Dr. Swe is the best doctor! I would recommend her to anyone that I know as she takes her time and cares about her patients

I have been a patient of Dr. Swe for 30 years. However, recently I have been very disappointed with her staff and their lack of customer service. I had to wait a week to obtain a prescription refill. I left messages in their voice mail, but never received a call back nor the prescription. It seemed like an error to the pharmacist. However, they did not know this because they did not pick up my voice mails. I question the staff about how often they listen to voice mails, and it happens on an irregular basis. What does that say to you about the concern of their patients? It does not work well for me. read more

Outstanding experience! It was my first visit.. & I was tentative with a new internist. It was a very thorough, efficient & thoughtful visit. Subsequently, my blood test results were immediately reviewed & shared. I highly recommend Dr Swe & her staff. read more

Amazing physician! She is thorough and caring! I've never had a better experience. She is a bit old school, but I love that! The office staff is very sweet, it is sometimes a wait. I'd recommend expecting to be in her office for about an hour (including wait). read more

Dr. Swe has been my primary care doctor for nearly 15 years. I am so grateful for the care that I have received from Dr. Swe. Going to the doctor is not always the most comfortable experience, but Dr. Swe has a bedside manner that makes you feel comfortable and taken care of. I have had to rely upon Dr. Swe for many things over the years and she has always been there for me. What amazes me the most about Dr. Swe is the consistency she has provided me with over the years. The health care system seems to be failing in my opinion but Dr. Swe is an exception to the rule. You express your concerns and needs to her and she addresses them. She assists in getting you into the specialists you need to see. She orders tests and follows up promptly regarding those tests. She makes herself available to you in time of need. She truly cares about her patients. I'm very thankful for Dr. Swe. read more

I am Curtis Yamate PT, CFO and owner of PTQD, Inc. It has been my pleasure to know Dr. Beauty Swe, MD professionally and as well as being a long time patient (30yrs) of Her's. Professionally speaking, she is highly focused on the prevention, diagnosis, and treatment of adult diseases, encompassing a wide range of conditions and subspecialties. I am here today, because of that professional discipline to be the best of the best in care and treatment keeping her patients healthy, which is the essence of medicine (the Elixir of Life and it's longevity in nature) I am now 80 yrs. into my prime because of her adeptness and skill. Thank God, she is my Doctor. Hooah Semper Fi Dr. Beauty Swe! read more

I'm sure this Dr is just fine but the office staff is quite rude. I called to make an appointment. I asked them if they were in network. They said i should ask my insurance. I said that's fine but my insurance generally asks for the tax id number. The office refused to provide this and said my insurance can call them for it. As if an insurance company will take the extra step to do that. I asked to just cancel the appointment as this does not seem to be a good fit. I said I will stay on the line until they confirm that the appointment has been canceled. The person said something along the lines of okay but then hung up without any confirmation. I called back and they did not pick up. read more

I have been a patient of Dr. Swe for about 3 years now. I appreciate her attentiveness and warmth. She is generous with her time and knowledge. Her staff are very helpful. I would recommend Dr. Swe to folks who are looking for a primary care physician. She is a caring physician. Thank you, Dr. Swe! read more

Dr. Swe provides compassionate care and take the time to understand my specific medical concerns. She has a kindhearted personality and can explain the plan of care she has for me clearly; she is able to provide resources that yields health promotion and wellness for her patients. Her office staff is courteous and provides a prompt response when I leave a message and asked to get a call back. Dr. Swe has been my primary care physician for 15+ years now, and I am grateful for all the help and medical support she has given to help manage my health condition. read more

Beauty Swe is my primary care Doctor, she is easy to talk to, very personable, and efficient. Always has good recommendations and positive encouragement. read more

Dr. Swe is an amazing doctor. She addressed my issue with chronic fatigue unlike other doctors in the past. She is kind and compassionate, and her expertise in internal medicine lends itself well with addressing health issues. I highly recommend her. read more

