I just had my 2025 Ford Maverick truck serviced at this location. I get both of my cars serviced…read moreat this location. Derrick is a very experienced mechanic, manager and trainer. Mariah, brings a smile and laughter with her customer service skills . All the men in the shop are good mechanics, such as Autais, Allen and Donovan. The shop and office is always clean. Mariah and Allen did a get job on changing the oil and servicing the truck. They made sure everything was checked because they knew we were about to leave on a long, roundtrip. We have recommended this location because of the strength of this team. We will continue to recommend and visit this location as long as Derrick is there, with his team.

Helped determine a bad tire for me. Showed me the flat spot! No high pressure sales, just…read morebalanced it as well as they could and moved it to the back which stopped my steering wheel from shaking. Love the integrity of these folks!

BEWARE TAKE 5 OIL CHANGE By a person who should have known…read morebetter. On April 4, 2025, at exactly noon, I pulled into a Take 5 Oil Change on Government Street, filled with tempered optimism for what I assumed would be a basic engine and differential oil change--no full spa treatment. I didn't want them whispering encouraging things to my Subaru. Just the oil, please. In and out, like a drive-thru brothel for cars. By 4:00 p.m., the car began jerking and grinding as I was on my way to New Orleans. Other cars flew past me while the poor Subaru clunked toward Grand Bay. I had the car towed home. The next day, with the kind of blind optimism usually reserved for first dates and timeshare presentations, I brought the car back to Take 5, thinking they would magically fix it with their fancy lubes and oils. The technician got back under the car for a few minutes before emerging sheepishly at my side door. He nodded solemnly and admitted on camera that "he was pretty sure the differential oil was low." He then suggested I drive it around the block. You know, like how doctors recommend jogging on a fractured leg. I did what he asked. Unsurprisingly, the car sounded like it was trying to poop out a wrench. He said he'd file a damage claim. Reader, he did not. Instead, I spent the next week chasing down someone--anyone--who would acknowledge that something had gone terribly wrong with my car. Eventually, I was passed along to Fleet Response, a third-party claims handler whose customer service seemed to be modeled on the customer service in Guantanamo Bay. They instructed me to have the car towed to a mechanic of my choosing. I chose. The mechanic said they'd obviously used the wrong oil and confirmed that Take 5 was to blame for the damage. All of it. He submitted his diagnosis directly to Fleet Response. On April 25--three weeks to the day since this whole saga began--a Fleet Response adjuster called me to say they were denying the claim, just like that. The glove didn't fit. In addition to 5 minutes of existential remonstrations, where I explained in very specific detail that the adjuster was a soulless liar whose only objective was to ruin lives for profit, I told her: --The car was in perfect condition before I took it to Take 5. --It broke down four hours after Take 5 touched it. --A professional mechanic diagnosed the problem and blamed Take 5. --There was a video of a Take 5 employee admitting there wasn't enough oil. --It only had 60,000 miles on it. But no. Fleet Response didn't see a connection. For them, the damage was just one of life's little mysteries--like crop circles or how glitter gets into everything. So, I'm sharing this as a warning: if you ever feel the urge to pull into a Take 5 Oil Change, maybe... don't. Unless you enjoy calling customer service while your car oozes fluids in your driveway and you question your faith in small miracles and large corporations.

WAS DENIED DUE TO SKID PLATE…read more I was told that "you should be charged more since you have a skid plate and might be denied service". I ended up awaiting for 2 hours for an oil change and was told my "fluids were topped off" to then later run out of windshield wiper fluid. I recommend checking your wiper fluid before going in.

The employees didn't even realize that my vehicle was a diesel. They started to put oil in it for a…read more6.0 but my truck is a 6.6L diesel. This was the team leader mind you! On top of all that, they left the bottom of my vehicle absolutely COATED in old oil. It stained my driveway! Absolutely unacceptable IMHO. DO BETTER GUYS!!!

