Not a bad Taco Bell. Compared to others in the area this is heavenly. A lot of teenagers behind the counter but still moves fast. Somewhat good service. I had a great order taker on the front counter. read more

For some reason, every. single. time. I come here I'm missing at least one thing. Multiple times I've come here and didn't even get a whole meal. The people at the drive thru window are never smiling nor nice. read more

this courteous staff. Everything's done with an attitude and they don't give you a receipt unless you demand it without leaving.

This is the worst service I've ever had in my life and I'm a server downtown Cincinnati and I waiting 40 mins for four items: 2 steak burritos, a chicken quesadilla, and Cinnabon things. They ignored me forever and acted like my opinion or what I said didn't matter and did not even acknowledge me for the first ten mins. I will never be back to Taco Bell ever again. The place was disgusting and messy. It was plain out the worst, disrespectful service I've ever had!!! read more

Taco Bell - Fast Food Near Me - Cincinnati, Ohio

Been t oing to this location for several years but today i ordered 4 chilitos with a nocho belgrande...... when i went ot eat my dinner i unwrapped a chilito and it had a bite out of it...... i dont mind sharinging my food with my family loved ones but im pissed off that a taco bell employee feels they need to eat a bite out of my chilito. read more

Gave me extremely violent liquid poops. Do NOT recommend. Horrible service. Very Rude. Food was god awful and several things were forgotten.

This location never makes anything the way its supposed to be or fresh .I ordered the beef burrito supreme,it was tiny,no sour cream tomatoes or red sauce.The beefy Frito melt burritos had no red tortilla strips,rice or cheese sauce.the enchiritos were cold,tinier than other peoples I've seen,hardly any cheese ,sauce or beef and beans.they were cold the,little cheese was hardened like it was sitting under lamp,more tortilla than toppings.The soft tacos had no cheese,barely a morsel of beef. We could have saved $40+ and just ate plain empty tortillas ,mostly what our order wasvany how. The west side of Cincinnati needs another location that's better than this one with more competent workers! read more

Taco Bell - Pathetic tiny enchiritos.We ordered 5 of these..$$$ - Fast Food Near Me - Cincinnati, Ohio

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Now tell me why they handed out My personal doordash order to someone and did nothing and didn't even offer to remake or refund the food to me ill being going in the morning to see the car who was handed my food with the assistance of greentownship if need be it's not even the worst experience I've had with this Taco Bell read more

Forgot food, food was burnt and tasted fucking gross wouldn't be suprised if we get food poisoning. Get better employees lazy ass bitches

They never get the order right anymore and honestly everything tastes flavorless and like cardboard.

So, I just left this Taco Bell location about 10 minutes ago. There was a line, but nothing outrageous. However, I can't believe I waited in that line for them to give me THIS as my 2 orders of Nacho Fries! Unbelievable... read more

Taco Bell - Fast Food Near Me - Cincinnati, Ohio

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The crew they have working in the evenings is terrible. It's all younger kids and they're more concerned with joking and chatting with each other, than actually doing what they're supposed to be doing. The manager looks like the only one working, but obviously has zero management ability, since they are working while 5 teenagers stand around chatting. My order used to always be correct every time. Now, there's usually something missing, incorrect, or the tacos are completely busted apart like they do it on purpose. I wish there was another location nearby, because this one is trash. read more

I attempted to come through for a vist at 1:25 AM on June 21st, when i arrived, i noticed vehicles pulling up to the speaker, trying to order, but was denied service. Same with me. When I pulled up, the gentleman on the speaker said "Welcome to Taco Bell what can I make for you" at which point i began to place an order. The employee and myself was rudely interrupted by the manager, who yelled multiple times "we only doing doordashes." This location was set to close in approximately 30 minutes. I myself work in fast food, and we strive to served all of our customers up until close. I understand it can be stressful to have a last minute line, but serving the customers is why you have a job. The manager was disrespectful and rude to myself and that employee. read more

You people some piece of craps. Hope y'all really change y'all staff for those who's really dedicated in providing nice service. Y'all didn't even place Hot Sauce along with my order when I told y'all to clear as day read more

Taco Bell - Tac Beefy 5-Layer Burrito - Fast Food Near Me - Cincinnati, Ohio

I have been to this location a few times, and regardless of previous reviews, customer service does go a long way. I have been to the drive-thru most often and indoors once. The staff is always nice, regardless of how busy they are. My food is always hot also. I think the food varies location to location, the same as the price does. I don't know if that is fault to the ownership of each location, or if the way the food is prepared is according to the staff that is working. Sometimes food feels skimpy, other times its impressive. I think that's the case with all restaurants. Overall, I would look past the reviews of bad service/food. There are a lot of younger kids working at this location, but they are at least showing up to work. I've never had any issues with the cashiers. There was even one time that I couldn't find my debit card and the cashier was patient with me, when they had a line around the building. Don't let the reviews discredit this location. I've even had food so hot that it's burnt my tongue. My review is from today, during breakfast hours on 9/17/2023. My 4 stars is a reflection of the occasional skimpy food/price fluctuations, besides I always think there is room for improvement. The same breaks fast burrito at another location is twice the size and $1 instead of $1.79. Again, is that the franchise owner or the workers? Overall, I will come back to this location. read more

