Nice, clean, modern office. Online patient portal and I believe they can do telehealth. Every staff…read moremember I have met has been wonderful and very kind and patient. I have had both quick and extended visit needs, and never once felt rushed or pressured. They took their time doing what needed to be done and explained everything adequately and the appointment was over when I had satisfied everything I came there to address. This is not the type that spend 3 minutes with you and rush you out the door as long as you try to be respectful of their time :) it has been one of my best experiences with a doctors office in my life so far and I'm so happy I found that and the reviews were right for once!

No doctor there. Constant new people Took the day off for bloodwork only to be told when I got…read morethere there was no one to draw blood. Has happened 3 times to me. No more

Doctor Sargent is very attentive. I have been her patient for a short time but I feel like she have…read morebeen my family doctor for a while. I will continue going to her because she is a good doctor.

Dr. Sargeant was a wonderful doctor. She was very knowledgeable and understanding. She took the…read moretime to listen to what I was going through. She gave me appropriate treatment options. The office should send you a link to their online new patient form after you make your first appointment. Make sure you complete your online form at least the day before your appointment. When I showed up to my appointment, the office staff was able to check me in right away. Parking is available in the back.

Updating my review. I hate trying to visit this office. Went in yesterday morning as a walk in for…read morea few issues I most likely need an MRI for. When I called the phone number the answering service said they were open. I waited a half an hour. One of the receptionists came in and told me the doctor is not in and will be back tomorrow. I just went back this morning arriving again a few minutes before they opened. At about 9:10 the doctor came out and said they were waiting on a couple of nurses and said they would be with me. Just after 9:30 the receptionist came out and told me that the doctor wanted me to go get bloodwork and schedule an appt. Nothing remotely related to the issues I was coming in for. Just a way to not see a walk in. I go to urgent care and they say go see your primary but you cant walk in and appts take forever to get. My only option seems like paying a fortune to go to an emergency room for a non emergency related thing. I would highly advise not going to this doctor.

I had some scabbing up my back and I went to Dr. Saenz to have it treated. He immediately knew…read morewhat it was and gave me some shingles treatment from his own stash of medications and said that should be enough. Sure enough it was healed in less than a week. I am very grateful for Dr Saenz. I also went to him for a diagnostic after an accident and he did very well treating me.

Title: Gatekeeping, Poor Hygiene, and Unsafe Medical Practices…read more I've been in the healthcare system for 35 years and have never seen a practice run as poorly as Dr. Ulin Sargeant's office (MIMPC) in Duarte. - Filthy Conditions: I was the first patient of the day, yet the bathroom was a disaster. Trash was overflowing and it clearly hadn't been cleaned from the night before. This is the same bathroom used for urine samples--unacceptable and unsanitary. - Impossible to Reach: They use "tech" and "telehealth" as a wall to avoid patients. My insurance approved a travel exception for my meds instantly, but I had to physically drive to the office THREE times because no one picks up the phone. I finally had to tell them I wasn't leaving until they signed it off so I could catch my flight the next morning. - Billing Over Care: It felt like every hurdle was just an excuse to force me into a billable follow-up. They are obsessed with telehealth and gatekeeping. - Medical Mismanagement: The doctor prescribed me heavy-duty heart surgery meds (Carvedilol) for simple high blood pressure. When I reported extreme fatigue and a dangerously low heart rate, she wouldn't listen. My new doctor at Cedars-Sinai was shocked and took me off them immediately. The staff is unfriendly, the office is dirty, and the system is designed to ignore you. Save yourself the headache and go elsewhere.

Dr Sargent is a good doctor but I am afraid I am going to have to leave her again because of her…read morestaff She put in a order for a ct on the first of July but her staff never put it in until 13th I had a appointment that day that I had to cancel I am so tired of her staff interfering with my health

Stay away from this business. They take your money for services you did not request and will not…read morerefund you. In the beginning of last year I took my son to his yearly physical but instead of charging me they charged me for a PHONE CALL that the doctor gave me after his physical. Should I have known that I'd get charged for answer a phone call from my sons doctor I would have never answered. Since then I've been assured that I'd get a refund for that phone call and still have not received anything. I have sent emails and called countless times. I have never gotten a response. I have never dealt with such an unprofessional and unethical business before.

I made the best decision choosing Dr.sun as my daughter's pediatrician. She goes above and beyond…read morefor her patients. And the staff is also amazing! Aileen, Karen and Mickayla are always so welcoming and kind to us. We always look forward to going in for check ups. Thank you for all that you do and definitely recommend Mayflower - Duarte.

