This place is a joke!! Temu Dr. office with Temu staff as well. If you are not serious about your…read morehealth I highly recommend this circus ,,however if you are like me and value your health you should steer far from this place. Let's start off with the staff that absolutely doesn't want to be at work, second off not clean , and not serious about the health industry. Matter of fact the Dr. that's supposed to be here in charge who goes by the name of Dr. Hanif Noaman probably has never stepped into the building before. I assume he also is a Temu physician based out of another country!! I could not be more clear about REX Medical. DO NOT WASTE YOUR TIME COMING HERE!

Nice, clean, modern office. Online patient portal and I believe they can do telehealth. Every staff…read moremember I have met has been wonderful and very kind and patient. I have had both quick and extended visit needs, and never once felt rushed or pressured. They took their time doing what needed to be done and explained everything adequately and the appointment was over when I had satisfied everything I came there to address. This is not the type that spend 3 minutes with you and rush you out the door as long as you try to be respectful of their time :) it has been one of my best experiences with a doctors office in my life so far and I'm so happy I found that and the reviews were right for once!

I had a good telehealth session with Dr Sargent. she was very help in my appointment and provided…read moreme with the information I needed.

Dr. Sargeant was a wonderful doctor. She was very knowledgeable and understanding. She took the…read moretime to listen to what I was going through. She gave me appropriate treatment options. The office should send you a link to their online new patient form after you make your first appointment. Make sure you complete your online form at least the day before your appointment. When I showed up to my appointment, the office staff was able to check me in right away. Parking is available in the back.

Updating my review. I hate trying to visit this office. Went in yesterday morning as a walk in for…read morea few issues I most likely need an MRI for. When I called the phone number the answering service said they were open. I waited a half an hour. One of the receptionists came in and told me the doctor is not in and will be back tomorrow. I just went back this morning arriving again a few minutes before they opened. At about 9:10 the doctor came out and said they were waiting on a couple of nurses and said they would be with me. Just after 9:30 the receptionist came out and told me that the doctor wanted me to go get bloodwork and schedule an appt. Nothing remotely related to the issues I was coming in for. Just a way to not see a walk in. I go to urgent care and they say go see your primary but you cant walk in and appts take forever to get. My only option seems like paying a fortune to go to an emergency room for a non emergency related thing. I would highly advise not going to this doctor.

I had some scabbing up my back and I went to Dr. Saenz to have it treated. He immediately knew…read morewhat it was and gave me some shingles treatment from his own stash of medications and said that should be enough. Sure enough it was healed in less than a week. I am very grateful for Dr Saenz. I also went to him for a diagnostic after an accident and he did very well treating me.

Dr Sargent is a good doctor but I am afraid I am going to have to leave her again because of her…read morestaff She put in a order for a ct on the first of July but her staff never put it in until 13th I had a appointment that day that I had to cancel I am so tired of her staff interfering with my health

Title: Gatekeeping, Poor Hygiene, and Unsafe Medical Practices…read more I've been in the healthcare system for 35 years and have never seen a practice run as poorly as Dr. Ulin Sargeant's office (MIMPC) in Duarte. - Filthy Conditions: I was the first patient of the day, yet the bathroom was a disaster. Trash was overflowing and it clearly hadn't been cleaned from the night before. This is the same bathroom used for urine samples--unacceptable and unsanitary. - Impossible to Reach: They use "tech" and "telehealth" as a wall to avoid patients. My insurance approved a travel exception for my meds instantly, but I had to physically drive to the office THREE times because no one picks up the phone. I finally had to tell them I wasn't leaving until they signed it off so I could catch my flight the next morning. - Billing Over Care: It felt like every hurdle was just an excuse to force me into a billable follow-up. They are obsessed with telehealth and gatekeeping. - Medical Mismanagement: The doctor prescribed me heavy-duty heart surgery meds (Carvedilol) for simple high blood pressure. When I reported extreme fatigue and a dangerously low heart rate, she wouldn't listen. My new doctor at Cedars-Sinai was shocked and took me off them immediately. The staff is unfriendly, the office is dirty, and the system is designed to ignore you. Save yourself the headache and go elsewhere.