I have known Dr Beauty SWE for many years and I have to say that the majority of the time, she always gets back to me about an Inquiry almost right away or within a few hours. She also came to my aid very quickly when I contracted Covid on a weekend day. I feel oftentimes I'm learning something new from her at each appointment. Generally speaking, I feel that she cares for her patients more than other doctor's. I would suggest that if there ever *appears to be a conflict, give her a chance and communicate openly and respectfully to her. Sometimes, there can just be some misunderstanding. I know for a fact now per other great doctors I have including Dr. SWE is that the doctor and staff need to do the legwork to verify insurance issues, coverages, prescriptions, etc. No medical team should be giving any patient the 'run-around' . I appreciate Dr. Swé's willingness to get things done as it should be. Very nice doctor, very knowledgeable! read more

I had the displeasure of speaking with the woman that began our conversation unprofessionally this morning by not offering a standard greeting confirming that I, in fact, reached the office of Dr. Swe. For a moment I thought I was transferred to this woman's personal cell phone from how inconvenienced and bothered she seemed that I was interested in scheduling an appointment with Dr. Swe. Terrible customer service and would highly suggest she be replaced with someone that is willing to help a new patient instead of sounding annoyed by my phone call. Extremely disappointed and will continue my search elsewhere. read more

I am an RN at the hospital where Dr Swe works and I have witnessed how caring and patient and prompt she is with her patients which is the reason why she has been my primary care MD for the last 19 years. Dr Swe's approach is holistic and she will listen and assess you even if you complain about a pimple. Thorough and will recommend other treatments and specialists if she feels that you are in need of more assistance. I will be lost if she decides to retire early one day . I hope this does not happen as the community needs her. read more

Dr. Swe consistently provides me excellent health care. There is no other healthcare provider that I've been to that is as kind, genuine and caring as Dr. Swe. She is very knowledgeable and she takes the time to answer my medical related questions. She always provides me with quick follow-up once test results come in. She and her staff have provided top quality healthcare to me for over 15+ years. Dr. Swe educates and empowers her patients to live healthy lives and she encourages shared decision making with her patients. read more

She insisted on taking over prescribing my blood pressure medications, even though she is NOT a cardiologist. SHe did NOT do the medicine of monitoring my blood pressure, she IGNORED that my blood pressure is volatile, she reduced one of my blood pressure medications by 3/4 without even telling me!!! I am beyond lucky I did not die. Combined with this, and another clown making his own prescribing errors I ended up seriously injured and hospitalized. Again, I am very lucky I did not die. read more

Dr. SWE is wonderful but it's incredibly hard to get an appointment with her. Her front office staff is another story. They are rude and unprofessional and I wonder about their competency. I scheduled a virtual appt and was not given the log in info, my phone calls requesting this info were never returned, and when I finally was able to speak to an actual person to reschedule the woman who answers her phones was rude, kept interrupting, passed the buck about the unreturned phone calls, offered zero apology or explanation. It's too bad that front office staff can ruin a patient's experience with the doctor. After multiple unpleasant experiences with Dr. Swe's staff I will be switching doctors. 9 read more

Horrible horrible new patient experience after waiting 3 MONTHS for an appointment. Was told "the doctor can't see you today because of your insurance". Excuse me? The statement should have been, "your insurance doesn't cover this doctor you will have to pay out of pocket" THEN I get Anthem Blue Cross on phone. They confirm ON THE PHONE to receptionist my primary physician was indeed listed as Beauty Swe and OPTUM. 15 minutes later I am informed "the doctor will only see you if you pay and then once Anthem prints new cards you can come back with proof and we will reimburse you" WHAT?!! At this point I've been waiting an hour. It was only $125. This isn't about the money. This is about how I would NEVER trust a doctor who treats new patients this way. The receptionist was lovely.... But everything else was cloaked In racism. My fellow African-Americans--DO NOT GO HERE!!! read more

