I don't know why I have put up with this company for over 25 years. All they do is raise my bill…read moreand fail to provide service. When there is an outage they just say tough luck we are working on it. No help no updates then when bill time comes "oh we are going to charge you $60 more a month." I get why everyone is just streaming.

David, the owner is a true professional. He has proven to be extremely consistent, knowledgeable,…read moreand delivers what he promises. He took the important step of setting up a VOIP system along with a internet provider for my Arizona business off of my plate. He has multiple connections that respond immediately. His follow up was on point and he makes sure each and every step is taken care of and explained in detail. Refreshing to come across someone who sincerely cares and he deserves all the success that comes his way. Highly recommend!!!

I came in to open two of the most basic phone lines for my kids so they would have a way to get a…read morehold of me after school. For two basic phone lines my bill was only supposed to be $100 plus tax. She told me she'll add on a "free" line for me just because well when my next bill came I was automatically enrolled in a magenta plan for $140 a month. If you do decide to come here for service just please be careful and look over your bills and contract carefully!

INTERNET SERVICE FAILURE - This company has failed me completely. I've been using this company for…read moreover a year. At this time My new 4K OLED TV frequently runs at 480p, all blurry with frequent stoppages. Now when I call them they say they are just completing repairs and it will be up to my normal speeds within the day. I'm getting 4 to 6 Mbps. They've obviously outsold their capacity, and they obviously don't care. Right now there are no good internet services in Phoenix. So I'm stuck. Just as soon as there is one I'll end all services with this company, including my phone. I hate liars.

This is now our family's new T-Mobile store. I called T-Mobile customer service last night looking…read morefor a specific phone. The rep let me know that the phone was out of stock online and suggested that I look in my area for a store that may still have it. It was getting late and the T-Mobile stores in my area were closing in 20 minutes. I called the 5803 Northern Store and spoke with Alex. He was very helpful and even though the store was closing soon he did not rush me at all. He even offered to look for the phone and asked me to call him back in 10 minutes. When I called back Alex had found the phone. I arrived this morning at the 5803 Northern store at 9:57 and the doors were already unlocked. Alex had the phone waiting for me and I was in and out of the store with the new phone in hand in less than 10 minutes! Thank you, Alex! You have made my Easter shopping so much easier! Our family's baskets will be full and my mom's basket will have a new phone! Call this T-Mobile Store @ 623 915 2000 and ask for Alex - he will not let you down! Blessings to all for a Glorious Easter!

The girl when I came in may 7 around 6 pm was rude for no reason. I walked in she gave me a dirty…read morelook, didn't greet me or tell me anyone will be right with me nothing. When I asked the wait time she said with a snarky tone "it's just me right now" I understand that that's not the problem I just wanted to know how long not how many people were working. Do better go somewhere else

Morgan and Dean have been excellent to work with. We have a long standing relationship. The…read moreCanyon Telco team has handled Corporate Job Banks unified communications, facility cabling, and business telecommunications needs for more than 10 years. They have helped us to develop multi-facility strategies towards our telecommunications and delivered the hardware and software to make everything work. These guys are great!

I would recommend Canyon Telecom for anyone needing any system upgrades or installs. I have worked…read morewith Dean in the past and have involved in other organizations with him. Dean is very reliable, always over delivers. Excellent work ethics, reasonable pricing.

5 stars for RELIABILITY, 5 stars for EXPERTISE, 5 stars for BEING ON TOP OF IT! YOU GUYS ROCK!…read moreLove this team! I love when companies take care of your needs and give you what you need and thats exactly what they did. They didn't try and oversell me on unnecessary items. They took the time to walk me through the issues we were experiencing and presented an economical fix. ALSO, Their response time is IMPECCABLE, after installation (total user error!!) I needed someone to come back, not only was my call returned almost immediately but they had me back in business the same day! Thank you Phoenix Communications! Thank you!

