Such a good business!! Very professional and friendly people that work hard tbh! I enjoyed the…read moreexperience and will definitely come back and if you need your phone fixed for a good price then you MUST go here!! Side note it's a great place to go because they actually fix your phone perfectly and in a timely fashion which is good news:))

From the owner: With 10+ years of experience, we are offering extensive services for our customers. Our extremely…read moreprofessional technicians are always here to provide any kind of assistance for all types of electronic and cellphone issues. Regardless of whether its a software or a hardware problem. Cracked screen, water damage, black out, battery or charging port, we can fix any and every known problems to any electronic device. Also we carry a wild variety of cellphone related accessories.

t-Mobile stop sending out paper bills when I called today to request a paper bill to be sent each…read moremonth in the mail just like any other company. They said they're not able to do that and it would be easier just to find a different carrier that sends bills through the mail Done! ps you really don't know how shitty a company is until something goes wrong.

Very disappointing experience. I went in to purchase a new…read morephone, but since I wasn't listed as the authorized user on the account, I wasn't able to complete the purchase. Instead of offering solutions or alternatives, the employee shut down my questions before I could even finish asking them. I asked if they could at least share the current deals available, and was told they couldn't provide that information because they didn't have access to the account. I left the store, called customer service, and was able to become an authorized user in less than two minutes. If the employee had simply suggested that option, they wouldn't have lost the sale.

Evelyn G. I believe her name was (sorry if I misspelled) helped me out dealing with some identity…read moretheft issues and got ahold of someone who can tell me what's going on and if a dispute has been processing or not. Thank you so much I appreciate it.

Andrew was super helpful today. He went above and beyond getting my friends phone working and…read moreaccount set up. He is awesome as can be and in the place to be.

Excellent customer service! I went in to buy a phone, and I was presented with various options. I…read morefound the perfect one and will definitely return for my future purchases! Check them out!

sierra at the Target Store assisted me in signing up for Consumer Cellular today. Verizon gave the…read morewrong code and we spent hours trying to fix their mistake. Sierra never gave up and finally we were able to get the correct code from Verizon and get my phone set up..During that time, while we were placed on one hold after another, she waited on other customers and never lost her cool. Several seniors came by for assistance. She handled their problems, treated them with kindness and respect.. I am 87 so also a senior. I have no respect for Consumer Cellular because they employ dedicated employees like Sierra. She deserves a raise! Thank you.

I had a really complicated situation with my mobile phone that was such a headache. I went into…read morethis location 20 minutes before closing time, Chris helped me resolve my issue so patiently staying on the phone with insurance and the mobile powers that be for an hour after close. You don't find customer service like this anymore. If you're ever in the area in need of ANYTHING mobile/cellular this location is where you need to be, if they can't fix it no one can.

Went in for a screen repair , guy fixed it within like a few hours and he even threw in a screen…read moreprotector!

Went in for screen repair and had to take it back multiple times. My screen was fixed but my face…read moreID doesn't work anymore. He told me he couldn't fix it, even though the repair is the reason it doesn't work. And told me to take it to Apple. So I did, I Took it to best buy they said I need a whole new phone because the repair wasn't done properly. So I got a new screen but it's a little glitchy, charges slower, and no Face ID !

A few months ago a Verizon offer was presented to me; Since you are a long time valued customer we…read morewill give you a new iPhone 15, with a 5$ a month service charge. Now I find that it was a fraudulent scam. I am being charged full price for the phone, paying it off for said 5$ a month. This is how they reward 20 + years of customer loyalty, by lying and scamming. I guess they think they have gouged me for 20 years, so here is a sucker we can rip off even more. How distasteful. And, the phone is locked as it was purchased through Verizon(note: never do this-always buy your phone from apple). The way of the world today. Capitalist commercialism.

INCOMPETENT AND DISENGAGED. CHOOSE MORE WISELEY. Changed…read moreConsumer account to Bus. account.8 months or more ago. Called 8 times. To get them to correct the accounts. Was told it was corrected. All customer service is Offshore in Manilla. Double billing me for an account that was closed when the Business was account was added. Last month I got a bill for $132.00 for the Consumer account that was closed 8 months ago. Or so I was told. After all these calls and a promise to correct it. NEVER DONE. THEY TURNED ME OVER TO COLLECTION AGENCY. 5 OR 6 MORE CALLS. DROPPED MY SCORE 100 POINTS IN 1 DAY. One agent hung up on me and the last straw they transferred me to the collection agency, who told me she could not help me and not understood why they switched the call to her. I have filed a dispute with CONSUMER PROTECTION BUREAU as they refuse to remove it from credit. The payment was not owed and they had no right to ruin my credit for their incompetency and failure to correct the situation. Better company's out there. Please choose wisely. Their customer care is totally NON EXISTENT.

Another place I had gone to said my battery needed to be replaced and that the rest of the phone…read morewas fine. Unfortunately for me, that shop closes on my only day off work. So I decide to come into All Cellular since my mom had a good experience some years ago. They initially told me $45 for the battery replacement. The guy says "wait 10-15 minutes," I happily say yes. About AN HOUR later the same guy comes out to tell me that he couldn't get the home button on my iPhone to work. That wasn't a problem before. "It'll be $20 because I need to replace the entire screen now" he says. "But that wasn't a problem before coming in here" I responded. Basically, I had to have my screen replaced to have a working phone. He said "I'll pay half". Whatever. Sure. About 30 minutes later it's done. He says they only take cash. Why wasn't this mentioned during the almost hour and a half I was just sitting there? I'm extremely upset at this point and ask where I can find a Chase ATM because I'm not spending more money than needed on this little deal. A girl with really long hair who works there says "go to the Walgreens right there they have a chase atm". So I go. Oh and I had to leave my phone, that's fine no big deal. Turns out that the Walgreens doesn't have a chase atm so I paid $3 more for this whole ordeal. I couldn't map a nearby chase atm because once again, I had to leave my phone at the store. I come back to the store and the guy says it's $65. I'm like what? I only got $60 because $45 + the $10 (remember he had said he'd pay fo half of the 20 for the screen WHICH WAS HIS MISTAKE to begin with FYI). So he says ok, and I thought I would get $5 back....but of course not! And I told the girl "by the way, Walgreens doesn't have a chase atm. I had to pay $3 extra for this" and she unapologetically just says "ok". Horrible horrible and I feel like they find ways to get more money out of you. I wasted my time and my money. If you're looking for cheaper places that actually are honest and do a good job, I recommend a phone repair shop inside the flea market called El Centro on indian School ad 43rd. They've done an awesome job on my phone and don't charge you for their mistakes (which don't happen anyways)

Loved the staff they was so friendly and courteous. They treated my mom and aunt with so much…read morerespect and got the phone repaired with quickly