Waited 1.5 hours after checking in. Saw two lobbies of people go and still didn't get called. Asked…read morehow much longer and told 10 mins. Care from male lab tech was friendly, but subsequent female techs were cold. Had bloodwork done, came to find out the machines are not calibrated enough or well enough resulting in a catastrophic misdiagnosis that I dealt with for 9 months. Went to a different lab to find out I was completely fine. Pretty horrifying experience.

They don't do appointments. I came here on a Saturday morning at 7:29am (they open at 7:30) and…read morethere was already a huge line. They opened the doors and gave a number to each person in line. I was number 34. When they call your number you give your ID and Insurance card. They give you a cup and you do your urine sample in the public restroom outside the clinic and you HOLD ON TO IT. Then they call your name to go in for your blood to be drawn. Start to finish, I was there for exactly 2 hours. They were organized in the way they handled the huge amount of people. They had 2 nurses inside taking blood. One nurse handling the intake. And another doing Misc organizing/managing. I have gone here in the afternoon once before and it was very quick and everything was done inside the clinic. I just think Saturday mornings are just extremely busy for them. Having appointments would be helpful, but they do things smoothly for the amount of people they're seeing in a day.

The parking lot for this building is huge and can be confusing, with so many buildings that it's…read moreeasy to lose your bearings. I actually called the office to make sure I wouldn't get lost, and the receptionist who answered was incredibly sweet and reassuring. She even tried to help guide me to the right place. The office is located on the third floor in Suite 303. Once you walk in, you simply check in if you have an appointment and then take a seat. I waited about 15 minutes before being called, which wasn't bad. The person who did my blood work was very kind and gentle. The facility itself is quite cold, so I recommend bringing a jacket. Other than that, the whole process was smooth and easy, and my results came back within a day. I really appreciate that you can check your results online and that they provide clear explanations for each value with a color-coded sliding scale--it makes everything very easy to understand. Overall, this location is so much better than the one in Alhambra, which was always a mess. From now on, I'll definitely be coming here instead.

Terribly unorganized. Don't bother making appointment you will be waiting in a tiny crowded waiting…read moreroom over an hour even with one. The man in the front with the long hair was rude and dismissive with several people asking questions when I was there on 5/8/26. Patient care requires compassion & sympathy, they DGAF. Take your business elsewhere.

COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask…read more All patients are not expected to wear a mask. It's optional now. There are some hand sanitizers available for patients to use. This place is open and available with limited capacity. They are sanitizing in between customers. I mention these things in my reviews for the sake of protecting immunocompromised people like the elderly and people sick with cancer and other illnesses. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was here in this establishment several days ago, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is pretty big; however, the lot is often full very quickly. Each parking spot size varies. Some are smaller than others, so be careful where you park. Establishment: The establishment itself is very clean, neat, organized, and tidy. I highly recommend booking an appointment online and submitting your insurance stuff online. Then check in via the tablets in the waiting area or via your cellphone. Otherwise, you will have to submit all your insurance stuff on the day of your appointment and it can be kinda annoying. Just an FYI, Do NOT do walk ins. My phlebotomist told me that some people who walked in there without an appointment at 6AM are still there waiting to be called because they prioritize people who made appointments first. My appointment was scheduled for 10:40AM. So people who walked in at 6AM had been waiting for 4 hours already. That's crazy! Btw, even with my 10:40AM appointment time, I still waited an extra 20 minutes before being seen. That is how busy they are. Staff: The staff here are very kind, friendly, professional, and compassionate. I witnessed a little boy being very scared, and his phlebotomist was so caring, gentle, kind, understanding, and compassionate towards him. How cute! My phlebotomist was very chill, funny, and great at her job. I barely felt the needle going in. Bathrooms are pretty clean. They clean and disinfect the bathroom very often.

First time at this location, typical horrible experience with the Quest appointment/walk-in system…read more Seems like this might be their new location since the Huntington one closed (think they merged the Yelp accounts, which is why two reviews are showing up here for different places). Multiple people in the waiting room were complaining about how long they were waiting, how the Arcadia Quest used to be much faster, etc. After waiting in stand-by for an hour, I and another person were told that we would not be able to come in as standby, without an appointment. With only 10 minutes left to the day, staff stated that there were still two appointments they were waiting on and wouldn't take us, even though those people were not present. Since COVID, Quest has used this online appointment system which makes things so difficult for multiple patients and seems inefficient to the actual work of getting blood tests done during the work window. Repeatedly disappointed with the way they run the clinics and policies. Their location email address if you need to send an order, since they also make this difficult: pscvu4@questdiagnostics.com

No AC in the waiting room, there was only one person working and waiting room was full. Waited over…read morean hour. The only good thing here are the people that work here, the lady was very nice and personable (if you speak Chinese? I cannot comment on the English since I just spoke directly in mandarin.)

Horrible language barrier, bathroom inside the facility doesn't work, over crowded, one worker and…read morea very unkempt environment. Not clean!