Phoenix Comm sold my client a projector screen to replace one they didn't like for their main video…read moreconferencing room. The screen that came was MUCH smaller than what was ordered by Phoenix Communications. Phoenix Communications refused to swap the screen out for what they quoted unless we paid them another hefty fee. I have a PDF of all communications to prove this review true. We were told that they would not make good on the quote AFTER they received payment. BUYER BEWARE!!!!! This company is VERY unethical. Please contact me for a copy of the email string. --Email string with person info removed-- 1 message Thu, Dec 20, 2018 at 11:07 AM To: - Cc: - Call me. Marty www.phxcomm.com On Dec 20, 2018, at 11:04 AM, Harry -email address- wrote: Will do. I'll be sure to post reviews and include this email string. Have a happy holiday season! Harry / Position / Company Phone: # Email: -email address- Website: Web Address Address: On Thu, Dec 20, 2018, 5:37 AM Marty Marty Email wrote: Hey Harry, Sorry for the aggravation here. Go ahead and find yourself a new company to work with. Take care and happy holiday. Thank you. Marty V.P. Sales & Marketing Marty Email www.phxcomm.com o 6027147145 Ext.103 c 6025266663 Phoenix Communicaons Solutions From†Harry††€mailto-email address-' Sent†Wednesday¨†December†19¨†2018†515†PM To†Shannon† Cc†Marty† Subject†Re†Company Name It's not projecting properly because the screen that came was waaaay smaller. Like a ton smaller. Since I hired you to do the work then I will have to eat the cost personally of a new screen. I expect the venders I work with to stand by there work and the products they order and install. We run our company with ethics over profit. We are more than happy to find a new venders to work with that has similar values. Please let me know how you want to handle the situation. Thanks, Harry / Position / Company Phone: # Email: -email address- Website: Web Address Address: On Dec 19, 2018 4:46 PM, "Shannon" Shannon Email wrote: Hi Harry, The screen I quoted was a 69 in Image Width : 92 in Screen Surface : ". That is the screen I ordered and Ryan was able to get it to fit their existing frame but when the projector was on it, it did not project onto the screen right. Ryan suggested a size up which is what I quoted you would cost about $175.00 more that's with no mark up my cost. I can go pick up the screen since Ryan left it up and just credit the customer back. Unfortunately, AV is not what we do everyday like cabling and phone systems and I apologize it did not work out well. Like I said I went off the dimensions of the existing screen and I just don't understand why it's not projecting properly onto it. Thank you, Shannon 12/20/2018 Company Mail - Re: Company Name From†Harry -email address- Sent†Wednesday, December 19, 2018 4:24 PM To†Shannon Shannon Email; Marty Marty Email Subject†Re: Company Name Guys, I have to figure out the screen situation at Company Name or i am going to have to switch AV/Cable companies. Can we get some resolution on this? It's been a really long time. Harry Position , Company Phone: # Email: Harry Email Website: Web Address Address: On Tue, Dec 18, 2018 at 2:06 PM Shannon Shannon Email wrote: Hi Harry, I can schedule a tech out on Thursday to check the conference room. As far as the projector, I did find another one but it was more expense and you said you may have to get some quotes from somewhere else to get a comparison. Thanks, Shannon From†Harry -email address- Sent†Tuesday, December 18, 2018 12:25 PM To†Shannon Shannon Email Subject†Company Name Hi Guys, Just wanted to check on the status of the Projector screen to see if its in yet. I also need a port fixed in a conference room. Could we schedule time for someone to come out? 12/20/2018 Company Mail - Re: Company Name Thanks, Harry Position , Company Phone: # Email: Harry Email Website: Web Address Address:

We switched from Cox high speed internet to T-Mobile 5G Home Internet because of a major increase…read morein Cox's monthly fee. We went for the highest T-Mobile Home Internet plan with the 2 devices: a Gateway & WiFi Mesh Access Point was sent to us and we found switching over and installation to be quick and not difficult. The speed was to be about 200-300 mbps and ends up being about 135 mbps. Why the difference? Because our devices are wireless. Our everyday speed for internet and television streaming is adequate. The beloved T-Mobile customer service is VERY disappointing. For example, when addressing an issue, they said they will email me a link for a VISA gift card to be after 90 days of service. They did not send me the link and when inquired about it they told me it was too late. I told them I never got the link so it took me several calls, being on hold, and transferring me, and then giving me reassurance which ended up being just words and a few lies on what they told me and promised. This involved hours of phone time, and when they decided to enable me to still be eligible for the gift card, they told me it would take "10 weeks, plus or minus 7 additional business days from when it is approved". During this process I was told 3 times I would get a confirmation email, which I never got and also a call back pledge which I never received. So more lies. Gone are the days of their award winning customer service. Now I will be waiting to get the digital MasterCard gift card which I have my doubts about ever receiving. UPDATE: After jumping through hoops and waiting weeks, I DID receive the Promotional Digital MasterCard. To add insult to injury, my home security system has been giving me problems and after a 2 1/2 hour service visit they told me that my T-Mobile internet was inadequate for my security system making it's features unaccessible except for working only intermittently - great huh? I will consider switching from this service when feasible but now I cannot enthusiastically recommend using it.

The sales person sold me a screen protector by telling me that if the protector fails to protect…read morethe screen it would be replaced. We were never told you had to have a 360 warranty as well. We have to phones and lines. Even if you have the 360 service plan you still have to pay for major repairs. I would recommend purchasing a protector from somewhere other than tmobile.

Have never had an issue, and customer service has always been very quick(under 10 mins) and…read moreresloved any questions. Thank you Nicki! for you assistance on a simple question.

We moved over from Cox Communications about a year ago. Cox was HORRIBLE! Wyyred made our move so…read moresimple! Wyyerd's Customer Service was pleasant to work with and they were able to provide an affordable monthly plan for both Internet and VOIP. No equipment rental fee! No up-charges or hidden fees. They had us connected and running within three (3) days (first available appointment). We have only had to call Tech Support twice: 1. Intermittent Connectivity (due to torrential storm weather about six months ago) 2. Questions about Mobile App Both times, Tech Support was ON THEIR GAME and took care of us quickly. We are really pleased with our experience as Wyyerd customers and will continue to refer more business to them in the future!!!

Dan the phone man did awesome teaching me the ins and outs of the phone system we use at work!read more

Dan does work for us at a business in Phoenix. He does excellent work and routinely goes above and…read morebeyond to accomplish what we need done.