I really miss the Duarte location. I'm not sure why they moved, but ever since they relocated to…read moreWest Covina, it's been so difficult to get an appointment. They rarely answer the phone, which makes scheduling really frustrating. I never had this much trouble when they were in Duarte.

Stay away from this business. They take your money for services you did not request and will not…read morerefund you. In the beginning of last year I took my son to his yearly physical but instead of charging me they charged me for a PHONE CALL that the doctor gave me after his physical. Should I have known that I'd get charged for answer a phone call from my sons doctor I would have never answered. Since then I've been assured that I'd get a refund for that phone call and still have not received anything. I have sent emails and called countless times. I have never gotten a response. I have never dealt with such an unprofessional and unethical business before.

Dr. Cuento take great care of our son. He's also very detail when he's explaining the situation…read more Unlike other doctor that only tell you to just take so and so medicine and send you off. He actually go over the cause of the illness and what helps. He also go over what each medicine does so we have a better understanding when certain emergency arise. Dr. Cuento is not only a pediatrician, he's part of my family. p.s. Their help desk is super helpful too.

I took my 4 months baby there today and the office was very clean and organized. The nurse and the…read moredoctor are awesome they answered all my questions and were very gentle with my baby girl. She had her 4 months vaccines and it went very smooth. I will for sure keep going to them and I recommend all moms to take their babies there.

Dr. Hu has been both our daughter and son's pediatrician for many years now and there's a reason…read morewhy we have kept Dr. Hu. The staff here are nice as sometimes you'll be able to get an appointment the day of if you need one. When it comes to Dr. Hu, his attention to detail and how much he cares about the well-being of our kids is what makes him a great pediatrician. He's always making sure he checks everything off the list and also asks questions to find a solution to the problems. He's knowledgeable and a very kind doctor; definitely recommended.

After going through the list of pediatricians associated with Methodist Hospital, I decided to go…read morewith Dr. Hu. While he wasn't readily available because my daughter was born on the weekend, he was able to meet us Monday morning for a checkup. Dr. Hu is very knowledgeable and kind. As first time parents, there's always a lot of anxiety whether we are doing things correctly and what not. He is always able to reassure us that we're doing great. His schedule is pretty full so I recommend making appointments months in advance if possible.

Our family first met Dr. T and staff in January 2019 when I needed a pediatrician for my 3 year old…read morethen. We just moved back in the area and needed a new dr as our old pediatrician at that time was located in Woodland Hills. Just wanted to say how much Dr. T and her staff has been like a family to us. My kids have never received care like the type of care we get at this clinic. For instance, there isn't ever a time where I couldn't reach out to Dr. T if I felt something was urgent. She always answers every concern, every question via text if I deem something important and needs her guidance or advice and yes, even when she's on vacation, which I appreciate so much more than she could ever know. The staff really makes us feel cared for and I feel like they are my "Titas". Tita Vangie and Tita J.Lo as I refer to them, who have answered my dozen calls for the past 2 weeks when my 2 year old came down with RSV and needed to be seen at the ER- from seeing us even before clinic hours to make sure we get seen on short notice, to setting up lab work at the hospital. They go beyond any expectations. We're so lucky and grateful for everyone at this clinic. To Dr. T and Titas, thank you for all the guidance and care this past couple of weeks. We are still not out of the woods with RSV, but I have peace of mind knowing they are just a call away if needed.

Dr Tanchoco is a wonderful pediatrician! She and her nursing staff have taken great care of our…read morefirst born.

Absolutely the best pediatrician out there. We are so happy that we found him many years ago. So…read morekind, puts kids first, gives his expertise, has strep throat tests done in office out of caution if child is sick. Can handle lice cases; check and prescribe medications. Most kids get them! :) But most importantly my daughter is 100% comfortable visiting him when needed. I'm willing to drive a little further for appointments to Pasadena just to keep him as her pediatrician.

Dr. Cheng is the absolute BEST children's doctor! He takes the time. Makes you feel heard and…read moreunderstood. Makes sure things are fully discussed till you the patient's parent is in understanding.

Great experience! My kid has been coming here for a few years. The facility is very clean and…read morestaff is super nice!

Always a great experience here at HPPG! My twins have been coming here since they were born and…read morethey are now 14! Dr. Rivera and Dr. Wollaston are always great and knowledgeable. I love that they always keep spaces open for same day urgent appointments. They recently went through a big remodel and now the office looks great!

We love the Dr. and his staff here, they take care of your precious family and always make sure…read morethey address every concern. Last minute appointments always accommodating us. Absolutely 100 percent recommended for your children's care! Thank you for taking care of my blessed family

So happy, Doctor is so personable, takes his time to get to know you and your child…read more The staff is always friendly and makes you feel welcomed. I'm happy options were offered before medications were prescribed, the breathing treatments really worked for us.

