I was really disappointed with my experience here. The medical assistants that helped me on my visit were very sweet and prompt. Thankfully I didn't have to wait long for the doctor as well. However, the problem was after my visit. Horrible communication with the doctor's office staff. They kept calling my mom's cellphone number for my blood test results and for ultrasound appointment. I never heard back about my ultrasound results and I never got my skin cream that the doctor said she was going to give me. I asked for it again the second time I visited the office too (for forms). Also, you have to call at least 10 times to talk to someone on the phone and I waited 2 months for my appointment. Overall, doctor was sweet and informative, but lack of follow through with office staff + doctor, made me not want to back. read more

I want to give the most greatest review I can write for Dr.Alrashid and her present and past staff but 5 stars won't cover she has always been there for me since day 1 and she takes the time with her patients to address any concerns as well as her staff there very helpful and attentive in case they're busy they will call back to follow up with any concern .. Thank you read more

Dr Alrashid and her team are very caring, and professional. Dr is very knowledgeable and a good listener. She treats me as a whole person not just symptoms. In addition her staff are very courteous, following up meds refill, orders, any requests I made. I feel very secure to be her patient. read more

If you have 2 hours to wait this is your DR! I waited an hour and 15 minutes for my appointment (I was the only one in the waiting room.) When I was finally seen, I told Dr Alrashid I was not happy with the long wait and had to pick up my kids. She then told me the wait was a normal time frame and should be expected from doctors. There was no apology but just arrogance and defensiveness. She added that she works hard and did not have her lunch! This is 2019..time to maybe think of good customer service and your patients time might be equal to yours Dr. Alrashid?? Maybe she should work on her office's scheduling instead of telling her patients to suck it up? I went back to my first internist, Dr. Biancha Gregorian who runs her office much better and is very considerate of her patients and am happy about my choice. read more

You'll wait 3 months for an appointment at a time that may or may not be convenient for you because she doesn't have many openings. The doctor will wait 14, but not 15 minutes for you. At all. No discussion. There won't be another appointment available for months. So be advised. It's hard to plan this far ahead with kids. It feels like a real lack of compassion, so I'll take my body elsewhere. read more

Fining a great Dr. that you trust and can connect to is one of life's true necessities. Sometimes insurance or location can get in the way of ever finding a wonderful dr. I have been fortunate enough to find the best of the best here in Pasadena CA. Dr. Alrashid is the best dr. I have ever been to. She is patient, personal, highly educated in western and holistic medicine, she takes her time with you and well just simply is the best! Five stars don't satisfy my review! I need at least 20 more to even come close to a real rating! read more

Dr. Alrashid provides care for my sister - I cannot be more satisfied. My sister has special needs; the fact that Dr. Alrashid takes the time to listen to and connect with her means the world to me and my family. Her professionalism in this regard significantly boosts my sister's sense of ownership over her healthcare, which is invaluable. Previous reviews mentioned that the wait time was long. This has not been my/my sister's experience. Maybe it is an improvement the office made recently or the times that we schedule the visits (we always schedule for the late afternoon)? I actually found that the wait was shorter at Dr. Alrashid's office in comparison to other physician offices that I've visited. In addition to her primary care practice, she has skincare resources, which have been helpful. My family does not value "perfect skin." In other words, I do not plan on spending my family's limited resources to get celebrity skincare. My sister has some scarring on her arms and sensitive facial skin, so we appreciate Dr. Alrashid's medical advice and the resources/treatment options that she has offered. read more

Dr. Alrashid became my primary care physician about a year ago, and I couldn't be happier with the care she and her team provides. I've had some symptoms that have been difficult to diagnose, and Dr. Alrashid consistently takes the time to discuss what's going on with me, and makes sure I understand the options and what her recommendations for treatment are. I've also been very impressed how quickly Dr. Alrashid and her staff have been at responding to inquires on their online patient portal. I'm not someone that enjoys going to the doctor's office, but I'm very grateful to have found Dr. Alrashid! read more

