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    AT&T Store

    2.9 (40 reviews)
    Closed 9:00 am - 7:00 pm
    Updated a few days ago

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    Reviews With Photos

    Casey G.

    Been needing to upgrade a line, so I finally went into AT&T to get that upgrade. The Moanalua Shopping Center location is the nearest to my home, so I decided I'll come here. This is a smaller store compared to the others I've been too. Clean and quiet. Parking outside depends on the center. During lunch or dinner, expect to hunt down a stall. I was helped by Than, who was very knowledgeable about the products and services offered. As soon as he was available, being that there were others who were being helped. He made the upgrade process an efficient and easy transition. He reviewed my plan with me and suggested any upgrades and other promotional offers. Thank goodness for my Walmart discount because I actually have a pretty good deal as is. I chose to get the (RED) iPhone 7. It's brightly colored red and a white front finish. There were so many phones and colors to choose from. He turned it on and offered to set up the phone. He was even gonna help with transferring files/data through the cloud but I didn't need that extra service. I felt like this was a great experience. I usually like to go online to order my phones so I don't have to worry about anyone else suggesting things I don't need or because it takes too long at stores. Fortunately enough, this was a great visit and I was glad I chose to come here. For the most part, they try to be personable and assist you as much as possible.

    Darlene L.

    Bad service. Got my (insurance) phone on Tuesday. Up graded from a Galaxy S 3 to an S5. So excited until I tried to use the "call forward " feature. Tech said the HD enhancement features does not work in Hawaii & there's nothing they can do. I'm wondering if AT&T thinks we are living in grass huts? I work in a high security area where cell phones are banned. I need that call forwarding to keep in touch with my disabled family members. I truly am thinking about going to another carrier.

    Good Job Sir !!

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    6 months ago

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    2 years ago

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    8 months ago

    Great service!! Really helped my husband and I with our new phones. Great customer service!!!

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    7 months ago

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    1 year ago

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    2 years ago

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    2 years ago

    We came to upgrade grandpa's iPhone 12. We were offered an incredible deal and service so we upgrade 3 IPhone 12s to 15.

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    2 years ago

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    5 years ago

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    5 years ago

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    2 years ago

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    9 years ago

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    4 years ago

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    10 years ago

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    11 years ago

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    11 years ago

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    5 years ago

    Very poor service. Only had one person taking care of customers. Waiting for 15 minutes and service technician never a knowledges me

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    12 years ago

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    9 years ago

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    6 years ago

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    8 years ago

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    7 years ago

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    12 years ago

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    14 years ago

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    9 years ago

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    10 years ago

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    10 years ago

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    7 years ago

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    9 years ago

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    8 years ago

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    11 years ago

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    Ask the Community - AT&T Store

    Review Highlights - AT&T Store

    Immense gratitude to Thomas for helping my husband switch to FirstNet and ensuring smooth transition from iPhone 12 to iPhone 15 Pro.

    Mentioned in 2 reviews

    Read more highlights

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    808 Cases - iPhone 6plus cases

    808 Cases

    3.6(28 reviews)
    2.9 mi
    $$

    I've noticed this place when I pick up Starbucks in uptown at pearlridge…read more It's a kiosk with many cell phone cases. I needed a case for iPhone 4s for my little one. The young person with short hair who helped me. I was so impressed because she brought out one of those black velvet tray like I was trying out a million dollar jewelry. She carefully put on the case on iPhone and showed it to us. I also bought a screen protector which they have many varieties and samples so you can see. She also put it on right there under her bright lamp and saw her using a small blower to get all the lint out. I'm pretty particular about the screen protector because people do a half bottom job usually so I end up redoing it at home. But darling she did a fine job. I also got 20% off and she also said I can get 20% off if I bring the receipt back for another cause. This place is the place get your cell phone cases folks!

    Location: Macy's side pearlridge. Right by the food court and center stage…read more Cases: the load of cases! So many options! I was looking for a card case for my debit card and ID and they had numerous options. Staff: I was helped by Jeanne and she provided superior customer service. I let her know I wanted to look at a specific black card case she let me feel it and also let me know that they were running a special for buy one get one 20% off. So I purchased a glass screen protector and she also stated she'd put it on for me! Talk about amazing customer service! It's such a hassle to put on screen protectors but she took her time and did an awesome job!! I'm not one to visit kiosks in the mall, I've always ordered cases online thru Amazon but I'll definitely be back for more superb service! Thank you Jeanne!!!

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    Please make sure your employees help out a customer. Instead of just being on her phone.

    Aloha Phone Repair by TCA Wireless - Honolulu - Smooth, powerful, and ultra-premium -- iPhone 17 Pro Max 
$-- * 128GB/256GB * Like New
Super clean. Fully tested. Ready for pickup today.

    Aloha Phone Repair by TCA Wireless - Honolulu

    4.7(815 reviews)
    6.8 mi
    $$

    I brought my iPad to the Don Quijote location on the same day I inquired about screen repair. I…read morespoke to Joy which was helpful in letting me know the estimated price as well as what locations are available for same day repair. I arrived to the location at around 12:30pm (time stamp in image.) I spoke to two employees. I talked to one employee that took a look at my iPad and confirmed the price and time to pick up (2 hours). I also confirmed again with the guy who managed the payment that it would take two hours. I show up around 4:45pm and no one greets me walking in. So I walk up (five minutes later) to the first employee and asked if the tablet is ready. She told me, "Oh you're early, I just have to put on the screen." It had been 2+ hours since I dropped off so I was confused but I said I will wait till they are done. I came back around 50 minutes later and the repair is not done yet. At this point it is already 5:45pm and it has not been finished. I wait until 6:18pm and she hands me it without apologizing for the wait or anything. I regret not saying anything about the time issue but it feels conflicting because of all the things I signed and I am not sure if I am in right to. The problem is not how long it takes, but it was the misinformation about when pick up would be. I confirmed with two people that it would be ready in two hours. It came out to almost 6 hours. I would not have minded dropping it off and coming back another time, if they had communicated that. But I was told it was 2 hours so I waited there, standing in the store and not wanting to rush the employees. The repair itself is excellent but the customer service was conflicting. I paid $329.84 and expected quality care. I do wish I had a better experience because it seems others do.

    Im back again! This time my friend needed a phone and really fast! He had a budget and the phone…read morehe was looking for and we got it all within his budget! The phone is in great condition looking very nice! Im only gonna post the case cause the case is cute lol.. thanks to Vannas great customer service and product knowledge and Gerica for helping me get the phone with accessories and helping me to choose TCA as the go to place for cellphone sales, accessories, and repairs! I feel very confident in my purchase with TCA and I will be back again! My friend needs another phone! So ill be back! Thank you soo much!

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    AT&T Store - mobilephones - Updated May 2026

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