I was told my phone would be shipped out. That didn't happen. After I followed up, I was then told…read morethe phone was "lost." On top of that, every customer representative gave me a different explanation. No one had a clear answer, no one took responsibility, and no one gave a real solution. How does a phone just get "lost" after you tell a customer it was shipped? And why is every rep saying something different? That shows a serious lack of communication and accountability. This experience felt misleading from the beginning and completely unorganized afterward. I regret doing business here and would strongly advise others to be cautious and get everything documented.

Lots of mixed reviews... thankfully, the first time we came in for service we experienced excellent…read morecustomer service! A few other times we returned, we had good service. Weekends can be super busy, so that's normal to wait. There are a few parking spots off to the side of Dicks.

Very helpful sales associates. Erica got us taken care of, and we had her busy (with 2 upgrades, a…read moreline change, and a new device)! She made sure we got the best pricing/perks on our plan, and she got us qualified with the best device promotions. Zero wait, all questions answered. Extremely happy with our experience!

I was in Verizon on Lake Woodlands for 3 hours and I had a detailed conversation on my memory…read morerequirements for my upgraded phone. When I got home and 1/2 my apps would not open because I was given 128 gb of memory on the upgrade, but the rep said I was getting 256 gb!! I have to go back to the store!!

Ezee fiber works with a company called Blackrock Utilities. They were ripping up the parkway in…read morefront of my house. I know I have no say in that so I kept my mouth shut. I didn't like the work they were doing up and down my block, so I began looking at reviews as they started to do their work in front of my property. Of course, while reading bad reviews about their installation, they hit my gas line. Nicor had to come out to repair it. Nicor was quick and professional. They had my gas back up in a couple hours from the original outage. Now, Nicor is going to have to run a new line to my house. We'll see. If they come back and fix my lawn, I'll update this review to reflect it. I originally gave them one star and was harsher in my review, but so far they have been following up on the lawn repairs at my house and the surrounding properties. *Update - Ezee Fiber has reached out already, which is promising. **Update 2 - They showed up yesterday to check on my lawn repairs. Some looked good to ok, but a couple were looking bad. BUT, to their credit, they put down some fresh soil, seed and cover in the spots that needed more help. I did not expect that kind of follow-up, so I was pleasantly surprised.

I've had an excellent experience with my Ezee Fiber provider from day one. The installation was…read moresmooth, the technicians were professional, and the service has been consistently reliable. Recently, I upgraded to their top 8 Gig speed tier and added a Wi-Fi extender and the difference has been incredible. My connection is now rock solid throughout the entire house. No dead zones, no buffering, no random drops just fast, consistent speeds even with multiple devices streaming, gaming, and working at the same time. If you're running a smart home or working remotely, this level of performance makes a real difference. What really stands out is the value. For the speed and reliability they offer, the pricing is extremely competitive compared to other providers in the area. You're getting premium fiber performance without the inflated cost. If you're considering upgrading or switching providers, I highly recommend them especially the 8 Gig tier with the extender. It's been worth every

They really don't deserve a one star, they are awful, the internet service is terrible, its way…read moreover priced for even the slowest of their service, if you call to complain or ask for help, their customer service is horrendous and could care less. I have been a customer for 20 plus years, they don't care, they have zero respect and all and all they 100% suck as a company!!

Had Consolidated for years since we are in Katy and that's the only service available. Internet…read morehas been garbage for years and has been out half the morning due to the weather. Half the tech support people I talk to tell me the problem is on their side of the system and the other half tell me I don't have internet due to wiring problems in my house. Landline phone still works, so there's that. Tried calling their service number to see if I could find out what's going on. Stupid message "Sorry, an error occurred" followed by the connection dropping is all you get. Crap service and crap technical support. Supposed to be getting fiber tomorrow assuming the weather holds and I can't wait to drop this trash.

Centric Fiber has been great i(Hockley ). The network stability has been stable, which is honestly…read morerefreshing after dealing with unreliable/spotty internet providers in the past. Speeds are consistent, outages have been minimal, and when I have needed support and called their customer service team they have been excellent--friendly and quick to help. I feel like an actual customer not just a number. Everything you would want from an internet provider.

