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    T-Mobile

    3.4 (45 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 3 months ago

    Services - T-Mobile

    Telecommunications

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    2 years ago

    Helpful 33
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    6 months ago

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    2 years ago

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    5 years ago

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    5 years ago

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    5 years ago

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    4 years ago

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    Photo of Devin A.
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    6 years ago

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    4 years ago

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    3 years ago

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    7 years ago

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    T-Mobile

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    7 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    Photo of Shy K.
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    11 years ago

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    5 years ago

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    5 years ago

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    7 years ago

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    4 years ago

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    Photo of Pua N.
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    6 years ago

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    Photo of Bianca B.
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    12 years ago

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    13 years ago

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    14 years ago

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    7 years ago

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    Photo of Jelvin M.
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    7 years ago

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    12 years ago

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    10 years ago

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    14 years ago

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    11 years ago

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    9 years ago

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    12 years ago

    Seriously think of putting an express lane or something... waited over 35 minutes just to print out one paper that took less than 2 minutes.

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    12 years ago

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    12 years ago

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    Photo of Lance I.
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    9 years ago

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    10 years ago

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    14 years ago

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    Photo of Dee S.
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    12 years ago

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    12 years ago

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    Photo of Ralph C.
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    11 years ago

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    Page 1 of 2

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    Review Highlights - T-Mobile

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    Hawaiian Telcom

    Hawaiian Telcom

    (1.3k reviews)

    Downtown

    Oh my... Hawaiian Tel…read more.. We moved to a new place, and a technician came yesterday to install the internet. Right after he left, the connection started acting up. After spending about 40 minutes troubleshooting with support, they told us the installation was done incorrectly and that the technician needs to come back. Basically, now we get internet for 10-40 minutes if we're lucky, followed by 5-20 minutes with no connection at all--and there's no way to predict when it will come or go Extra star from my previous review: I also made sure to ask them not to charge me for the transfer/ service since it hasn't actually been provided and they agreed to that, and wait time on the line was only 15 min

    Ma Boo Hai Hawaiian…read moreTelcom is going to be the source of so many heart attacks and strokes on this island. You can never get a person from Hawaii. It's always people from the Philippines. Always! It is impossible! We called once to fix our internet. Tele-operators in the Philippines were so useless. Can we speak to someone in Hawaii? No Do you know why they are so late? No Will you be able to send someone today? No What comes after Filipi? No. We asked accounting because sometimes they can forward you to someone who can act if you threaten loss of money... still no. They only go worried about or situation when we threatened to give them a shitty survey review. Installs are quick to act. Repairs can take months... After months of waiting on internet repair. We had enough! So to work around their useless tele-operators. We called to Install... just so we would have a worker come in to the office. We spoke with them. Stated our problem and they fixed it on the spot with a phone call! Hawaiian Telcom should change their name to Filipi NO Telcom.

    Servpac - Disaster Recovery Office Space at Servpac's MTP Data Center in Mililani

    Servpac

    (15 reviews)

    Kalihi

    If I could rate this company with zero I would. DO NOT ENGAGE with this company. Run away. They…read moretalk a good story but implementation and service is the worst I have experienced in 30 years in business. The call the center is in the Philippines. When you need local help you need to go through layers of "so-called" offsite help. When you need a tech to be onsite especially when doing the cutover. They told us you can do it yourselves. That didn't work and now they are sending a tech over since our phone service still doesn't work when we asked several times for a tech to be onsite. It has taken us over a month from porting to still not having phone service. Their solution is that you have to buy more services which then takes LONGER to implement. I get companies are enamored with saving money with outsourcing, but at the end you end up losing clients with the crappy service. Wake up ServPac. We are trying to help local companies, but you need to step it up!

    Be careful before you make a contract with this company. In the terms of agreement it looks like a…read more3 year deal. It's actually written in big letters, but it says 5 years in a smaller letter font in the order sheet. After 4 years in their contract, we had to cut costs during this hard pandemic situation and we are down sizing and wanted to terminate the contract. But they are still asking an early termination fee over $1800. No other communication company recently is asking for a 5 year contract. It's sad... In addition, they raised the monthly fee from $136.07 on the contract to $146.31 without any notice. It is automatic pay from my checking account, so nothing I can do.

    T-Mobile - mobilephones - Updated May 2026

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