Nice, clean, modern office. Online patient portal and I believe they can do telehealth. Every staff…read moremember I have met has been wonderful and very kind and patient. I have had both quick and extended visit needs, and never once felt rushed or pressured. They took their time doing what needed to be done and explained everything adequately and the appointment was over when I had satisfied everything I came there to address. This is not the type that spend 3 minutes with you and rush you out the door as long as you try to be respectful of their time :) it has been one of my best experiences with a doctors office in my life so far and I'm so happy I found that and the reviews were right for once!

No doctor there. Constant new people Took the day off for bloodwork only to be told when I got…read morethere there was no one to draw blood. Has happened 3 times to me. No more

She's the lady I go to and I adore her…read more She can do pretty much anything! Let's keep her small practice in business and go see her!!

Routine annual preventative physicals should be completely covered by insurance. They are charging…read moreme $97 for the "follow-up" 15 minute phone call where they told me my labs look fine. I also had to request for a copy of the lab results separately because they weren't provided to me, so technically, without attending this appointment or following up myself, I wouldn't know have even known my annual physical results. I never had to pay for physicals with other primary care providers, so getting this additional "medical visit" charge for reviewing my annual lab results just feels really unsavory. It feels like a double billing. Also I was charged a small amount for the labs from Quest Labs which is bizarre.

Receptionist is extremely rude and they make billing mistakes causing you to have to spend time to…read moreget it corrected. They tried to bill me for a copay after I already paid in the office but when I called to get it corrected they claimed that my insurance was trying to bill an additional $20 which is 100% not true. What's sad is my wife and I both had an "office visit", we both have the same insurance and they are billing her correctly but cant seem to understand the mistake is theirs leaving me to call our insurance to get it situated.

I had some scabbing up my back and I went to Dr. Saenz to have it treated. He immediately knew…read morewhat it was and gave me some shingles treatment from his own stash of medications and said that should be enough. Sure enough it was healed in less than a week. I am very grateful for Dr Saenz. I also went to him for a diagnostic after an accident and he did very well treating me.

Title: Gatekeeping, Poor Hygiene, and Unsafe Medical Practices…read more I've been in the healthcare system for 35 years and have never seen a practice run as poorly as Dr. Ulin Sargeant's office (MIMPC) in Duarte. - Filthy Conditions: I was the first patient of the day, yet the bathroom was a disaster. Trash was overflowing and it clearly hadn't been cleaned from the night before. This is the same bathroom used for urine samples--unacceptable and unsanitary. - Impossible to Reach: They use "tech" and "telehealth" as a wall to avoid patients. My insurance approved a travel exception for my meds instantly, but I had to physically drive to the office THREE times because no one picks up the phone. I finally had to tell them I wasn't leaving until they signed it off so I could catch my flight the next morning. - Billing Over Care: It felt like every hurdle was just an excuse to force me into a billable follow-up. They are obsessed with telehealth and gatekeeping. - Medical Mismanagement: The doctor prescribed me heavy-duty heart surgery meds (Carvedilol) for simple high blood pressure. When I reported extreme fatigue and a dangerously low heart rate, she wouldn't listen. My new doctor at Cedars-Sinai was shocked and took me off them immediately. The staff is unfriendly, the office is dirty, and the system is designed to ignore you. Save yourself the headache and go elsewhere.

After years of searching for a physician that I could confide in and trust, a physician that would…read moreprovide me with the best medical care, I was led to Dr. Ulin Sargeant in Duarte. It's difficult leaving a doctor(s) that's been taking care of your medical needs for years, but there comes a time when one admits that they're not getting the care that need and it's time to move on, and I'm glad that I did. With Dr. Sargeant, I find her to be patient and attentive. She has never talked over me, she listens to my concerns and with her knowledge she analyzes the information I've provided to her to come up with the best plan of action, including referring me to other healthcare specialists when necessary. Dr. Sargeant has never rushed me; she patiently listens to my concerns. Dr. Sargeant is very knowledgeable, professional, intuitive, caring and patient. Each time I visit I leave with a smile on my face, knowing that I've had the best care possible, I call her my guru of healthcare!! Dr. Sargeant's office and restroom is always clean and in order. Dr. Sargeant''s support staff, Gabby, Jazzmine and Kathryn are top notch; kind, pleasant and engaging. They schedule appointments so that the wait time is maybe 10-15 minutes, and often times less, depending on scheduling. Dr. Sargeant is a rare jewel in these days and times. I appreciate her expertise and her dedication to patient care. I highly recommend Doctor Ulin Sargeant to anyone seeking a change in their medical journey! I can't say enough about how appreciative I am finding a doctor such as Dr. Sargeant!!

