My husband took our vehicle to Mavis to replace the rear brakes because a different brake shop had told him last week they needed to be replaced. He was in a hurry and instead of returning to that shop, decided to stop at Mavis because it was on his way to his next stop. Maria at Mavis took a look at the brakes and explained to him that the brakes were just fine. She could have easily replaced the brakes and not said a thing. Her honesty is greatly appreciated and we will only take our vehicles to Mavis from now on. Highly recommend Mavis!!! read more

The girl up front is a liar therefore I will never go back. Spent too much money for this lazy poor excuse of an operation. She said they were too busy AND computer were down while they were obviously working on only two cars. She didn't want my business bc it wasn't a big enough job. Wasted my time after being a loyal customer with a fleet read more

Had front end work and new tires put on by them ,BIG MISTAKE on my part, in December 2025. Went in this morning because the new front left tire was completely flat 2 days in a row. The incompetence of everyone there is beyond ALL comprehension. They don't know LEFT from RIGHT or driver's side and passengers side. Even the "manager" woman promised to fix the correct tire for free no matter what. When back again just to find out they checked the wrong tire AGAIN. Ended up taking it to a different shop and they fixed the leak. VERY HIGHLY recommend finding a different shop. Better service and quality than here. Ended up being a simple valve core. Also called after we got it fixed and the manager didn't care so we told her we would write a review and she said she didn't care. Quality service is not to be found there. read more

Every time I go this this place there is a problem! I bought a full set of tires there and I had to take it back 3 times for issues. Then they left off/lost 4 of my lug nuts. I took it back AGAIN and what they put on was a different size. I just called about a tire and was quoted a price so I drove up there only to be told it was going to be over $50 more that what I was told. No one there seems to know what they are doing or care. Never will I go there again and will tell everyone that I know about it. read more

Dishonest and overpriced service. Avoid Mavis on Schillinger Road. I went to Mavis for a simple tire repair after my husband got a nail in his tire. An associate immediately and wrongly told me we needed a new set of tires, even though they were recently purchased. Then, they claimed the vehicle needed a new battery, contradicting the car's diagnostic and the dealership's later assessment. I was charged $330 for this unnecessary battery replacement. They also quoted an outrageous $135 for a standard 5-quart oil change, which my dealership later did for just $90. This was a clear attempt to upsell and mislead a customer. I wasted time and hundreds of dollars. Go elsewhere for honest service. read more

Return the car to me a mess after spending more than $1000 at the shop. Black foot prints on the floor, greasy hand prints on the outside of the car around the door handle and greasy smear on the interior drivers door panel. read more

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Super service. In and out after short period after making appointment on line. Manager took the time to listen and make tire purchase recommendations. read more

Mr. Chris was polite, respectful, and offered his advice for what was the best option for me. I was in and out with a tire replacement in minutes. (Granted of course that will always depend on how busy they may be at any given time). But I'd recommend in a heartbeat. read more

Went and got new tires, the price wasn't horrible but they forgot to tighten a few lugnuts on my tires. And then try to upcharge me for tires and other things. read more

Clearly a place where employees are just trying to sell u on things. If you dont know what's wrong with your vehicle then dont expect them to know. They want to sell you on something that wont fix it so you have to come back and spend more money. Wish I would have looked at reviews before I trusted a name you see all over the place. I've spent over $1200 and I still have the same problem I came In with and they says is something different every time. Third time was the last time, I'm taking it to a actually PROFESSIONAL now read more

Mavis has friendly and knowledgeable service. The service manager Nancy is nice. The service was longer than I anticipated. I guess because others were ahead of me. read more

These clowns used normal auto oil in my diesel truck. Caused issues that they claimed were not their fault. Stay clear of these idiots.

I came to Mavis Tires because while getting my oil changed at a different business, they ended up breaking my air valve while checking the tire pressure so I essentially got a flat tire. I told them the whole story about what happened and how they didn't even finish my oil change (a whole different fiasco) and they fixed the air valve for free. Mavis Tires definitely made a bad day a little better. read more

Both managers here gave me the best price anywhere for my Tiger paw tires and tire sensor TPMS, I was happy...

