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Waukegan, IL

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1.0 (2 reviews)
Closed • 9:00 am - 5:00 pm

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Best Buy - Gurnee

Best Buy - Gurnee

2.3(99 reviews)
4.4 mi
•$$

Went into this place a few weeks ago to inquire about computer building questions. The staff that…read morehelped me were very knowledgeable and friendly people. When I came to computer building and certain parts they knew exactly what they were talking about and if they didn't they researched it before concluding my inquiry. At the time when I went the store wasn't that full. What I mean by that is there were not a lot of people there. The options that were given to me were clear and straight to the point. I had plenty of options for what I was looking for for my computer or future computers. The overall quality and cost seem to be reasonable. If you ever have questions on computers and are looking at anything relating to building or repairing a computer this team did a pretty good job.

Just yesterday 8-28-2026 bought a whirlpool washer and dryer from Best Buy Gurnee! It was…read moredelivered 3 hours ago! So far washer ran good ! Put clothes in dryer and Check Vent lit up! Called the number of the store only to find out you go directly to Call center and was told the store takes no calls! If you have a problem you have to physically go to the store! I read the manual and it's very clearly saying problems with vent need immediate attention for more reasons than one! I got a complete run around with the call center! They told me their system shows my washer and dryer are in transit so they can't do anything until it updated which may be 24-48 hrs! This is the lamest way for a big store to do business! I will never buy another thing from them again! I spent well over 1k for these products and can't get any attention to correct this ! The manual indicates this needs immediate attention and apparently Best Buy finds it convenient to take your money and call it a day ! Worst customer service Ever. Before you consider purchasing anything from them rethink and go to someplace reputable such as ABT

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Best Buy - Gurnee
Best Buy - Gurnee
Best Buy - Gurnee

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J&E Exchange

J&E Exchange

4.3(6 reviews)
9.7 mi
•$

As somebody who's never been in a pawnshop before this one, it was an amazing experience to come…read moreout of a store with an amp and a guitar for only $200 bucks. The pricing is negotiable on 9/10 things in the store, if what your asking is actually a offer & not you being a lowballer. Great business, I'd recommend and I plan on going back once a week to see what else is on the shelves. P.S. Don't be fooled. They sell a lot more then just electronics.

I went in looking to purchase a drone of some sort. I did end up finding one (DJI phantom 3 pro)…read more Next thing you know I test test it out nothing was charged so we had the controller plugged up to see if it woukd just fly. The motors started it up and when I tried to fly it ended up going straight to the ground so the propellers broke. No issue for me so I just said Ill take it. Before they closed they gave me a day to test everything out to make sure everything worked and even now when they reopend the worker there told me if there is an issue, bring it back and we will give you a refund. Turns out to be that the controller only stayed on with the charger plugged in and didnt charge at all. When I go back the next day to get a refund(as I was told would happen) the owner over the phone told me they cant give a refund and hung up. I tried asking if the worker could contact his boss again so we can work something out but just told him he cant talk he is too busy. I woukd think if a customer for your business is needing help with an issue you would find some time. Honestly not the best experience at all and that issue needs to be fixed if a person finds a problem with an item and if they were told they can bring it back they should stick on their word.

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J&E Exchange
J&E Exchange
J&E Exchange

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Simply Stereo

Simply Stereo

4.8(33 reviews)
17.1 mi
•$$$

Stellar experience at Simply Stereo!…read more We were in the market for a new media console, and Salamander caught my husband's eye. He noticed that Simply Stereo was listed on Salamander's website as a premier dealer. He sent an email inquiring about coming in to see some items in person, and we headed there on Saturday afternoon. We were greeted right away by Dave, who was helping a customer carry something out to their car. When he came back in, he listened to what we were there for and showed us upstairs to one of the listening rooms. He patiently answered approximately five million questions from my husband and, as luck would have it, what they had on display almost exactly matched what we were looking for. They were able to to get fiddly with the details of what looking at side panel options and determining how the tv mount connects. It was a no brainer to make our purchase from Simply Stereo. The price was excellent and the customer service was top notch. From the email through purchase, it was a great experience and we'll definitely be back in the future - I think a few speakers caught my husband's eye while we were wandering the store.

I was seeking to update my 2-channel system for my enjoyment in retirement. My vintage system,…read morepurchased in large part from Simply Stereo at their old location, was working fine but I was looking for something better. After answering question after question and really listening to my responses, Dave set me up with an incredible system. He matched a McIntosh integrated amp with a pair of Dali Epicon speakers and a REL subwoofer. He came out to the house, set-up the entire thing and even corrected errors on my video system. The results were incredible. I could not be happier with the component choices and the musicality of the system. It has a great sound stage. Daves interest, attention and willingness to take the time to explain things are second to none. This is the only place to go when shopping for high-end audio equipment.

T-Mobile - mobilephones - Updated November 2026

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