BEST ADULT DOCTOR EVER!! I love Dr. Alrashid so much. I recently switched from a pediatrician to an adult doctor and I couldn't be happier with Dr. Alrashid and her staff. She is so nice and professional. She takes her time to answer every single question I have. She never rushes out of the room. She makes sure that I am 100% comfortable and ready to go before she leaves. Sometimes there is a wait in her office but that's understandable because every medical office has a wait usually. Her staff is really nice as well. Any time I call, I never have a problem getting a hold of someone to speak to. They take care of any issue I have right away. They are super polite. They've even kept the office open for me an extra 15 minutes so I can pick up my prescription after class. Everyone in this office is beyond nice and very understanding. I love Dr. Alrashid and I have recommended her to anyone and everyone I know. read more

I have been a patient of Dr. Alrashid for over a year. I was seeing another internal medicine doctor in the same building, but was unhappy with the care. I am SO glad that I was referred to Dr. Alrashid as she is the complete opposite of my previous doctor - she is proactive, attentive, friendly and takes the correct measures to get to the answers in question. I have had a handful of medical issues in the past year as her patient and she and her staff have gone above and beyond to help. When you are with Dr. Alrashid, she takes her time and you feel like you are her only patient - it is never rushed. I hope to be a patient of Dr. Alrashid for my lifetime :) read more

Dr. Alrashid is an awesome doctor. Despite a few unfortunate issues in the beginning, she is a truly dedicated medical professional. She is thoughtful, accountable, kind, and most importantly, responsive. I'm glad and happy to call her my doctor. I highly recommend her and the team. read more

Don't bother, she has no appointments available for months even if you are an existing patient.

She was one of the doctors I had back at the Huntington Hospital in 2012. I don't remember much of Dr. Alrashid (due to the condition I had at the time) but I remember her being really patient and she helped me and family at a very difficult time in my life. She is a phenomenal doctor. Thanks again for everything. read more

Dr. Alrashid has been my primary care doctor for quite a few years now, and she is also my wife's. She is knowledgeable, personable and caring, the three qualities one hopes for in a doctor. She offers intelligence, patience and warmth in a winning combination that can be hard to find. And I know from talking with other doctors in the Pasadena area that Dr. Alrashid is greatly respected by her peers, some of whom go to her as their own physician! Hard to beat that recommendation! Her office staff is always kind and helpful, too, a reflection of the person they work for. read more

Best, most thorough doctor I have ever been to. I hope to be a patient for life. Dr. Alrashid truly cares about her patients and ensures that she hits all of the bases. She has amazing bedside manner, and allows for you to be completely comfortable doing not so comfortable things. It seems that she has dedicated her life to the holistic, and medicinal health of herself, and others. She is located in a building behind Huntington hospital with a separate parking lot. Be sure to bring cash! read more

I had a Covid test with Dr. Alrashid yesterday in preparation for surgery. She was excellent! This was my third one and she was the best! So patient, kind, caring. I already have an internist but if I didn't I would go to her! read more

This was the most unprofessional experience I have ever had with a doctor. I called Dr. Wafaa Alrashid's office regarding a billing statement I received on 12/1/16, for medical visits on 8/26/15, 12/29/15, and 3/1/16. Within minutes, the receptionist offered to waive charges for the visit on 8/26/15, due to a mistake on their end. When I continued to ask questions about the bill for services I received over a year ago, Dr. Alrashid herself got on the phone. She immediately became defensive and accused me of asking for free medical services. She also said "you don't think doctors should get paid?" I explained multiple times that I was not asking for free service, but was simply upset that the bill had arrived so late. Rather than accept responsibility, Dr. Alrashid blamed my insurance company for the delay and stated she has too many patients to contact each one directly about billing issues. She then said "John, do you want me to waive your fees and find you a new doctor?" I said "sure", and then she said "so you are asking for free medical services?" She concluded the call by rescinding her receptionist's offer to waive the fee for the 8/26/15 visit, then hanging up the phone without giving me a chance to respond. Ironically, the actual medical care I received from Dr. Alrashid was completely to my satisfaction. However, due to her inability to handle even slight criticism and her office's inability to manage billing in an efficient manner, I will certainly be finding myself a new internist for any future medical needs. read more

