good. I will say besides the box combo their prices seem to be a little pricey but overall they do give you big portions and the quality wasn't bad. read more

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The food was a little off time around didn't have too much flavor and my hashbrowns were a little too mushy for my liking I don't know if they might have new cooks, but it wasn't as good as it usually is. Maybe they didn't cook with love this time, but it's always a good place to go for a good breakfast read more

Tams Burgers - Sausage and eggs with toast substitute to a pancake - Burgers Near Me - Riverside, California

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We ordered the burger meals... The hamburgers were dry and had no pickles and very little tomato... Basically bun only... The fries were halved cooked... The prices were high considering what you got... Won't be going back... . read more

Not even busy and can't get orders right despite being charged extra. This location is small and the workers don't care about serving your correctly. Just stay away it's overpriced. Brandon's in Fontana is better read more

This is the second time eating at this restaurant and I thought it couldn't be worse than my first experience. The staff is rude and beyond unprofessional. There was a young latino guy that works the drive thru and he is the rudest one of all he has no shame in being a total dickhead to the public. I spoke to the "manager" of that store that was also a even bigger idiot, when I called the main store I was informed that the manager of this store is a male and I was lied to. Eventually a staff member called back with no resolution. I would boycott this resturant & hopefully they get shut down and there employees can appriciate their job and actually have some descency is treating customers with respect. You guys all suck and so does the food. Low class people in a low-class neighborhood. It's what is expected and encouraged in staffing with such. read more

Really good food 100% recommend I was at the drive through and had really good customer service

If you're a Great British Baking fan you'll understand a soggy bottom. Was picking up some lunch. I've had other great experiences from other Tam's locations so was expecting the same quality. Unfortunately it was a little lacking. Speaking as a zucchini stick fan these were underwhelming. Too much breading that was no where near crispy. Kinda had the texture of old zucchini warmed up in a microwave. The zucchini didn't have that crunch or bite. The zucchini wasn't succulent it was dry and limp. The burger was pretty big and a substantial size. But it had soggy bottom bread. Maybe by toasting the buns it would prevent that from happening. I would give Tams another chance to convince me that they can be as good as the other locations I've enjoyed. Maybe dine in would be a better quality? I'm hoping. The service was friendly, fast and quick. I was the only one in line. I would have gladly waited for a fresh order. It's a tight turn you could easily miss but the sign is bright and visible. read more

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It really sucks that there are not many options for a good burger joint and we have this excuse. Went in for a breakfast burrito and a coffee, the girl working the counter is clueless. Repeated the order multiple times and she just stares at you cluelessly. This is to be expected from any worker here, they all seem miserable working here. Food is usually pretty ok and good portions, so that usually saves this place. Today though, waited 30 minutes and never got my food. Got a refund and left hungry... read more

Me and my family have been going to this place for years we love the food and the people there are kind and friendly great customer service menudo and chicken tenders are the best in my opinion if you are in the area check them out read more

This is my go-to spot for my lunch breaks. I call to place my orders for pickup and I really appreciate that they have my order ready by the time I arrive. They're always nice and friendly too. I also appreciable how they keep the dining area so clean considering this spot being in the middle of Rubidoux. Thanks guys! read more

Tams Burgers - Small Chicken Salad - Burgers Near Me - Riverside, California

The person who took my order did not listen. Minor to some but specific to me. Requested salt on my onion rings and no ice in my beverage. Received no salt on my rings and ice in my drink. Will definitely rethink a return. read more

So I went to this place a couple of weeks ago. And I thought let me give it a try. But it turns out I should've read the reviews. I ordered a cheeseburger and fry combo. My cheeseburger looked like everything was just slapped on the buns. And my fries were so dry and overcooked. And to top it off there sign says they charge a fee when paying with a credit card and I paid with my debit!! This is ridiculous that they want to charge you a fee. They should be taking that fee not the customer. Anyway never will go here again! read more

My order was so basic I don't get how I got a totally different burger than the one I ordered, it was even in the receipt? Idk if the person that took my order is just stupid or special read more

