Thank you for baring with my old truck, I know yall went through some stipulations, and me being so…read morefar away from home but thank you for getting it back on the road Chris, I recommend you goin to them for any transmissions diagnostics and repairs

Ok I took my 2012 bmw 750li up there I always know what's wrong with my cars before I drop my stuff…read moreoff because if there not honest, about it then I won't let them do the job so it was a speed sensor in the transmission that went out he told me I needed a transmission. So I took tcm and shipped it off they fixed it I put it back on and the car still rolling now. So now I have my other car up there just to add fluid to the transmission because we pulled the line and some came out he asked me where is it was leaking from I told him I dont know I just wanted him to put fluid in it he told me a half of day to do it my car has now been up there since Thursday the 12th but I did record everything before I dropped my car off now Monday when they open I'll see what they say if they tell me I have a leak then I'll take it to the shop I always use. They didn't have a spot for me that day that's the only reason I went back over here but I forgot about how then did me but now that I'm rethinking I'm glad I recorded everything cause if they tell me anything else but my fluid was low I'm gonna blast them out this time

Ideal has really revamped their operations. They seem to be performing better than ever before.read more

Update: Ideal Trucking recently reached out to apologize, & determine what happened here. It seems…read morethe two people we encountered were let go not too long after this experience. Original review: I'm going to try and keep this review as objective as possible, instead of adding my normal color to the story. You can then decide for yourself if you want to work with Ideal Marine. Our port engine stopped working along the Intracoastal Waterway as we headed east from Ship Island to Alabama. It was smoking and spitting gunk out of the exhaust. When we were unable to resolve the issue we looked for an approved Volvo Penta Dealer. We called this one and the other one across Mobile Bay. The woman who answered the phone here confirmed there wasn't a dock at their facility but they could come by the next day if we got to a marina nearby. We had BoatUS tow us into a marina. When we called back that evening they didn't answer the phone. We called again the next morning and they said someone could see us around 10 am. When asked how much it would be we were told it depended on how long the mechanic was out. No mention of a minimum. When the mechanic came out he found a hose where the hose clamp was too tight. He cut and re-attached that hose. Then started the engine. When we tried to say that this didn't explain the gunk, or smoke coming out of the exhaust he said it was fine, and left. This happened in 10-20 min. When we went to stop the engine it set off alarms again. Ideal Marine called us to get our credit card to pay and then told us it would be $200+. When we asked why they said they had a 2-hour minimum. When we expressed that we didn't know that earlier and would have kept the mechanic out longer they got upset, and hung up on us. A mechanic who doesn't normally work on Volvo Penta engines came by after hearing about this incident and said he could hear the mis-fire from the dock. He opened up the engine and we ended up needing another 4 hours of work to get the issues resolved. The engine is no longer smoking or polluting the waterway. The approved Volvo Penta Mechanic from Ideal Marine didn't bother/wasn't able to fix those issues.

They have a very nice staff. The whole building appeared to appreciate my business. I even talked…read moreto their corporate office; I keep getting confused about the oil changes for V-8s(they cost more). The corporate person got me going in the right direction in a very pleasant and professional manner. Their prices are competitive. I would recommend this business.

I'm driving from Texas to South Carolina and my tire was low on air. I pulled over for air in my…read moretire and they came out quickly to help me. Love them!

Professional with the entire process! They are quality…read morerepair shop. The higher price is justified with their ability to problem solve and guarantee the work. We first went for a diesel oil change and check up. They finished it within the given time frame (we are 2 hour drive away). We developed an issue with the fuel system and they took it step by step keeping us informed through each step. Gave us alternate solutions and we are so satisfied with the final result.

This is the only establishment that I trust to repair my Jeep, even when I am out of the country…read more They worked with the warranty group and handled my vehicle as if I was there watching their every move and provided me detailed progress reports during repairs. The front office crew knew their stuff and Natalie specially made me feel at ease leaving my ride there under their care.

Beware! They sold and installed a old , used , bad and DOT ILLEGAL tire on the front driver's side…read morewheel. The tires BEAD is broken and the tire filled up with water in less than 500 miles. They charged 700$ , and it was supposed to be a brand new tire. DISHONEST, and dangerous! DO NOT USE THESE GUYS!

Overpriced poor customer care will never use again. 4 tire balance cost over $110 is far too much!read more

Harris L. BEST IN THE BUISNESS. Couldn't be happier with the whole experience.Awesome people at the…read morefront desk and talented mechanics in the back.My TAHOE runs like new and they will not break your bank account.I wouldn't take my vehicles anywhere else!

This is an excellent family owned business that is highly reputable, and they provide excellent…read moreservice! I would highly recommend them!

I had to wait a little longer than I expected but got the car back with no problems they even…read moreinstalled a motor mount that I needed. I would highly recommend Southern Transmission off Monday Road.... Highly reliable and best of all honest people to deal with...

Avoid this dump. They do not take pride in nor stand by their work. I had my transmission rebuilt…read morein my Acura TL and it failed completely right outside of their 12 month warranty. Who wants that? A MUCH better choice is Mikes Transmission in Tillmans Corner. I have had three cars done there over the years with no problems years after the rebuild. This place may have lower prices but the service level is lower too.