My favorite friendly primary doctor. Gives you time and…read moreattention and remembers you! Her office calls you right back when you call with a question and when your sick and need to be seen her office will squeeze you in ASAP to be seen by her or her associates. Lovely staff always warm welcoming and professional!

Dr Mattai is the absolute best! She truly cares about her patients and takes the time to listen. I…read moreespecially appreciate how she works with her patients to determine the best treatment plan. She is top-notch!

I started attending Huntington Family Medicine in 2021 with Dr. Parra. I had many appts back to…read moreback (mostly virtual) as Dr Parra was trying to track down what was going on with my health. She was always communicative and really tried to get down to the bottom of things. I did however often have to wait a long time for virtual visits. Dr Parra left the practice and I have now see Dr. Yam one time virtually and one time in person. She seems to be a great Dr. I feel very comfortable with her and she is just generally positive and a Dr you would never dread seeing. Unfortunately, I continue to have some health issues but Dr. Yam called me directly when the office was closed during the Christmas holiday to follow up on some recent blood work. I was blown away that she took that time and called me directly. I look forward to continuing to work with her.

This clinic been going down hill since the last few years I been here. This has been my primary…read moreprovider for the last few years, although the front medical assistants and front desk have been awful, which is an issue in itself as I am not sure why they don't manage the people in the front desk properly. They are rude, they don't really acknowledge you. And when you ask questions, its like you are bothering them - which like - im sorry if you really are having a bad day every day maybe you shouldn't work in customer service. Recently one of the biggest issue is I had called to tell them I need to update my pharmacy, they had told me to email them the updates. Which I did email the updates, and they replied saying they did update it. I called the office even to make sure the pharmacy is updated. However after my PCP visit I was suppose to get some medications, I waited about 2 weeks for the medication to be filled because I thought it took some time only to realize, that they had changed my pharmacy to a pharmacy that does not exisit in montebello that doesnt exist even, when strictly the email was regarding monterey park with specific instruction. When asked if they can do something about this situation as I do need the medication, they said that the provider is out of office and they cannot do anything about it. How is this the care they give, multiple time of negligence, and carelessness not to mention not being kind at all when I am talking with the front desk when I am there is just disappointing. I am quite frustrated as it used to be my favorite place to recommend people, now I can't even recommend anyone. Its hard to get a hold of anyone on days the office is closed, but its even harder to get a hold of someone when the office is open when i am off as well. And there isn't quite a grace period when you are late, and this structure have impossible parking - which makes it even harder. I used to not mind a lot of the things, including medical mistakes, but how can I ignore all of these when I am not being heard and medical errors are occurring as well?

she's the best Md ever…read more just finish my consult with her this afternoon depressed to hear she has plans to travel for a bit It took me a long time to find a unique and kind genius like her. I don't know where to even begin.

Worst experience I have ever had with a doctor. Terrible bedside manner and extremely dismissive…read more Left my last appointment with her (which she was extremely late to) crying as I got virtually no answers and was told to keep doing what I am doing even though what I have been doing is clearly not working and I am suffering. She was arrogant and rude and I am extrememly disappointed in this level of care as I have had such good experiences with other doctors at Huntington Family.

It has now been almost 10 years that my parents have been with Dr. Sheldon and she is still as…read moregreat as when they started with her. She has helped us navigate some tough medical diagnoses (cancer) and has been an incredible sounding board for our family. We trust her completely. My sister and her husband have also been seeing Dr.Sheldon because they see she truly cares and will be hard pressed to find an equal in knowledge, care, follow-up, staff and so many other things. If I didn't live on the other side of town she would hands down be my doctor of choice. I love that she does not roll her eyes when we explain we are taking a complementary medicine approach to preventative medicine. So many doctors have such judgements but not her, she supports lifestyle changes that not only improve physical but mental health.