Really amazing doctors they are nice and helpful!, Excellent service the staff are friendly and…read morerespectful.

I made the best decision choosing Dr.sun as my daughter's pediatrician. She goes above and beyond…read morefor her patients. And the staff is also amazing! Aileen, Karen and Mickayla are always so welcoming and kind to us. We always look forward to going in for check ups. Thank you for all that you do and definitely recommend Mayflower - Duarte.

They refused to pay a home care bill for a home IV care that they pre-approved. After hours on the…read morephone with them and LA Care, our home health provider had to file to our insurer directly. I talked to other doctors, who said thus has been going on with Optum for 6 months.

A very professional and knowledgeable staff. I am grateful for them being there when we need…read moremedical assistance. My Dr is a smart and funny woman which I admire so much.God bless them.

I've never dealt with a more rude, condescending physician in my life. How she has any positive…read morereviews is beyond me. Went to her for TRT therapy and had nothing but problems. She kept consistently lowering my testosterone dose unnecessarily and when I voiced my concerns about it because I didn't want to lose muscle, she was dismissive, disrespectful and said "I'm not concerned with how much muscle you have. I'm concerned with your health". Right...smh. That might sound good but trust me, she doesn't give a sh*t about my health. She cares about covering her *ss. I build machines and performance cars and maintaining my strength and muscle mass is important to being able to do my job. It's not about vanity but she either doesn't get that or doesn't give a sh*t. Either way, I will never go to her again and would not recommend her to anyone.

Personable & thorough. Takes the time to review & discuss results. Makes suggestions to lower…read moreblood sugar. Difficult to get appointments.

Horrible experience I been going here for a while they know me by my first name they know I only…read morespeak English. Yet ever time I show up, they always give me my paperwork in Spanish. I talked to the nurse about this and he claims they only have Spanish paperwork. I feel like it's extremely racist. Just because I'm Mexican I should know Spanish what kind of service is that? I've given them a chance after chance I feel at this point. They're only interested in me for money than helping me.

Tuve una experiencia mala, fui a su clínica y supuestamente me tenían que enviar medicina a la…read morefarmacia y la Doctora nunca la envió, estuve esperando a que la envíen y nada, tuve que estar llamando para pedir que por favor me la envíen pero nadie toma interés, y esa es una falta de respeto porque yo por eso fui a su clínica y pareciera que no les importan sus pacientes

My kids and I have been with Dr. Oji since day one in the Duarte office. The prior pediatrician…read moreretired and he took over and kept the staff. This made the transition easier as the ladies in the office have known my little crew of boys for the 16 years. Dr. Oji is an amazing pediatrician. He educates you on conditions and answers your questions thoroughly. I have built an amazing, trustworthy relationship with him and the staff. He makes himself available after hours for urgent needs via telephone. My boys have said that they feel they are in great hands with Dr. Oji and trust him. That in itself is a big deal for kids and teenagers. He also has Ms. Alex, a nurse practitioner twice a week and she is also utterly amazing. The teamwork of the team makes this a top rated office. I could honestly say that if you're looking for a top notch team, look no further. He has written a couple of books that can help new parents, I highly recommend reading those. He is a kind and gentle man. I will truly miss him, Alex, and the office girls since we are moving out of state. I know I will not find anyone near his expertise where I move to. Thank you Dr Oji, thank you Alex, and thank you office ladies for taking care of my boys since 2009.

I love all the staff here they are always so nice and accommodating. Alex the nurse practitioner is…read morethe best and is always so sweet with my baby. I couldn't recommend them enough!

The quality of food, The Service,…read moreAlways friendly, The Price's And they Love us Veteran's I feel at home..

World class cancer center. So many services for patients families. It is super impressive in all…read moreregards.