Best Doctor. Best Staff. Best service. Flawless experience. They take personal touch!! Thanks Dr. Sethian!!

If I could give zero stars, I would. This is by far the most unprofessional and outdated doctor's office I've ever dealt with. It's nearly impossible to get ahold of anyone -- they never answer the phone, and every call goes straight to voicemail. Even worse, they don't return calls, making it impossible to schedule appointments or get important information. The entire office feels disorganized and behind the times. Patients deserve better communication and basic responsiveness, and this place fails on every level. Save yourself the stress and go somewhere else! read more

He is in healthcare and not wealthcare! What a good man! He is what a doctor should be. And if you have to wait a little, it is because he spends time with the patients. So please be generous with your time as well. read more

Excellent doctor, we are served by him as a family. Polite, kind, correct and professional in his work. Recommended!

My review is soley based on the front desk. I have been calling for months to no avail continuous automated voicemails, Dr Nubar is a great doctor. It would be in his best interest to fire reception. I have witness first hand in person them talking to each other while the phone rings, discussing patients while other patients are present. Obviously there is no other way to make an appointment but to drive to the office and make one in person and I will. I will not stop seeing Dr Sethian due to his incompetent reception. I have documented the calls I have tried to make over the past months and will be reporting his staff. The women there have worked there for years and I now understand why .. easy money. read more

For some reason I can never get a hold of this doctor everytime I call never any answer. I leave a voicemail with my information and no call back. Almost impossible to schedule an appointment. read more

Not my doctor but my aunt's who I help with all her medical issues because she doesn't drive and English isn't her first language. Dr. Sethian is great. He's nice, thorough and makes sure to address all my aunt's concerns. I believe the problem there is his staff. Every single time I call them, they usually don't answer the phone. I leave a multiple messages and I NEVER get a call back! I mean NEVER! He really needs to re-train or replace his front office. read more

This office made my aunt wait One hour and 45 minutes, while there was no other patient besides her. She was fasting at a time and been awake since 6:00 am. It is absolutely unconscionable to treat a patient in this manner! Additionally, this wasn't the first time! And if you happen to call the office, you are lucky if the phone is answered, more than likely you will be on the phone waiting and waiting... Hope this review will result in change of behavior.!! read more

Very good doctor that cares about his patients. I recommend this doctor to anyone that needs a good general physician that's a veteran of the industry and knows how to communicate professionally. Thank you doctor Sethian for being so easy to talk to and caring about my health. read more

Dr.SETHIAN is one of the most caring, and through Doctors that I have ever been to. I'm 61 years old and I have had multiple doctors over the years. Thank God someone referred me to Dr Sethian, which I have been his patient for the 6 years and I absolutely love his bedside manner. Not only is he extremely through, he is very professional and he takes time to explain everything and he leaves no stones unturned. I'm very happy with my Doctor. If you need a fantastic Doctor, please give his office a call. read more

