They have a very nice staff. The whole building appeared to appreciate my business. I even talked…read moreto their corporate office; I keep getting confused about the oil changes for V-8s(they cost more). The corporate person got me going in the right direction in a very pleasant and professional manner. Their prices are competitive. I would recommend this business.

I'm driving from Texas to South Carolina and my tire was low on air. I pulled over for air in my…read moretire and they came out quickly to help me. Love them!

My dad always do my car maintenance but this time I wanted to do my oil change. I had no idea with…read moreeverything but they're nice enough to explain things to me. They asked and offered lots of maintenance stuff while doing the oil change. They removed the air filter and the cabin filter to show me the condition and maybe to convince me that I have to buy a new one from them. However, the guy that showed it to me was honest enough to say that I don't need to change my air filter since it's not that dirty yet. Since I don't know anything, I had to call my dad and my boyfriend to get their opinions. They are car guys so they know if I have to get something changed or not. The guy offered to change my cabin filter for $40 including installation fee. My boyfriend said it was too much for $40. He said I can get a filter for $15 online and we'll just install them since it's not a lot of hard work anyway. If you know how to do oil change, it's always cost-effective to do it yourself. The service is somehow pricey but if you don't have time, bringing you car here is worth the price. It's fast and hassle-free. Tips: 1. If you don't know anything about car maintenance, always ask someone first who has knowledge with it. These people are good salesmen. Next thing you know, you're saying yes to all their offers. It's a good thing if you have funds for it. Otherwise, the extras will be hurtful to pay for. 2. As you exit, there's a sign that says "honk if you like the service" and if you do, please honk. It's nice to let them know you appreciate their service! :)

BEWARE TAKE 5 OIL CHANGE By a person who should have known…read morebetter. On April 4, 2025, at exactly noon, I pulled into a Take 5 Oil Change on Government Street, filled with tempered optimism for what I assumed would be a basic engine and differential oil change--no full spa treatment. I didn't want them whispering encouraging things to my Subaru. Just the oil, please. In and out, like a drive-thru brothel for cars. By 4:00 p.m., the car began jerking and grinding as I was on my way to New Orleans. Other cars flew past me while the poor Subaru clunked toward Grand Bay. I had the car towed home. The next day, with the kind of blind optimism usually reserved for first dates and timeshare presentations, I brought the car back to Take 5, thinking they would magically fix it with their fancy lubes and oils. The technician got back under the car for a few minutes before emerging sheepishly at my side door. He nodded solemnly and admitted on camera that "he was pretty sure the differential oil was low." He then suggested I drive it around the block. You know, like how doctors recommend jogging on a fractured leg. I did what he asked. Unsurprisingly, the car sounded like it was trying to poop out a wrench. He said he'd file a damage claim. Reader, he did not. Instead, I spent the next week chasing down someone--anyone--who would acknowledge that something had gone terribly wrong with my car. Eventually, I was passed along to Fleet Response, a third-party claims handler whose customer service seemed to be modeled on the customer service in Guantanamo Bay. They instructed me to have the car towed to a mechanic of my choosing. I chose. The mechanic said they'd obviously used the wrong oil and confirmed that Take 5 was to blame for the damage. All of it. He submitted his diagnosis directly to Fleet Response. On April 25--three weeks to the day since this whole saga began--a Fleet Response adjuster called me to say they were denying the claim, just like that. The glove didn't fit. In addition to 5 minutes of existential remonstrations, where I explained in very specific detail that the adjuster was a soulless liar whose only objective was to ruin lives for profit, I told her: --The car was in perfect condition before I took it to Take 5. --It broke down four hours after Take 5 touched it. --A professional mechanic diagnosed the problem and blamed Take 5. --There was a video of a Take 5 employee admitting there wasn't enough oil. --It only had 60,000 miles on it. But no. Fleet Response didn't see a connection. For them, the damage was just one of life's little mysteries--like crop circles or how glitter gets into everything. So, I'm sharing this as a warning: if you ever feel the urge to pull into a Take 5 Oil Change, maybe... don't. Unless you enjoy calling customer service while your car oozes fluids in your driveway and you question your faith in small miracles and large corporations.

