Standard of care is the level of care and treatment that a healthcare provider is expected to deliver to patients, BASED ON ACCEPTED MEDICAL PRACTICES AND GUIDELINES. I would only recommend Dr Tina Yang if you are NOT looking for EVIDENCED BASED healthcare. read more

Tina Yang is the sweetest. She's my primary doctor but I don't see her very often (I see my endocrinologist more often instead). However, when I do see her she is always professional and knowledgeable. Her office staff is also very sweet. There is limited street parking available outside the facility (I've never struggled to find parking so far though). Getting an appointment to see her has been easy, I called spur of the moment for an appointment and was seen the following week. I showed up super early for my appointment (a little over 30 minutes) and was seen right away to my surprise. I thought I'd have to wait a while since I did show up super early but nope, I was out by my scheduled appointment time. Her office is also very efficient in calling to notify you of results, I loved that. Tina Yang is extremely skilled. She is an amazing doctor. read more

My favorite doctor in Pasadena! I have been seeing Dr. Tina Yang since 2008. She is knowledgeable and professional, often blunt and to the point, yet is cheery, upbeat, and kind-hearted. Even when I'm stressed, she can make me laugh. I like how she takes time each visit to talk with me about my health concerns and her quick response to phone requests, such as refill prescriptions or referrals. Getting an appointment has been easy for the most part. In the middle of flu season it's tough for same day appointments, but otherwise I have been able to get an appointment quickly if it's urgent. Dr. Yang even agreed one time to see me during the office's lunch hour. I have also had short waits once arriving to my appointment. Her office is flexible and accommodating (can those two words even be associated with a doctor?) I'm so glad I found Dr. Yang and highly recommend her as a primary, family doctor. read more

I switched over to this doctor based on reviews. and it was close to my place About a month ago, I felt pain in my chest one morning and called to see if I can come in to see the doctor. They told me that since Ii'll be a new patient I'll have to make an appointment to come in and it won't be the same day. I told them if the pain is still there later that day then I'll make the appointment. The pain in my chest went away and I never made that appointment. Today, I gave them a call because I felt some ear pain. I told them I was a new patient and that I'll need to make an appointment. The lady ask for my insurance and I told her HMO and then she put me on hold for a few minutes. She then tells me that she doesn't accept new patient since 2008. What I don't understand is that I could of gotten help a month ago and today I can't and their reason doesn't seem valid to me. The doctor could of been the best, nicest doctor but I wouldn't know since the receptionist gave me a bad impression that i would not come here. I believe in you are only as good as your weakest link. One more thing, I looked this place up from my medical insurer and it states that they are accepting patient. So for 3 years, I'm assuming their status has been like that and they don't care enough to change it so people like me won't have this issue in the first place. Seems irresponsible. read more

Dr. Yang's best attributes are professionalism, openness/honesty, and compassion. Also, her office is top notch - squeaky clean and high-tech. I feel very comfortable talking to Dr. Yang. Her demeanor is both authoritative and cheerfully personal. So I take to heart what she says, but it's not the cold iron fist slamming down on me either. As a result, I typically engage her in discussion, asking questions, raising concerns, etc. I also appreciate that without my asking (on at least two separate occasions), she has freely brought up different costs of procedures, prescriptions, etc. I really appreciate that, as my previous doctors never discussed cost (either afraid to or were oblivious) unless I pressed for the information. In the end, I've had my share of experiences with terrible and mediocre medical offices to know a good doc when I've found one. Dr. Yang strikes me as a honest and friendly professional that provides a very high level of care - a combination is unfortunately all too rare these days. read more

I've gone to Dr. Tina Yang 3 times... twice when she was at the Huntington Medical Group, and once at her own practice in Pasadena. Overall, she is a good doctor who does take time with her patients. However, her office staff and polices are not on par with other doctors offices, especially ones that cater to the middle class. Policies such as requiring cash payment only and payment prior to service are typical for lower class communities. Also, her office will not perform such "costly" measures as mail (USPS) test results... only fax or e-mail. Furthermore her staff is rude and don't seem to care much. I've asked to speak with the doctor on an occassion, and the staff replied that Dr. Yang doesn't have time to speak with her patients. I had a blood test and the blood taker actually seem annoyed since I didn't drink water in the morning and the blood would not come out as fast as she wanted. Seeing a doctor is all about service and experience. The doctor visit itself is pleasant, but everything else has much to be desired. read more

