R and R Automotive saved My daughter.. she earlier stopped in Express Oil Change and Tire Defuniak…read moreSprings that suppose to have an Certifed Mechanic for an issue with her car and they sold her a battery and did a BS diagnostic test that said Misfire 3. Then tryed selling her an engine.. She left there with the same problem.. Defuniak Springs should be ashamed of that place.. In Mobile AL she had to stop again.. R and R Automotive on Moffat Rd B and one of the kindest and most honest person I've talk to in awhile "Red" he knew what was wrong with it immediately, seems it was a coil because 1 plug was bad. Car is running great.. Red and his Customer service host. Im sorry i didn't get her name. Treated my daughter like family, not only fixed her car for a great price, but she personally drove my daughter to a hotel and picked her up when they were done. We need more kind people in this world like Red and the cashier host.. Can we get a heck yes for Red and R and R Automotive.. #1 Automotive shop and Mechanic of the Year.. Thank you Again Terry Hobbs Bartow Florida

I've been meaning to write this positive review for R & R since mid July 2023. We were pulling our…read morecamper down to Mobile for a week and the AC compressor in my wife's BLACK Nissan Armada died. It was 100° outside and inside. R & R was able to diagnose, order parts, and install everything to get our AC working again and for a very fair price. If I'm in the Mobile area and have a vehicle issue R & R will be my first call.

very reliable an dependable knows his craft an can diagnose a problem within minutes. definitely my…read moreMachanic an is going to get all the work that I need done to my truck. very satisfied with his work and afficantcy. 10/10 definitely recommend him.

From the owner: Diggs Fix is a family-owned and operated mobile mechanic business proudly serving Mobile County,…read moreHarrison County, Jackson County, and surrounding areas. We specialize in a full range of automotive repairs — including brakes, oil changes, tune-ups, alternators, A/C recharges, transmission service, and more. With over 15 years of hands-on experience, we take pride in delivering quality service at affordable rates. You’ll always get honest work, upfront pricing, and no hidden fees. Every fix is done right the first time — because that’s how we do things down South. “You call — we roll.” No waiting rooms. No runaround. Just solid work, a small deposit fee, and true Southern reliability. Serving all Southern states. Same-day and after-hours appointments available. We accept cash, card, and mobile payments. Diggs Fix Auto Repair — Fast. Fair. Southern Strong.

installed tie rod and CV axle driver side. The next day when I drove the vehicle, the steering…read morewheel had a mind of its own, I could barely control it. I then took it to precision tune where I was in form that there were lines hanging some things were disconnected and all was leaking. I had to pay for all this to be adjusted and was a pretty penny I had to pay. They're in a small vehicle and don't have the right equipment to handle such a job and to put things back as they were. They came that morning about 9:30 and didn't leave until that afternoon about 8:30. Worked in the dark for about 3 hours. This company is good for simple jobs but not important things like adequately performing difficult services.

They sound good but they are in a different state this is a problem with the app. I still might…read moredrive to them anyway he offered me a good deal

While in town touring, our friends had a car issue, and this Firestone shop provided super…read moreexcellent care! They were able to take care of their car the same day, which allowed them to return home safely as planned. Thank you to the Firestone service persons!

Took two cars to get tires changed at 10AM. One of them was a truck and another was a Camry. The…read moreCamry was done at 12. However, the truck was not. We left at 12 and then I called back aroun 2:30 asking if the truck was done. I was informed there was one person in front of me and then it would be my turn. I come in at 4:10, 40 minutes from close to be informed they didn't even start on the truck.

Great service on our 2007 Honda Accord. Extremely…read moreinformative and knowledgeable. Will definitely come back if they will have us. Exclusive mechanic shop for certain.

These guys are good at what they do with fair pricing. They've been doing it for decades and you…read morecan count on a realistic diagnosis and repair.

This is the only establishment that I trust to repair my Jeep, even when I am out of the country…read more They worked with the warranty group and handled my vehicle as if I was there watching their every move and provided me detailed progress reports during repairs. The front office crew knew their stuff and Natalie specially made me feel at ease leaving my ride there under their care.

Requested that vendor to diagnosis the tapping noise in my diesel engine. Kept for couple of days…read moreand got a call to pick it up. Said they didn't hear the tapping noise but radiator was low on antifreeze. Charged me $235 to add antifreeze and test for leaks. Didn't diagnosis any leaks. Picked up truck and drove 3 miles down the road and the tapping noise was apparent. Drove back to vendor and tech listened to the engine and said that there was a tapping noise, didn't know what is was but don't worry about it. Drove home parked vehicle noted drip from engine and discovered that water pump was leaking. Overpriced and unable to properly diagnosis problems.

Richard and company are professional, qualified and do quality work at a reasonable price…read more They have been servicing my BMW for over 10 years.