I went to the one on Kemper in Springdale it was 10:30 p.m. I pulled up to the drive-thru and they told me that it was closed for 30 minutes I told them that was fine that I was just going to wait so then they started laughing and saying mean things and then when I pulled up to the window there was three workers inside standing there drinking and talking not sure what's going on with Taco Bell but I will definitely never go again the only people that work there these days are under the age of 20 there is never a manager there they should all just shut down read more

Not worth your $27!!!! My tacos had more shell than toppings. I literally almost cried bc I was so hungry and there was nothing but taco shell on my tacos. I got a Crunchwrap supreme combo. It hate no meat in my Crunchwrap only little tomatoes and lettuce. This place can suck a fat d*** read more

Taco Bell - Not worth a penny - Fast Food Near Me - Cincinnati, Ohio

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This store is always out of something. Today it was lettuce, soft shell tacos, and Mountain Dew. How can you be out of so many major things at once?! I kept giving them the benefit of the doubt, but at this point something similar has happened so many times that I don't know that I'll go back to this store again. read more

I wish I could do 0 stars.. this is the worst place I've ever been too. I don't even know how anyone here has a job. They can't read, write or speak. They are always "out of everything" because they don't want to hardly work even. The worst place in all the city. Utter trash inside and out. Employees and all. read more

Dog food would taste better. I remember back in the day when the used real meat. And their Mexi-Melts were the best and they were only 79 cents. Plus their steak fajitas had real grilled steak or chicken. Now it's like someone took a can of Alpo and dump it all over. read more

Want to meet some of the slowest people on the planet.... This is a good spot. Do yourself a big favor and drive to a different location. The customer service here is nonexistent. The restaurant is very dirty and poorly managed. Yikes.... read more

This has now happened more on one occasion and I am not the one to write reviews! Not only do they forget items in my order, now recently i'm just very annoyed at this location. A few days ago I went to this location w/ a friend around 10 pm to the drive thru. This location is not supposed to close until 2am. No cars in line, pull up to the drive thru and no attendee. After blowing horn a few times, we pulled up to the window with an employee just staring at us literally going ‍. Okay fine. No big deal we'll head to Delhi for better service which we received. Okay. Maybe bad day. I'll give them the better of the doubt. Yesterday pulled up around the same time. Once again around the same time and i'm just now getting off of work. Pull up to the speaker for them to say at 10pm they are closed due to understaffing. Ugh. Fine. Delhi Taco Bell is better! Go to Delhi! read more

I have been to this Taco Bell later than 3 AM before. The employee, after knocking on the drive-thru window told me that they closed at 3 A.M. The Taco Bell website says this Taco Bell closes at 4 A.M. Yelp says they close at 4 A.M. WHEN DO YOU CLOSE? Is it 3 A.M. or do you have a crappy employee? Today is 2/15/2018 at 3:15 A.M. Whoever is working is either lying or your website is crap??? read more

If there was another Taco Bell closer I would not hesitate to go to it ! This location needs help there customer service does not exist. Don't think they care one bit if there are customers waiting . Be prepared to have a long wait !!!!!! read more

Absolutely terrible service..No attention to oder details. Food was horrible. Ive had better at taco bell.

If I could give this location a zero I would!! We went in tonight at (10pm Saturday) and will never go back. First off, It smelled nasty when we first walked in. We ordered our food and went to sit down and couldn't find a clean table. The tables & floors had crap all over, including the upholstery. We received our food and the tostada had a clump of beans in a ball; not spread on. So I would have had two bites with beans and the rest would be shell & lettuce. Both the tostada & taco shell were chewy more than crunchy. The one female employee spoke (yelled) at another using "fuck" in her sentence, which I'm not butthurt over, but it does reflect the lack professionalism as with everything at THIS Taco Bell. I can't say one good thing about this location which sucks. read more

This Taco Bell is truly the worst Taco Bell to go to at night. The staff is so unprofessional and rude. They're constantly blaring rap music in the back. I'm here now and I've been trying to order for over 20 minutes. Do not recommend at all. read more