I really miss the Duarte location. I'm not sure why they moved, but ever since they relocated to…read moreWest Covina, it's been so difficult to get an appointment. They rarely answer the phone, which makes scheduling really frustrating. I never had this much trouble when they were in Duarte.

Stay away from this business. They take your money for services you did not request and will not…read morerefund you. In the beginning of last year I took my son to his yearly physical but instead of charging me they charged me for a PHONE CALL that the doctor gave me after his physical. Should I have known that I'd get charged for answer a phone call from my sons doctor I would have never answered. Since then I've been assured that I'd get a refund for that phone call and still have not received anything. I have sent emails and called countless times. I have never gotten a response. I have never dealt with such an unprofessional and unethical business before.

I have been battling Vestibular Vertigo for 8 months. Referral after referral and none have the…read moreword, Vertigo. They list headaches. Neurologist: You don't walk well, you are susceptible to falls (6), your medications are fighting each other. You, have no quality of life. With your medical conditions, I can no longer treat you. Referral to Neurologist: after about 15 minutes, I fully described my Vertigo and migraines every day, I don't know what to do. Referral, back to my Dr. After 8 months, he wants me to start all over again. The office left a message, you are asking for a referral to your ENT. Guys, THAT IS A BOLD FACE LIE. I ASKED FOR A CASE WORKER! I pushed the Optum EOL button a while ago. Red flags should have gone up. My Dr. thinks it's a joke. Joke: I start hospice tomorrow! PLEASE BE VERY CAREFUL WHEN YOU ARE AT YOUR DR.'S OFFICE AND WORDS ARE SPOKEN...THEY, ARE, NOT, ON THE SUMMARY!

Had a review 7 years ago and this place is so evil, just because I did a few complaints of staff…read morefor stuff mentioned in last review to my insurance, this Place put in my Medical Chart I am a RACIST. My pain management doctor warned me about that. So after investigating, they said I filed 8 complaints against 8 Asian Providers since 2014. That's not even true as most were for the general staff not doing their job, losing surgery paperwork to do Pre Op, and other things mentioned in my prior review. Ridiculous, I live in the SGV, just do a population search and 68% of the population in SGV is Asian. So most likely I am going to get a provider that matches what that census data shows. Also, they accused me of being Perverted with a doctor there, but that female doctor wore mini skirts and never crossed her legs when sitting across from me so what the heck is a guy supposed to do but notice her lace boy short panties are showing during at least 8 different office visits? I complained about that Dr not being Lady Like, not crossing her legs, I said please do not let her wear mini skirts, at least wear pantyhose, leggings or tights so panties do not show, and that Office flipped it into accusing me of being a pervert and used doctors for sexual arousal. I am married, and get the best *** ever. Just a Terrible office to go to but I am stuck because I lose my specialists and lose 3 surgeries planned later this year if I went somewhere else. The latest complaint is this. I went on Vacation and my 2 Mounjaro PENS malfunctioned so I needed my PCP to send a refill of my diabetes medication to a local pharmacy in California. I sent 3 emails to covering doctors, but I think the Patient Liadon actually wrote back and told me to Stop harassing staff with my emails they are busy with other patients. I mean anyone diabetic who has blood sugar of 410 needs attention from their doctor, so for my doctor to fail to respond to my diabetes issue, is super unprofessional and if I were you, I'd never trust this Optum Monrovia. My photo shows I was not lying about needing my medication, it was 410 over 3 hours ago!

