The employees didn't even realize that my vehicle was a diesel. They started to put oil in it for a…read more6.0 but my truck is a 6.6L diesel. This was the team leader mind you! On top of all that, they left the bottom of my vehicle absolutely COATED in old oil. It stained my driveway! Absolutely unacceptable IMHO. DO BETTER GUYS!!!

Please do not think an $89 oil change means an $89 oil change.... what it really means is that:…read more1) You get 5 qts of oil but if your car needs 7 they put that in (no notification) and that oil is about $20 a quart. 2) An oil filter which is not mentioned and happens to be $36 is added but not mentioned - (no notification) 3) You are supposed to get a "22 point inspection" (which is supposed to include tire pressure check - I asked to be sure that was included, I was told yes. I was about to drive out and I asked again.... they had not check that! ("Lumpa Ompa that was one of my service people (the one I originally verified this with) - "OOPS, I forgot!" How do you check the box if you never performed the action? 4) Receipt said "customer ok'd" the windshield wipers - they never looked at them and never asked me about them, let alone did I OK. (no explanation for this one) 5) Oil filter was included..... unless it was not.... mine was on the "Not List" so that was an extra $22 (no notification) Thankfully, I had the money because I was absolutely not expecting an invoice nearly double of my expectation.

Love this place. I always try to get my oil changes here. They also include tire rotation and will…read morecheck my car when I swing by.

They do a great job here. No silly business they just get the job done. Love it! Highly recommendread more

I just had my 2025 Ford Maverick truck serviced at this location. I get both of my cars serviced…read moreat this location. Derrick is a very experienced mechanic, manager and trainer. Mariah, brings a smile and laughter with her customer service skills . All the men in the shop are good mechanics, such as Autais, Allen and Donovan. The shop and office is always clean. Mariah and Allen did a get job on changing the oil and servicing the truck. They made sure everything was checked because they knew we were about to leave on a long, roundtrip. We have recommended this location because of the strength of this team. We will continue to recommend and visit this location as long as Derrick is there, with his team.

Helped determine a bad tire for me. Showed me the flat spot! No high pressure sales, just…read morebalanced it as well as they could and moved it to the back which stopped my steering wheel from shaking. Love the integrity of these folks!

Had front end work and new tires put on by them ,BIG MISTAKE on my part, in December 2025. Went in…read morethis morning because the new front left tire was completely flat 2 days in a row. The incompetence of everyone there is beyond ALL comprehension. They don't know LEFT from RIGHT or driver's side and passengers side. Even the "manager" woman promised to fix the correct tire for free no matter what. When back again just to find out they checked the wrong tire AGAIN. Ended up taking it to a different shop and they fixed the leak. VERY HIGHLY recommend finding a different shop. Better service and quality than here. Ended up being a simple valve core. Also called after we got it fixed and the manager didn't care so we told her we would write a review and she said she didn't care. Quality service is not to be found there.

Every time I go this this place there is a problem! I bought a full set of tires there and I had to…read moretake it back 3 times for issues. Then they left off/lost 4 of my lug nuts. I took it back AGAIN and what they put on was a different size. I just called about a tire and was quoted a price so I drove up there only to be told it was going to be over $50 more that what I was told. No one there seems to know what they are doing or care. Never will I go there again and will tell everyone that I know about it.

I have been here three times, each and every time has been an absolute positive experience. They…read moreare fast, friendly and effective. This past visit, I came in for an oil change and tire rotation. They completed the oil change and tire rotation very promptly. I feel like it's a good value for the service they provide on demand. Absolutely will come back for my next service call. Worth mentioning that they do offer a military discount, I didn't even ask for it. They gave it to me based on my veteran's license plate.

Hugh took good care of my baby! :) Every time I come to Express Oil Change, I have a good…read moreexperience. The guys are knowledgeable, polite and timely!

