Very, very slow. I waited at 15 minutes for my food and I'm still waiting after inquiring about it. The restaurant is freezing, about 60 degrees. read more

I love Taco Time itself. But it does run in the higher priced side of fast food. But today I was disappointed. Went through the drive thru to get food to take home. Ordered a mexi platter. They didn't seen busy and I watched the girl make my food. But somehow the taco that was supposed to be in the bag was not there when I got home. I called them. She said she saw it do I want to come back. Not now that I'm home. I saw it there. Don't understand how it didn't make it into the bag. The guy at the window had plenty of time while standing there. read more

I got the crisp chicken habenero burrito was pretty good, it is more like a deep fried flauta. The mexi fries are just tatortots but they were good cause they were not super oily. I like that they are green and use local products. read more

By far, the worst Taco Time out there. They are slow, they frequently screw-up your order and many of the employees show little to no regard for their customers. Taco Time is great, but avoid this location at all costs. read more

I wish that I could select no stars because our first experience here was horrible. We got dinner here on Friday, the flavors were all off on our orders. (There was 5 of us) I ate 25% of my food while everyone else finished theirs. We all got sick and felt food poisoned right after. Do yourself a favor and avoid going here unless you're asking for a death wish. I would never wish this kind of pain on my enemies... read more

this is the worst taco time i've been to, the past few times i've went they were always, slow, rude, oblivious and my order would always be wrong. DO NOT go here. read more

This is worst Taco Time I have been to. The first time I went there and ordered two Soft Fish tacos and two large Mexi fries about $24 with tax and I got garbage ( Big flour tortilla with a piece of fish dry and no sauces) I had to drink water to get it down. I went there yesterday Night ordered the same thing and got the same garbage. The problem seems to be at night!. If you want to give them free money, shop there, otherwise don't!!!! read more

I spent the past five minutes reading these reviews and chortling at how offended Yelpers get about the stupidest shit. Yes, there are Taco Times with much better service and this one is slow af, but this one is also busy af in the drive thru and is usually understaffed with one person throwing everything together like a muppet flailing into the sun, so odds are it'll be a bit slow. They are human beings. Should they have more staff? Possibly, but I really dont care unless Im in a hurry so just dont go to this one if youre in a hurry. Taco Time always takes way longer than bigger chains like Taco Bell because they arent just squirting five tubes of jizz on a Dorito like The Bell does and actually use real food. So you have to wait because its not a jizz-orito (The Bell does make some delicious chemical shit though). I will say I have gotten my order wrong MANY times at this location and when Im hungry an orange with googly eyes glued to it could look at me wrong and Id shit myself with rage, but the employees here are always super slammed and feel sorry about it when I tell them and throw in free crustos with my corrected order. Some employees here are not friendly, but they arent rude either. They get paid minimum wage so sometimes they dont care about your problems as much as getting through the day to spend their entire paycheck on overpriced Seattle rent. The tough looking big guy with the tattoos here (if he's still here) is the friendliest and classiest customer service individual at any Taco Time, so go there for his service if nothing else. And dont listen to these other reviewers that mention the food quality. The food at this location is just as good as any other Taco Time despite other reviews. And I have a degree in Taco Time, so I know. FYI: The slowest Taco Time Ive been to is in Bothell. And they are never slammed, but are super nice and dont get orders wrong. The best one is in Woodenville, but I think thats because no one ever goes to fucking Woodenville and they keep it a sexy secret that way. read more

Don't go here ! Good employees but they don't know how to make their food! I ordered crispy chicken burrito it was flat and soft and broken. Didn't give me the sauces I have paid for. Just a hot mess I had to throw the food. It looked like the crisp burrito was sitting there for 4 hours. read more

Taco Time - Disgusting - Mexican Near Me - Seattle, Washington

See all

We stopped at this Taco Time wanting a quick lunch to take home. After ordering a simple burrito meal, we had to sit in a line of cars for 20 minutes! They took way too long to make our meals when there were only 3 people in front of us. Won't be coming back read more

With all of the bad reviews why hasn't other been a change? New management, training. Such a waste.

