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    2 years ago

    Jacob was very helpful, kind and patient. I would recommend this tmobil to everyone who needs a phone!

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    1 year ago

    NOT sure how to feel about this company when someone #UNAUTHORIZED on my account is able to add an extra. #sad #headaches

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    5 years ago

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    T-Mobile

    T-Mobile

    (53 reviews)

    $$

    The staff clearly takes pride in what they do, and it shows in every smile, every detail, every "Is…read morethere anything else you need?" It's rare these days to see a team so dialed-in, so aligned, so committed to delivering an elevated customer experience.

    T mobile, please do a better job at training your employees to problem solve and more importantly…read moreto NOT give people a runaround or incorrect info. I went in on 04/15/2026 around 5:40-6 pm to understand why I was still getting charged when I cancelled my services a month prior. It turns out, I still had 3 active lines, so unacceptable. Now, this isn't the reps or stores fault but more so the phone rep I previously had spoken to back in March. My issue with this store and people in the front is that I was TOLD to go to a "corporate store" over 30 minutes away in menifee. Why? To get "verified" as my T-Life app had been disabled because my phone was no longer active with t mobile. WHY am I being sent to a different store 30 minutes away especially with these gas prices? So insane, just say you didn't want to attend me. Because I went to a "non-corporate " store in San Jacinto (less than 10 minutes away) and was able to solve the issue by getting verified in-store with my ID. Why did this store not do that in the first place?? Ridiculous that I was told otherwise. Please do better at not giving out false information and actually assist people trying to cancel their lines the FIRST time.

    T-Mobile - mobilephones - Updated May 2026

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