I have been in search of a general practitioner doctor for many years. I was tired of going to doctors where they weren't personal at all and were rushing you through. I finally found Dr. Alrashid and I am so glad that I did. First of all trying to get an appointment with her is easy they immediately call you back and listen to you and try to get you scheduled. Then when you get there, you are seen quickly. Once She sees you she really sits and listens to all of your concerns. She Is very proactive in sending you to get x-rays bloodwork done or whatever else is needed. to see a specialist. I highly highly recommend Dr. Alrashid. read more

I find the reviews posted for Dr Alrashid here interesting. The front office (or the staff the doctor surrounds themselves with...) are an important part of any doctor visit. I have found Dr Alrashid front office staff polite, efficient and professional. More than once they have gone beyond what was reasonable in helping me coordinate amongst the medical professions I find myself dealing with. Dr Alrashid herself seems to allot a little more time per patient as needed. I very much appreciate that she takes the extra time to make sure that I don't leave with unanswered questions. I also appreciate that she is direct and speaks plainly - I need a doctor who does this. I highly recommend Dr Alrashid; be nice to her front office staff, and I think you'll think the same! read more

I just had to walk out of her office... had an appointment at 3:15... got there at 3 and it's 4:30 now and she still hadn't seen me... I asked the girl in the front and she said it would be another 30 minutes... are you kidding me!! I can't be sitting there for 2 hours..... then be seen... another patient came in before me but she was taken in sooner because I guess she is their regular patient and I'm new... that is still not called for... if she was late to her appointment then she should have waited or rescheduled not had me waiting for 2 hours then who knows if I would have been next or not read more

I also had to wait over an hour to be seen the first time I saw her. She is very nice, but was incorrect about a few issues regarding my care. Misread an ultrasound report and I had to correct her during the appointment. Told me one of my conditions was due to another condition I also had when this was patently false and easy to disprove using a basic internet search. Recommended expensive testing that was inappropriate at the time and should have been ordered/managed by a specialist. Had no confidence in her ability to provide me with quality care from the first appointment. read more

Called and left a message, sent an email to inquire about an appointment and no one has called back. Terrible service, especially for a medical office where communication is key. read more

Love her! I actually like going to the doctor now that Dr. Alrashid is my primary care physician. She takes time to listen to my concerns, answer my questions. Her office staff is friendly and professional. I knocked off a star because wait time is long. She takes time with her patients but it also means it puts her behind schedule. I don't mind because she is so great. read more

Dr Alrashid takes care of three generations of my family. She is amazing. She is not only professional and knowledgeable, but compassionate. She has gone above and beyond as a doctor. Her referrals are excellent too. I am so thankful to have such an excellent, professional and dedicated doctor read more

Dr Alrashid is probably the best doctor you will ever see. She is extremely professional knowledgeable. Don't let her stunning looks fool you... she knows her sh*t. I first met her at Huntington hospital two years ago, she was one of the doctors treating my boyfriend's dad who eventually died from cancer during his stay, but Dr Alrashid's bedside manner was second to none. She hasn't been jaded like most doctors and is extremely compassionate and relateable. Just this past year she opened her own practice and i went to see her. She got all my results back to me super fast and explained each one. I couldn't be happier with my choice to make her my primary care physician :-) read more

