These people do not care about customer service. They lied to me then told me they couldn't honor…read moremy warranty because they would take a hit at thier store abd have to absorb the cost of my phone. Switched over and my new phone doesn't charge after 2 months. All they care about is how it will effect their bonus. The Customer carr like said they would take care of it. Had le drive down there then wouldn't help. Pathetic company. Do better! If your thinking of going to this store please dont and honestly I wouldn't even suggest trouble at all. Scammers and liars

Josue was very helpful and is also very knowledgeable in his work. Very great customer service.read more

Such a good business!! Very professional and friendly people that work hard tbh! I enjoyed the…read moreexperience and will definitely come back and if you need your phone fixed for a good price then you MUST go here!! Side note it's a great place to go because they actually fix your phone perfectly and in a timely fashion which is good news:))

From the owner: With 10+ years of experience, we are offering extensive services for our customers. Our extremely…read moreprofessional technicians are always here to provide any kind of assistance for all types of electronic and cellphone issues. Regardless of whether its a software or a hardware problem. Cracked screen, water damage, black out, battery or charging port, we can fix any and every known problems to any electronic device. Also we carry a wild variety of cellphone related accessories.

Fixed screen on Samsung S23 ultra. Good price and put a screen protector for free…read more Took about 30 minutes

Worst place ever! Do not come here the customer service is horrible and the prices are made up as…read morehe go. He told me to fix a cracked screen on a iphone 15 is $325. Don't waste your time

I'm am so satisfied for the kindness and patience from TWO people. Assistant Mgr JP and Sales Rep…read moreDanny. At the time of opening they were very, very, very busy! I understood their decision making of who could be the best representative to approach a certain decision. These two gentlemen went above and beyond! Answered all my questions and concerns regarding my well being and my Verizon Account. I'm more than happy to show my gratitude and appreciation for their customer service. They listened, questioned, supported, and gave feedback. Verizon ya'll are in good hands with these two gentlemen. You both made my cloudy days look like a better brighter beautiful day. Thank You!

Been a customer for over 22 My husband passed during this…read morewas told a computer glitch .i made huge ant of times . But line was dead 3-4 times only to have to be hung up .Disgusting company ..... stay away . Verizon wrote and said ...you have been Recieving your 700 credit . Not dealing with the multiple stress- all generate to created stress ....please show proof that I have received 20 per billing cycle . Complaints begin about 4 months ago ...Filed with Attorney General and FCC who both are review now .

The service was ethical, prompt, as well as polite. Sami (?), was the representative who assisted…read moreme and answered all of my questions, too.

Whoever the girl that was working 5 closing with the lord farquad ass bob is genuinely the most…read moreunhelpful person, I asked a genuine question of what I had to do since she said they don't do transfers before closing and her response, with attitude mind you, was "I was just telling you we don't do transfers" right so I have basic comprehension skills and my question wasn't rhetorical, it was a genuine question so keep the attitude. You work customer service, you're supposed to have a good attitude bc mine wasn't bad until I caught your attitude.

I came in to see what options I had available to me for a phone upgrade and I was very impressed by…read morethe service I received. Hamilton helped me switch over from Sprint to T-Mobile, trade in my phone and walk out the door with a brand new iPhone 12. The process was not easy (due to circumstances that were out of T-mobiles control) yet Hamilton remained positive, friendly and helpful the entire time. It would have been easy for him to ask me to come back another day or to send me for help elsewhere, but he took the time (even over an hour after this shift was supposed to be over) to make sure I left happy with my new purchase. Thank you for providing excellent customer service!

Dumbass "Lee" took off my iPhones screen protector BEFORE checking if they had it in stock. They…read moredidn't! Now my screen looks worse than before with bubbles and fingerprints all over it. Now I have to wait a week for my new one to come in the mail. This location sucks.

They accidentally deleted all of my storage and still charged me full price. They don't use legit…read moreparts and order fake stuff from overseas.

Quick service for my 6plus. I went in during my lunch break and I had it within the hour, which was…read moregreat! The guy that was working seemed to be quite knowledgable and gave me a reasonable price for the repair. Overall, great customer service!

Kim was super patient with us and so was Jose when we transferred from other carriers to Verizon!…read moreIt was Kim with the braces, when we called for a question we learned there is more than 1.. Kim was patient and transparent with us as we were making the switch from other phone carriers to Verizon. So far we're loving the service and coverage we now have with Verizon!

I'm extremely disappointed with my experience at this Verizon location. The sales representative…read morewho helped me upgrade my mom's phone gave me misleading information on multiple occasions. She offered me a watch and specifically told me it was completely free and would not cost me anything. I didn't need a watch, but I accepted it based on what she told me. I later discovered that my bill increased by more than $100 due to charges associated with the watch and its cellular service. She also told me that because of my loyalty to Verizon, I would receive a $250 Verizon gift card. I never received it. I contacted Verizon to try to resolve the situation, but they have refused to make it right. I feel I was misled by the salesperson and ended up paying for something I never would have agreed to if the actual costs had been explained to me. I wish I remembered the salesperson's name. Based on my experience, I would not recommend this Verizon location. Please carefully review every charge and promotion before agreeing to anything.

Riley and his entire team are wonderful. From the moment I walked in the door, everyone was…read morefriendly, helpful and patient. They provided incredible customer service and went above and beyond to assist me. 10 out of 10

Choose wisely this holiday season. In my experience, Verizon has failed to provide the level of…read moreservice customers should expect. They seem more than willing to overcharge for their products while consistently underdelivering on service. It's disappointing to see a company that was once known for great service fall so far. What was once a trusted name now feels like a bottomless pit when it comes to customer service and value.

Kalie or Katie not sure but she helped me out real quick good experience. Would recommend to…read moresomeone that needs a phone

Ok. Admittedly, I was dreading going to this store 100%…read more Typically, I have another location which I prefer and have been using for at least 10 years. Today, not only did they not have the product I was interested in but the Team seemed disinterested and preoccupied a bit. We made our way over here with angst and discouragement however, upon walking in, we were greeted with smiles and high vibes. Upon leaving today, I found myself say "Hmm, maybe this will be my new favorite store, with that service". They had the product in stock, they understood my needs and requests AND they even helped me with trying out their internet service. The store was clean, the jams had me jamming and the dudes were awesome! Good job truly appreciative of the experience!