Tonight 10/8/2017 at 8:30pm I ordered a combo meal #3 beef with no tomatoes and light ranch and also ordered a separate beef soft taco also with no tomatoes and light ranch. The man working the drive thru was nice but acted like he had just been hired today and the young lady making the food looked like she was less than interested in being there as I watched her literally toss my $26 dollar order in a bag. I ended up with 3 beef soft tacos, 1 was made correctly, 1 had lettuce, cheese and 1 scoop of meat and 1 had meat and cheese (I took pictures and sent them to their 'feedback' section because I was that shocked at the appearance of my food). I waited nearly 15 minutes for the wrong and poorly put together order. There were no other customers inside and no one else in line behind me in the drive thru. This is not the first time I've had a problem with long drive thru waits and incorrect orders but since I live up the street I keep giving it a chance, I will not be coming back. read more

I love taco time. I've currently been waiting 50 minutes for a number two. A man asked for a refund and they are unable to get a manager and said "we can't do refunds". He walked out no food. WORST experience ever! Again love taco time but do not come here. read more

Avoid this Taco Time at all costs. If you want Taco Time it will be worth it to go out of your way to the one on Aurora, because they are so ridiculously slow and and they can't get orders right. I waited in the drive thru for 20 minutes. When I finally got my food it was the wrong order. I'm a vegetarian and they gave me a beef burrito read more

Staff needs help in a MAJOR way. Never had this bad of service before at a Taco Time. Everyone behind the counter is young and dumb. Been there 4 times since they opened and EVERY time they have screwed up the simplest order and I spend 15 minutes at the check out for them to figure out how to work the register. And if you go through the drive thru double check your order. They jacked up our entire order!! My bad for not checking, but they missed half of our food that we paid for and we had no time to go back and have it corrected. I like Taco Time - just won't waste My Time at this one. read more

So foul. I paid $20 for a burrito and two tacos to remake it with my own tortillas at home. Seriously gross tasting food, it was even cold. If I wasn't in a hurry and starving I definitely would have thrown it away. read more

I frickin' LOVE Taco Time. Have been a loyal customer since I was a baby. But THIS Taco Time is THE WORST. Service is terrible, if not non-existent. Order is wrong EVERY SINGLE TIME. Employees are slow, clueless, and unapologetic. Mexi fries weren't even seasoned correctly for the first year of this place's opening. We happily drive the extra distance to the Aurora Ave, Wallingford, or Kenmore locations to achieve our expected/desired experience. I am shocked every time I drive by that this place is even still open. Serious management problems. (Oh, and it's also hot as hell inside....management doesn't even understand people buy/eat more when they're cold). read more

One hour of pure hell! Went about 7pm and placed an order inside. The cashier was a friendly older gentleman and completed the transaction and handed us our order number. The place got pretty busy right after we ordered. After about 25 minutes I asked about ours. The cashier couldn't locate it and asked the tall gentleman with braids who was in charge (shift manager). He asked what our number was and stated "it's not there you need to reorder". We reordered and another 15 minutes passed. I asked again to which he replied "what's your order number? I tell him 60 and he again replies "we need to remake it we're busy". Another 10 minutes passes, I go up again and check the status with the manager, again he asks "what's your order number"? I was shocked at this point. I then stated "can we just get a refund?" He stated "we don't give refunds" and again asks "what's your order number" 3 times in a row super sarcastically and in a taunting manner. He at no point made any effort to complete our order, never expressed any concern but was just completely irritated with the situation and began making flippant comments to his team about us. He would look at me and say "what's your order number" and then just smirk and laugh. Then I asked for a copy of my receipt and he completely and purposely ignored me. After asking several times he just walked over to the overwhelmed cashier and began giving him a hard time reprimanding him in front of everyone saying the mess was his fault. The restaurant was completely chaotic. The manager stated "I can't find your receipt you can call the manager Lisa tomorrow". He never once apologized and only copped attitude the entire time. The cashier did express concern however and apologized. I felt bad that he had to work under such poor management. The shift manager never made any attempt to rectify the situation, apologize, make our food or refund our money. He only felt the need to make flippant comments to us and his teammates and ignore us. I have been in Human Resources for 25 years. Never once have I observed, investigated a customer service issue that matches this experience. I am shocked as to how we were treated in front of other customers and his fellow teammates. We are out $20 that he refused to refund, and we had to go to another restaurant. We had been regular weekly customers but will never again return to Taco Time. You have some serious issues going on with this particular location and the shift manager is a huge part of your problem. This is an hour of our lives we will never get back! read more