BEWARE TAKE 5 OIL CHANGE By a person who should have known…read morebetter. On April 4, 2025, at exactly noon, I pulled into a Take 5 Oil Change on Government Street, filled with tempered optimism for what I assumed would be a basic engine and differential oil change--no full spa treatment. I didn't want them whispering encouraging things to my Subaru. Just the oil, please. In and out, like a drive-thru brothel for cars. By 4:00 p.m., the car began jerking and grinding as I was on my way to New Orleans. Other cars flew past me while the poor Subaru clunked toward Grand Bay. I had the car towed home. The next day, with the kind of blind optimism usually reserved for first dates and timeshare presentations, I brought the car back to Take 5, thinking they would magically fix it with their fancy lubes and oils. The technician got back under the car for a few minutes before emerging sheepishly at my side door. He nodded solemnly and admitted on camera that "he was pretty sure the differential oil was low." He then suggested I drive it around the block. You know, like how doctors recommend jogging on a fractured leg. I did what he asked. Unsurprisingly, the car sounded like it was trying to poop out a wrench. He said he'd file a damage claim. Reader, he did not. Instead, I spent the next week chasing down someone--anyone--who would acknowledge that something had gone terribly wrong with my car. Eventually, I was passed along to Fleet Response, a third-party claims handler whose customer service seemed to be modeled on the customer service in Guantanamo Bay. They instructed me to have the car towed to a mechanic of my choosing. I chose. The mechanic said they'd obviously used the wrong oil and confirmed that Take 5 was to blame for the damage. All of it. He submitted his diagnosis directly to Fleet Response. On April 25--three weeks to the day since this whole saga began--a Fleet Response adjuster called me to say they were denying the claim, just like that. The glove didn't fit. In addition to 5 minutes of existential remonstrations, where I explained in very specific detail that the adjuster was a soulless liar whose only objective was to ruin lives for profit, I told her: --The car was in perfect condition before I took it to Take 5. --It broke down four hours after Take 5 touched it. --A professional mechanic diagnosed the problem and blamed Take 5. --There was a video of a Take 5 employee admitting there wasn't enough oil. --It only had 60,000 miles on it. But no. Fleet Response didn't see a connection. For them, the damage was just one of life's little mysteries--like crop circles or how glitter gets into everything. So, I'm sharing this as a warning: if you ever feel the urge to pull into a Take 5 Oil Change, maybe... don't. Unless you enjoy calling customer service while your car oozes fluids in your driveway and you question your faith in small miracles and large corporations.

WAS DENIED DUE TO SKID PLATE…read more I was told that "you should be charged more since you have a skid plate and might be denied service". I ended up awaiting for 2 hours for an oil change and was told my "fluids were topped off" to then later run out of windshield wiper fluid. I recommend checking your wiper fluid before going in.

Worst customer service ever. They don't listen to what u want them to do they do whatever is going…read moreto bring them more money and start their services at the much higher price without your permission so you have no choice but to pay their ridiculous prices. Will never go back and definitely won't recommend. Went in for an oil change with their coupon, should've cost me around $30, instead ended up a $100. Extremely unhappy with their service.

From the owner: Take 5 is your go-to for fast and simple oil changes in Mobile, AL - we get you back on the road…read morefast so you can spend more time on things you want to do. Our friendly technicians are here for you every step of the way, from helping you select the right oil, to performing windshield wiper replacements, air filter changes, coolant exchanges, and more - all while you stay in your car. Plus, we've got you covered with FREE tire pressure checks and fluid top-offs. Visit us today for a 10-minute stay in your car oil change. Remember, at Take 5, we're faster than you think.

Great service here! The employees were so kind. I was on a drive across the country and got a nail…read morein my tire. They got me in and patched up quickly so I could continue my trip and for a great price!

I took my car here on 1/17/26 to get a hole in my tire patched. They told me they could not fix it…read morebecause my tire tread was to low and told me I needed a whole new set of tires. This was not true as the hole was small and in the middle of my tire and could easily be patched. They then tried to tell me my tire rim was pinched and that I needed a new one. This was all a lie, they were just trying to get money out of me. They also told me my alignment was off. I had just gotten my car serviced less than a month ago at Mazda and everything was fine. I then took my car to Mavis Tire and they were able to patch up the hole no problem. DO NOT COME HERE. Go to Mavis Tire much better service over there and they aren't trying to steal money from you.

March, 2026 I DO NOT recommend Pep Boys at 4700 Airport Blvd…read morein Mobile. I'll start with cost - My husband was quoted a price of between $65 - $90 for an oil change on our Prius including a high quality oil (Penzoil). When I got the bill it was $119. Manager had ordered a oil filter while I was there. I was charged $17 for a filter. There was only one mechanic. The waiting room and bathroom were filthy. The whole experience lead me to believe the business is suffering (limited employees and supplies, unclean surroundings, manager's conversations, high priced service) Even with recent price increases, the price was too high. My husband called Toyota and the cost would have been much less. We have had good experiences at Pep Boys on Montlimar. We'll return there or take it to a Toyota dealership next time.

Awesome! Thank you!! Everything was done within promised time and to excellent standards.read more