I've been a patient of Dr Tina Yang since 2009. It has always been easy to make a same day / next day appointment with her. She's always been informative, knowledgable, compassionate, and a whole hearted kind doctor. I've always felt like she has cared about my generals health and well being. She has been able to treat all of my health concerns fast, so I'm back on the road to recovery. She's always in a good mood and it's nice to go to a doctor and laugh while your feeling under the weather. I highly recommend her for being a great general physician in this Pasadena area. Her staff have always been friendly to me, over the phone and in person. They always seem to be nice and available to help in anyways they can. read more

Going to the doctor generally sucks. You're usually sick and in pain, and even if you are healthy and going for a check up, no one enjoys getting poked, prodded and questioned about their lifestyle habits. The front office has taken some hits here on yelp, but they've always been professional and helpful when I've dealt with them. For those that commented about them not taking calls during lunch or not being able to walk in or secure an appointment same day, that's kind of the reality of medical practices these days. If you are feeling really terrible, there are other places to go - heard of the ER or an urgent care center? I will agree that they don't like to give away much over the phone. They generally prefer you to come in. There is usually a little wait in the waiting room, followed by a nurse taking your weight and blood pressure, followed by another wait in the exam room. That being said, Dr Yang is a really good doctor. She will spend time with you to diagnose your illness and answer questions, but it's best to be prepared with your questions. Her office records are all electronic, she has a couple exam rooms and most bloodwork and other tests are done at offsite labs. Located on the corner of Oak Knoll and Union behind the Target. Plenty of street parking. read more

Excellent family doctor, would recommend her to anyone. Dr Yang's office is brand new, modern, clean, bright and airy. The location is convenient, right behind Target. Plenty of free 1 or 2 hour street parking available, otherwise you could park at the underground garage (enter frm Oak Knoll) and buzz the unit number at the elevator to access the ground floor office. It is the only business in the new condominium and if one wasn't observant, you would miss the entrance which is located behind the three sculptures in front of the office. Dr Yang is very thorough -checks things that many other doctors would have missed out in the past & doesn't try to rush you out, patient and willing to explain things to you and you can feel that she really cares about her patients' well being. She also visits nursing homes, so she's familiar with the illnesses that afflict the elderly. She' also has a list of good doctors for her referrals. Glad to have found such a real gem of a doctor, all within walking distance of home! read more

"The Eagle has landed" for Dr. Yang's office. Wow, the front office girls are alive and doing well in the customer service department. They have consistently greeted me, thanked me and even gave me eye contact. And it was not just for me but I noticed that they were more in touch with the other patients as well. Now, this was based on my last two recent trips to see Dr. Yang. I kind of felt guilty leaving them the last review but now, I have to say, I have a great doctor with a professional yet courteous staff. Cheers to Dr. Yang and her lovely staff! read more

I'd have to agree with the other reviews. Dr. Yang is very thorough and listens to you. I went in with what I thought was an ear/sinus infection, but after examining me, she concluded that it was likely allergies. She asked me if I wanted to treat it aggressively or mildly. I wanted a more aggressive treatment because I hate inner ear issues and I'm also running in a 5K soon. She understood and agreed to treat it more aggressively. I appreciate that. She was also quick to give me a referral to another doctor for a separate issue. My only criticism was the wait time - I think I waited in the room for about 20-25 minutes for Dr. Yang. But at least, it wasn't in the lobby. read more

I have been with Dr. Tina Yang for over 15 years. She is very knowledgeable and is a Great doctor! Her staff is excellent as they get back to you as soon as possible and have been Awesome during this pandemic. I really appreciate you, All! read more

Although I am a big fan of Dr. Yang herself, her staff is sometimes not as helpful as I would like. Normally if i need to see her about being sick or hurt i can get squeezed in that day without "bumping" anyone else. Every now and then i get some attitude from the woman who answers the phone. Such as how they can't just bump someone because that would not be fair despite the fact i never mentioned anything about bumping. I only told her I was a regular patient of the doctor, I am very sick, and i would like to see her as soon as possible. It is not wise to be rude to a patient who has had a 103 degree fever for five days, you tend to get a bitchy response. As for the doctor, she is always on top of her diagnosis, explains the condition and treatment very well, is open to non-drug treatments, and is always cheery but not so much that it becomes bothersome. I feel the need to respond to some of the yelpers on here who have never seen the doctor before and complained about not being able to get in and see her right away when they were sick. Having moved around a lot, I have never had a doctor that did not want to have something like a "first time visit" appointment. These should be wellness visits! Not, I-am-in-horrible-pain visits. Those reviews are more of "failure to plan" moments. read more

Their customer service is so rude! She always stopped my talking! Her tone is like: I don't care you!