This review is for Dr. Sheldons office staff pertaining to:…read moreAshley the "medical assistant" Claudia "the office supervisor" Going to add to all the consistent reviews here and intend to file a formal complaint. Working mom of littles who took time off work to be at my physical this afternoon. I ran in and looked at my phone what was 1:34- with my appointment at 1:30. The "medical assistant" Ashley did not make any eye contact with me, say hello or address me by name. She is usually this terrible, rude and abrasive - the only reason I have stayed this long with this office is for Dr. Sheldon- but now I am done. She was just staring at her screen typing, 0 eye contact. Said its 1:37, your appointment is cancelled. We have no grace period. I was still in awe and how cold and rude she was. She came back to say I would have to sit and wait another 2 hours for my appt to be pushed to 3:30. I asked to speak with a manager, the usual made up response " she is not available" I asked where in their policy or contract does it state there is no grace period? Could there be some exception? I am a long time established patient, and it was completely empty. She said you signed something that there is no grace period. I did? Please show me such documentation, or documentation which reflects your office 0 grace period/policy. She started to scramble to print something on their office policy. She could not make sense of what she printed, what so ever. So she walked up to another employee, pointed to language, and her co-worker was just as clueless. I was never given that documentation about this policy. Her "supervisor" Claudia came back stating I was giving her employee a hard time, and also told me to sit and wait for said "office policy" Ashley's demeanor was terrible, so incredibly rude- 0 empathy for working in a doctors office around sick or fragile people. Claudia was just as bad, terrible manners, agressive with no solution despite being a manager. You would think shed approach me with a different mentality to make the alleviate the situation- they probably do this every day. Deflect. I hope there are some repercussion for the way they treat people, and will work on elevating this concern so there are some changes that do not affect others like me. If i could do 0 stars I would, have some compassion and grace.

Dr. Wong is an excellent and compassionate primary care geriatric physician who provides responsive…read moreand thorough medical care. She is fluent in Mandarin Chinese and can communicate seamlessly with Chinese-speaking patients and understand their lifestyle habits. Her administrative procedures enabled me to sign up my elder relative for her services very easily through the user-friendly appointment webpages and online payment set-up. We received a free consultation prior to registering for the subscription, which allowed us an opportunity to evaluate Dr. Wong's expertise and decide that her professional training and clear communication style suited my relative's medical care needs. Dr. Wong differentiates herself from every other primary physician I have met because she is accessible 24/7, especially during emergencies or complex medical situations. We can contact her through phone or email anytime and she is extremely responsive. She also proactively advocates for her patients' rights and takes the time to explain in thorough detail complex diagnoses. When my relative underwent an intensive surgical procedure, Dr. Wong was available every step of the long procedure and long recovery period to answer questions on side effects, adjust medication, and prescribe additional medication when appropriate. Dr. Wong also communicated and interfaced with the other doctors/ specialists to advocate on behalf of her patient during a stressful period of time so that the patient could focus on recovery. Finally, Dr. Wong administers medical care with unfaltering precision and a holistic consideration of the patient's entire medical background. Her advice and diagnoses demonstrate that she deeply understands her patient's medical history, current ailments, and what treatment is most effective and appropriate for this particular individual patient. My family is very grateful to Dr. Wong and her excellent practice!

Very conscientious, cares about her patients. Helped me and my wife greatly with an extremely…read morecomplicated medical situation. Very available, diligent. Always gets back quickly when we need medical advice. Given the low quality of most Doctor's offices these days, count myself very lucky to have found her.

I can't say enough. Dr. Shadmon is very responsive. She always responds within a day or two if not…read morean hour or less. She is compassionate and competent. She is a great listener and takes the time to really understand.

Dr. Shadmon is a very good doctor. She is kind and listens. She is also very thorough with her…read morephysical exams. I'm happy to find her as my primary care doctor.

We started seeing Dr Oo last year for our yearly check-up. Dr Oo is professional, patient and…read moreextremely thorough. She takes time to listen to our health history, and explain clearly of all our concerns. Dr Oo brings up things we need to pay more attention to, and suggests changes to eating habits or exercise routine. Dr Oo cares about our overall well-being, not just sees you as a 'patient'. We are glad to have switched to Dr Oo as our family doctor, since our prev. one doesn't seem to care. She even does pap smear! Save an extra trip to OB gyn.

