I've had Ezee fiber for a few years now and honestly it's been the best service I've had in…read moredecades. The price was great and actually doubled my speed while cutting my bill in half. Customer service was great when I installed a few years ago and even now when I called in with questions regarding my bill. The service agent seemed incredibly knowledgeable and knew exactly what I was asking. I wish I had gotten his name but I am grateful to have had him. If you're hesitant about making the switch over, I'd highly recommend it!

I'm giving them 2 stars because Darryl Reese, our salesman was very nice, professional and helpful…read more And our download and upload speeds are good. However, I'm not at all happy with John Wilson. We had to file a claim because the installer ran into an HVAC wire in our attic. It was a Saturday afternoon. So we had to pay a weekend AC service call which was expensive. John Wilson denied the claim stating that the installer didn't run into a wire when we knew he did. Our AC starting blowing hot air right after the the installer came out of the attic. Moral of the story...if you choose Ezee Fiber, don't let the installer go in your attic.

My wife and I switched to Tachus 2 years ago and couldn't be happier. We had cable through our…read morelocal affiliate and there were always issues with service interruptions and slow speeds. We were also traveling a lot so paying for cable we weren't even home to watch. When Tachus announced they were putting fiber optic in our area we signed up, the price was so good and they said it would not go up. The installers ran the service lines out by the street so they didn't mess up our back yard like Xfinity did. Overall the service has been great, Tachus has generators for all their main branch units so they never go down after storms. Recently we did have an issue with a poor signal that kept cutting out. I called tech support and they tried trouble shooting over the phone but couldn't resolve the issue. The tech guy on the phone said he would contact the local support techs and send one to our house. I'm thinking, "oh sure, this will take a week or more". I was so surprised that we had a tech service guy call us and say he would be at our home within the hour! His name was Alphonso and he was just great. He figured out we needed a newer modem so replaced it as well as the patch cord from the modem to the wall connection as it had gone bad. He even showed my wife how to change some settings on here laptop to get it running faster! All this and no extra charges or anything. Good reliable service at a good price, we are staying with Tachus!

My internet went down at 5:30pm while I was working and I have tried reaching someone from Tachus…read morefor 30min+ through their website and by their customer support phone number and no one responds! I've been on hold and transferred and now they said someone should call me back but they couldn't tell me when. I can't continue working until it's back and no one responds. Bad customer service.

Lots of mixed reviews... thankfully, the first time we came in for service we experienced excellent…read morecustomer service! A few other times we returned, we had good service. Weekends can be super busy, so that's normal to wait. There are a few parking spots off to the side of Dicks.

terrible company and customer service hidden fees just an overall terrible experience everyone i…read moretalked to that's been with them

Very helpful sales associates. Erica got us taken care of, and we had her busy (with 2 upgrades, a…read moreline change, and a new device)! She made sure we got the best pricing/perks on our plan, and she got us qualified with the best device promotions. Zero wait, all questions answered. Extremely happy with our experience!

I was in Verizon on Lake Woodlands for 3 hours and I had a detailed conversation on my memory…read morerequirements for my upgraded phone. When I got home and 1/2 my apps would not open because I was given 128 gb of memory on the upgrade, but the rep said I was getting 256 gb!! I have to go back to the store!!

I work from home as well as my husband. The internet provider we had would constantly go out and…read morewas often unreliable. Annissa and the Vision Net Solutions team were able to tell me that I had a better option for internet at my house that I wasn't even aware of! After speaking with them, they switched me over and now we have better, faster, and more reliable internet, super important for two people working from home! I highly recommend having them look for you and seeing if you have the best internet for your home!

From the owner: Vision Net Solutions is a Veteran and Women Owned IT and telecommunications company serving the…read moreGreater Houston area. We lead with cybersecurity and managed IT because protecting your business comes first. From threat prevention and managed services to cloud solutions and network infrastructure, we make sure your business stays covered. On the connectivity side, we are a broker with access to 250+ providers including AT&T, Frontier, Fidium, and more, so we always put your needs ahead of any one carrier. Whether it is internet, phone, TV, or VoIP for your home or business, we find the best fit and handle everything from start to finish. What makes us different is that we actually know our clients. We are not a call center, we are a local team with deep roots in Atascocita, Humble, and Kingwood. Our engineer has 15 years of experience and a military background, so prevention is in our DNA. We believe technology should feel personal, not overwhelming.

1/5 -- They took the equipment, told me not to pay, then sent me to collections anyway…read more Returned their equipment. They confirmed they received it. Then they kept billing me for it. I called multiple times. On recorded lines they told me, over and over, do not pay the bill. They said the charges were in error, they had everything they needed, and they would stop the texts and emails. They said it was their mistake. They sent me to collections for not paying the bill they told me not to pay. They admitted it was their error. They promised they would stop. Then they billed again. This is not a billing glitch. This is a company that takes your equipment, records itself telling you not to pay, ignores its own recordings, and still damages your credit. The left hand does not know what the right hand is doing, and neither hand cares that you followed their instructions. Do not give them your equipment, your money, or your credit. They will keep both and then act surprised when you have proof they told you not to pay.

They really don't deserve a one star, they are awful, the internet service is terrible, its way…read moreover priced for even the slowest of their service, if you call to complain or ask for help, their customer service is horrendous and could care less. I have been a customer for 20 plus years, they don't care, they have zero respect and all and all they 100% suck as a company!!

The service at this Verizon location was excellent. I was searching for a specific Anker charger…read morethat showed as in stock online at multiple stores, but after calling over 20 locations, most immediately said they didn't have it without checking. This was the only store that actually took the time to look into their inventory, and they were able to find the exact product I needed. I came in and picked it up without any issues. Really appreciated their effort and professionalism, great experience overall.

They worked out a deal with me for the new iPhone 16 Pro Max and from Customer Service to…read moreSupervisor, Beverly, I'd give more stars if I could!! Luv my phone.

I'm writing to commend Makenzie W. for the outstanding contributions to the Fiber Service Internet…read moreindustry. Makenzie meticulously reviews each detail with the technical support team, providing continuous updates to customers until service is restored. Her exemplary customer service significantly benefits customers and the organization. Frank C.

I was completely ready to get really upset with my service choice, but Connor walked me through all…read morethe troubleshooting and made sure the problem was solved before getting off the phone with me!!! Now my internet runs way faster than Spectrum.

They did a great job hanging all my TVs. Used them 4 years ago to hang all my TV in my new house…read moreand then used them recently to hang up a 83" oled.

I made a project request for TV mounting and was able to get in contact quickly with Anthony who…read morewas able to give me a quote and availability quickly. He also quoted me for mounts in case I didn't want to buy them myself. The team (Vincent and Andres) came out, we chatted about placement and they immediately started working; very professional and courteous and finished mounting 2 larger tv's in about an hour. They also let me know about other services they offer that could elevate my space which was nice. Highly recommend (and they were really friendly with my dog which is always a plus)