If I could give them a 10 star review I would the salesmans name was Jack he help me out on the…read morebest deal on a phone for my daughter he also got me the best deal on a phone case and charger I would highly recommend this business for anyone looking for a phone service or new phone.

I ordered some items on Wish to be picked up. When I arived at 17:56 (had some trouble parking),…read morethey had already closed. This was still in their business hours, yet the store was dark and empty, and locked.

Loved the staff they was so friendly and courteous. They treated my mom and aunt with so much…read morerespect and got the phone repaired with quickly

Another place I had gone to said my battery needed to be replaced and that the rest of the phone…read morewas fine. Unfortunately for me, that shop closes on my only day off work. So I decide to come into All Cellular since my mom had a good experience some years ago. They initially told me $45 for the battery replacement. The guy says "wait 10-15 minutes," I happily say yes. About AN HOUR later the same guy comes out to tell me that he couldn't get the home button on my iPhone to work. That wasn't a problem before. "It'll be $20 because I need to replace the entire screen now" he says. "But that wasn't a problem before coming in here" I responded. Basically, I had to have my screen replaced to have a working phone. He said "I'll pay half". Whatever. Sure. About 30 minutes later it's done. He says they only take cash. Why wasn't this mentioned during the almost hour and a half I was just sitting there? I'm extremely upset at this point and ask where I can find a Chase ATM because I'm not spending more money than needed on this little deal. A girl with really long hair who works there says "go to the Walgreens right there they have a chase atm". So I go. Oh and I had to leave my phone, that's fine no big deal. Turns out that the Walgreens doesn't have a chase atm so I paid $3 more for this whole ordeal. I couldn't map a nearby chase atm because once again, I had to leave my phone at the store. I come back to the store and the guy says it's $65. I'm like what? I only got $60 because $45 + the $10 (remember he had said he'd pay fo half of the 20 for the screen WHICH WAS HIS MISTAKE to begin with FYI). So he says ok, and I thought I would get $5 back....but of course not! And I told the girl "by the way, Walgreens doesn't have a chase atm. I had to pay $3 extra for this" and she unapologetically just says "ok". Horrible horrible and I feel like they find ways to get more money out of you. I wasted my time and my money. If you're looking for cheaper places that actually are honest and do a good job, I recommend a phone repair shop inside the flea market called El Centro on indian School ad 43rd. They've done an awesome job on my phone and don't charge you for their mistakes (which don't happen anyways)

Have had the BEST customer service in this Wireless Superstore each and every time (OFTEN TOO) that…read moreI drop in. Even though they are always busy, you're taken care of quickly and thoroughly. I've bought 2 iPhones and an iPad, and would highly recommend them as the Go To Wireless Store in West Phoenix. It's refreshing to receive such accommodating and patient customer service!!

I purchased a 500.00 device and phone came with email that is t mine and another they made for me…read moremy spelling my name in account too. Also their email logged into my account this morning I got alert it still has photos clock ins and clock outs of job as I either I was switched phones or something I don't like the idea of someone's email has access to my device and is associated with my phone number! I paid a lot of money for security and that's one thing I did not get!

The guy who works the front counter with the backwards hat is super unprofessional. He is to…read morecomfortable making inappropriate comments to myself as well as other customers. Also the guys who sit in the back and repair the phones are louder than they think. We can hear your inappropriate conversations in the lobby you know? A bunch of idiotic clowns working at this location. I will never bring another device to this store again I will happily take it to a competitor. I would even pay a little more for the same service thats how bad it was. These guys are extremely unprofessional and will make you feel uncomfortable while you are in the building with them. Go somewhere else!!!

I came in to UBreakItFix just to get my iPhone battery replaced -- a simple, routine service. But…read moreduring the process, they asked me for my Apple ID and password, claiming it was necessary to "calibrate the battery." That immediately raised red flags for me. Let me be clear: Apple does not require your Apple ID or iCloud login to replace or calibrate a battery. I've since confirmed this with Apple Support and other certified repair techs. Asking for that kind of sensitive information during a basic hardware replacement is completely unnecessary and suspicious. I declined to give them my credentials and took my phone elsewhere. I strongly recommend that others do the same -- never hand over your password unless you're 100% sure it's required (spoiler: in this case, it's not). If you're considering this location, be very cautious and ask questions before agreeing to anything.

I went in to get my charging port cleaned since my phone wasn't charging well & had an incredible…read moreexperience! Not only was the service was great, quick and friendly but the shop itself was extremely clean & welcoming. Thanks to Matt & Michael my phone works perfectly now.

I got an email from Verizon to update my phone or something like that, so I figured what the heck…read moresince my phone was having issues anyway and I had been meaning to contact them. I scheduled the appointment for the update and new screen protector. I got a call the week of the appointment, wanting to discuss the time of the one I selected. I chose Christmas Eve Day, from like 2-5 or something like that. I ended up going a few days earlier since they assured me it would not take the full time slot. It also turned out they are not Verizon but are located near them. They are a small store; they have some phone cases and signs. I waited for someone to come from the back and then we got to talking about my phone's issues. This appointment was not for that- but I was there so what the heck. They said it would not take long, so I went and ate nearby. I came back, and they then informed me there was an app, I think McAfee that was preventing them from doing their job. I told them they could delete it- then they asked if they could delete other apps if needed to do the service. It turned out my phone was okay, but they thought there was a virus & they suggested a full reset. I did that a few days later. The issue I was having is resolved.

stopped by The Mail Shop yesterday and had a great experience. The lady working there was super…read morenice, printed my shipping label for me, and got my package dropped off quick and easy. Whole process was easy peasy. Definitely going to start coming here moving forward instead of ups store

The box I received was a single box the clock was wrapped in a double layer of extremely thin…read morebubble wrap and the clock was in the box lying diagonally with nothing to support it(eg. no packing peanuts to cushion it). Thus it was damaged in shipping.

Today I had the pleasure of meeting Danny the sales person at the AT&T store located at 98th ave…read moreand McDowell. This man was amazing and went the extra mile to make sure all my questions were answered. He addressed the concerns I had. I would highly recommend this location. AT&T is lucky to have such an employee who cares for their customers.

This business will lie to you and not assist you when you bring it to their attention…read more An employee told me things that were not true. I received my first bill and nothing was correct. No manager to help and when there is they will not call you back. DO NOT GO HERE!!!! Can I make it zero stars.

I wanted to upgrade my phone and went to 4 different stores before coming here all in an effort to…read more find the best customer service. PLEASE COME TO THIS STORE AND ASK FOR EDDIE!! I came in Wednesday and Eddie provided great customer service and took the time to professionally answer all of my questions (and there were many LoL) and wasn't pushy at all. I told him I'd be back in a few days, he remembered me, had the 2 phones I needed to decide on and above all has a great attitude and is friendly to other customers and his co-workers. Customer Service absolutely makes a difference, thanks Eddie!

recently went in to upgrade a phone and come to find out a month later I have insurance and att…read morenext up added on my account. I never gave consent nor was I even asked, they literally slammed my account to meet their metrics. If you visit this store make sure to stay away from yanelcy V (FYI I'm a AT&T retiree.. management/ employees should know this is unacceptable to anyone's account )