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    T-Mobile

    4.0 (40 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 1 month ago

    Services - T-Mobile

    Telecommunications

    T-Mobile Photos

    From this Business

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    Reviews With Photos

    #getthanked #tmobiletuesday 9-3-19 gift... thank you!
    Nadine C.

    Free stuff from T-Mobile... Every Tuesday is T-Mobile Tuesday when customers #getthanked. Sometimes we go to the nearest store to redeem the free gift from the T-Mobile Tuesday app (which is easily downloaded to our phone) or we just go directly to participating partners such as Taco Bell and Dunkin Donuts to get a free Taco or coffee... In the past, we have received umbrellas, pairs of socks, backpacks, etc. It's just a nice way to thank customers for their loyalty and to help promote the T-Mobile community! This Tuesday, I went to the Salt Lake Shopping Center to get my free gift. (I knew that it was a cap because T-Mobile sends a reminder to pick up the gift! How convenient!) I had seen this shop yesterday when I had lunch at the Salt Lake Shopping Center! The free parking and cheerful customer service are much appreciated! I'll be back if I'm in the area again!

    Counter help.
    Paul C.

    Every time I stop by here, the associates are always friendly and helpful. Recently came here to get my Mom a new phone and the staff was super helpful. Very patient and able to do everything we wanted them to do with the switching of information from the old phone to the new phone. Conveniently located near Longs Drugs in Salt Lake with lots of free parking. Depending on when you come, it can be a wait, however, the associates always let you know how long the wait time will be. Nice, clean store with your basic supplies readily available.

    Text doesn't send

    Years ago I got a galaxy S10 had problems with it but my dumb girlfriend is to lazy to change providers. Anyway I stopped buying the expensive phones cause the insurance has a ridiculous deductable. I get it I got a cheap 150 dollar revvl6 but I do expect it to send text and make calls. We returned it 3 times to TMobile and till this day half my text won't go through. Boost or cricket is 4 phones for 100 dollars a month. I don't know why we pay almost 300 a month for four lines at TMobile. TMobile reps just say they don't know why the text doesn't send. Saddest answer I ever heard

    See all

    Photo of Jarod H.
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    1 year ago

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    2 years ago

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    3 years ago

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    3 months ago

    Incredible service from Don who displayed friendliness, patience and professionalism. He is a definite asset to TMobile.

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    7 years ago

    Business owner information

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    T-Mobile

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    1 year ago

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    3 years ago

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    Photo of Paul C.
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    5 years ago

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    7 years ago

    Business owner information

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    Photo of Kelvin A.
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    4 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    Photo of Nani S.
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    5 years ago

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    4 years ago

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    6 years ago

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    Photo of Tiva S.
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    4 years ago

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    3 years ago

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    9 years ago

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    7 years ago

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    T-Mobile

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    Photo of Andrea C.
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    8 years ago

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    6 years ago

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    Photo of Cubby T.
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    7 years ago

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    7 years ago

    Wow Dean went above and beyond what I expected. Excellent customer service I really appreciate that.

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    Photo of Neiani Q.
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    11 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    9 years ago

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    9 years ago

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    7 years ago

    Business owner information

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    Photo of Live R.
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    9 years ago

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    11 years ago

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    10 years ago

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    10 years ago

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    10 years ago

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    Ask the Community - T-Mobile

    Review Highlights - T-Mobile

    Although I switched from At&T to T-Mobile over the phone, I visited this location with my husband a week before.

    Mentioned in 9 reviews

    Read more highlights

    Verify this business for free

    People searched for Mobile Phones 1,503 times last month within 15 miles of this business.

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    Bluejay Wireless - If you qualify, we'll save you hundreds every year!

    Bluejay Wireless

    (6 reviews)

    Downtown

    They are the worst customer service reps I have ever encountered…read more My free phone went on the blinks very soon after I received it. The battery doesn't hold the charge and the service bars always disappear rendering my phone unable to make or receive calls sometimes for days at a time. Calling customer service they said $20 to replace but if I pay $50 I can upgrade to an Android with wifi abilities. We don't have a credit card so we went out and purchased a prepaid one for $50 and called the number in on 12/1 and were told phone would arrive 7-10 days. I will make a long story short, it is now 3/1/18, we still don't have the upgraded phone, nor a replacement phone, we have been jerked off everytime we have called (which is manned by foreign speaking reps with ridiculous names that can't be spelled) they say just wait every time. I made a complaint after 45 days of waiting with Better Business Bureau who made several attempts to contact them, and then closed my case after 30 days due to lack of contact and said my complaint would be added to the ones they already had on file..... Really!!! So nothing is done to the business??? These practices go unpunished? So now after 90 days I still have no phone, no refund, and to top it all off they have texted me many times urgently to recertify, and among my many calls to customer service, each time I tried to recertify I was told the line was done and to call back. The text gives a URL address to recertify which is not valid and their www.bluejaywireless.com page is gone so WTF, I applied with another company to get my phone I'm so disgusted with this company and only pray that they all lose their jobs and they go defunk if they haven't already. THE WORST COMPANY EVER!!!!

    Jason from School Street was awesome!! He was professional and friendly. He gathered my information…read moreand processed it quickly. I did not feel like I was receiving a handout from a public worker, but I feel I gained a friend. He was very charismatic and informative. Great Job Jason!!

    Servpac - Disaster Recovery Office Space at Servpac's MTP Data Center in Mililani

    Servpac

    (15 reviews)

    Kalihi

    If I could rate this company with zero I would. DO NOT ENGAGE with this company. Run away. They…read moretalk a good story but implementation and service is the worst I have experienced in 30 years in business. The call the center is in the Philippines. When you need local help you need to go through layers of "so-called" offsite help. When you need a tech to be onsite especially when doing the cutover. They told us you can do it yourselves. That didn't work and now they are sending a tech over since our phone service still doesn't work when we asked several times for a tech to be onsite. It has taken us over a month from porting to still not having phone service. Their solution is that you have to buy more services which then takes LONGER to implement. I get companies are enamored with saving money with outsourcing, but at the end you end up losing clients with the crappy service. Wake up ServPac. We are trying to help local companies, but you need to step it up!

    Be careful before you make a contract with this company. In the terms of agreement it looks like a…read more3 year deal. It's actually written in big letters, but it says 5 years in a smaller letter font in the order sheet. After 4 years in their contract, we had to cut costs during this hard pandemic situation and we are down sizing and wanted to terminate the contract. But they are still asking an early termination fee over $1800. No other communication company recently is asking for a 5 year contract. It's sad... In addition, they raised the monthly fee from $136.07 on the contract to $146.31 without any notice. It is automatic pay from my checking account, so nothing I can do.

    T-Mobile - mobilephones - Updated May 2026

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