Dr. Oo is the most compassionate doctor around. She always asks how my family is doing and she…read morealways takes time to listen to all my concerns one by one. I really appreciate her! She genuinely cares about her patients! Thank you for all that you do!

5 stars is not a high enough rating to give Dr Godwin. I have been in healthcare for 30 years and…read morecome across many Doctors, Hospitals, Medical Groups etc. By far Dr Godwin is top notch. She is caring , attentive and has always gone above and beyond what we have been forced to be accustomed to in modern medicine. While most physicians are tasked with seeing many patients per day in a traditional office setting , Dr Godwin still took the time to get to know me. Both my physical and mental health. Treating me as a "whole person". I'm excited that Dr Godwin is now is now in her own practice! This will allow her the freedom to practice medicine the way it benefits her patients. Our last visit was virtual and it went to one hour. I didn't feel one bit rushed. She asked me very pointed questions that helped determine appropriate next steps for treatments. Our next visit will be in person. As she conducts virtual, telephone and in person appointments. I'm happy and very much at ease knowing that I have such an amazing Physician helping guide me through my health journey. I will remain her patient as long as she will continue to practice medicine !

I was with Dr. Godwin at her practice at Pasadena's Huntington Family Medicine prior to her move to…read morepracticing independently. She has been an essential part of my family's medical care and has been a God send for my wife. We honestly cannot thank her enough for her care and her ability to ask the thorough in depth questions which matter. If it wasn't for her thoughtfulness and true care, life would have been much different then where we are today. Now, following her to her new practice, I've had a one on one meetings with Dr. Godwin which has allowed for even more time and even more in depth analysis of our medical journey. She leaves no stone unturned and she makes us feel as if she is always thinking about us. I even receive text messages or emails following up with further ideas or how we are doing. I thank her for amazing service and can only recommend her above and beyond any doctor I have been with. Thank you Dr. Godwin, we need more doctors like you in this world.

Dr Hillier office is not about greed grant it, I had the similar thing happen recently but I know…read morethat they are not purposely trying to rip you off. If the insurance is not covered they will have you talk to the biller about a self pay rate. I did not pay the amount you mention reviewer (that didn't see the md.) Here is what happens, when obamacare came out some of the plans fall under the California coverage or exchange which means the same. I went directly to the insurance to purchase the insurance but on the website it doesn't say "California coverage" but it is the same type that you buy when you go on the obamacare, yikes now you are under obamacare under the plan exchange. Yes it happened and I sucks for a year until I get out of this coverage. So the California coverage buys from your insurance and you just picked the same "platinum" plan. Trust me I called and spoke to different people from the insurance benefit. One was able to explain the others well you know how it goes. So before you believe all the trash remember there is two sides of the paper. Dr hillier is not greed and they are not ripping you off. My bill came to me after I was self pay because they don't contracted with my plan (Obamacare), it was not what I expected but when I called the biller to clarify with what I was told they apologized for making the error and corrected it (they did call me back after they checked with the md office). I see Dr Hillier from time to time. Depending on who is available based on my schedule.

Thoughtful caring professional. Sense of humor and always takes my concerns seriouslyread more

I have been with Dr. Poladian for several years now, and still continue to get excellent care. I…read moreappreciate her attentiveness to my concerns, her straight forward talk, and her ability to work with me on a plan of action for care. I think it's pretty cool that she has medical students in her practice and she has them come in first to see what's going on, then she comes in with them to teach them, as well as to care for me. (They ask if they can come in prior to doing so, and will respect your request to not come in if you don't want them in the room).

Doctor Poladian is never available. You will always see a nurse practitioner…read more When you call they NEVER answer but you come in and they are all sitting around not on the phone. Returned calls are 2 days later not 24 hours. Appointments are months in advance even tho you won't see the doctor. Now they want to charge you a yearly "membership fee" of $250. See below for email sent. That's insane! These doctor just want your money and insurance money. I left this place for another doctor that's available and the office answers their phone. Beginning February 1, 2026, our practice will implement an annual administrative fee of $250 per calendar year to help offset the cost of certain non-clinical and non-covered administrative services that are not reimbursed by insurance plans.