had an outstanding experience at the AT&T store, thanks to Dexter. He is incredibly kind, swift,…read moreand efficient--truly a high-functioning and knowledgeable professional. Dexter made the entire process extremely easy and straightforward, ensuring that everything was handled smoothly. He followed up afterward to make sure everything was going well, which really impressed me. Because of this exceptional service, I'm more committed than ever to keeping my phone service with AT&T. I'm not even considering switching to another provider anytime soon. In fact, I'm now looking into additional services that AT&T offers, all because of the great experience I had at this store.

I recently visited this location to see if I could find a better price for Internet service than I…read morehad with my previous provider. Berenice got me started out and was really nice. I had so many questions and she was super patient with me and explained things thoroughly. I also had Dexter help me set up the AT&T app on my phone. He walked me through the process of receiving my new modem in the mail and setting it up. Both people were extremely helpful to me and not pushy at all. Not only was I able to get new equipment than I had with my previous provider, but I also will be saving so much with a promotion that was happening. So glad I made the switch to AT&T.

I went to T Mobile to get a phone for my business , we have been having problems with our AT&T…read morelandline phone, and I was helped by Matthew Rodriguez. Matthew was super knowledgeable,patient and listened to my concerns he suggested several different options and helped me decide on a great plan. He never was high pressure and even made sure that I got the best deal finding extra savings. A big thank you to Matt and a job well done I would highly recommend anyone needing any kind of help with cell phones to see Matt Rodriguez at this T Mobile location

Located next to IKEA at the mall…read more I had to return my router that I got replaced so I thought oh I'll just return it at the store it will be "faster" but I was wrong It was slow and not enough folks helping but eventually a store manager came out along with someone else I'll say when I was helped by the manager I wish I had got a friendlier person and I tried to tell her things but she just sorta was maybe not in a good mood at the time In the end she did soften up but man I wish there was help for easier items vs having to wait a long time for people trying to figure out phones and plans Next time I'll just mail back my item it's faster

This particular location located inside of the South Bay Pavilion in Carson is not as busy as other…read morelocations in the South Bay Area. It is best to make an appointment just in case, but the wait here is less than ten minutes. We were here to get a new cable box since ours was over six years old and had stopped receiving service. Our service person, Olivia, was also able to reduce our overall service bill by a third of what we were paying. This was accomplished by adding a secondary e-sim to my phone, which added a second separate telephone number and line. I will read the fine print for this deal as it may be more costly. The second phone number is free for a year, but I will be charged $30 per month should I decide to keep the new phone line and number after the initial year. The new box worked great once we got home.

I made an appointment over the phone to exchange my router. When I went into the store, I was…read morehelped and completed the exchange without any issues. However, as I was leaving the mall with my 7-year-old child, an employee named Emily came out of the employee door on the side of the mall and confronted me. She told me she wanted to fight me and threatened me in front of my 7-year-old. This was completely unnecessary, very unpleasant, and extremely unprofessional. I'm very disappointed by this experience. I hope management addresses this situation and provides better training to their employees on how to treat customers appropriately. Customers should never be confronted or threatened, especially in front of their children.

Let me start by saying i found out about this business through my city's facebook page. I sent…read moreOscar a message with the issue i was having. I dropped it off the next day. He kept in contact with me on the repairs that were needed. One day service with a warranty. I will be back if needed.

I'm confused about what happened here. I requested a quote for a laptop battery replacement and was…read moretold $75 plus tax on the parts, so around $78, which I still think is a good price. I agreed and said I would come in on the 8th. A few days later, I messaged to reschedule to the 15th. The owner replied on Yelp that it was fine. On the morning of the 15th, I texted my arrival time a few hours in advance, to which he never replied. I arrived at the shop with my laptop, and the employee working said there was no order for me, which was confusing because the owner had been so communicative. He said he would order the part and it would be there later that week and I agreed to come back. I got a text confirmation with my order number and everything. Fast forward a week and a half: silence. Nothing. I replied to the order confirmation text asking if it had arrived, and I don't know if it went through or not, but it's just weird they wouldn't have the part by now or some kind of update. I gave up, bought a kit on Amazon for $35, and installed it myself in 10 minutes. I don't know where this project fell apart, but if the shop didn't want to take it on, they could have declined it. I'm just confused by lack of follow-through because they have so many good reviews, and I thought I had done everything I could, both in person and online, to confirm I wanted the service.