I cannot rave enough about Dr. Alrashid. I haven't actually been to her office but Dr. Alrashid treated me when I was at Huntington Hospital. I had a very serious issue which lead me being in the hospital for three weeks. Dr. Alrashid was extremely professional and had great communication with myself and all my other doctors. She was always in the loop and kept me informed as well. Above all, Dr. Alrashid always walks in with a smile on her face and makes you feel completely at ease. With everything I was going through, some days that was all I really needed. I can't recommend her enough!!! read more

Dr. Alrashid is the best doctor I have ever had. She is so warm and caring. And her staff is just as friendly as she is. I would and have recommended her to everyone I know. If your looking for a doctor that actually listens and cares about you Dr. Alrashid is the doctor for you! read more

Amazing experience meeting with Dr. Alrashid for the first time. She spent over 30 minutes with me discussing not only my health concerns but my goals for the year regarding my health. I also work in the medical field so I am always listening to patients' input regarding doctors in the area. It came as no surprise why she came so highly recommended by so many people. Her staff were both professional and friendly. read more

Most caring and knowledgable doctor I have ever met. She takes the time to personalize each patient and actually TALK to them . Ten stars for Dr Wafaa and her staff as well . read more

I met Dr Alrashid since she was doing Her residency at Huntington Hospital, it is a pleasure to have Her as my primary doctor now, she's a very smart doctor listen carefully to the patient is very meticulous nice and friendly doctor, thanks Dr Alrashid for the good care with your patient. read more

Dr Alrashid is great. If you want a doctor who is warm, kind, and believes in a balanced healthy lifestyle then she is the answer!

She's excellent! Caring and highly-competent. Covers all bases; quick to connect/consult with all docs on your case to make sure she's taking past treatment into account before prescribing. A nurse who's her patient referred me to her. It doesn't get better than having someone in your professional community say they use a doc, and that you should, too! read more

I had a great experience meeting Dr. Alrashid for the first time. I had had bad experience with my previous primary care doctor from Cedars-Sinai and was looking for someone new. I found Dr Alrashid on Yelp and was impressed with her reviews. On my first visit I found her extremely friendly, enthusiastic, and knowledgeable. She takes her time to listen to your concerns and provides answers. She is also very diligent and calls you with your test results after hours. Her patient portal is also very helpful. Her office staff were nice and they always answer the phone. I would definitely recommend her to anyone who is looking for a great primary care physician. read more

She's very smart and knowledgeable she's trying to help her patient and she take care of them I love her she's one of the best doctors.

When I first went to this doctor a year ago, she had all 5 star reviews. But I see that has changed now, and I'm not surprised. I must agree with John and Sandra's reviews regarding the defensiveness, rudeness and belittling. On my first visit a year ago, there was only 1 person in the waiting room, and I still waited an hour to see the doctor. A year later, I had my second visit for my annual physical - I knew it would be bad when I opened the door and saw a full waiting room. I asked how long the wait was, and I was told an hour, but that they could reschedule me. I explained that this was not an option - that I waited 6 weeks for my appointment, that I had just driven an hour to get there... and that I took unpaid 1/2-day from work to make it to my appointment. After waiting 2 hours, I was finally brought back. I was a little confused about not being asked to put on a gown since I had scheduled this as my annual physical, but instead, I had a quick visit with the doctor, during which she told her associate in the room to get me back in 3-4 weeks for a full wellness exam... which is what I thought I was there for and had taken time off work for. Many things transpired after this visit, but suffice it to say that I agree with the other 1-star reviews. I called the next day, and in addition left a message on the portal about how disappointed I was about the entire experience, and I got a very defensive response back (I have it in writing) that I was abusing her practice and her, and that I clearly have no respect for her as a physician or a person. Obviously the reverse is true - she clearly has no respect for her patients if she thinks it's okay to make someone wait 2 hours for an appointment that they booked 6 weeks ago, and then to be completely unapologetic about it. Apparently she believes that her time and livelihood is more important than that of her patients. read more