Save your hard earned money and appetite. Gross breakfast burrito made me sick. Tried eating something I didn't order. Wanted bacon not sausage. I settled for a shake. They didn't want to refund me.... read more

Day shift on point but night shift will hold your food and chat it up bc you drive a porsche lol cant make this up old fries not hot or fresh burger cold smh and thats why you wont level up buddy unfortunately you are where you need to be read more

Don't recommend this place at all the food was raw they should have left it to burn this place went downhill read more

Tams Burgers - This place sucks they should've left it burn down and never built again paid 70 dollars and my burgers and onion rings were raw - Burgers Near Me - Riverside, California

Service is always good, Most of the food here is good just please stay away from anything with their carne asada unless you want meat with heaps of grease. Last two times I got the Philly cheesesteak which was just carne asada with cheese and so much grease that that the bread got soaked with the pool at the bottom, and this time I got Carne asada fries, it's asada fries with another pool of grease and what felt like a pound of Nacho cheese... nobody wants that. A little upsetting this was over $30 read more

Tams Burgers - super greasy philly cheesesteak, sandwich fell apart as soon as I picked it up and then the bread soaked up all the grease, good fries tho - Burgers Near Me - Riverside, California

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I really hate going here how do you proceed to tell them no cheese onion or pickles in the burger and yet they put everything on it ?? I'm lactose it's annoying service was fast but what's the point of being fast if the order is incorrect?? Went through drive through read more

Tams Burgers - Burgers Near Me - Riverside, California

Adrian made my plate very welcoming every time I come it never disappoints please give this man an employee of the month plaque . read more

Tams Burgers - Adrian Rodriguez made my plate very welcoming I always enjoy my food it never disappoints Adrian should become employee of the month - Burgers Near Me - Riverside, California

The chicken tenders are some of the best I've ever had and taste like real fried chicken, the french fries are always so good and the seasoning tastes too good. Coming from LA tams is a staple in LA and the county itself and the rubidoux location here is far better than any tams I can ever find in LA county. The service is amazing and all the workers are very polite and seem to actually wanna work unlike other locations. The store itself isn't in the nicest area but tams never is, but the inside of the store is beyond clean as well as the bathrooms. Overall love this tams and will definitely come here regularly! read more

Tams Burgers - Chicken tenders - Burgers Near Me - Riverside, California

the food is fresh but the fries taste like the it was cooked in seafood oil. the customer service was good but that was the only thing.

First time trying this location and employees were distracted with each other to greet. I had to repeat my order numerous times to the cashier because she kept getting it wrong. Some of the sitting areas were dirty and needed to be cleaned .. the food was okay disappointed in the service . read more

Nasty AFFF!! Wow I want a refund!! Omg you guys are outta line for the food I had today. So gross! The pastrami is BOILED! So pale looking and has no flavor just like the pastrami fries! The pastrami fries had no taste at all my kids even spit it out! Now that's sad! read more

Tams Burgers - Pale no flavor boiled pastrami this pic makes it look edible - Burgers Near Me - Riverside, California

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Food was great. My order was just a junior cheeseburger, no thousand island, no tomato and no pickles because it was to go. It was so good! The burger was thin and flame broiled. The other order was two double cheeseburgers no lettuce, no tomatoes. They loved it! The other burger was just a single cheeseburger no lettuce, no tomatoes, no thousand island and no pickles. Loved it. Two orders of fries. They were ok. We did get one milkshake. It was thick and good. The restaurant is clean and tiny, bright. Glad they sprung back after the fire. I remember when this location was a Baker's. Great service. We were so surprised our order came out so fast, not to mention getting it home abd still hot. Parking is sufficient. The menu is amazing. I'll be coming back. Maybe for the carne asada burrito. I've been one other time and only remember ordering the zucchini and it was so good. It was a lot of zuch! The ranch will make you want to eat more. FYI their food is big. I'll take pics next time. Enjoy! read more

The food is nasty, I was very hopeful that it would be good since most Tams are. Any way the pancakes were undercooked tasted like microwave pancakes, the bacon smelled really bad and the huevos rancheros plate looked like vomit. read more