My daughter is now 18 months and we love Dr. K! She is so sweet and kind and very dependable…read more I've always been able to reach Dr. K after hours whenever I had a question. We had a scare with my baby girl and Dr. K was so supportive while we went to the ER and she would call to check on how my daughter was doing. She is so down to earth and so beautiful inside and out. I know Dr. K loves what she does. It is not easy catering to children who are too young to tell you what's wrong. It takes a lot of patience and passion to do what she does. And Dr. K does everything with a smile on her face even when your kid is screaming their heads off. *Guilty* As for the reviews below, we all have to understand that life happens and doctors are humans too. Doctors get sick too. It's up to us as parents to find solutions when things come up and adjust instead of blaming doctors for everything. I have always been open and never hesitated to contact the doctors office at any time of the day to ask questions. Dr. K has always been there to guide me, whether it was something as simple as Tylenol dosage or even questions about my daughter's eczema. The point is I love this office. We just click like that lol.

Updating, since the last review 5 years ago. Dr K is at the Emanate building next to her old…read moreoffice now. Dr. K is still amazing, and I still highly recommend her. My score changed from 5/5 to 4.6, though. Since the move, it felt a little more commercialized, not as personal as it once was with the smaller office. Overall still a great choice

I love this office and Dr Madanat! Everything is handled so quickly and efficiently, and the care…read moreis excellent. Dr. Madanat is truly wonderful, knowledgeable, kind, and easy to talk to. I refer everyone I know here without hesitation. Highly recommend! The staff is so kind and quick. I needed a note to travel with breast milk and same day they got it to me. I needed help with insurance and same day they got it figured out!

I should've walked away when the receptionist tells me "we need to get something out of it"…read more(referring to charging us for a vaccination only visit) and charged us for a full physical after already having a full physical (in the same calendar year) with another doctor. Quality of service with the actual physician was okay. I'd give that 3-4 stars. However the front desk/ frontline experience you have to go through needs an absolute overhaul. On paper/ online website, it seemed like this would be a great fit. However, in person or anytime I'd come in contact with Foothill Pediatrics it was always a letdown. After they "got theirs" ($$$) from the full physical and we switched over to them (due to previous Dr. closing their office) we attempted to make multiple appointments with them when my children were sick needing medical attention and were either referred to their much further office in Pasadena or after leaving multiple voicemails, never getting any replies whatsoever. Now, after switching to another and much better Dr and staff in our area, I'm getting reminded Text messages from Foothill Pediatrics to schedule an appointment (almost a year later since they never returned all my voicemail calls). Not only that, they keep texting after I replied "STOP" and received an automated confirmation text saying they would stop. Their current desperation for appointments leads me to believe they probably burned too many bridges they could handle (turning away other patients like myself) and are now dealing with the repercussions that comes along with it. Please train your staff to value each patient and respond to incoming voicemails, to not turn away service and answer incoming calls. Also to not treat a person like a dollar sign by using language saying they "need to get something out of the visit". Vaccination visits for my insurance should've been 0 cost with my insurance and an additional full physical could've waited till the next calendar year for 2 fully healthy kids with zero health conditions (just needed vaccines for school).... And as a small FYI; we have top of the line PPO insurance. Good riddance FP

Staff was amazing! The manager (I believe it was a manager) was so helpful. I cannot recall her…read morename from the top of my head (pregnancy brain). But she made my experience so pleasant and informed about a program for low income I was not aware. The medical assistant that treated my daughter is always so sweet too. Lastly, the pediatrician is always very thorough takes her time and very informative. Highly recommend this pediatrician and all the staff.

I Had visited few times to Mayflower since our previous Pediatrician Dr Joyce Chong retired and…read morepassed our kids records to Mayflower. I haven't had any issues until today when I visited to with appointment and online already checked in. The lady at the front desk does not have ability to listen to customers... she asked me to pay the copay amount of $20 and i told her I only can pay with Apple pay. She replied the clinic does not accept apple pay, and she didnt give me no other options. She asked me to pay with physical card and I told her that i dont carry physical card, so if they can email/text me the link to pay, i told her i will go home and pay with with my card. She seemed very shocked and seemed surprised that i cant pay the copay...Im not sure why she couldnt understand but she kept asking me that she sent the link to pay and asked me to pay. I explained again and again for 3 times that i cant pay right now but she was persistent to get the copay paid. I gave her a complaint and as I was telling her that i was upset, she got up and left the desk. At the end i was upset that she was an able, mentally stable adult but does not know how to provide basic customer service skills to customers. Doctor here is nice but unfortunately i will be switching pediatrician due to incompetent receptionist.... Just watch out for the lady... she seemed clueless working here and what het job is supposed to be.