Holy FUCK! Jesssusss H Christ these guys just took forever to get me a fucking soft beef taco! I went through the drive through, and waited 10 minute in my car for a shitty Taco! To make things worse, there was 0 people parked in the tiny lot and 0 people experience for me waiting in the drive through! I was so mad, that when I got my fucking meal, I sped away, and didn't check my order. This was a mistake, because when I arrived at home, I got a chicken taco, not beef! And then took a bite and it was cold! I'm currently in the hospital because of how cold my teeth got after taking a bite of that shitty taco:( I GOT FROSTBITE on my fucking teeth!!! read more

I may be spoiled by the West Seattle and Wallingford locations; the Lake City shop still needs some help. Wednesday at 9pm three cars in the drive thru and an extremely long wait. I make it to the window, food paid for and the cashier is bouncing between registers while my order is just sitting there. Third visit and each time the prep counter is a mess. Corporate needs to pay a few visits. read more

Why is there a weak taco time here in the first place? The spot could have been something so much better, like a POPEYES! Close this weak crap down and open up a Popeyes! read more

First off, I'm a long time customer of Taco Time and have always enjoyed the food. My review is not of the food or the company in general this review is specifically about the service at this location. I was very excited to have one located in our neighborhood and over the past year my family has visited maybe six times. I know every restaurant has those bumpy days or are a little short staffed. This location has however consistently delivered very poor service every single time. Incorrect orders, lost orders and poorly trained people on the register. I don't fault the workers themselves. Probably a combination of poor hiring practices and a lack of training and management oversight are to blame. I'll continue to support the brand but this location just can't seem to get their act together. read more

What is up with this place. My second time there and the second time they screwed up my order. Ordered chicken soft taco and got beef - and who is going to drive back after getting home couple miles away?!! Tried to call the place to complain and the number listed on line is a FAX LINE. Probably tired about hearing complaints as there seems to be a lot on yelp. read more

My boyfriend and I went through the drive-thru last week with a large order (it was late, and his relatives were in town for a funeral). The young guy at the window told us that he wasn't going to read off what we had ordered, and we didn't want to hold up the line, so we went back to my boyfriend's house in good faith that we had been given our entire order. Unfortunately, the two employees working at the time missed two sides of chips and two burritos. My boyfriend and I went back to Taco Time hoping to get the missed food, but the restuarant had closed by then (they closed at 9 pm, and we arrived back at the location around 9:07 pm). We drove up to the window to at least try and get a refund, which was probably around $12-$14 out of the total $55 spent. We saw an older man with his head down cleaning up and tried to get his attention, but he blatantly ignored us. I get that it was after hours, but he could have at least acknowledged our existence and told us to come back the next day to get the issue resolved. Needless to say, we won't be going back to the Taco Time in Lake City. read more

I drive through for a taco salad maybe every six weeks and usually they are pretty tasty and usually the service is okay. Today when I got back to my office with my Taco Time bag, I opened it to find the two containers of hot sauce I had requested apparently either didn't have their lids properly attached and/or they were slammed into the bag - both were upside down, one completely empty, the other almost empty - thus everything in the bag was drenched in hot sauce. So, I cleaned it all up. Finally got the lid off the salad (it was slimed with sauce and hard to grip) to find a lovely pile of lettuce - very fresh and crisp - with almost no meat or cheese. Guess I'll make my own taco salad from now on, because I sure won't be back to this Taco Time. read more

