I've met the man myself, and can honestly say that he would be my go-to guy whenever needed. I blew my motor and the car mechanic shop my car was at, the guys there said "The motor is bad, you need another one." Me not being a car guy, didn't want to believe it after hearing it like that, thinking they just wanted the money. When Jim showed up, he one-on-one talked and showed me with examples how and why my motor needs replacing. No tow truck driver has every even thought of helping me before, only to pickup and dropoff. He deserves 6 stars from how he performed and relates. read more