We had such a great experience picking out our daughter's first fish. Eddie was so helpful to help…read moreus understand what fish were best for our 2.5 gallon tank we were given and that we should not put two betas together. He helped us pick out the correct food, some rocks and other fish tank accessories, and then helped us get a water conditioner. I think I would have just left with a fish and had to go back 5 times if it weren't for his awesome service! He answered all of our questions and was so kind. There is so much space and they have items for every kind of animal! My daughter liked looking at the birds and reptiles. We will be back for our restock! The only reason I'm putting 4/5 stars is because we did use the restroom while we were there and there were no paper products in the stalls. Good thing I'm a mom and have wipes always. The restrooms are locked and you need a code from a staff.

Friendly staff, always a clean store, Nice selection of things. Clean store, nice items for a…read morefair price.

This is a review with the Petco store on Friant Road in Fresno, CA…read more Tuesday, 06/30/2026, close to 8:45am, i placed an online order for pickup at the Petco Friant store. After running errands all morning, I stopped by the store around noon assuming my order would be ready. The cashier was unable to locate my order. She asked whether I had checked my email. I explained I had been away from home all morning. She then asked whether I was sure I selected the Friant Road store. I assured her that I had. Frustrated, I returned home and checked my email. I found Petco had sent me an email notification about 10:30am, stating that my order was ready for pickup. I called the store and spoke with the manager. After repeating the order number three times, he finally located where it was placed. Apparently it was under my husband's name. When I questioned him why under my husband's name and not under mine, the ACCOUNT HOLDER, he specified orders ALWAYS goes under the name of the person that pays. That explanation made no sense. I have had my Petco account for many years and have always been under my maiden name. My husband has always without fail, picked up all our previous orders. Instead of trying to understand why they could not locate my order the first time, the manager blamed me for the confusion. He became combative; which only made an already frustrating experience worse. I asked the manager when did Petco change their policy from using the account holder's name to using the payer's name? He insisted it has always been that way, REALLY!!!! Has anyone ever had this experience? Anywhere? Prior to returning to Petco for the second time that day, I asked my husband whether he has had any issues with picking up our orders. He stated no, and they always found it with my phone number. No one asked for my phone number to check for my order. When we arrived later that afternoon about 4:00pm, there were at least 5 people in line to pay. I asked him to stand in line while I rushed to get the balls for our pets. When I returned a couple of minutes later, there was still no cashier. I asked someone in line where's the cashier. No one knew. I went looking for somone to help. Found a man talking to whom I thought was customer. No acknowledgement of my presence. Waited. To my surprise he was speaking with an employee and NOT a customer. I told him there were at least six people waiting in line and no cashier. He then pointed to an employee walking, but towards the adoption center, not to the cashier station. The employee he was speaking with told him she already clocked out, and couldn't help. As he walked by and saw the line, he gave me one of those looks...If looks could kill I would be dead". What I did next was give him a big cheshire grin. I went to stand in line with my husband. Have you ever looked at the photos of employees? His photo was there as the Manager. When it was our turn at the register, his attitude changed. He told my husband, not me, the next time put my name, the ACCOUNT HOLDER, would be picking up the order, and not his name, the payee. The order mix-up itself was not the reason for this review. Mistakes happen, and they usually can be resolved with good customer service. What disappointed me was the manager's attitude Instead of listening and helping to resolve the issues, he blamed me and treated me discourteously. He behavior turned what could have been a simple misunderstanding into a very unpleasant experience. We are not returning to that store. Linda M.

I had an appointment scheduled for 7:45 AM, but when I arrived, the doors were still locked. An…read moreemployee happened to walk in around 7:42 and opened the doors, but the signage indicating that grooming does not open until 8:00 AM was confusing and made me second guess whether I had the correct appointment time. I was informed that the bath and haircut could take up to 5 hours, but after 6.5 hours with no call or text, I became concerned. I tried calling for an update but didn't get an answer, so I left a message. Shortly afterward, I received a text saying my dog was ready. This left me worried that he may have been finished earlier but left in a kennel unnecessarily long due to the lack of communication. When I picked him up, I asked how he did. The response felt dismissive, and I was told, "As you know, it's hard to get his back legs, so those are not done as well." My dog has had hip surgery, which we've communicated in the past; this was our fourth visit; so I was surprised by the tone and comment. That said, I thought he looked good overall and smelled much better, even if he didn't have that fresh "clean" scent. I was also told it would be better to bring him in every 4 to 6 months for proper maintenance. However, I double checked and realized our last visit WAS six months ago, which made the feedback feel a bit condescending rather than helpful. Overall, while my dog looked fine and I appreciate the grooming work, the lack of communication, questionable tone, and unclear signage made this visit less than ideal; especially considering the high cost of the service. ($113)

Whities is my first choice to get live food! We have been purchasing live food for our Beardie for…read moretwo years here! The drive is an hour, but we take the time to do it because we know the live food is well cared for! The crickets and worms are ALWAYS LIVELY!! The price is reasonable and the staff and cashiers are always beyond friendly!!! Something that irritates me, BUT IM GRATEFUL FOR... When using a card EVERY SINGLE TIME YOU ARE CHECKED FOR MATCHING IDENTIFICATION!!!! This is the ONLYYYYYYYY store I deal with that does it! After the purchase I'm always grateful!!

As much as I used to enjoy this store, things have really gone downhill... everytime I come in,…read moretheir service in the aquatic department is extremely lacking. The wait times for help are ridiculously long and employees couldn't make it clearer that they'd prefer not to be there or dealing with you. During my most recent visit to the store, I picked out a fish and the aquatic department employee accidentally mismarked the price on the bag. When I got to the counter, it turns out the employee had bagged the completely wrong fish-- when brought to their attention & requesting the correct fish, the cashier was less than apologetic and wanted to charge me double the price instead of honoring the pricing listed on their own display tanks. Between their rudeness, disorganization, and regularly sick fish, I've accepted that I cannot in good conscience continue to support this store anymore. Do better.