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I needed a chef salad! I go to Tams for my burgers and my three French Fries. Wow that meaty chef salad and it was tasty and hit that spot with freshness. I loved the surprise grilled pita! Tams hasn't disappointed me yet! read more

Look at the photos and you will see this was what they gave me in my BLT. Food was meh. read more

Tams Burgers - This is the tomato I got on my BLT...I asked for avocado, No avocado on it. It was mediocre. - Burgers Near Me - Riverside, California

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I try not to review chain restaurants because let's face it, what are you really expecting from McDonald's or Taco Bell? I was pretty familiar with Tam's from when I used to frequent Los Angeles so I was pretty stoked when one popped up much closer to me. Even though it's a chain, Tam's is one of those hole in the wall style restaurants with burgers, Mexican food and breakfast. Food is cooked fresh and the portions are large so be prepared for a bit of a wait. I'm kind of a creature of habit so I usually get the same things. Club sandwich (includes a drink). Three slices of toasted white bread with ham, bacon, cheese and veggies served on a bed of fries with a couple of onion rings and zucchini strips. It's a mountain of food but the fries aren't the best so eat everything else first lol. The breakfast burritos are some of the biggest around. I swear these weigh like two pounds. The chorizo one has beans and rice in it which is not common but it's a tasty burrito. The carne asada burrito is also really good. It's huge, the meat is super flavorful and they give both salsa and guac. The guac is unbelievable. So there you have it. Tam's is a chain/hole in the wall (if that makes sense) where everything is freshly made. So adjust your wait time accordingly, especially if you're going to use the drive thru. If there are three cars in front of you just go inside lol. I've never had a bad meal here but I also stick with what I know is good. Give 'em shot if you're in the area! read more

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These are really good burgers. I always get the family meal. It's honestly worth it. Also the onion rings are really good.

i have only been there twice but both times the food was hot and fresh, tasted great and was a healthy serving size. I ordered the Taco plate with I made two meals out of. then the Burger Box which came with chicken tenders and fries. Only thing i would have preferred is more dressing on the burger. Fresh Food is the best! read more

Tams Burgers - Taco plate. - Burgers Near Me - Riverside, California

I ordered chili cheese fries and a spicy chicken sandwich the fries were ok but the chicken sandwich was flat and burnt to a crisp. I ordered inside not the drive thru and I suppose I got this Burnt Chicken Sandwich because of the color of my skin. BLACK. NEVER AGAIN WILL I PATRONIZE TAMS AGAIN. read more

So my review of this place is mixed. The food, if you dine in, is always tasty. However, if you get it to go it is hit and miss. After thinking about it, I know why. It is how they pack the food. Things like chili cheese dogs which can leak should not be placed on top of fries--the fries get soggy. They should always be placed in the bag last. If it is just me--with one burger and and order of fries, it is good. Add something like a chili cheese dog which is placed on top of the other items--it is not as good. read more

Tams Burgers - Soggy fries - Burgers Near Me - Riverside, California

Awesome employees! they made me a secret menu item thats called the ''Sahuayo burger'' and it was the best! Make sure to ask for yours!

Drive thru girl was nice but the older Mexican lady. Who I think is the manager is just the worst person here. ZERO CUSTOMER SERVICE She openly talk about the customers in front of her staff in Spanish. She had no clue I'm Mexican and could understand everything she said about me. But I was raised right and to not speak to women that way. But I will never go to another tams again. 2 stars only because of the nice drive thru girl. read more

Good burger joint. Friendly service. Fast drive thru. Large menu. Food is pretty decent.

We came back again for round two in the food is absolutely delicious. My son got a burger with ketchup only and he said it was fresh and delicious. We love the grilled flavor. My son has a chocolate shake again and it was less chocolatey this time... Delicious. No complaints and we will definitely be back for a third round. read more

Good service and very friendly employees. The place was nice and clean and the restrooms too.

Hubby said let's take a chance so we did. Sadly I didn't take picture of any foods. But seriously chili cheese fries were ridiculously yummy. I can't wait to go back when I'm around that area. read more

Never been here before and was having a terrible day. Tried their double cheese burger and onion rings and they were quite good. My sig. other had a burger with no buns and liked that too. read more

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