I LOVE Dr. Yang!!! She's thorough, compassionate and down to earth. She is an approachable physician, which is something that I value these days. Her office does seem high-tech and I personally have not had problems with her front office staff. Sure, sometimes they can be short, but I've never found them to be rude - and that's on the phone. In person, they have all been very professional and kind. And in my experience, the nurses have NEVER given their opinion on a health matter - in fact, they ALWAYS tell me to wait and speak with the doctor, even when I press them for even an opinion. I've referred several friends to Dr. Yang and everyone seems pleased with her service as well. read more

My only thing with this office is that I have to plan when I get sick. I always thought that if you get sick you can just go see the doc, but not they don't like you to walk in without an appointment. So you must plan out when you are getting sick so you can see the doctor. To bad i'm not psychic then I could tell when i'm getting sick. Besides all this I still like Dr. Yang. She's patient and willing to answer your questions. Make sure to right down the question you want to ask. Sometimes during the 15-20 min wait in the room you start thinking about lunch and forget what you wanted to ask. read more

I love Dr. Yang. She is so approachable and friendly. Best of all, she doesn't rush you and she really takes the time to listen. I went to her on different occasions about my TMJ and headaches. Never once did she urge me to do surgery for my jaw or anything that drastic [unlike my dentist...]. That's another great thing about her. She'll tell you her professional opinion without pushing you to do something you're not comfortable with. She's a great doctor overall not only because she's knowledgeable but she keeps it so casual that you feel like you can tell her anything and won't feel judged or embarrassed. read more

Dr. Yang has been my doctor for the past 2 years and I would not go anywhere else. She provides excellent care! She listens, has a lot of patience, and is attentive. She is direct and doesn't beat around the bush, yet compassionate. She answers your questions without making you feel like it was a dumb question (even when it is!). Her staff is professional and referrals are quick. I notice she got low ratings due to her availability. I would agree, sometimes it's not easy to get a same day appt but it's not a reflection on her services or expertise. To her defnese, she is the only doctor in that office. One reviewer gave her a 1 star and never even met or was seen. She should've gone to urgent care if her condition was that severe. May be a little unfair. If your problem is urgent she will try to be flexible and returns phone calls. I highly reccomend Dr. Yang to anyone. read more

Dr. Yang's assistant needs some training in basic service. I called to make an appointment and she asked me if I was a new patient, and I said yes. Then she says (1) "We don't take calls during lunch" [I called at 12:50pm] and then (2) "Oh, by the way, she's not taking new patients." So let me get this straight - she was getting on my case for calling during lunch? Then why did she pick up the phone? And note that she said the whole no-calls-during-lunch thing first...that was much more important to her than actually trying to help people! Agree with Jason L - no matter what Dr. Yang is like, no way I'm ever going to her. read more

Recently, I was feeling really sick and had to see someone really soon. After looking up some reviews on yelp, I thought Dr. Yang would be a good place for me to go to. I called in and explained to the staff my condition and asked to see Dr. Yang as soon as possible. There was nothing available, and I was told to call the next morning and hopefully get the time slot of a canceled appointment. Unfortunately, nothing was available then either. The staff said I was fine to wait and that my condition was not urgent. I trusted them and made an appointment. The earliest appointment I could get was about a week and a half later. Since I was reassured of my condition, I didn't think too much of it. A couple days later, my conditions got worse and I just had to find another doctor who would take me. When I went, I was informed of the danger I put myself in for waiting so long to see a doctor. It was very unprofessional what Dr. Yang's office did. As doctors, they should always see the patients who are seriously ill. Making an appointment that was a week and a half later was a joke. If I had waited, I would've ended up in the E.R. instead. So two thumbs down! I would never consider going to this office again since they care so little about patients. read more

I followed Dr. Yang from her San Marino office. When I was a patient at that office, I was thoroughly impressed with their office staff. Super intelligent, thorough and considerate. I also like Dr. Yang - as others say, she's really down to earth, a good listener, thorough, and practical in her advice. Unfortunately, her current receptionists leave much to be desired. I'm soooo turned off every time I call the office and every time I enter for a visit. When I call to make appointments or to ask questions, I always feel like I've totally inconvenienced them. I work in a medical setting as well and receptionists like this at my office would have been fired long ago. They're unprofessional at best. I've considered changing offices several times because of how irritated I get when I have to deal with the office staff. I hope Dr. Yang reads her Yelp reviews before she gives her office staff their next employee review. read more