Richard is great to work with. Honest and very knowledgeable! Wouldn't take my BMW anywhere else.read more

Well, strike 2 on the parts department. Changing oil on the fleet this weekend, checked on line for…read moreparts prices as would prefer OEM over after market. Looked online for part numbers and prices. WOW filter for the truck is less than 5 bucks. I can get both the Toyota and Lexus filter here, as well as the oil priced fair. Didn't complete online purchase as I will just stop by and get them while I am on that side of town, no need for delivery. Dude behind the counter let me know that price is online only, OK so, I will just complete online purchase and be done. No not possible, on Saturday online purchase won't be completed in the system, gotta wait until Monday. Really? What kind of bullshit is this? I gotta wait 2 days for the online price discount to save a whopping 2.05? No problem, I will just go get a filter somewhere, anywhere else. FYI I spent 15 bucks at auto parts store. This online price point to drive business to the door just blew up in their face, as you can tell I will spend 3 times the money to do business elsewhere. I suppose customer service has left the building COMPLETELY. I would hate to think I lost a customer over 2 bucks because I am sure they spend more than that on advertising to get a shot at selling a truck, but what do I know? I would have given the damn filter to a customer to "earn" the opportunity to sell a vehicle, but I am in sales and make my living in commission and I didn't mention my upcoming purchase potential because that's not how I do things. I am not trying to get anything for free, just the advertised price every Toyota dealer in the state post. I am certain these clowns will see me as the problem since I keep trying to do business with them and they just don't want my money. Ya'll do realize that I buy cars for these parts right? The truck has 98k on the clock and will get traded before it rolls 100 'cause that's where I take the next depreciation hit. Oh so that's why I wanted a OEM filter, looks better to trade with that in place I expect. Side note, my dealer I purchased this from has changed hands and my contact there is now gone, so I am seeking a new dealership to call home for Toyota purposes. Guess who it won't be? Oh well I will give Palmer's a shot next weekend to trade me into a new truck.

Final (hopefully) edit (3). Spoke with Mike, & he said I was clearly the sort of person who…read moredeliberately gives 1-star reviews. He obviously looked into my profile, but didn't look at all the reviews I have given. He told me I should consider giving better reviews for businesses I have interacted with. Well, Mike, I looked at the low reviews you have received, and there is clearly a trend in "had an appointment, was still there for X hours with no communication". After each one, the service manager or Mike responded with "thanks for the feedback, we'll make sure to do better in the future." Clearly, you haven't learned. And to switch the incident around to "Ian leaves bad reviews" is so passive-aggressive I'm not surprised that your employees have no notion of customer satisfaction. He said they had been having technical issues with the video of the inspection, and he didn't know why I wasn't given the evidence of the findings. Maybe it was because they were going to charge me $28 for a cabin filter replacement, even though it had clearly not been inspected - the contents of my glove box were exactly as I left them, and the catch to open the filter compartment is impossible to open. Note that at no point did I ask for a refund - I had written off the ~$150 as a "lesson learned" never to do business with this dealership again. Further Edit (2). Mike's response below claimed he was on the call. He did not announce himself. When the service manager called me, he said he was just returning my missed call/voice mail and was not aware of the reason for my call. Why would a senior manager be (stealthily) on a call if they didn't know I was calling with a complaint? Edit 1. The Service Manager called me and, after discussing the case, said that if I came back in, they would do a more thorough inspection as long as I deleted this review. When I asked if I had heard him correctly, he denied saying it and said he would send me a refund for the inspection. Original review: I had an appointment time at 11am. When I made the call I specifically asked for a detailed inspection of the used Camry I had recently bought. I was told they did a 160 point inspection for $180. I was asked if it was OK that the report was emailed to me rather than hard copy. The person making my booking said that at the mileage I had (125k), they would need to check spark plugs and other 100-125k maintenance items because they couldn't see a maintenance record (previous owner was a mechanic and did his own servicing). I arrived at 10:50 and was told it would take 90 minutes. After almost 3 hours of waiting, I texted the associate, and he came to tell me that he had waited on a senior tech and that he had only just started the inspection. When I mentioned the 11 am appointment time, he said that was just for check-in, not the inspection. If I had been told this at the time, I could have made alternate arrangements. When I finally got the hard copy report (he said he couldn't email it to me) it was only 30 items ($150), not 160, and basic things like the battery test results and the details of axle boot repair were missing. I asked if there were pictures to support the findings and he said no. While I was checking in he took a call from another customer and I clearly heard him say that he had reviewed the video of the service and was able to confirm the findings. This appears to be standard operating procedure, but I was not allowed to see it. As part of my process I uploaded the report to Chat GPT which highlighted the missing items on the report, including the lack of inspection of the spark plugs which I had been promised on the initial call. When I told Daniel I had run it through AI and had some concerns, he walked away and muttered "we don't use AI here". Maybe you should start and achieve better quality inspection results and give your people some customer service training. Needless to say I will not be returning and will let everyone know what a horrible experience I had. Over 4 hours with zero communication, no apology, and snide remarks.