20 mins later...still waiting for my to go order...may be 8 ppl in the restaurant total (already served). This happens all the time...dont know why I subject myself to this frustration. Mexi fries aren't worth it. Wudve been faster to drive to the Aurora location then to come here. read more

for a new store,you would think things would go quick,i have been here several time and the wait time is horrible.one item took nearly ten minutes.as i drove away there were 8 cars in the drive thru.fast food it is not! read more

AWFUL! We this is our 3rd time going to this Taco Time location. Each time it gets worse and worse this will be our last time we go to this location. Today again we didn't get a full meal that we ordered. The first time I went everything was overly salted and you couldn't taste anything. The second time we went it took 30 minutes in the Drive-Thru line and came home with half our order. This time looking in through the drive-thru window they had food all over the counter that hadn't been cleaned in a very long time it looked like and yet again we came home with only half or meal. read more

Order a coke and you get w water. Literally EVERY time I have gone here, something was wrong with my order.

I don't come often and when I do I'm reminded again why I don't go. The food is great, the service, not up to par. Tonight I spent 15 min in the drive thru, I ordered a hard taco, churro and chips and salsa. After sitting for some time after I made my payment, I clarified my order THREE times with the employee and they still not give me everything. I drove away with a ton of salsa and NO chips, I didn't bother going back because it would just be another headache. The taco was OK and the churro was awful (it must've been reheated or something, it tasted more like cooking oil than a churro). I've never had fast service at this location, but this topped it off as one of the worst. This will be my last visit to taco time on lake city way. read more

WOW! Good luck eating at this Taco Time... Won't say much that hasn't already been said except to say you would think that since it has been a year + they would have fixed things. I guess not... Your best bet and a lot less expensive the Taco Bell on Lake City Way and 145th less than 5 minutes. Even better go to Las Margaritas on Aurora and 145tt... Great food and there is also a real Taco Time next door. So save you money and save your friends and go some place else. read more

Wow, this place is rough and does not meet the typical Taco Time standards......lost orders....employees smoking dope in the parking lot....and I just watched the cook run his hands down the grubby service counter in his gloves and go right back to making people's food....I hope we don't get sick...I would run from this place!!! Do not eat here...just walked out after 35 minutes and no food...last injustice the guy wouldn't give us a refund even though they didn't give us our food....this company has gone to hell read more

Do yourself a service and do not go here. I created a Yelp account just so everyone could know how bad this place is. Although this location has been open for less than a year, I've been there several times and consistently the food is undercooked. The mexi fries are just awful, maybe one or two in an order are crisp and edible, while the rest are soggy and cold. The "crisp" burrito is not crisp at all. My final time coming here, the attendant at the drive thru window dropped my change, which fell under my car, and would not give me the correct change for my order. I asked if she could get the change later and just give me my correct change now but she refused, so I cancelled my order and got my money back... except for the change that she dropped. You know it's bad when a company makes you pay for their mistake. What's the point of making a brand new Taco Time when the quality of service and food is worse than the more shady looking ones? read more

I give the food 5/5, it is always my favorite. However, the customer service was awful. I always go to this location, and I don't think I have ever had anyone actually make me feel welcome. Tonight was no different. I walked in, the guy at the cash register took his time to stop sweeping and walk to the cash register. He didn't say a word, just stared at me.....so I assumed that awkward stare meant that he was ready to take my order. He finally took it, then I went to pay and he hit some weird button, or added something else and got frustrated calling the manager over, who was also very rude. I wanted to pay with my app but couldn't because the manager hastily told him to just run my card and punch in the amount I was supposed to pay and not do anything with the computer screen. I'm pretty sure I got overcharged, since my meal is ALWAYS 8.98, and today it was randomly 9.20. It is not that much of a difference, but still. Very poor customer service, learn how to greet people and maybe ask "What can I get for you?" I have worked in customer service for a long time, and I know it is not always the most fun, but you need to be polite to customers. They are the reason you have a job. read more