Ordered the tires two weeks out, made the appointment for 9AM today to get them installed. Was told that it would be about an hour before they could start on it. It's almost 1PM now and I'm still waiting. It's still sitting in the parking lot, untouched. No one is inside, they're at lunch. Guys are probably overworked, underpaid and generally don't give a shit. I don't blame the workers, I blame Golden Gate Capital, the investment company that bought them in 2018. Trust me, they don't give a shit either! read more

Came in for a tire patch and they took my tire while I went to class. I have been here before and both times they have been so accommodating to my schedule and bank account as a student. read more

DO NOT BRING YOUR VEHICLE HERE!!!I got all new tires and wheel alignment. noticed when I got home the stick on balance weights was put on my dirty wheels. they was hanging (almost falling off) because they didn't take 1 minute to wipe the wheel surface clean. i took it back up there to fix it. they did not remove the old weights just added new ones in different locations. which tells me the wheels were never properly balanced in the first place. also the old weights they installed the first time are still loose and going to fall off in the future. after the second time I left. I called Brandyn I told him what was going on he was very RUDE AND DISRESPECTFUL AND HUNGUP ON ME. I will not be back at this location. GOING TO A DIFFERENT SHOP SOON TO HAVE THEM BALANCED CORRECTLY. read more

Mavis Tires & Brakes - Tires Near Me - Mobile, Alabama

I took my car into Mavis Tires on Schillingers in Mobile AL. for a tire rotation and maybe a tune-up. They said they could do the tune-up. I went to pick up my car that afternoon and they said it had caught fire on the catalytic converter and recommended that i have it towed to a muffler shop. I paid 880.00 for the tune-up and had it towed. I had two new catalytic converters put on and started it up and it sounded like crap, it was missing and backfiring. I took it back to them and they stated it was nothing they could do. I took it to a real shop and they re-did the tune up. Mavis had put in only two coils when it has six. The sparkplugs they used were the cheapest brand and they were not gapped properly. I feel like I was taken advantage of, not to mention the bad mechanic work Rob Wilbanks, Mobile AL read more

DO NOT TAKE YOUR CAR HERE! Went in for what should have been a simple A/C Repair on a Volkswagen Jetta and left with my car looking like someone intentionally ripped pieces apart. I had to take it to the VW dealership so that they could do the repair correctly and even rewire some things that the Mavis mechanic did incorrectly. Oh, and I dropped my car off in May and didn't get it back until July. They (Mavis) took the car to three different places to try and "fix" it. The pictures attached show just some of the damage. They tried to repair dash that they damaged and covered up the passenger airbag sensor because they ordered the wrong part. The manager then lied and said I knew they used the wrong part. ( Compare pics. Note one has a sensor light. After covering, one doesn't.) The on-site manager was very unfriendly and rude. (I will note that this happened in 2020. I still cringe when I drive by this place.) read more

Mavis Tires & Brakes - Shows the original sensor for passenger airbag. The top of pic shows damage done when they took car apart to repair A/C. - Tires Near Me - Mobile, Alabama

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I took my wife's van in on Black Friday to replace all 4 tires. When I inquired about replacing the valve stems, I was told that I would also have to replace the TPMS sensors, that they were part of a kit. I said fine, go ahead. The following day on a road trip, the tire pressure light on the dash started blinking, which indicates a faulty sensor. Brought it in today and was told that they had not changed the sensors, just checked them, but they had changed the valve stems (which I was told couldn't be done on Friday). Then I was told that only one was bad, so I guess they didn't actually check the sensors like they had said. Ended up getting the one sensor replaced. However when we got the van home, my wife noted that someone had obviously rifled through her console, as items that she hadn't touched in months were on the floor and the compartments were not closed, as they had been when we dropped it off. It didn't look like anything was stolen, but there was nothing worth stealing. It just pisses me off. I trust that you will have a talk with your technicians. read more

I'll start off by saying I've spent thousands of dollars getting my car service at Mavis Tires. Due to the fact I like to stick with one company to keep up with my maintenance. Sunday I decided to get my oil change on my 2016 Chevy Malibu. Keep in mind I've been to this location several times due to it being closer to my current location. Walk in to an unfreely greeting, yet another customer walks in shortly after and received a very warm greeting. This guy is checking my vehicle history and seems to find something funny. Didn't pay it too much attention but here's the shocker...I asked how much would it cost. Guy stated $105. for my oil change...he stated its due to inflation...WOW!!! no way!!! Called the Mavis on Cottage hill-gave the details of my car- their total cost was $75. I've been to three different Mavis tires in Mobile. Sunday 9/4 was my worst experience. They have officially lost my business. Sticking with Walmart. Got a set of RainX windshield wipers and oil change for under $70. read more