The single least professional interaction I have ever had with a Primary Care Physician. Full stop. I visited Dr. Sethian's office as a new patient. As part of my annual check up I request, standard blood tests, as well as a general STI screening. Dr. Sethian found it necessary to interrogate me as to what I knew about STIs, demanding that I name various STIs and describe their symptoms in detail. He interrupted me constantly and and insisted that they had only seen one case of HIV in the last 10 years, apparently to imply that testing for STIs was not necessary. He then repeated the questions I had already answered on the sexual history portion of my new patient intake form, and asked why I was seeking a STI screen. I told him that I was asymptomatic and this was part of my routine medical checkup. I told him that because I am sexually active, with multiple partners, that I prefer to be tested twice a year. He scolded me that he was the Dr and he would decide what care was necessary, and that it was not my place to request specific tests. After 5 minutes of back and forth about what should have been a routine medical exam and tests, I opted to end the appointment, and made my way back to the front desk. Dr Sethian continued to argue with me all the way back into the lobby, and talked over me while I tried to ask the receptionist if there was a co-pay due for my "appointment". Once I had confirmation from the receptionist that I did not owe anything for the visit I left. Dr Sethian from the very first moments of our interaction seemed incredulous that I was asking for basic STI tests to be performed as part of my annual physical, and was defensive, combative and disrespectful through out our interaction. I have never once in my 40 years as a person and 25 years of sexual activity had a Dr react so strangely to a request for a standard STI screening for common infections. Despite being shocked and angered by Dr Sethian's behavior, remained calm and respectful, but was very clear in voicing my dissatisfaction with the Dr, as well as his reception staff. Albeit with the maximum courtesy that the situation warranted. I did not raise my voice or address them in an unprofessional or insulting manner, despite being so angry I was literally trembling. It's possible Dr Sethian was having a bad day or that our communication styles were simply a bad fit. But ultimately his behavior was extremely unprofessional, and way out side the standard of care I've received from numerous providers in the past. This experience disturbed me so much that I have already filed a grievance with with my insurance provider and am in the process of filing similar complaints with the California Medical board, AMA, etc. The worst part is I waited nearly a month to get this appointment, an got no treatment other than having my blood pressure and weight checked. So now I'm back to square one looking for a new provider and waiting a month to see them. Bottom Line: There is no place in medicine for Drs who sex shame their patients or refuse basic medical care to paying patients. I'm sure others have had better experiences with this doctor, but this is inexcusable. Avoid Dr. Sethian, at all costs. read more

Dr. Sethian is a unique doctor that you can not find easily. He is knowledgeable and loves to spend time with patient and teach him about their sickness. I'm Dr. N. Sethiian patient for last 35 years and every time I drive 45 minutes to go for my visit ( No Traffic) and there are hundreds of doctors closer than him but as I said he is UNIQUE. read more

Dr. Sethian takes a lot of time caring for his patients, he goes out of his way to address concerns and explains everything thoroughly. Him, his staff, and the nurses are very friendly, caring and knowledgeable. read more

Useless! The women working there are lazy, they never complete medical forms, hardly send off medical requests. I've been unable to get ANY help from them what so ever. The most useless doctors I've ever had the misfortune of being too. If you suffer from chronic pain don't bother. It's vary rare that they will return calls or emails, and if they do, it may take a few months to hear from them. I highly recommend finding a better practice. read more

Love my new dr he his very helpful and understanding when you need something or help with a medical problem. He listened to anyone problems and he will lead you to the right Source that you may need and he just want all his parents to be friends. read more

Dr. Sethian is a very conscientious physician that truly cares about his patients. He is knowledgeable and takes a sincere interest in patient care. I highly recommend his services. read more

Today was my first day here and I recommend him to everyone! Staff is great He was amazing and he knows exactly what his doing!!

Dr Sethian and his nurses put a lot of care and time for their patients. It would be great if he would prescribe more medicine.

Best Dr. I have ever had. I think the office may need work, but the knowledge of the Dr. is amazing. Would not want anyone else, if I was injured. read more

First visit and everything went good so far. Appointment: Came in as a walk in and had to wait about 40 mins or so which doesn't bother me. In the meantime I filled out the paperwork. Parking: there are assigned parking spots for Dr Sethian. Just loom for them or if not there's probably parking nearby. It's free. You don't have to pay. Office: Simple. Nothing fancy which is more than ok with me. Staff: Everyone was nice and great. Dr: He is the nicest. Listens to you. Explains everything and all the steps that may follow. He' open to contact him anytime if you have a question or concern. So far... 5 out of 5 read more

Dr.Nubar seemed like he really care about his patients. It would be better if office people are more friendly but not bad. There are only few parking spots so sometimes you have to find a street parking. Before you go always make an appointment walk in makes you wait couple hours. read more