This so called restaurant was completely and utterly stupid. The service was a nightmare. If they don't improve, the public is going to be their worst nightmare!! I'm not kidding!! The manager was incredibly rude. She needed a reality check. She needed to get it through her thick rock headed skull, that the customer is always Right! When I was in there the manager told me that there was no one there to work the register. I waited at least an hour for my food that I did not get in case you were wondering. We were so hungry. It was 10:00pm. Get it together guys! This BS needs to end right this instant! Yeah,that's right! I'm saying this is the worst restaurant I've ever been to at the age of 39. Biggest mistake of my life. Worse than sending my kid Saint Ignatius. read more

We ordered our Taco Bell thru the ap and my husband picked it up at the drive thru. When he returned home we were missing a large soda, a soft taco, four burritos and chips and cheese. This is not the first time we have been missing food from the Taco Bell on Glenway Ave in Bridgetown. It is truly disappointing when we can't start eating dinner because someone has to run back to the restaurant and get the rest of our food. read more

NEVER GO HERE. They stole my debit card information and spent hundreds of dollars in one day. I would give 0 stars if I could - DoorDash, gas, bills, new Nike's. So immoral. read more

The longest wait ever. Fifty (50) minutes for my food. The little girl at the widow was the only one working. One kid was on the phone not helping at all. You need an adult manager. Seriously people were leaving the drive through line. Feed back: 1. Get some help 2. Pay a decent wage so people want to work there 3. Hire a MATURE adult to supervise 4. No phones when your working must be locked in your locker 5. If you own the franchise spend some time working there yourself so you know what's going on. 6. Give the girl at the window a bonus sweet kind and patient in the suckiest situation ever. Remember 50 minutes for 1 chicken quesadilla. Only one quesadilla no drink no sauce. I will never go here again. read more

Would give it zero stars if I could. Rude employees who only get my order correct 50% of the time. Average wait time in the drive thru is 15-20 minutes read more

I waited 28 minutes for 2 tacos. When I finally complained the manager was extremely rude and nasty and gave me attitude when I asked for a refund. I finally received my tacos (that ended up being made incorrectly) and my refund of $2 in quarters. Not worth the wait and frustration. Will never return. read more

We ordered a burrito, 2 nacho fries, and a party pack of 12 taco supremes (and received only 10). They overcharged for the taco pack, charging extra for both sour cream and tomatoes (!?) in 2 separate charges. All in all, we paid almost $6 more than we should have. When we brought the receipt back to the store after checking prices online, the manager was only a fill-in, and though nice, said she didn't have the "key" to authorize the refund, and that we'd have to come back 2 days later, when the usual manager was there. Judging by the reviews of the rudeness and surly manner of the manager, we're not looking forward to that. Going to call corporate to complain about this location. 1-949-863-4500 Suggest anyone else with an issue do the same. Address of this location is 6579 Glenway Ave. read more

Went there later at night, waited 5 minutes in the drive thru and someone said we'll be with you in a minute, about 5 minutes later they come on the mic, say cash or card and I said cash. They immediately say they won't take cash so I said I'll pay with a card and she pauses, and then says "I'll be with you in a moment". I looked at the clock and I end up waiting another 15 minutes before she says "sorry we're out of everything, go ahead with your order" and confused I ask if they have a soft taco. They then said "we're out of everything" and I get if they were actually out but why make me and at least 4 cars behind me wait about 25 minutes before telling me they were out of everything. Terrible customer service read more

I have gone here waay too many times in the past 3 yrs and tonight I finally had enough to comment. If you can't keep a reliable staff, shut down. The amount of excuses I have gotten at the speaker even when you show open and you cannot serve me is insane(tonight was a new one). SHUTDOWN IF YOU CANNOT SERVE! Absolutely ridiculous. Definitely NOT COVID related - business/management related. (I have worked the restaurant world for 15+ yrs so not the average angry customer) read more

Rude and slow. I got rushed while ordering. You know Taco Bell has a ton of yummy food and always has something new. It's a lot to look at. I figured I had time to look over the menu as no one was behind me. Wrong! Then, I decided to get a Power Menu Bowl, which is on the menu and I was told "we don't make these no mo!" after I pulled up to the window. read more

FUCK THIS LOCATION I WOULD GIVE IT A ZERO IF I COULD. Garbage service. Shit employees. Closed THREE HOURS EARLY because the next shift didn't bother to show up. Didn't give a shit about the stream of customers still showing up. read more

Tonight at 5:30 pm I went through the drive through at Taco Bell. When i pulled up to the window to pay and get food, the cashier was not wearing a mask nor gloves. I asked her why she wasn't wearing a mask, and she said she wasn't supposed to work today and didn't have one. I asked to speak to the manager, and a young woman came up ALSO not wearing a mask and she told me to mind my own business that the people making food had masks on. They all started laughing, I guess a world-wide pandemic and Ohio Governor DeWine's rules for wearing masks is funny, not applicable to them, and I was in the wrong for even mentioning it. read more

Worst service I've ever had. Had to complain to the manager at the drive thru for how I was treated. Will be calling corporate