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    Boost Mobile

    3.3 (12 reviews)
    Closed 10:00 am - 7:00 pm

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    Ray B.

    I scheduled an appointment for finger printing here online through Field Print. It's located in Waipahu beside Elena's. Parking can be challenging since the place is so busy with all the restaurants here. Appointment was pretty efficient. Walked in for my booked appointment. Checked in with staff. Showed the required ID and got finger prints done. Took less than 10 minutes. If you need finger printing done, this place is convenient for the west siders.

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    17 days ago

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    1 day ago

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    9 days ago

    awsome service quickly got my phone in and out great new deal on the iphone 17e thank you zenobia and alia

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    3 months ago

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    3 years ago

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    4 years ago

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    1 year ago

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    3 years ago

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    2 years ago

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    11 years ago

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    Spectrum - Thanks for the telephone and television service!

    Spectrum

    (107 reviews)

    This is more of information than review. You can book an…read moreappointment in advance online that's what smart people. Old people like me walked in and waited roughly about 30 minutes. Not too bad. Staff are efficient and professional. However, you have know your devices. At least the basics. For us we just wanted to switch out our old modem and router as Spectrum recommended. But with anything else we all make mistakes. I think the very first staff gave us modem and router that were not compatible. So we kept switching out the router multiple times thinking it was just that. A technician came out too but no fix. The happy ending was that we got brand new compatible modem and router. Yay! Lesson: make sure your modem and routers are compatible. You should not mix and match!

    Mixed Experience: Frustrating Wait & Rude Staff Redeemed by Eric's Exceptional Service…read more​Reading the reviews for this location, customer service and wait times are common concerns, and unfortunately, we experienced the same issues. So why the 5-star review? It comes down to one exceptional employee. ​We stopped by on Monday afternoon around 4:45 PM to troubleshoot a phone connection issue. Despite being second in the queue, we waited about 25 minutes. When it was finally our turn, an older customer cut in line to speak to Clyde. Instead of directing her to wait, he spoke with her for several minutes, delaying us further. ​When Clyde finally addressed us, his tone was dismissive and frankly rude. He annoyed asked, "Did you call the Customer Service number 601?" When we said no, he declared, "Well, we are limited in what we can do in-store as they limit us... Call 601 and see if they can help you." He made no effort to even assess the issue. Clyde, if you lack the motivation to serve customers, perhaps a front-facing customer service role is not for you. ​We called 601 and spent over two frustrating hours on the phone with a representative trying, unsuccessfully, to resolve the connection. ​The Reason for the 5-Star Rating ​During this entire ordeal, another service representative, Eric, who was already busy with his own customers, genuinely cared enough to try and help us. He masterfully juggled his primary customer and our issue without compromising service to anyone. He performed diagnostics and briefly appeared to fix the problem, though it ultimately turned out to be an issue with the phone hardware itself, not the Spectrum eSIM. ​After spending over 2.5 exhausting hours there, we were incredibly frustrated with Clyde and another indifferent worker, Noel, but deeply impressed by Eric. ​If you ever need to visit Spectrum at Pearl Highlands, ask for Eric. He goes above and beyond to provide effective help and truly models the work ethic and customer-centric traits that Spectrum needs in all of its employees. ​Mahalo, Eric.

    Boost Mobile - mobilephones - Updated May 2026

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