We have a twenty year old son who attends college in the Glendora area. He has Hoshimotos and…read moreneeded to see an Endocrinologist. He was referred to Dr Swe by another patient of hers. We have a PPO and the Dr required a referral from our sons doctor, any chart work concerning treatment of the Hoshimotos and previous labs concerning the same. As a parent I realized this was a lot to require for an initial appt, but when it comes to your children, you do what you need to do! Dr Swe has been proactive since our sons first appt. Dr Swe looked at his previous records, had a conversation with him, and told him the plan going forward. He was exhausted, having major mood swings, having a hard time focusing, and not eating the way he should. The doctor ordered blood work ASAP and called him personally a few days later. (what doctor calls their patients personally anymore?!) She told him that she had called in a higher dose of Levothyroxine and he was to start that. Dr Swe ordered that he have blood work done again within 90 days so she could check his levels and make sure he was improving. In Dec of this last year, he was doing very well, everything had balanced out and he was feeling good! Dr Swe ordered a scan of his thyroid. She called him the day after the scan and told him there was a small nodule on his thyroid, he needed to go have it biopsied. The nodule was so small it couldn't be felt. The day after the biopsy, she called and told him he had Thyroid Cancer. She talked with him and told him if he would like to come in to the office and talk, she would sit with him. (Again! What doctor does this anymore?!) She told him she has an excellent surgeon (Dr S. Battaglia) that she would refer him to and she thought it best to take the entire thyroid out. Within one months time, he was scanned, biopsied, diagnosed, and had a Thyroidectomy. Dr Swe was there for evry phone call he made, every question he asked, and as an encouraging support thru the entire process. I have thanked The Lord many times for her, her knowledge and wisdom, her compassion, and her strength. Our son is now cancer free! He continues to see Dr Swe as they continue in trying to find the fine balance needed when one's thyroid has been removed! I understand it can be quite a frustrating journey, but there's no doubt in my mind that Dr Swe is up for the challenge!

I saw Dr. N. Swe regarding hyperparathyroidism. Multiple blood tests were performed along with an…read moreultrasound and bone density scan. ALL THE BLOODWORK and scans pointed to hyperparathyroidism. DR. SWE than proceeded to tell me all was fine and she would review in 6-12 months! MEANWHILE MY KIDNEY FUNCTION is lowered. THANK GOODNESS my daughter is a surgeon and told me point blank DR. SWE IS WRONG and priority should be the kidney function and I require the nodule removed from the parathyroid gland. I am now under the care of a SURGEON and WILL NEVER CONSULT WITH THIS DOCTOR AGAIN. CLEARLY SHE SHOULD NOT BE PRACTICING MEDICINE.

Horrible experience I been going here for a while they know me by my first name they know I only…read morespeak English. Yet ever time I show up, they always give me my paperwork in Spanish. I talked to the nurse about this and he claims they only have Spanish paperwork. I feel like it's extremely racist. Just because I'm Mexican I should know Spanish what kind of service is that? I've given them a chance after chance I feel at this point. They're only interested in me for money than helping me.

Tuve una experiencia mala, fui a su clínica y supuestamente me tenían que enviar medicina a la…read morefarmacia y la Doctora nunca la envió, estuve esperando a que la envíen y nada, tuve que estar llamando para pedir que por favor me la envíen pero nadie toma interés, y esa es una falta de respeto porque yo por eso fui a su clínica y pareciera que no les importan sus pacientes

My kids and I have been with Dr. Oji since day one in the Duarte office. The prior pediatrician…read moreretired and he took over and kept the staff. This made the transition easier as the ladies in the office have known my little crew of boys for the 16 years. Dr. Oji is an amazing pediatrician. He educates you on conditions and answers your questions thoroughly. I have built an amazing, trustworthy relationship with him and the staff. He makes himself available after hours for urgent needs via telephone. My boys have said that they feel they are in great hands with Dr. Oji and trust him. That in itself is a big deal for kids and teenagers. He also has Ms. Alex, a nurse practitioner twice a week and she is also utterly amazing. The teamwork of the team makes this a top rated office. I could honestly say that if you're looking for a top notch team, look no further. He has written a couple of books that can help new parents, I highly recommend reading those. He is a kind and gentle man. I will truly miss him, Alex, and the office girls since we are moving out of state. I know I will not find anyone near his expertise where I move to. Thank you Dr Oji, thank you Alex, and thank you office ladies for taking care of my boys since 2009.

I love all the staff here they are always so nice and accommodating. Alex the nurse practitioner is…read morethe best and is always so sweet with my baby. I couldn't recommend them enough!

The quality of food, The Service,…read moreAlways friendly, The Price's And they Love us Veteran's I feel at home..

The best care you can get! Lab techs are friendly and the…read moredr's team is always helpful. I have been coming here for over fifteen yrs and have had the same dr and nurse team.