Dr. Swe is great, she cares her patients. I'd give 5-star for that. The issue is just like other reviews mentioned, it's the front desk staff. My wife and I has seen Dr. Swe since 2014 (there were a few years we didn't see her). Anyways, I scheduled an appointment on the phone for my wife and myself for annual physical exam. I was told a time in the early morning and date, and I was told they'll send me the lab test request via email. I received my lab test request later, but not my wife's. I called and left a message ask for the request for me wife. No response, it's fine. I called again the next day and was told they'll send me via email. And no email received. I had to call the 3rd time and finally got the request. Not a big deal. My Wife and I went to the appointment at that time I was told. No problem on my appointment but my wife waited for about 2hrs, she was just told to keep waiting. The younger front desk lady was quite nice though, she said my wife was late since her appointment was 30mins before mine, she was late for 9mins. The problem is nobody told us that (I can understand but we weren't told that), they didn't send email, nor text. The lady (nurse i guess, 30ish) - i don't know her name but she was quite rude, she said they didn't do text, email, and my wife's number couldn't be reached. They didn't call me either. The lady just told us, since you were late for 9mins, you spent time filling out the forms. You can either wait (no guarantee the Dr. have time because my wife was late for 9mins) or cancel the appointment. At that time my wife had waited for about 2hrs. I'm asian and my English is not good, I'm not sure if that's the reason she was so rude. We drove about 1 hr to see the Dr. but she ruined that day. read more

This review is based on receptionist staff. Staff insisted it was patient responsibility to print forms for quest diagnostic, during a pandemic the office is unable to fax a document for patients with weakened immune systems. Not everyone has access to printer wants to increase their exposure to Covid, this is 2020...the digital age read more

Dr. Swe consistently provides me with excellent health care. There is no other doctor that I've been to that is as caring, knowledgeable and genuine as Dr. Swe. She takes the time to answer my medical related questions and to educate and explain medical info to me. She is quick to follow up with test results and pharmacy requests. She and her staff provide top notch, quality and personalized care. I highly recommend Dr. Swe and her team. read more

I had an appointment today, first time there. Now, to give background. I made an appointment awhile ago. Unfortunately, I had to cancel. We made a 2nd appointment, and they cancelled. And I'm fine with that. Family, life, I respect that and they did let me know the night before which was Sunday. So Kudos for that. So now I finally make my appointment a couple weeks later. My appointment is set. I sit and wait for an hour and I see people walking in, and leaving within this hour. AGAIN, I still sit and wait. I asked the receptionist, who definitely appeared annoyed by me since I walked in. It felt like I was bothering her right when I walked in. She didn't greet me nor did she smile. She just said sign in. Wow, ok! She really is not approachable let alone very pleasant. That is my first impression as a possible new patient. After waiting for about 15 minutes, I finally get the paperwork to fill out and she's right on point to ask for co-payment though. After waiting 1/2 hour, I ask what is going on and how much longer. She states that everyone who has walked in AFTER me had appointments BEFORE me. REALLY??!! Now you know that doesn't even make sense. Then she adds because I'm a new patient, they are going first since I will take a lot longer. So which is it? I continue to wait, now an hour later has gone by. Yes, I'm dumb, I'm still sitting. At this point, there are TWO (2) patients in front of me so I'm assuming at least another 15-20 plus minutes of waiting AFTER I have been sitting and waiting a full hour. I asked the receptionist again, at that time, what is going on and how much longer. Again, my perception, she didn't seem to care either way that I had been waiting for an hour or if I would leave. She didn't really apologize nor did she go out of her way to be apologetic. In fact, it felt quite evident she didn't care either way. When I asked her how much longer, she said she didn't know. Like really, you think I know. Please remember, I'm possibly going to be a new patient. Uh, without patients, she doesn't have a job. And to top it all off, besides paying the co-pay, I had to pay for parking too! I would have been tolerant of the waiting if the receptionist had been decent. However, what really upset me the most, the receptionist. She didn't care and it was quite evident. Things happen, I get that; however, having to wait for an hour, knowing there are two more patients PLUS have the receptionist have an attitude of I really don't care if you stay or not and don't bother me feel, this is the reason for the one-star. I am soooo frustrated and quite disappointed. At this point, you decide if you want to go there. read more

