I wanted to pass along a great review for you all. We had…read moretwo installers come to our house (3732 W Villa Maria yesterday, 6/13...) The came right on time and right away I had questions. What was supposed to be a short thing ended up being 4 hours. Willy and Dylan diagnosed our troubles and they worked very hard and I applaud their tenacity and patience they exhibited while they were here. If there's anyone that deserves a pay increase, these two fellas should get one. It was a very professional experience. If I could find their supervisors I'd tell them myself. I've been told that there is an automatic email after any installation where I can respond, so remember that if you want to post a review. And don't anyone say anything negative about Cox they do a very thorough job.

Poor customer service, no one greets you, there's a crowd sitting and standing at the door, when…read moreyou ask a question they just say did you sign in on the tablet.. Kabrina is definitely holding the team together. She smiles, acknowledges you, and fixes the situation.

Such a good business!! Very professional and friendly people that work hard tbh! I enjoyed the…read moreexperience and will definitely come back and if you need your phone fixed for a good price then you MUST go here!! Side note it's a great place to go because they actually fix your phone perfectly and in a timely fashion which is good news:))

From the owner: With 10+ years of experience, we are offering extensive services for our customers. Our extremely…read moreprofessional technicians are always here to provide any kind of assistance for all types of electronic and cellphone issues. Regardless of whether its a software or a hardware problem. Cracked screen, water damage, black out, battery or charging port, we can fix any and every known problems to any electronic device. Also we carry a wild variety of cellphone related accessories.

Very Nice and professional service. Fairly priced and i would recommend for console repairs!!read more

Contacted Stephen G. of Vista Tronics my son's PS4 was having some issues after dropping it the…read moreHDMI port was cracked and the fan was making noise. Stephen has a home based business offering electronics repair. I dropped off the unit with my information we responded by text said he averages 2-3 days on repairs. I was very happy with the cost and ease of service I would recommend them highly.

T-Mobile has only 3 towers here, one tower has been down for months. I caller T Mobile and found…read morethis out. My connection here is absolutely horrible. T-Mobile said that this area is challenging. Meaning to me that they can not provide a reliable connection. Driving through the phoenix area my conversations on my phone drop, my GPS drops, no signal SOS status on my phone. Then goes back to LTE still as slow as dial up was. Inconsistent service here. I called T Mobile numerous times and still my service in very mint. My son has Version and has no problems here. With T Mobile tech support telling me they only have 3 towers and one has been down for who knows how long, saying this is a challenging area for them. As I see my service connections continue to be poor. I would not recommend this company for anything here. I am very frustrated with this service. I even got SAT connected with them , they telling me this will resolve my connectivity. Guess what maybe a little but not good enough to say yah it did. Still inconsistent and slow. SHAME ON YOU T-Mobile for deceiving me and saying you have the best coverage all over the USA when i signed up with you.

I recently upgraded my phone to the iPhone 16 Pro. Part of the upgrade process is trading in my old…read morephone. It did not quite register that this is able to be done via mail, as I promptly discarded the box and mailing label that arrived with my new phone. Alas, my snafu landed me a visit to this T-Mobile store. Despite being midday on a Monday, I barely had to wait. I was assisted by Ellis, who was excellent. He walked me through the process of resetting my old phone and was diligent to make sure that I received all of the verification paperwork that I needed for my records. Though I never love visiting T-Mobile stores, this was a great experience and Ellis was extremely great to deal with. If needed, I will be back!

Integrity in business seems to be a foreign concept these days and we have become so conditioned to…read moreaccept this that when someone comes along and demonstrates good qualities it is weird but refreshing... the microphone on my phone has been acting up lately and I'll be honest, I'm lazy. I asked the guy to Replace it and get it done as soon as possible. Alex shows up to my house, on time??? After calling to let me know he will be there late on Friday night. He tells me the mic prob needs to be replaced but sometimes they just get clogged especially if you work construction like I do and a cleaning might be a much cheaper fix for me. Not once, not twice but 3 separate times Alex disassembled my phone and cleaned both microphones. To discover that the mics were fine, just very very dirty... so this dude came out late on a cold Friday night and spent an hour cleaning my phone for a very, very reasonable 50 $... when he could have easily said the mics needed repaired and jacked up The price on me, how would I have known... and then he left before I could think to Tip him.... I hope I don't need cell Phone repair anytime soon but if I do, I know who I'm calling... Thanks Alex...

sierra at the Target Store assisted me in signing up for Consumer Cellular today. Verizon gave the…read morewrong code and we spent hours trying to fix their mistake. Sierra never gave up and finally we were able to get the correct code from Verizon and get my phone set up..During that time, while we were placed on one hold after another, she waited on other customers and never lost her cool. Several seniors came by for assistance. She handled their problems, treated them with kindness and respect.. I am 87 so also a senior. I have no respect for Consumer Cellular because they employ dedicated employees like Sierra. She deserves a raise! Thank you.

Worst experience with any type of store in my life. Was told by sales person Niya that my phone…read morewasn't broken and there was nothing they could do for me. Gave attitude upon the "Oh hello can I help you ugh". My phone charger post was broken verified by two other stores both Thunderbird Rd and Happy Valley. if I could give negative stats I would. She shouldnt be allowe'd to destroy someone's business with her bad attitude. In my business my phone is my life blood and when it's not working correctly to have a representative of T-Mobile tell me off the way she did she would never get my business ever again. Managers were all gone of the 4 employees sitting around.

Customer service is always great the store is clean and after the up grades its even better. Its…read morealways a good irie vibe in there I drive 8 miles just to go to this store , when there is literally one 4 blocks down from me. I am big on customer service and trust me when I say that they have it there.

I had a few of my old office computers and a laptop I needed reset so I can have for personal use…read more Everyone was very nice. I thought the price was fair, and they were done a few days earlier than what they estimated. A great experience for me!

Replaced my Vita Screen, updated my firmware (which I explicitly told them NOT to do) couldn't save…read moremy ps4. C est la vie

Came into the store and the rep she was extremely hands off and I could've just ordered and done…read moreeverything on my phone. There's really no reason they need a store considering they make you do it all on your phone now anyways and it's all for pickup.

INTERNET SERVICE FAILURE - This company has failed me completely. I've been using this company for…read moreover a year. At this time My new 4K OLED TV frequently runs at 480p, all blurry with frequent stoppages. Now when I call them they say they are just completing repairs and it will be up to my normal speeds within the day. I'm getting 4 to 6 Mbps. They've obviously outsold their capacity, and they obviously don't care. Right now there are no good internet services in Phoenix. So I'm stuck. Just as soon as there is one I'll end all services with this company, including my phone. I hate liars.