I got there 30 minutes before opening and there was already a line.... but once the doors opened,…read morethey were a very well oiled machine. the staff was courteous and the room was clean... lots of free parking, too highly recommend

Not st this location for Labcorp. Really bad experience and reception. The guy who was in staff was…read moregreat but you could tell he was under suppression. The woman on duty took her hand and flicked it at me to move. She had plenty of room . The Drs office up above said they had a lot of complaints. This location is on Alessandro and Fair Oaks, down stairs. It's a pass for me, and I prefer giving good reviews.

It's crazy to see how this lab is open , only one lady in the back drawing blood , no one is at the…read morefront checking in patients,as a new patient you come in and don't know what to do ? Just sit to be asked to take a number . Saw one staff outside and she stated she is taking a break and just to sit and wait.staff drawing blood stabbed my vein

The front desk staff member, Angela, was very rude and displayed a negative attitude towards…read moreeveryone who came in. She tried to kick me out of the lab while I was in the process of updating my insurance. I informed her that I would call my insurance to resolve the issue immediately, but she rushed me as if she didn't care. Please consider training your staff, as this behavior was unacceptable

Staff is friendly and young, location is convenient with the large building and parking lot…read more Unfortunately didn't have a great first experience today. Having forgotten my paper order, I had my doctor's office fax it in. My time came up to go in and I let the girl who first called me in know, and she said that after checking it hadn't come in; she'd keep checking and be sure to call me in when it did. Between getting forgotten and having to ask multiple people to check, it took almost 50 minutes for them to get me in, with my appointment happening happening about an hour later. It would've been faster for me to drive back home, get my order, and drive back... I've never had it take this long at a Quest where I've had to fax before. Staff explained bc it's all electronic to their computer system, their fax orders come in slower? On me to remember my paper orders but on a company to run efficiently. Hope issues like this in combination of electronic and human services can be more efficient in the future.

Fasted all day to get routine bloodwork but just got a sign the the Quest on Huntington, Arcadia…read morethat says that they are permanently closed. States to go to the Quest on Duarte rd, Aracdia nearby. Since I got there early , I went to Huntington and there is no appointment found, I went on standby waitlist just see to see after 2 hours, no movement. Everyone in the lobby were super upset and it felt very uncomfortable with so many frustrated, upset, vocal people. It felt like DMV, where the workers are indifferent and not trying to help. The lady indicated that corporate knows about the permanent closure of their facility and still books patients. I suggested they notify corporate again to fix that to avoid hundreds of people scheduling appointments unaware they're booking for a closed facility.

Since I see my doctor's at Garfield Health Center, I get my blood drawn from Sun Clinical Labs…read more This location is on the 2nd floor of the Garfield Health Center building. It can be busy, so you need to get a number and wait your turn. I went this week (11/12/2025) and it was fairly quiet, but as I was leaving many people were lining up. The people come in waves according to the workers. The phlebotomist who was there when I went was very good. I barely felt the needle poke me. Parking can be a challenge. The parking lot is small, so you may have to park on the street, but make sure you read the parking signs. Xie Xie!

This place is effusion, staff are professional and treat you with kind and respect there are many…read moreSun Labs l have been to, this one is on my top list. Thank you for your services,

This is the worst urgent care facility I have ever been too. My wife had an emergency health issue…read morethat needed attention. We called this place on route, at 8:40pm on a Friday night. We explained our situation to the nurse on the in full detail of her issue, as quickly the nurse on the phone rudely told her she she can't be helped, and when we asked her for information on the nearest ER she told my wife to to google it. Quickly after that she was directed to a dead phone line which is nothing more then a dial tone. Extremely rude why? This is the fourth time this had happen to us. The other time we had to visit this hell hole, I had to be rushed to this place at the same time 8:30am on a friday night same thing happened nurse turned us away. This place is the worst the doctors are extremely rude the nurse dont give a flying f - - k. I am reporting this terrible place to my insurance and filling grievance. I have never seen such laziness when lives are at stake.

the lab was moved to 101 Wheeler Ave, Unit D, Arcadia, CA 91007 the lab closes at 5 pm it was…read moreclosed at 4:45 pm. i try calling the number (626) 294-1979 no one answer. this is the second day i come it's closed earlier then the closing time.

My 11 year old needed routine blood work done for her annual exam, and I have to say this was worth…read morethe drive for us. Parking is very convenient, there's a very large lot, and parking is free. Since my daughter had to fast, we wanted to do this before school so we got there first thing. We rang a doorbell to let them know we there and we were led back within 5 minutes. They took insurance information and the phlebotomist was perfect. She explained everything and it was totally painless for my daughter. I felt like the experience was total of 15-20 minutes total. They also will give you a note if your child is missing any school. They do share the waiting room with urgent care, so mask up if that might make you uncomfortable. We asked for masks just to be safe, but we didn't wait that long to go back. If your child needs bloodwork done, I do recommend this place.

I needed urgent care and found this place after hours. There been a lot of bad reviews but my…read moreexperience was top notch as the attending physician addressed my child's needs and prescribed accordingly. Wait was minimal and facility is clean and modern. I'd use them again if my kid had an issue.