Please do not think an $89 oil change means an $89 oil change.... what it really means is that:…read more1) You get 5 qts of oil but if your car needs 7 they put that in (no notification) and that oil is about $20 a quart. 2) An oil filter which is not mentioned and happens to be $36 is added but not mentioned - (no notification) 3) You are supposed to get a "22 point inspection" (which is supposed to include tire pressure check - I asked to be sure that was included, I was told yes. I was about to drive out and I asked again.... they had not check that! ("Lumpa Ompa that was one of my service people (the one I originally verified this with) - "OOPS, I forgot!" How do you check the box if you never performed the action? 4) Receipt said "customer ok'd" the windshield wipers - they never looked at them and never asked me about them, let alone did I OK. (no explanation for this one) 5) Oil filter was included..... unless it was not.... mine was on the "Not List" so that was an extra $22 (no notification) Thankfully, I had the money because I was absolutely not expecting an invoice nearly double of my expectation.

Worst customer service ever. They don't listen to what u want them to do they do whatever is going…read moreto bring them more money and start their services at the much higher price without your permission so you have no choice but to pay their ridiculous prices. Will never go back and definitely won't recommend. Went in for an oil change with their coupon, should've cost me around $30, instead ended up a $100. Extremely unhappy with their service.

From the owner: Take 5 is your go-to for fast and simple oil changes in Mobile, AL - we get you back on the road…read morefast so you can spend more time on things you want to do. Our friendly technicians are here for you every step of the way, from helping you select the right oil, to performing windshield wiper replacements, air filter changes, coolant exchanges, and more - all while you stay in your car. Plus, we've got you covered with FREE tire pressure checks and fluid top-offs. Visit us today for a 10-minute stay in your car oil change. Remember, at Take 5, we're faster than you think.

They have a very nice staff. The whole building appeared to appreciate my business. I even talked…read moreto their corporate office; I keep getting confused about the oil changes for V-8s(they cost more). The corporate person got me going in the right direction in a very pleasant and professional manner. Their prices are competitive. I would recommend this business.

I'm driving from Texas to South Carolina and my tire was low on air. I pulled over for air in my…read moretire and they came out quickly to help me. Love them!

Love this place. I always try to get my oil changes here. They also include tire rotation and will…read morecheck my car when I swing by.

They do a great job here. No silly business they just get the job done. Love it! Highly recommendread more

I had the worse experience ever with this place. I went to the one on Moffet Road and they put an…read moreoil filter on my vehicle that was too small. That was the last time I drove my car. It was destroyed. ​

I am a regular customer for a few years they have great friendly service and the best manager of…read moreall is finally back Thanks Mr. Darren for your kindness and efficiency. All your guys are very kind. Keep up the good work.

The customer service of Chris and Johnathan (Johnny) was impeccable. They had to order the part to…read morereplace my EVAP system. I was ordered in like 48 hours and Chris called and got me in the very next morning. I will definitely return!!

Chris Wilson is a very honest man who will guide you through your service and will make sure your…read morevehicle is taken care of. My experience has been better ever since i've worked with him. Thanks again!

Took my truck to Fausaks on Government blvd for brake work. It was a busy Saturday but Jeremy…read moreHudson got me on the schedule and got it done. The service and attention to detail was above and beyond what I have experienced at other shops. Honesty and integrity are what I experienced. Jeremy and his crew earned my business today and I will not hesitate to bring my vehicles back. Thanks guys!

Bought a full set of tire and the 2/4 valve stems were broken leaving me stranded in the interstate…read morewithin 24 hours of the service. Fausak would not take responsibility for the faulty service and pay to replace the valve stems. Would not recommend or return.

installed tie rod and CV axle driver side. The next day when I drove the vehicle, the steering…read morewheel had a mind of its own, I could barely control it. I then took it to precision tune where I was in form that there were lines hanging some things were disconnected and all was leaking. I had to pay for all this to be adjusted and was a pretty penny I had to pay. They're in a small vehicle and don't have the right equipment to handle such a job and to put things back as they were. They came that morning about 9:30 and didn't leave until that afternoon about 8:30. Worked in the dark for about 3 hours. This company is good for simple jobs but not important things like adequately performing difficult services.

They sound good but they are in a different state this is a problem with the app. I still might…read moredrive to them anyway he offered me a good deal