My mom has been a patient of hers for a long time and was recently telling me about her experience that made me furious. No problems with the doctor but the front office person is SO RUDE. If I had known what happened earlier, I would have intervened because it is not okay. She didn't tell the doctor because she didn't want to get her staff in trouble but I don't have the same concern. Here are a couple examples of what my mother (in her 70s) experienced: - Asking about something and getting hung up on. She gave them the benefit of the doubt that maybe they were in the middle of something so she called back and wasn't able to get a response. This is a doctor's office so what do you do? Call back! She did this repeatedly and was only able to speak to someone at the end of the day only to have them say "YOU ALREADY CALLED 20 TIMES". EXCUSE ME if you know someone at the same number is calling 20 times then WHY DIDN'T YOU JUST ANSWER? - She had a lab requisition form for a blood draw but it didn't have a test listed that she needed. She tried to reach out to the office repeatedly to ask about getting this added and they never responded. When she went to her blood draw appointment, she was told that the doctor's office didn't check the specific test on the form. So my mom asks for them to take extra blood and call the doctor's office themselves. They do and tell her the doctor's office said she doesn't need that specific test so she's like okay fine. A week later she goes to the doctor for her physical and the doctor says where's the results of the test? (The specific one my mom had asked the office to add to the lab req. form.) - Also they scheduled her next appointment without asking her availability. You don't think people have other things they might be doing? You could at least ask. To the doctor's benefit, at least she gave my mom her cell phone number now so she has a more direct line. These are only a few of the stories I've heard.. I know there are more. No one should be subjected to this treatment. If you work at a doctor's office, you should not be allowed to just ignore people or hang up on their calls. This is peoples' health we're talking about and you don't treat anyone like this, especially not elderly people. If you don't like dealing with people who annoy you then you should not be working at a doctor's office. Go to somewhere like the DMV where you can be rude to people and they have to take it because they have no other options and peoples' health is not at stake. COMPLETELY UNACCEPTABLE. read more

Just wanted to let people know that there is a new person taking calls and making appointments. The office is back to its warm, caring atmosphere. Saw Dr. Swe today and she was unaware of the rude behavior by the person answering the phone, the mixups in appointments, lack of communication w/her,. Etc, New person is Tracey and she is kind, caring and efficient. Dr. Swe is as wonderful as ever! read more

Dr Swe is great! But the front receptionist have major attitude problems EVERY TIME. If you hate your job so much. Maybe you should go work at somewhere else instead of pissing off all your doctor's customers. read more

Dr Beauty Swe , MD is the best Dr I've ever seen, caring , thorough and well rounded!! I absolutely love her, the best of the best!

Went in only for one visit--need to go back for follow-up, so may update later. So far, though, I thought Dr. Swe had a great professional manner and approach. She believes in full and clear communication with the patient, and is happy to answer any question. She conveys a lot of respect, care and knowledge. I felt safe with her. The staff is a bit moody. Will give 5 stars for the doctor, though. Need to edit my review and say that Dr. Swe's prescription for my Vitamin D deficiency as well as UTI were not for the right amount. Both were too little and left me 1) still very deficient in Vit. D 2) in prolonged pain and discomfort from the UTI. read more

I have been a patient of Dr Swe's for 20 years. She has taken such good care of me through the bumpy road of life and any medical issues that have come my way. I've always felt very well cared for. She is patient, kind, a good listener, and wise. I am so very lucky Dr Swe is my doctor. I feel truly blessed. read more

Dr. Beauty Swe is extremely knowledgeable, responsive, kind, and attentive. She has been our family doctor for more than 15 years. Dr. Beauty Swe has always been there for us, leading us through the good and bad times, with positivity and professional intelligence. I cannot think of a better doctor for myself or my family. read more

Beautiful, wonderful Dr. Beauty Swe. Dr. Swe has been my doctor for so many years and, every single one of them she has been so kind and responsive. If you are looking for a professional doctor who knows what she is doing and, at the same time shares kindness at every visit, Dr. Swe and her team is the way to go. Than you Dr. Swe! read more

if you're new to the area and looking for a non-bias sweet woman to trust with your health, Dr. Beauty Swe is your lady!

Been seeing Dr. Swe for many years. She's very caring and professional- the best ! Always proactive and aware of preventive best practices.

