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    2 years ago

    Customer service! Worst store ever. Salesman super arrogant! Wouldn't recommend this location.

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    2 years ago

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    Empire Satellites

    Empire Satellites

    (12 reviews)

    I contacted Empire Satellites to get Starlink installed. I live in Riverside, CA and they were able…read moreto service my request. Chris did an amazing job. He was friendly, fast and very professional. I live in a two-story home and Chris was up on the roof no problem and had my Starlink installed super fast. He also helped me with the setup process so I could connect my devices. I highly recommend Empire Satellites. Chris was great and the price is a great value for the service Empire Satellites provide.

    Practically everything in the follow up response by the owner is a blatant lie, further proving my…read morepoint that the guy has no integrity. 1. Original quote given did not specify a "covered cable" install. I would have declined right then and there. My router is located inside a room with no exterior walls. 2. I never "insisted" on using the mount that I bought. If it was indeed not suitable (which of course was not the case), it should have been explained exactly why. All this particular mount needed was a small block of 2x4 behind it, to clear the edge of tile roof. But Chris was too lazy and rushed to think it through. Instead, he claimed that it needed "an extension" (nope, it didn't), and proceeded to butcher my brand new fascia by driving six (!) lag bolts through the mount at haphazard angles. When I re-mounted the dish properly myself a few days later, I was appalled at the damage that was inflicted. 3. He is obviously not used to his customers checking the quality of his installs. He came up with "oh, it's not finished yet" line only after I showed him the photo of the shoddy work he has done, got up the ladder myself, and demonstrated how wobbly the mount still was. Before then, he kept insisting that the mount was installed perfectly. 4. Before he left, he did offer to install his "professional" mount for $100. It was NOT free of charge, as he claims. This sleazy used car salesman's last ditch upsell was the final straw for me. That's when I knew I had to post my review. I have nothing more to say - it is up to the reader to decide who is telling the truth. If you still decide to hire Empire Satellites to work on your home, be prepared to live with the consequences.

    Metro by T-Mobile

    Metro by T-Mobile

    (6 reviews)

    I said I wanted to finance an iPhone 17. 6:27pm. He told me he'd be right with me. The customer…read morebefore bought 3 phones for his children. That process took him a whole hour. He had to call customer support because he didn't know how to do it himself. 7:31pm it's my turn and I ask him what are the finance options. He said we don't do that at this location. Unprofessional. He lacked the foresight to save a costumer 1 hour of time by simply saying we do not finance, lacked the ability to work in a timely fashion for a simple task.

    STAY AWAY They'll…read moreforce you out and won't help with the process Be extremely cautious when visiting this Metro by T-Mobile store. If your visit doesn't benefit them financially, they may resort to unethical practices to upsell or force changes on your account. they'll convert your Metro account to a full T-Mobile account without much consent if any despite your phone not being compatible with T-Mobile's system. Just to make extra bonus money, Once the change is made, they'll refuse all service and any support, claiming you're now a T-Mobile customer and no longer their responsibility. When billing issues arise due to their own activation and quoting mistakes, they will take zero accountability and simply say "go to a T-Mobile store," fully aware that T-Mobile could do nothing to fix it. This location prioritizes commission and quotas over customer service or honesty. If you value your time, money, or sanity, steer clear. This isn't one experience this is happening multiple times a week, to small and large account alike because they don't wanna help

    T-Mobile - mobilephones - Updated September 2026

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