The local gas company is involved in this company, somehow and they tried to get me to sign up when…read moreI set up a residential account. I told them I would consider it after I checked the company out. I had never hear of them. Evidentially they made some sort of deal with the developers of the housing tract I live in and are the only internet game in town, except via cellular or satellite. Can't get cable. fiber, or even old DSL, just Centric. Isn't that nice? After reading up on the company I decided to not use them, based on their terrible reviews, mostly due to outages, slow speeds, and lousy customer service. In other words, they suck at everything a high speed internet company exists to do. That's not my complaint against them, however. My complaint is that they now have my email address, in spite of the fact that I specifically opted out of marketing and never gave the gas company my permission to sell my contact info. I've tried to opt out, unsubscribe from Centric but apparently this "friendly, local, down home company" doesn't understand the word NO. God knows who else they gave my info to but they do plenty of harassment on their own. Any company that has to resort to such sleazy practices should tell you all about who you are dealing with. Additionally, the fact that they can't get into the market without paying off developers and forcing residents to buy their junk or have nothing should really drive the point home! Just remember, you DO have a choice and don't need to sign a contract with any provider. Honestly, as long as you can consistently get crazy fast speeds, there are tons of affordable options. I have SL and I can still watch a movie while the kids game. Same with the 5g cell plans.

I am a cord cutter and ditched my cable 25 years ago, and my Dish Network and DirecTV Satellite…read moreDish services about 5 years ago. I have been using Comcast Xfinity Internet since 2005 but grew tired of the messages that popped up on my browser window and being double charged for going over the data cap they imposed. I was not able to get any fiber at my location so decided to try StarLink by SpaceX. My StarLink came with a standard ground stand rather than any kind of mount. I looked at the available mounts StarLink offered and was not sure what to order or where to mount it. I called two highly rated places that specialize in StarLink and Satellite Dish Installation in hopes of being able to mount this thing professionally. I wanted it to look good and needed someone who might have more mounting options. Bert Berthelot who is the owner of Cable Busters! called me back in short order. the other place I called twice and never got a return call, so that made things simple. Bert set up a time that worked well for both of us and he came out and mounted my StarLink professionally, ran the wire through my wall to my Modem / Wireless Router and set the whole thing up for me. I could not be happier with the install. Later I cancelled my Comcast Xfinity Internet Provider and lived happily ever after.

The owner came out with a young lady and they disconnected and removed my satellite dish within…read moreminutes. They were cordial and exactly on time. Price was excellent and they hauled the dish away. Highly recommend.

This is THE service company to use for computer and Point of Service upkeep. Rick Solano is the…read morebest representative--he gets the job DONE and is very knowledgeable. The service is reasonable and reliable!! If you're looking to just clean up your company website or create a new one, install surveillance, or learn a little bit about how to cut your bottom line Symplistics can guide you all the way through.

I found Rick through a search for internet service providers. I called Rick. Rick doesn't do that…read moreany more, but was very helpful in helping me talk through my challenges.

I work from home as well as my husband. The internet provider we had would constantly go out and…read morewas often unreliable. Annissa and the Vision Net Solutions team were able to tell me that I had a better option for internet at my house that I wasn't even aware of! After speaking with them, they switched me over and now we have better, faster, and more reliable internet, super important for two people working from home! I highly recommend having them look for you and seeing if you have the best internet for your home!

From the owner: At Vision Net Solutions, we're your one-stop solution for all your internet, TV, and phone service…read moreneeds. As a broker, we prioritize our customers over providers, working with over 250 partners to deliver custom solutions tailored to your home or business. From finding the best services to handling end-to-end setup and wiring, we ensure you get exactly what you need for seamless connectivity! We can assist in any IT support, network wiring and more.

I was totally misled about the total price of my phone plan. I was told that I was getting an…read moreinsider discount and that it would affect my bill by about $46. Well, apparently it's an effect now and it only affected my bill by about $10. So totally misled and exaggerated by an enthusiastic salesman. I recommend not doing business with T-Mobile at all and instead using AT&T, my bill was $70 less with AT&T for the same services. I'm very disappointed in T-Mobile. I'm thinking as soon as I possibly can I'll get out of them and return to AT&T

If you want to see an example of INSIGHTFUL and SOLUTION-ORIENTED customer service, then visit…read morethe T-Mobile Experience Store at across the street from the Woodlands Mall. Shout-out to COLT for his exceptional commitment to customer support. Accolades to manager Michael and his entire team of experts at the T-Mobile Experience Store.