I went in for a physical and asked for some routine tests such as vitamin d level, since I have been deficient in the past. I also take dietary supplements, so I asked for basic tests such as thyroid function. He refused to write a script for these basic tests, however he sent me to an out of network provider for an mri for a possible goiter. I had no idea that the facility he referred me to was out of network and that I would be stuck covering the costs.. It was a waste of my time, since there was no goiter, and it would have been cheaper and a covered expense, had he just wrote the script for the routine lab tests. He is very set in his ways, and does not seem to take other factors into consideration. Now I'm stuck with a high bill for out of network costs, and I'm trying to appeal with insurance company. He is not good for people who just want basic preventive care. Also he does not seem to listen to his patients. read more

Dr. Sethian knows what he's talking about! He takes the time to sit down with a patient and explains things and teaches family/caregivers. He doesn't just rush to hurry up and get to the next patient. The staff could be a little more sincere and caring. I mean, come on ladies, I don't WANT to be here at the doctor's office. I'm here cause I need a doctor. People don't just go to the doctor for fun. I'm taking one star off for that. Sometimes it takes forever to get an appointment. read more

Horrible place. The office is filthy, dirty floors, in fact the floors of the office staff have holes in them, wooden planks are missing, patients with canes or walkers could easily trip and fall down on these broken floors. Shame on that doctor! And there is Never enough parking either. Street parking on Lake Ave is mainly red, so we have to park blocks away or get towed. The office has 2 designated spaces in their tiny lot. And only 1 handicapped space for the multi story building. Ridiculous! Patients with disabilities can't park miles away to see their doctor. Another Reason Not to go there, is that Sona the receptionist is "Very" rude, and she constantly mixes up appointments as any other bumbling idiot would do, then instead of admitting her mistakes, she abuses the patients by accusing them of being wrong, when She is in the wrong. I mean how many different patients come to see this doctor on the wrong day? And when you try to secure another appointment, she tells them the doctor is too busy to see you for weeks on end. If you need a primary physician to see regularly Dr. Sethian is NOT the Doctor for you. Sona, should have been fired years ago! Dr. Sethian is all talk. He starts new patients off by telling them stories of hundreds of people he has personally healed throughout his career, but he talks over himself like the old cartoon character Mr. Magoo and doesn't pay attention to his patients needs. He is supposed to be a Diabetes specialist, but Me Thinks Not! I would NEVER recommend anyone go here. They are very prejudice and only care about their fellow Armenian patients. If you don't speak their language forget it! read more

Doctor was fabulous, but his office staff could use a Little customer service refresher course.

Have been going to Dr. Sethian most of my life and he always gets me better every time. The office staff is incredibly friendly and extremely helpful with any questions I have! Dr. Sethian takes the time to make sure he has all the info he needs to get you better, he definitely has a lot of experience. read more

Dr Sethian is great! Took my 93yo mother to him today as a new patient. He took a great interest in her as well as me as her caregiver. He did not try to cram prescription drugs down our throats. He respected our more natural approach to health as in diet, exercise, etc. I highly recommend Dr Sethian! read more

Hes a good doctor very caring, staff might be a little intimidating and sometimes little mean but not too bad like other places very small and personal which i like. read more

If I could give zero stars, I would. I would have been a new patient, but I had the worst experience trying to make an appointment to go in for an initial consultation. I called the office to make an appointment. The receptionist answers and asks what I need to be seen for. I tell her that I am a new patient, and would like to make a first visit. She asks me who my health insurance carrier is, my member ID number, name & date of birth. She then tells me that she has to check the system to see if I am eligible to be seen at the office. You would think she would either place me on hold or continue talking to ME as she did her cross-checking. Instead, I can hear her assisting other patients who are checking in for their appointments, asking them the reason for their visit, if they have seen the doctor before, PERSONAL information that I should NOT be privy to hear!!! On top of that, she is carrying on a conversation with (I assume) her co-workers in Arabic. Hoping that she hears me on the phone, I keep yelling "HELLO, HELLO, HELLOOOOOO!" and I still don't get more than an earful of another language not directed at me. After about 10 mins too long of being on what her idea of "on hold" is (phone down on the desk not on the receiver), I think she finally realizes that I can hear her, and she places me "ON HOLD" and music starts to play. Needless to say, I hung up & will NOT be going to this office. If this is how their front office is run, who knows how the back office or patient rooms are managed. SO unprofessional! read more