I went here after blowing a tire on a pot hole Easy, quick service. They didn't try to push any extras except wind shield wipers & I was WAY past needed some so I wasn't upset. I got them because lord, knows it would have been every bit of 2020 before I got them on my own time. As much as it rains, I better get new ones before then.... The staff was super friendly at this location too! read more

Mavis Tires & Brakes - Tires Near Me - Mobile, Alabama

Went today for an oil change and rotation. Went back and they tried to charge me for both. The tires weren't ever rotated (I marked them). When I told them that they weren't rotated they were like "Oh I'll do them right now." Absolutely not. To claim that you have done a service and to not do it could put lives on jeopardy. Do better. My oil probably wasn't even changed at this point. read more

Hard to find a worth 5 stars. This place is about as good as it gets. All in all they do a good job. Doesn't seem to be crazy over priced and usually can get to your vehicle pretty quickly. read more

My wife has a 2017 Honda Civic. She's been servicing at this location since she bought the vehicle. Never had any issues. Skid pan has never dragged or rubbed or sagged. The last time we went to change the oil, July 2023, they did not reattach the skid pan correctly. I did not check it myself when we picked it up, and it fell down dragging on the interstate while we were driving out of town. I zip tied it up to get back to Mobile. I went back to the location and told the associate about the situation, and he claimed zero responsibility. He said that that happens all the time and they're not responsible for the skid pan. He told me that if I went and bought the clips and the screws that then he would put it back the way it was supposed to be. Well hell what did I pay you for then? It was the way it was supposed to be when I brought it to you. I'll do it myself. We will no longer be doing service here or at any Mavis. It's a shame that a few plastic screws and clips could not be put back on the right way. If they can't put the skid pan back on correctly, I wonder if they've even been changing the oil correctly this whole time. read more

Mavis Tires & Brakes - Tires Near Me - Mobile, Alabama

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Brought my f150 in for a simple brake job. $1500 later, I had no brakes because the mechanic didn't understand that you can't put brake calipers on upside down. Spent another $500 elsewhere to fix their screwups after they tried selling me an unneeded brake booster. The mechanic is a clown, and management would'nt even respond or offer a resolution. DO NOT let this happen to you. They are incompetent, do not stand behind their work; and have the customer service abilities of a dead mouse. My next move is a lawsuit. Are you sure you want to go to Mavis? I would only send my enemies there. Save yourselves read more

Dropped vehicle off around 3:20pm today. Was told it would take around two hours for oil change and rotation and balance. So I left, fortunately had someone available to pick me up. I went back to the store around 6pm thinking they would be about through with it. I was very shocked to see they had not even pulled the vehicle in to start on it. Almost 3 hours and not even touched. Very poorly run business. The excuse that was given was that they had people out sick. Should not have wasted my time if they were not capable of doing the work. This place has went downhill since it changed names. I was offered half off my oil change if I come back. I don' think so. That's not enough compensation for me to go through that much torture dealing with these guys. People, take your vehicle somewhere else. Mavis, time for management change. read more

Purchased many tires when this was Trax and well treated and satisfied. Went here a few months ago to get routine balancing and they damaged lug nuts due to improper wrench and over tightening. Unable to remove lugs so I went back for assistance and they loosened and I tightened with my lug wrench. I had to order all new lugs at my expense. All ok now! I am very disappointed because they are very convenient location and employees are courteous. I have found over tightening of lug nuts to be a common problem at tire shops over the years. I never had this problem at Trax. Trax told me that they used a Torque Stick ? to control tightness of lug nuts. I never had an issue with being unable to change a tire with my lug wrench when dealing with Trax! read more

Was told to make an appt to have a tire plugged. On time for my appt. I am still sitting here 2 hours later and my car is still sitting in the parking lot waiting to go back. read more