I have been battling Vestibular Vertigo for 8 months. Referral after referral and none have the…read moreword, Vertigo. They list headaches. Neurologist: You don't walk well, you are susceptible to falls (6), your medications are fighting each other. You, have no quality of life. With your medical conditions, I can no longer treat you. Referral to Neurologist: after about 15 minutes, I fully described my Vertigo and migraines every day, I don't know what to do. Referral, back to my Dr. After 8 months, he wants me to start all over again. The office left a message, you are asking for a referral to your ENT. Guys, THAT IS A BOLD FACE LIE. I ASKED FOR A CASE WORKER! I pushed the Optum EOL button a while ago. Red flags should have gone up. My Dr. thinks it's a joke. Joke: I start hospice tomorrow! PLEASE BE VERY CAREFUL WHEN YOU ARE AT YOUR DR.'S OFFICE AND WORDS ARE SPOKEN...THEY, ARE, NOT, ON THE SUMMARY!

They refused to pay a home care bill for a home IV care that they pre-approved. After hours on the…read morephone with them and LA Care, our home health provider had to file to our insurer directly. I talked to other doctors, who said thus has been going on with Optum for 6 months.

I've never dealt with a more rude, condescending physician in my life. How she has any positive…read morereviews is beyond me. Went to her for TRT therapy and had nothing but problems. She kept consistently lowering my testosterone dose unnecessarily and when I voiced my concerns about it because I didn't want to lose muscle, she was dismissive, disrespectful and said "I'm not concerned with how much muscle you have. I'm concerned with your health". Right...smh. That might sound good but trust me, she doesn't give a sh*t about my health. She cares about covering her *ss. I build machines and performance cars and maintaining my strength and muscle mass is important to being able to do my job. It's not about vanity but she either doesn't get that or doesn't give a sh*t. Either way, I will never go to her again and would not recommend her to anyone.

Personable & thorough. Takes the time to review & discuss results. Makes suggestions to lower…read moreblood sugar. Difficult to get appointments.

Horrible experience I been going here for a while they know me by my first name they know I only…read morespeak English. Yet ever time I show up, they always give me my paperwork in Spanish. I talked to the nurse about this and he claims they only have Spanish paperwork. I feel like it's extremely racist. Just because I'm Mexican I should know Spanish what kind of service is that? I've given them a chance after chance I feel at this point. They're only interested in me for money than helping me.

Tuve una experiencia mala, fui a su clínica y supuestamente me tenían que enviar medicina a la…read morefarmacia y la Doctora nunca la envió, estuve esperando a que la envíen y nada, tuve que estar llamando para pedir que por favor me la envíen pero nadie toma interés, y esa es una falta de respeto porque yo por eso fui a su clínica y pareciera que no les importan sus pacientes

My kids and I have been with Dr. Oji since day one in the Duarte office. The prior pediatrician…read moreretired and he took over and kept the staff. This made the transition easier as the ladies in the office have known my little crew of boys for the 16 years. Dr. Oji is an amazing pediatrician. He educates you on conditions and answers your questions thoroughly. I have built an amazing, trustworthy relationship with him and the staff. He makes himself available after hours for urgent needs via telephone. My boys have said that they feel they are in great hands with Dr. Oji and trust him. That in itself is a big deal for kids and teenagers. He also has Ms. Alex, a nurse practitioner twice a week and she is also utterly amazing. The teamwork of the team makes this a top rated office. I could honestly say that if you're looking for a top notch team, look no further. He has written a couple of books that can help new parents, I highly recommend reading those. He is a kind and gentle man. I will truly miss him, Alex, and the office girls since we are moving out of state. I know I will not find anyone near his expertise where I move to. Thank you Dr Oji, thank you Alex, and thank you office ladies for taking care of my boys since 2009.

I love all the staff here they are always so nice and accommodating. Alex the nurse practitioner is…read morethe best and is always so sweet with my baby. I couldn't recommend them enough!

The quality of food, The Service,…read moreAlways friendly, The Price's And they Love us Veteran's I feel at home..

My 1-star review is not for the facility or the hospital staff. It is for one specific oncologist:…read moreDr. Dani Castillo. Ask for a different oncologist. She repeatedly failed to complete the paperwork needed for appointments, and we had to call multiple times just to get appointments scheduled. If you don't keep calling and following up, nothing happens. Save yourself the headache and ask for someone else. This was not a one-time occurrence. It happened twice, both involving major, serious appointments that took over a month to get scheduled. The delay was not because of the scheduling department, it was because she did not complete the required paperwork so they could schedule the appointments. Maybe if everything had been handled in a timely manner, the outcome would have been different. I'll never know. Save yourself the questioning, the headaches, and the heartbreak. Don't put yourself or a loved one in her care, especially if you're facing a serious cancer diagnosis