I have a 7 month old puppy, Krypto, who desperately wants to play with other dogs, I couldn't find…read moreanywhere to take him until I accidentally discovered the Doggy Daycare! For starters signing him up was so easy and the nice ladies upfront explained where the dogs go and what their day will look like. After a few hours I came to pick him up and he was all smiles and wags. I was told about his behavior (luckily he was good lol!) and how his day went. After taking him home I realized that camp was exactly what he needed! He had better manners with our other animals, was able to relax and seemed very content, and slept through the night with no issues. I will absolutely be coming back and already plan to have him try the pet hotel! Thank you guys for an awesome service and letting my puppy be a puppy.

So far everything about the business has been good. Grooming has been a joyful experience with…read moreJulie, my pet's favorite groomer. The pet hotel has been a pleasant experience. Staff is friendly, I would not recommend the training. It's a total waste of time. All you do is sit there with your dog and get to hear how the trainer works with their dogs. I am too old to pay someone to train my dog, and listen to them for an hour with zero results. My dog remains the same as it was before the training. A total waste of time and money. The trainer seems to have preferences and gives a lot of attention to the other dog in the training, giving it treats and actively ignoring my dog. Do not waste your time and money.

The products are always correct and delivery to my car is quick. Very convenient to have pickup and…read morealso use delivery.

So we have been going to Pet Supplies for 2 years to have Chris the groomer trim…read moreour dog.We let him know that our dog had a TPLO surgery and can't stand too long but Chris knows how to do the bath and cut for our dog.We will definitely recommend any dog parent to use him .

So glad I walked in today. They didn't have what I needed in store but Diana said they can special…read moreorder it for me and I can pick it up on Tuesday. Haven't had that kind of customer service in years. Support small business and they will support you!

I went here to get some bone chews for my big dogs. The prices were fair and there was such a wide…read moreselection of pet related items! The workers were really sweet too!

The Best Fish Aquarium Saltwater and Freshwater Shop in the Valley! Marc's the man. He was the go…read moreto guy for my time I lived in the Clovis, while going to Fresno State. The fish are all heathy and the water is completely clean. He even put in a huge water changing system at the shop. Marc knows what he was talking about. Was glad I could stop by with my daughter and let her see the shop and of course the Man, Marc!

So I finally got my fish. I went here on a recommendation from a friend, after I had reason to…read moreswitch from the corporate store I was originally going to buy from. The Seven Seas Aquarium is small, but tidy, with lots of fish and accessories. Great looking pieces of drift wood, substrate, and even adhesives for making your own fish decorations. I had my daughter with me, but I will go back soon so I can look around a bit more. The tanks all look really good, to the left is salt water and to the right is fresh water. There was a great assortment of fish, and the owner was very helpful in selecting the fish to go with the black skirt tetras I had called about earlier. The prices were a little higher than the corporate store, but hey, healthy fish come at a cost! We ended up with two black skirt tetras, 4 xray tetras, and a gold snail. It's been a few days now, and all the fish are still alive and adjusting. No signs of sickness, and the xrays are actually enchancing in color, with orange back fins and a bit of yellow on the top fin. The gold snail is going to town. I'm glad I only got one to be honest, because it cleaned up the tank in like a half hour. This will be my go to place to get my live fish, plants, and special things like drift wood. Thank you for caring about your fish!

Relating specifically to grooming services. I ended up booking a last minute appointment for my…read morefrenchie as I noticed she had begun to scoot her bum and knew she needed her glands expressed. She was taken in right upon arrival and the groomer was very sweet and knowledgeable regarding my breed. I had gotten a package for conditioning and added a stitch bandana

The staff are very nice and helpful. The store is constantly ravaged by the local homeless…read morepopulation. So, their website will show they have plenty of an item, but you get there and they're completely out. Totally not the employees fault, but makes shopping there a very hit and mostly miss trip.

Awesome store with a great variety of coral and harder-to-find reptiles. Everything I've ever…read morepurchased from here is healthy and thriving & the store owner is knowledgeable and happy to answer question. Hands-down my favorite coral-dealer in town. 10/10 recommend.

The best corals and fish at the best prices! My go to store in Fresno, Blue Planet never disappoint!read more

I'm going to rate solely on the grooming side. I've been bringing in my baby girl here since she…read morewas a pup and now she's 4 years old! Brandon used to be her groomer but he departed a couple years back but luckily we were able to find Patty! She's the best! She always treats my girl with love and care and it shows when I get her back. The best part of the whole thing is receiving the paw-gress reports. Brittany is always great there too!

GROOMER IS A NIGHTMARE!!! Manager Rebecca is heartless!…read more I took my Westie Emma to get a bath and cut. When they gave her back to me, HER EYES WERE CLOSED! I didn't fully notice until I got to the car, so I took her right back inside. I asked for a manager, and they sent me to Banfield next door. The vet examined her and found THREE ULCERS IN HER LEFT EYE. She now needs THREE different medications for 10 days!!! I paid $57 for the grooming and asked for a refund because my dog was handed back to me with her eyes closed and in obvious discomfort. Manager REBECCA refused, saying there was "nothing wrong with the cut" and that they'd covered the medical expenses. How is the haircut the point when my dog needed medical care immediately after I picked her up?! Don't take your dog here. I'm furious about what happened to Emma and how it was handled. Look at her before and after the cut! She's struggling to open her eyes!!