I had received good service from Dr. Alrashid and I left a positive review saying so. HOWEVER, around early 2016, I received a very high bill for a procedure I received from a doctor she recommended. I called her office to inquire if this was normal for the doctor she recommended, or if it was possible that her charges were included in this bill.. her staff put me on hold and Dr. Alrashid herself came on the phone and was EXTREMELY RUDE, UNPROFESSIONAL AND INAPPROPRIATE. I was speechless. She was utterly offended that I would question the bill, her recommendation, and that I would call her office for such issues. She really made me feel so little and insignificant. I have never been spoken in such way by any medical professional and I have seen MANY in my lifetime unfortunately. For me, this incident outweighs any positive treatment and care I may have previoulsy received from Dr. Alrashid because no person should be treated so offensively. I want to feel fully comfortable with my doctor. I want to trust him/her. I don't want to feel uncomfortable and belittled by any person and especially not by someone who is supposed to care for my health. I WILL NEVER EVER RETURN TO DR. ALRASHID AND I DO NOT RECOMMEND HER TO ANYONE. I saw a post from a person named John (below), who encountered the same behavior from Dr. Alrashid, which is what inspired me to write about my experience. read more

I like Dr Alrashid. She is caring, very kind, listens to your issues or questions, she is very helpful, and her office staff is friendly. My only issue is the wait time. I have been to her office for scheduled appointments 3 times now and have never been seen at the time of or even close to the time of my appointment. If you have your whole day free for your appointment then I would recommend her. If you have to squeeze your appointments into short time slots then I would not recommend her. read more

Dr. Alrashid is so awesome! What a pleasant and sincerely caring human. Her bedside manner is so sweet that I feel like a family member is caring for me. I have seen Dr. Alrashid for regular checkups but I recently went for a more cosmetic purpose. I had a session with the Rejuvapen. It was a quick 40 minutes. (the treatment itself is 15 minutes and I had her put lidocaine on my face first which added time). One session and I've already seen a difference in pore size, a lessening of acne scarring (including dark spots) and I feel like my face is glowing. I plan on doing at least 3 sessions. Reasonable pricing. I don't have a clue what this 1 star person's problem was...but clearly they don't understand that sometimes you wait to see your doctor...but she clearly had a chip on her shoulder. If she had given Dr. Alrashid a chance to do her doctor magic on her, I guarantee she would have added to this ALL 5 star rating. read more

Today was my first visit seeing Dr. Wafaa Alrashid. I was referred to Dr. Wafaa Alrashid by a friend. I was very happy and pleased with her at my first visit. I was a little nervous since this was my first time seeing her. Dr. Wafaa Alrashid took the time to answer all of my questions and concerns. She never once made me feel like I was being rushed. Excellent bed side manor. It is very important to me to find a dr. who will listen as opposed to treating you like a number. I have had a few Dr.'s in the past, but from my first visit here, I can tell she will be a Dr. I will keep. her assistant was very kind and helpful as well. The gentleman (receptionist) was very nice and professional also. Can't say 1 negative thing about today's visit. Very happy! If you are looking for a new Internal Medicine dr, please go see her! read more

Dr. Alrashid is a colleague of mine and I cannot speak more highly of her practice. Dr. A cares deeply about her patients and works hard to provide the highest level of clinical care as well as excellent bedside manner. If you are looking for a doctor who takes the time to truly listen to you, looks deeply into the root of what is bothering you and identifies creative solutions to your problem, then see Dr. A. She is a one-of-a-kind doc in that she wants to know about not only about the typical areas of physical health, but she also wants to get to know you and your unique stressors and refer you to an expert who can help you with each of those. I am a marriage and family therapist and Dr. A has taken the time to ensure that her referrals to me go through and that we coordinate our care to ensure the best integrative health experience for patients. Lastly, Dr. A's staff is wonderful. They care about the patients and want to create a high-quality experience. I refer clients, friends and family members to Dr. A exclusively because I know they will be in good hands. read more