Always have a pleasant experience here! Whether it's sales or service. These people are the best!read more

After I was rear ended State Farm sent me to Mcconnell Collision Center and I am SO glad they did!…read moreRachel in the collision center makes you feel welcomed and taken care of immediately. They are on your side and want to help you and the prices are very fair. They kept me updated during the whole process of my car's repair. Neil and the other men in charge of my vehicle's repairs did an excellent job repairing the damage. It looks as good as new, if not even better. 10/10 recommend you having McConnell Collision Center repair your vehicle.

Nice guys. Fast service. Fair price. Better experience than I had at the Tillman Corner location…read more Still seems like a gimmick as everything is an upsale to some product you need. Just change my oil.

I had the worse experience ever with this place. I went to the one on Moffet Road and they put an…read moreoil filter on my vehicle that was too small. That was the last time I drove my car. It was destroyed. ​

Some of the best customer service I've had for getting an oil change. At this location there is no…read moreneed to get out of your vehicle for an oil change which is something I prefer since I have so much stuff in my truck. Dee was the nicest dude and helped us the majority of the time and Pat was running around helping out as well. They ended up giving us a sweet military discount which helped the pocketbook. They also offer offer full service auto care but you'll have to get out of your vehicle for that. Our whole oil change took less than 10 minutes just like they promised. I wish I was still in the area because I would be coming back here for all of my future auto needs.

The employees didn't even realize that my vehicle was a diesel. They started to put oil in it for a…read more6.0 but my truck is a 6.6L diesel. This was the team leader mind you! On top of all that, they left the bottom of my vehicle absolutely COATED in old oil. It stained my driveway! Absolutely unacceptable IMHO. DO BETTER GUYS!!!

Firestone Complete Auto care is my go to spot for anything related to a vehicle other than an oil…read morechange; I only say that cause they get busy and they aren't the fastest for little jobs. That being said they are awesome for those check engine problems. So far they have replaced a battery, starter, brakes, tires, and done an alignment. Do the alignment for life deal 180 bucks, and you never have to pay for alignment ever again. The waiting room has coffee and an exceptionally clean bathroom. It has ample seating with a television that generally is on the news or on a sports station. They also respect your time, if they say the repair should take an hour it takes that or less, they also have never attempted to sell me anything that I did not come in and ask to have done. The staff is knowledgeable and very good at what they do, while being respectful of budget and time. They are my go to for car maintenance and repair and will continue to be.

While in town touring, our friends had a car issue, and this Firestone shop provided super…read moreexcellent care! They were able to take care of their car the same day, which allowed them to return home safely as planned. Thank you to the Firestone service persons!

The customer service of Chris and Johnathan (Johnny) was impeccable. They had to order the part to…read morereplace my EVAP system. I was ordered in like 48 hours and Chris called and got me in the very next morning. I will definitely return!!

Chris Wilson is a very honest man who will guide you through your service and will make sure your…read morevehicle is taken care of. My experience has been better ever since i've worked with him. Thanks again!

They are the best Mercedes-Benz dealership on The entire Gulf Coast. They have an excellent sales…read moreand service department that are always very friendly and helpful.

What a nightmare. They have had our money for almost a month and have not delivered our car as…read morepromised however our car was picked up last week. We literally have 1 car and no end in site.

The staff is great here and I drive out of my way to go to this location as a result.read more

I have now followed Tracy (assistant manager) to three locations and this one is so great! Lorenzo…read moreis usually the one to handle the actual oil change and he is so friendly and helpful. They really make me feel like a valued customer.

Fast and helpful, would recommend. Like any oil change spot they'll offer add-ons but the price for…read morejust the oil change along with the military discount was the best I've gotten in years especially with my F150. With it being so hot they already had cold water ready for us since we'd have to wait in the car with the engine off but it didn't take long at all.

Really appreciate you guys giving good service here. The fleet management company that owns my car…read moreis dragging their feet on approving the oil change. The associates at this location to care of the problem for me.