I have always had a good experience with Dr. Yang. She is personable and understanding. She listens to your concern and thinks about you as a whole person, not just a condition. The people who complain about not getting an appointment in a timely way need to go to Kaiser because she is the only doctor in this office and she only has so many hours in her day and she has a family too! read more

Dr Yang has been our family doctor for 10 years and will continue to be our doctor has long has she is still practicing medicine. She is a people's doctor, that listens and explains to you. She has such a caring and makes you . Oh and her staff, amazing like her read more

Dr. Tina Yang has been my family doctor for 5 years. My wife and I really enjoy her service. There were times that she suggested something we can't believe but just worked (one of that is SK II, ....) and she has always been very kind and put things in an easy to understand way. I give 4 stars instead 5 because I have to agree with other reviewers that the receptionist should get some training. She hasn't improved at all over the years. read more

I am so glad I found Dr. Yang. She's been my doctor for 3yrs now. Ist time I met her (and every visit since) she walked in the room with her laptop. She types as you talk. When I return, even if it's a year later, she has everything about my health at her fingertips. She or her office, calls you quickly with lab results unlike some other doctors I've seen. Last visit she emailed a prescription . The pharmacy had a question and wanted to call her. It was 7pm, I just knew I'd have to wait till the next day. Surprisingly she answered the phone herself and answered the question. She's really "On top of it"! read more

Update: the front desk has improved so much over the last two years. They now deserve five stars! ---- The girl who picks up the phone at Dr.Yang's office is SO RUDE. Always talks with the attitude for some reason. My appointement was messed without calling me before hand. Dr. Yang is a great doctor on the other hand that really cares about people and very knowledgable. However, I feel sorry for her that she hired such kind of unprofessional empolyee that answers phone for her. I have stayed with Dr.Yang for years but not sure can stand the her staff any more. read more

Recently my bf got a huge gash/gouge on his leg and we weren't sure if he'd need stitches so he called her office and they told him that 1) she doesn't do stitches 2) she's not taking any new patients. No new patients?!? If anyone learns otherwise and that she's taking new patients, please let me know because I'd like to get my bf to go there. I still love Dr. Yang! read more

I have been seeing Dr. Yang for many years and find her to be a fantastic doctor. I'm extremely picky about which doctors I choose and I respect her honesty and dedication. I like that she challenges me to improve my health. She works really hard and has a good sense of humor so I can laugh about serious things which helps me to be a better physician to myself- doing the best I can to make sure I stay healthy. I think she is very bright and mentally quick, highly skilled as well as competent. She's a great Doctor in all ways I can ask for. I just hope she never retires! read more

I started seeing Dr. Yang last year. I'd have to say that my experience matches the other reviews on here, both the positive and negative. She's great once you're with her - thorough, flexible, good listener, takes her time. It's a one-doctor practice, so it can take a while to get an appointment and you may be waiting a little bit to see her. This downside is directly related to the upside. If you want a doctor who's available on short notice and gets to you quickly, you're going to want to find a larger medical group with multiple docs who spend just a few minutes before moving on to the next patient. I guess it just depends on what's important to you. read more

I've been going to Dr. Yang for years and she's the best. She really takes the time to answer your questions and concerns. I'll admit her office staff can improve a little on their front office demeaner but it's not bad enough for me to walk away and choose another doctor. read more

I am lucky to have Dr. Tina Yang as my doctor. She is the best! I've been her patient for over 10 years. She is caring and very knowledgeable. I am very grateful for the great service I always receive from her and her team. read more

Dr Yang and her staff and the very best. Dr Yang listens and addresses each and every concern you bring to her. I am so relieved I found her. Her office is efficient, well-organized and user friendly! I love them. Plus she is very smart!!! read more

Dr. Yang is a wonderful doctor! She's professional & honest. Before I became her patient my medical conditions were not under control. I am a more healthier person and that is because Dr. Yang is on top of the most current medications & treatments. Her office is top notch. I like the fact that I don't have to travel to a lab to have my blood drawn. I can go to her office, my paperwork is in my file, which I don't have to keep track of. Her staff is very nice and efficient. The wait time is very minimal and she takes the time to listen and answer all my questions. I would recommend her to anyone. And I have! read more

