Buying a mattress is no easy task. I have bought and returned three mattresses, one from H & B…read more Charbel was patient and competent in helping me to return one from his store and buy a ( hopefully) much better one. It was more expensive than the one that I returned, but let's face it: " a bed is an investment. " Nice store, family owned and are quick to offer discounts.

I placed my order online, and received my recliner in just over two days. The guys were very…read morecourteous, removing my old chair and transporting it to the space I reserved by the alley. The new chair, which looks and feels great, on my tired old back, was set up in seconds. I highly recommend Home and Beyond for its ease in placing orders and its efficiency in delivery and setup.

Nice addition to the area. Lots of great options (art, furniture, ceramics etc) and having/sharing…read morea gallery in half of the space is such a great idea. We look forward to attending future shows.

From the owner: Catered Search, Delivery, Design, Storageread more

I had one of the worst customer service experiences at Steinhafels (Schaumburg/Norridge locations)…read more I purchased two chairs on a Sunday from Schaumburg store and scheduled delivery for the following Wednesday. On Monday, the very next day, I decided to cancel after finding a better option. I made multiple attempts to cancel beforehand -- I called the store, was redirected to customer service, spoke to Bill, who told me he was off today and was told I had to speak to my salesperson, who I couldn't reach as well. Since I couldn't get help over the phone, I drove to the Norridge store in person (closer to me). At that point, I was told it was "too late" because the chairs were already on a delivery truck -- nearly 48 hours before the scheduled delivery. I was also told I would be charged a $100 delivery fee for items I never received. Customer service representative named Nate (no last name given) was completely unhelpful and inflexible, repeating policy without any effort to resolve the situation or acknowledge the circumstances. Was very dismissive and didn't acknowledge the situation at all. After over an hour of frustration -- including calling my bank to initiate a dispute -- the manager in training (forgot his name) in the Norridge store was finally able to cancel the order without the fee. This proves the situation could have been handled properly from the start. After over an hour of frustration -- including calling my financing provider to initiate a dispute -- an assistant manager in the store was able to fully cancel the order without penalty. This review would have been one star, but I'm giving an extra star solely because of that effort, even though they still agreed with the policy itself. The lack of communication, rigid policies, and unwillingness to assist customers is unacceptable. I will not be shopping here again and would strongly caution others before making a purchase.

I bought a couch and loveseat set from here. Our salesman was very pleasant and patient with us as…read morewe explored options. Sale and setting up delivery was very easy to do. Delivery went smoothly and overall our furniture is still holding up, no issues.

The quality of the furniture here is well above average. Help in the store was excellent. I…read morerecommend it wholeheartedly.

We were so disillusioned by the poor quality and high prices of places like Pottery Barn, and…read morewondered "isn't anybody making furniture from solid wood anymore?" We're so glad we found Plain & Simple. It took a while for our dining table and chairs to arrive due to the pandemic (ordered in Sept, got them in Feb), but the craftsmanship is absolutely stunning. It wasn't cheap, yet it was much cheaper than Pottery Barn's "farmhouse table" and chairs/benches made from veneer, which every online forum said would chip within a month. The two delivery guys who assembled everything were great. We're very happy with the experience.

Best MID-Century store in the Chicago area and owner is…read moreknowledgeable and friendly

There is nothing trashy about this lovely little store. Every vintage piece showcased here is…read moreextremely well-selected and in good shape. The owner obviously has a great eye for mid-century modern design, and works with local artists to showcase their new work amidst the antiques. I've already purchased one 8-foot long sea blue-green gym bench (yeah, and it's sooooo cool), and plan to purchase more. A weekly visit would not be uncalled for. They may get sick of me.

Probably one of the best HomeGoods I've been to!…read more This place is literally overstocked in all their departments - the selections and the styles are plentiful, and you're guaranteed to walk out with a few purchases! Definitely a fun trip to peruse through their items. There are certain aisles, however, that just need more organization and care - for instance, the pet bed area was crazy, as most of the beds were in huge piles, strewn all over the floor. Located at The Shops at Orchard Place; plenty of parking in the large plaza lot. +great selection of items +located at The Shops at Orchard Place +plenty of parking

Every time I come here they never have enough staff at the front. There are 9 registers. There are…read more17 people in line. They have 2 cashiers and like 5 staff walking around the store. I've been in line for 15 minutes and am still 2 groups of people away from the front. Don't come here if you have some place to be.

I went to this location looking for several specific items. I was welcomed and greeted by Brian H…read more He was very polite and most importantly gave me space to browse around. He was quickly available when I had option questions. He was very patient, showed us several options and gave us ideas for what we had in mind. He quoted all the items and showed us an estimate of the total. Added all the financing options which made it very hard not make the final purchase. There was only one item we could not find, a standup desk. We decided to check out one more place before making the final decision. Unfortunately, we found all the items we needed at that last location we visited. A stand up desk was a non-negotiable for us, which Bob's did not offer. The business is clean, restrooms are well kept. They offer refreshments and snacks. I thought that was very nice. The water was very appreciated after walking back and forth. Brian H. is a 5 star customer service representative.

Ok, I'm impressed with this Bobs Location. They definitely have some very good items, and the…read moreprices are a major deal. The GLAM designs on the bedrooms is so eye catching! And the price is very good! I think based off the sign "Discount Furniture " this is more 5. Furniture at those discounts. Also, 5 showroom as well. I've been to some other locations, they were not as nice. Very impressed. Fun Art at great prices as well. I think it's a great one stop shop to decorate your Airbnb. Apartment. Condo. House or even office! I love the options and the prices. They match up. Polite service, not too pushy. I appreciate that'. Located in same mall As BMO bank & medical Pure Spa. Across from Westfield Old Orchard Mall.

This is my favorite location, due to convenience, but when I'm on Ohio, hanging out by Eataly,…read moregoing to that location is cool too and their Outlet in Oak Brook offers awesome deals on floor samples. As for this Skokie location, it's great with its big parking lot and proximity to Old Orchard mall. The service is very friendly and top notch. We are very interested in their chairs and this store will be our first choice, should we need to replace anything. Their furniture is made in the USA and it's modern, functional, comfy, and built to last. I just love everything that they offer.

It's been a while since I visited Room & Board, but I've always admired their modern and…read morecontemporary design aesthetic. This Skokie location expanded until it gradually encompassed this entire lot. We stopped in today to look at their office chairs. My companion had researched the brands and we purchased one that was in stock and will be delivered next week. We looked at other furniture in the large showroom. Several leather chairs and a corner swivel chair caught our eye. Sales staff was friendly and helpful.

I always shop at Domicile when furniture shopping. It's a source of comparison with other…read morefurniture stores for design & price.

Stopped by this weekend. Great selection of furniture. The best part is that you can choose from…read moreover 300 fabrics to make your furniture your own style. Staff is awesome; friendly and knowledgeable.

I came to the new Andersonville location in June and bought an amazing couch! I love it so much!…read moreExcellent and friendly customer service. The store doesn't do deliveries but they have a delivery company they work with and they walked me through the process and we set it up right away. They let me buy their floor model sofa and delivered it the next day! I was so happy because I really needed a couch right away to get my new apartment up and running. Very cool store. Lots of great choices. I'm so happy I was recommended to come here!

A lot of nice, modern styled furniture pieces here; unfortunately, the dining table that we liked…read moredidn't have any chairs to match without fabric on them. Staff was approachable and helpful.