I was so excited to see the remodel that they recently did! I have been going to Talent Nails for years and NEVER had an issue or bad experience...until today! Upon entering, I was greeted and asked to sign in...no problem...until the page that asked for my age! I am a senior citizen and I didn't feel it was necessary, so I ask the man that greeted me if I can skip that, instead of answering, he came around and finished my sign in and chose some options without asking what I wanted. Picked my color, sat in the chair for my pedicure and noticed the music that was playing...it was vulgar and offensive with MANY inappropriate words for a public place and I was not impressed and felt the music was very offensive and not suitable for a nail spa where people come to relax. I asked the nail tech to cut my toenails short...then during the pedicure I had to ask 3 more times to cut them shorter and that they were not cut straight. I decided that I would ask the lady sitting next to me how she felt about the music, she said she wasn't paying attention BUT, the owner, who was doing that lady's pedicure, said she didn't like the music either!! WHAT!? Proceeded to get my manicure and the same pedicure nail tech, cut my fingernails to the length I requested...great! Then she pulled out the nail tip box...wait...that's not what I wanted and explained that I only wanted gel polish. The owner heard me and came over and proceeded to explain the process and differences in the service. I repeated multiple times that all I wanted was to get my nails painted with gel polish. She continued to explain...it totally stressed me out and I let the nail tech know that I wasn't finishing the fingernails and wanted to pay and leave! Again, I had been going there for YEARS, but terrible experience this time, felt pressured to upgrade the service and this was totally not what I expected! read more