Dr. Yang is a lifesaver. I mean that literally. One Christmas vacation, I became HORRIBLY ill. Deathly. I was able to make an appointment on short notice and she spent over an hour trying to figure out what was wrong with me. (Boo for other patients waiting, but I was a serious case.) After many tests, she concluded the correct diagnosis and cured my illness in a snap. Dr. Yang is very understanding, patient, non-judgmental, and is like a top-notch detective with the diagnosing process. I highly recommend her if they have availability for new patients. read more

I very rarely post on Yelp but felt compelled to let everyone know what an extremely neglectful and incompetent doctor Tina Yang is. She has been my father's primary care doctor for the last 4 years. He had a stroke five weeks ago and my family has yet to hear "word one" from her. She has had absolutely "zero" contact with our family post-emergency and has never visited nor examined him since the stroke. I have power of attorney over my father's health care so I would have been the primary contact person regarding any of his medical issues and I have heard nothing from her at all. I thought perhaps she was simply unaware that he was hospitalized... except I saw her name on an insurance authorization for some medical equipment he needed a couple of weeks back. She is well aware of his situation! I also believe that my father experienced the stroked due to her incompetence in the first place. It was a 100% blockage of his carotid artery that set off the stroke. This kind of thing does not simply happen overnight, yet he had never previously been given any of the tests that would have detected this condition. His hypertension, high blood pressure and diabetes put him in several high risk categories for stroke. This should have indicated the need for an MRI at minimum but he was never given one. Surgical intervention would have been possible if the blockage had been detected in time. He wasn't even on an Aspirin regimen which would have been the most basic treatment for the conditions he had. She completely failed my father and now it is just a matter of time before he dies. So please take my message to heart and make the best decision for yourself about the kind of medical care you deserve. I would give her absolutely no stars if I could... read more

First two times seeing her were ok but this last time she was flat out rude and combative. Maybe she had a bad morning but she came in annoyed and snippy. It started with her jumping the gun on answering a question of mine. I told her, no and continued to ask my question. This lead to a back and forth of "I don't understand what you are saying" and me repeating it and her looking annoyed as hell. When I finally asked for a referral she didn't look to happy. She ended up walking out of the room, not saying anything, and never coming back. I waited about 5 min and nothing. I was pretty upset at this point and walked out to the lobby. Apparently she couldn't tell me that she was going to step out, ignore me, and proceed to go type something on her computer. The admin asked her what I needed and she responded with, "I'm getting her a referral." I kept thinking to myself...how rude to walk out on your patient and leave them in the room, door wide open. I will never go back to her again. Also, ever since she got nominated for Pasadena's best docs (not sure why) she's been swamped. Good luck trying to get an appointment within a reasonable amount of time. And yes, the office staff isn't the nicest. They always seem to busy or uninterested to make a connection with a customer. read more

This review is only a reflection on the staff and not Dr. Yang. I sincerely like her as a doctor and think she's attentive. However, her staff there is absolutely terrible, from scheduling appointments to general customer service. read more

My wife and I have been going to Dr Yang for over 10 years. She and her staff have been great....Mabel, Michelle, and Monique are exceptional! There is a reason why Dr. Yang has been voted one of the best doctors in Pasadena. Front office has always been accommodating. read more

Seriously Dr. Yang is fantastic! I've been seeing her for several years now and have yet to be disappointed. In and out for my last physical in 30 minutes. She generally runs on time. She has a great bedside manner and makes appropriate recommendations based on you...not the general patient #20,32, or 12. You get the point. She's gone over blood work with me without my asking...and not because anything was wrong. Maybe I've had crappy health care before but I think she's a gem. I've walked in and been able to have an exam same day when I had the flu. Where does that happen in this day and age? In a sea of hospital and offices that treat you as cattle this doctor dares to be different. Office is beautiful and she has all the bells and whistles necessary for a GP; what she doesn't she's more than willing to refer you for. 4 stars because there have been times that the staff was less than cordial but that seems to be getting better. This place rocks! read more

I am disappointed with this doctor and does not recommend her. For years, I have been her patient but now I am not so sure. Maybe she is too busy buidling her own practice. She treats her staff and me with a total lack of professionalism. I agree with the other reviewer (AP.)...exercise is Dr. Yang's favorite answer. read more