A lot would get done if the employees didn't just sit around on their phones and smoke their…read morevapes... I only came in for a tire rotation and oil change... I didn't expect it to take almost 2 hours. I called prior to showing up to see if I needed an appointment and he said "come on in, I don't have a lot going on today". I expected it to be a smooth and easy process. Be honest with your customers instead of making them wait unexpectedly. I could've easily had my husband pick me up instead of waiting so long. I will not come back or recommend this location to anyone for services. I ended up not even getting an oil change. They called me back and said that my drain plug was stripped? After a hour and a half wait. Do not go to this location. Save yourself some time and go somewhere professional. He told me "I could've just did the oil change and not have told you." Don't trust these people with your vehicles. My hood was still open, my fuse panel was taken apart, and a tool was left in my car. This place is a joke. Keep smoking your vapes and playing on your phones. Shit customer service.

This place is bs. Took my car there to get my tires changed and had to wait 3 damn hours. Went home…read moreand everything seemed fine until the next morning my driver side tire was completely flat. My car started shaking rapidly when idling and it's never done that before. Do not waste your time here, folks.

Small shop I've been using about 25 yrs, only place I've bought tires in that time…read more Good people, good service

They were supposed to pick us up and tow a car with a flat tire. We waited for 3 hours. They…read morenever showed up. After 2 hours, they quit answering their phone. Horrible customer service!! If I could give zero stars I would.

Scam! Mechanic is very rude. Cursing and hung the phone up after I asked a simple question. He…read morecharged for parts that were not replaced and services that were not rendered.

Service great 10/10 would come here again highly recommend . And the man help me with other servicesread more

Had a problem during flat tire fix that caused minor damage to car. Duhe paid for the damage with…read moreno questions or delay. Great customer service.

Knowledgeable & friendly service. Competitive pricing &…read morerotate & balance service after the sale!

I just had my 2025 Ford Maverick truck serviced at this location. I get both of my cars serviced…read moreat this location. Derrick is a very experienced mechanic, manager and trainer. Mariah, brings a smile and laughter with her customer service skills . All the men in the shop are good mechanics, such as Autais, Allen and Donovan. The shop and office is always clean. Mariah and Allen did a get job on changing the oil and servicing the truck. They made sure everything was checked because they knew we were about to leave on a long, roundtrip. We have recommended this location because of the strength of this team. We will continue to recommend and visit this location as long as Derrick is there, with his team.

Helped determine a bad tire for me. Showed me the flat spot! No high pressure sales, just…read morebalanced it as well as they could and moved it to the back which stopped my steering wheel from shaking. Love the integrity of these folks!

On a cross-country road trip my friend and I got a flat tire thankfully just down the road from…read morethis Pep Boys. It was 20 minutes until closing time and Vincent made sure to help us get on our way as fast as possible. The guys here are great and took time to make sure we could continue our journey and we are so thankful for their amazing customer service and quality work! Thank you!

Had a flat on our travel trailer,late Friday afternoon. These guys came through…read more 5 plus stars

Every time I go here its the same POS. They make you wait long hours even if you make an…read moreappointment and if you stay there you wait long hours. They don't care about satisfying the customer. A job that can possibly take an hour or less will take a whole day. I don't recommend this place and management is a joke. I've spent lots of money coming here throughout the years and should be treated better. There's no one to talk to to report this low quality of work and non personal skills.

Absolutely awful experience! Dropped my vehicle off at 8:37am for them to check (possible fix) my…read moretire. At the time, I was told there were 5 vehicles in front of mine, they would call when they looked at it (Anthony, Service Manager). I called at 1:00pm to be told that they are working on one at the moment and there was 1 car ahead of mine (Cari). At 4:30pm, I decided just to go and get my truck, still at this point no communication from the store. When I arrived my truck was in the bay and I was told that it would be another 15 minutes. I NEVER expected for my vehicle to be there all day! If I would have known I wouldn't have left it (I could have just waited for them to check it). Very frustrating experience, Anthony and Cari both need to learn how to communicate with their customers. Terrible experience! Will never go back!