Dr Swe is the best! She is very detail orientated and takes her time. Does not rush. Dr Swe's staff, Aye, Felicia and Sarah made my physical a comfortable experience. They also did a full physical for my daughter's college registration. So happy I found Dr. Swe. read more

Dr. Swe has been my primary for nearly 20 years. That should speak for itself. I appreciate her holistic, preventive approach to health and wellness, and I trust her diagnosis and treatment recommendations when I do experience illness and ailments. Her staff is pleasant and accommodating. read more

I just love Dr beauty Swe and her staff. Very caring and nice. sara is great i just love her. Because felicia was horrible to me. Glad i don't have to deal with her. read more

I have to agree with Lily P. that Dr Swe is an amazing and sweet doctor, but her front desk receptionist, Felicia, is TERRIBLE! I would give Dr. Swe five stars, but the doctor is only as good as her staff. I've been seeing Swe ever since I was in high school and I continue to see her as my primary physician because she's simply amazing and caring. But Felicia does not have any customer service skills at all, which I experienced a number of times already. She's very frank and impatient on the phone and in person. I came in for a follow up today. When I came in Felicia didn't even acknowledge that I was standing right in front of her. She didn't say hello or greet me in any way. I signed in and waited to be called. Again Swe was great, answered all my questions, and gave me good advice. Then as I was checking out and standing in front of Felicia, she did not look at me once as I patiently waited for her to finish typing whatever she was doing. There was no acknowledgement or comment as to how my visit went, which made me feel irrelevant. I was just observing her and trust me when I say that I always look for the best in people, but Felicia has horrible customer service! It was only when another patient came in (5 minutes of standing in front of her) that Felicia started scrambling around to fix my paperwork so I can FINALLY LEAVE. If only Felicia could change her bad attitude I would love to continue to see Swe, but I'm not even sure going through her front desk girl again is even worth it anymore. read more

I've been a patient of Dr. Swe for over a decade! Although I have had other doctors (due to insurance), I find myself going back to her. Dr. Swe is kind and understanding and follows through with referrals. She doesn't question my concerns and understands my needs. Her receptionist has not been the friendliest, but she has improved greatly. read more

Dr. Beauty Swe has been my doctor for quite a few years now and my experience as a patient has been excellent in every way. I feel truly blessed to have found a doctor who has a mind of phenomenal knowledge and a heart that truly cares for her patients. Despite her busy schedule she always finds time to listen attentively to her patients' feelings and needs. She is prompt at responding to calls, which is of vital importance when a patient has a desperate urgency to speak to a doctor. My heart overflows with gratitude for the kindness and the tireless patience that Dr. Swe has accorded me and it gives me much confidence to observe her meticulous attention to details about my health. My experience with her staff has been very positive. They are very professional, knowledgeable and courteous. They have been very helpful in answering my questions and scheduling my appointments. Overall, my assessment of Dr. Swe's practice Is that her service is truly meritorious and deserves to be highly recognized. read more

At first Swe was very nice and calm, however I only have complaints at this point. Here is the list of how things went. 1. First appointment - very nice and normal. All things regular went over everything. Said I should get a blood test just for regular testing and allergies. 2. Received blood work from her recommended lab - no issues 3. I had to come back in, pay for another appointment that my insurance didn't cover since this was totally unnecessary. She told me that I was allergic to wheat (which I have proven later I am not) and said I should no longer eat it with no explanation. 4. A bit later one of my prescriptions expired (allergy nasal spray) and she refused to approve one additional to hold me over because I haven't come in for an appointment in a year. DO NOT GO HERE UNLESS YOU LOVE GIVING MONEY AWAY AND HAVE NOTHING BETTER TO DO WITH IT. read more

I absolutely LOVE Doctor Swe. She is so sweet, and really takes the time to listen to you. The reason I don't give the office 5 stars is not because of Dr. Swe, it's because of the way I am treated every time I call the office, or go there for that matter. I'm not sure what the name is of the woman who answers the phones, but every single time I talk to her to try and make an appointment, or ask a question, she is SO rude! I tried to make an appointment today, and she had such an attitude that I couldn't even continue the phone conversation. I will be going elsewhere for my next doctor appointment. Dr. Swe doesn't see patients if they haven't had blood work done before going in for a physical. Well, I have a condition that will prevent me from getting blood work done before seeing and speaking with Dr. Swe. Instead of having to explain the situation to the receptionist, I just gave up on trying to make an appointment. It's just not worth it. read more