My husband took his F150 truck there to get tires balanced April 20, 2023. It was before 9am. He purchased the tires from them and needed them balanced. The reception said it was done at 4:15 pm and lied. She also said it was shaking. The service Tech said absolutely nothing was done. They are liars and cheaters.They lost a business client with 5 vehicles. read more

Great service! Took care of everything i needed in a jiffy!!! Everyone was so thoughtful and caring. Helped me with everything i needed even when i was in a rush read more

Made an appt. Got there 30 minutes early and was there for 3 hours waiting on my vehicle to be completed. Upon them charging me 180$ for services in which 99$ was an alignment that from my understanding was a 4 wheel alignment they never told me it was some laser computer align BS that last for only 3 months... or 36k. Ridiculous! On top of it all, whoever drove my car curbed my 1000$ rims and they are saying it can be fixed??? Excuse me? Why should I have to deal with a repaired rim after spending 3/1-2 hours and 180$ for services that wasn't even what I asked for in the first place? You have to be kidding me! Waste of time and money. Definitely do NOT recommend this company ! read more

Don't go here! Used to be a good place for repairs. Not anymore. You can't trust the service writers to do what they say so you'll end up spending the whole day there. read more

I'd give them a 1, but they did call me to let me know they ordered my tires but forgot about the holiday so it would be Tuesday instead of Saturday to get them in. I called on Tuesday and asked if the tires had arrived. They said yes, so I took off work early. Upon arrival, I was told they only had two and not a full set, so I left annoyed. The next day they called and said the tires had arrived. Great! I brought my car in, left and left it. When I came to pick it up, I paid and started looking over the receipt to find the mileage warranty. I didn't find it, so I went back inside and asked them to show me. The guy told me it was on the back of the page. I looked and there was a whole bunch of text, but I still didn't see the 50k mileage warranty I was told these tires came with. I asked him to show me where in the text it was. He said he didn't know, so he took the receipt and looked over it. He saw I declined the road hazard warranty he offered to me that morning and even began man-splaining to me what road hazard is. I claimed I denied the mileage warranty. I said no I denied the road hazard which is something else. He proceeded arguing with me. He claimed he was the manager, but also couldn't tell me doesn't know if Michelin tires come with a warranty the ones I bought didn't. He continued lying about what the road hazard warranty covers (saying it covers what the mileage warranty does) and finally he got pissed that I was calling him out on it. So, he asked me to leave. I recorded most of our conversation so I can prove this is what happened. This won't allow me to upload videos, but I would if I could. read more

I've had nothing but great service from these guys! I had my oil changed and they checked my tires and windshield wipers and said all looked good! read more

I'm bummed since these guys bought out Trax. I'll still go here, as they honor the warranty on the tires I purchased from Trax, but the service just isn't the same. The guys aren't as friendly. read more

Zero stars. Terrible experience, two times. First time, Online I selected my tires and scheduled and appointment. I dropped my vehicle off at 6 AM (I just got off after working Night shift) and after leaving with them until 1PM, they didn't have the tires I ordered, they sent the wrong brand and style tire I ordered...Really??!! Second time, after discussing my issue with the Regional Manager, I once again selected my tires and scheduled my appointment. I dropped of my vehicle at 8AM for a 09:30 appointment and told them I'll pick it up at 2PM. Mind you they advertise a "3 Hour service time" so I'm giving them more than enough time. I show up at 2PM and my vehicle hasn't moved, when I questioned the same guy I left it with, "well other people had come in" So what does having an appointment do for me??? There has been a management change and the new guy has been there for 2 days. I told him and the Regional Mgr that something is very wrong and broken with this location. Trax Tires was great, Mavis will not be seeing any of our vehicles there again. Oh, they did give me a $20 / tire price reduction for the 14+ hours they had my vehicle, which when they took it back, it only took 45 minutes for a 4 tire change.... read more

I waited over an hour to get one tire plugged. Definitely will not be coming back for any type of service if it takes THIS long to PLUG A TIRE. read more

Crap service! My car had oil hand prints all over inside and out. Took them three hours for one tire. Go to anywhere else.

Quick, reliable service. For us, they've always done a good job and had our vehicles ready in a reasonable amount of time. Used them for brake replacement as well as normal tire stuff, no complaints at all. Fair priced and friendly, helpful folks. We'll be back. read more