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Grease Monkey

5.0 (2 reviews)
Closed • 8:00 am - 6:00 pm

Services - Grease Monkey

Auto maintenance

Auto fluids and filters maintenance

Oil changes

4 More Services

Auto repairs

Auto transmission repair

Routine automotive maintenance

Transmission leak inspection

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1 year ago

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Stacy T.

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3 years ago

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Take 5 Oil Change

Take 5 Oil Change

(29 reviews)

BEWARE TAKE 5 OIL CHANGE By a person who should have known…read morebetter. On April 4, 2025, at exactly noon, I pulled into a Take 5 Oil Change on Government Street, filled with tempered optimism for what I assumed would be a basic engine and differential oil change--no full spa treatment. I didn't want them whispering encouraging things to my Subaru. Just the oil, please. In and out, like a drive-thru brothel for cars. By 4:00 p.m., the car began jerking and grinding as I was on my way to New Orleans. Other cars flew past me while the poor Subaru clunked toward Grand Bay. I had the car towed home. The next day, with the kind of blind optimism usually reserved for first dates and timeshare presentations, I brought the car back to Take 5, thinking they would magically fix it with their fancy lubes and oils. The technician got back under the car for a few minutes before emerging sheepishly at my side door. He nodded solemnly and admitted on camera that "he was pretty sure the differential oil was low." He then suggested I drive it around the block. You know, like how doctors recommend jogging on a fractured leg. I did what he asked. Unsurprisingly, the car sounded like it was trying to poop out a wrench. He said he'd file a damage claim. Reader, he did not. Instead, I spent the next week chasing down someone--anyone--who would acknowledge that something had gone terribly wrong with my car. Eventually, I was passed along to Fleet Response, a third-party claims handler whose customer service seemed to be modeled on the customer service in Guantanamo Bay. They instructed me to have the car towed to a mechanic of my choosing. I chose. The mechanic said they'd obviously used the wrong oil and confirmed that Take 5 was to blame for the damage. All of it. He submitted his diagnosis directly to Fleet Response. On April 25--three weeks to the day since this whole saga began--a Fleet Response adjuster called me to say they were denying the claim, just like that. The glove didn't fit. In addition to 5 minutes of existential remonstrations, where I explained in very specific detail that the adjuster was a soulless liar whose only objective was to ruin lives for profit, I told her: --The car was in perfect condition before I took it to Take 5. --It broke down four hours after Take 5 touched it. --A professional mechanic diagnosed the problem and blamed Take 5. --There was a video of a Take 5 employee admitting there wasn't enough oil. --It only had 60,000 miles on it. But no. Fleet Response didn't see a connection. For them, the damage was just one of life's little mysteries--like crop circles or how glitter gets into everything. So, I'm sharing this as a warning: if you ever feel the urge to pull into a Take 5 Oil Change, maybe... don't. Unless you enjoy calling customer service while your car oozes fluids in your driveway and you question your faith in small miracles and large corporations.

WAS DENIED DUE TO SKID PLATE…read more I was told that "you should be charged more since you have a skid plate and might be denied service". I ended up awaiting for 2 hours for an oil change and was told my "fluids were topped off" to then later run out of windshield wiper fluid. I recommend checking your wiper fluid before going in.

McConnell Automotive

McConnell Automotive

(12 reviews)

After I was rear ended State Farm sent me to Mcconnell Collision Center and I am SO glad they did!…read moreRachel in the collision center makes you feel welcomed and taken care of immediately. They are on your side and want to help you and the prices are very fair. They kept me updated during the whole process of my car's repair. Neil and the other men in charge of my vehicle's repairs did an excellent job repairing the damage. It looks as good as new, if not even better. 10/10 recommend you having McConnell Collision Center repair your vehicle.

Zero Stars. I do not understand why I can never get anyone to answer the phone. Now they have a new…read morephone system that sends random texts asking what they can do for you and when you respond they still do not get back with you timely. Not 100% sure how they are in business. I have been dealing with them for 10 years and their service is awful. My 2023 AT4 has a transmission issue that is under warrantee and they blamed me for bringing the vehicle without an appointment like I purposely damaged the truck and it's an inconvenience to them to deal with my vehicle. On the other hand a different dealer 6 hours away is going to tow my truck that far to service it and has offered me a truck to drive. I will drive hours if I must in the future for oil changes just to never have to go there again. Awful, awful, awful. Never again. I am considering not buying GM products anymore over this.

Grease Monkey - oilchange - Updated May 2026

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