Dr. Sethian is an amazing doctor. His staff are also very friendly and caring. He has been seeing my mom for more than 2 years now, and we've been very happy. He spends a lot of time with his patients and listens very carefully to them. He follows up and quickly responds to questions. One of the best doctors I've ever seen. read more

I've known Dr. Sethian for more than 17 years. He is both my daughters pediatrician. One of my daughters has a rare medical issue, Dr. Sethian was on top of the matter and got a diagnose after several specialist referrals from Dr. Sethian. He is very involved in my daughters medical issues, very fast and accurate in answering patients messages. His visits are very comfortable and he explains everything and he gets on top of any issue, he doesn't rush patients to get to the next appointment. And the staff is very kind and helpful. My younger daughter has a fear of needles, during her vaccine shot all the staff are patient, and understanding, even the front desk Lady Sona came to comfort and calm my daughter during our last visit, which was so considerate of her, and the nurse who gave her the shot was kind, calm and waited patiently until my daughter was ready Very nice, professional but friendly environment. I would defenitely recommend Dr. Sethian. read more

I enjoy this doctor and his office staff. Sona is very helpful and always willing to do her best to try to assist me. I am a pretty new patient and have only had to go to the doctor a couple times, thankfully, but have been treated well every time. Dr. Sethian does seem to truly take an interest in my overall situation. The doctor is busy which does equal a bit of a wait time but it is worth the wait. I would recommend him. read more

7 days after doing labs, i called because I hadnt heard anything from anyone. I was told over the phone that my labs were normal and the doctor only calls if it's bad. Went to the office to pick up a copy and all of a sudden my labs are abnormal and the doctor wants to speak with me. I told Sonia that doctor texted me 'labs are fine.', Sonia says 'we don't text people'. After showing her proof, she changes her answer to 'We dont text. doctor texts when labs are bad'. 1) stop making up answers as you go. 2) of course I wasn't referring to YOU texting me, your just a RECEPTIONIST 3) you are not even supposed to give ANY lab information OVER THE PHONE or PERIOD. ONLY the DOCTOR can do that! Sonia also blamed me saying that I never answered my cell phone when Doctor called. I explained that I never received any calls and that my file has a HM # that I repeatedly asked them to delete because it is never used. Once again, big mouth Sonia replies 'we only call cell phone #s.' I went straight home, after fearing for the worste lab results and decided to check that house phone just to see if the number matches. smh AND OF COURSE the Doctor called the HOUSE # that Sonia refused to remove from my file..... I then called the office to explain why I never received a call from him in the first place. The 1st lady put me on hold for 15 minutes. I asked to speak to Janet. Sonia picks up and calls me another patients name HIPAA VIOLATION!! Told her I was holding for janet. After another 10 more minutes on hold, Janet picks up and says 'can you call back in 5 minutes I'm busy' AND HANGS UP IN MY FACE!!!!! I've never in my life seen this type of Customer Service ANYWHERE or in ANY FIELD. I called right back and once again, disgusting Janet says 'didn't I tell you I'm busy.' Great Doctor but front office has the 3 STOOGES who wouldnt know how to multitask if it saved their life! Crazy because even the doctor said Sonia shouldn't be doing the things she did and she knows nothing about the Medical field ! I work at a Hospital which means I know the DO's and DONT's. I can no longer trust this office with my health. A bunch of idiots!!!! EXCLUDING DOCTOR. I new something was weird when they asked me all of my Demographic information OUT LOUD, AT THE WINDOW, WITH EVERYONE IN THE LOBBY LISTENING. SONIA, you've been there like 50 years, you should know PROTOCOL, HIPPA, OSHA, and everything else bye now.. read more