My family has gone here for years to full up our numerous 5gal water bottles every week and a half…read more The man working the shop has always been friendly and sociable whenever I come in. With filling up water, you have 2 options: pay by gallon or get a water membership, which is what my family had been doing for the past 5 years at least. There's a book log up in the front that they go by honor system, you pay ahead of time and mark down how many gallons you fill up. There's a whole row of water machines on one side with 2 water bottle cleaners and on the other there's phone accessories, a copier/fax/scanner, and phone cards. They used to have 2 carts to move your water bottles after they've been filled, but now there's only one. When it gets busy, sometimes people will have to wait their turn to use the cart. The parking lot is huge so if I have no more than 2 5gal bottles, I'll just carry them out to the car. Water and Cellular is located in a huge plaza and there's a lot to do and see so this is a great location for them.

Been coming here for almost 5 years now and every time I go I get the same chill vibe! Cheap…read morebeverages if you're thirsty and his operation is very organized.

Recently connected Wi-Fi with Verizon. We ran into a small…read moresituation that was taken to Jesus who instantly found a solution. I appreciate his quick thinking that saved everyone energy and time. Thank you for your leadership Jesus!

Every time I have a male helper, they are of no help…read more They don't give me the time needed and help new people coming from the door instead of me. Only come here if you get a female if you are female.

Went to replace my screen and it was done very fast and there was good service. good price compared…read moreto other repair stores.

Kyle was great. Set up the new SIM card and replacement battery while I waited. Cost was very…read morereasonable. This little shop was busy, but quick counter service kept things moving. I'll be back next time any phone work is needed.

Super nice staff! I had some issues with my phone, so they performed a diagnostics test. It was a…read moresuper quick service and fairly priced. I am definitely going back if I need any other phone repairs.

My Pixel 9 phone power port got clogged yesterday. I've had several repairs done excellently at…read moreSouth Bay Mobile Repairs in the past so I took it to them again (even though some places were closer). It took maybe 10 minutes to do the repair. As before, excellent results at a fair price with absolutely no problems whatsoever! I can't say enough about them and will take any cell phone problems back to them.

Absolutely ridiculous return process. I walked in to return equipment and was told I had to wait in…read morean 8-person line just to hand it over, yet apparently UPS can accept the same equipment as a simple drop-off with no issue. Makes no sense and shows how poorly Spectrum runs this system. The employee, however, was polite, helpful, and gave good solutions to work around the process. So this is 1 star for Spectrum's operation and 5 stars for the employee just doing their job professionally.

This place sucks. They take forever. They aren't efficient at all. The employees help one person…read moreand then disappear for like everrrrr before calling the next. It's really ridiculous. It was such a terrible experience that it actually made me want to cancel spectrum all together.

From Everlee D. Hello. I must say that I was very impressed…read morewith Bobby on 7-23-26, at your Torrance location on Sepulveda Blvd. I had a 3:30 appt. Bobby assisted me and he really listened to me. Me being a personal that babbles, even I lose track of what I'm trying to explain. He managed to filter through my babbling and got the job done. He knew exactly how to get to the issues and solve the problem, without me having to leave my phone. I was only in that office for maybe 15 or 20 minutes. Thank you, Bobby, for knowing your job.

Came in here today to get my phone fixed as I dropped it this morning and my screen broke. The…read moreresponse was super fast when I walked in and dropped off my phone as I had filed a claim beforehand after just three hours after I dropped it off. They were already with my phone and replaced it with a brand new screen. Amazing service, they made the transaction transaction, extremely easy and straightforward.