Highly recommend this business. Marcelo was able to install my security cameras very quickly for an…read moreaffordable price

You do the math, we had 3 different Cox technicians out to solve our TV WiFi problems after our Cox…read morefiber optic installed and the problems were not fixed. Marcelo came out once and we can finally enjoy the benefits of fiber optics. His pricing was fair and he's someone you can trust.

JPG was quick to respond, and very accommodating with scheduling the initial visit. Eric was very…read moreinformative and professional, and a pleasure to speak with. So far this company (JPG/AZ Alarm) is proving to be much better than other national alarm services... which, based on my experience have bad business practices, unreliability if your alarm is actually set off, poor customer service, and higher prices. This is a much better choice for home security.

They scheduled an install appointment. Never called, never emailed, no showed. I even tried…read morecontacting them and they ghosted me. Concerned as the guy who showed up during the quote took my debit card information down on paper. Will be canceling that card. Would not recommend.

Terrific. Smart skilled worker on difficult job. On time, nice…read more Definitely recommend.

Buyer beware. Company charges three hours of labor even if they come out for only one hour of…read moreservice. Now I'm stuck with an $1100 bill for someone to come out and replace one sprinkler head. Two stars because the guy was quick, one star because I was screwed out of an extra $500

I have used this company a few times. Joseph was my technician who opened a very difficult lock for…read moreme! He is professional and knowledgeable. when you have kind and excellent customer service it goes a long way. I will never use anyone else. they are exceptional! Stacie Smith Vistancia

Contacted Sure Lock and Key when I lost my key fob at work on Wednesday November 19th so they…read moreordered the replacement key and told me that they will contact me when they put the order in. They told me they would contact me to let me know that they ordered the key but they never did. They told me that it would take 2-5 days for the key to arrive and stated it should come Sunday Nov 23rd. It didn't come Sunday and still no communication from the company. I called Sunday and they told me the key should come Monday. I called Monday and was told it should come Tuesday. I called Tuesday and they told me it should come Wednesday. I don't know if this is a trend or bad luck but in situations like this I would hope companies would reach out to customers to inform them. Hopefully the company reads this and works on the communication between the customer. Please do better.

AZ Alarm installed an alarm system today. They were very organized and a pleasure to deal with! I…read morehighly recommend them.

Requested doorbell repair, they don't do standard doorbell repair. Strange for an alarm company…read morebut they did reply quickly. Changed to 5 stars based on business responses & attention to detail, so I do recommend them for what work they fu

I can't say enough good things about Roy Mordechai and Eagle Security Systems. I had several issues…read moregoing on at once with my high-tech door system, including the lock and touchscreen, and Roy was able to figure everything out and get it working properly. What impressed me most was how knowledgeable he was. He understood every part of the system, explained what was happening in a way that made sense, and didn't leave until everything was working the way it should. He even helped fix Wi-Fi issues throughout my house, which made a huge difference. Roy is professional, dependable, patient, and clearly takes pride in his work. You can tell immediately that he has a tremendous amount of experience and genuinely cares about doing the job right. It is hard to find someone this skilled and trustworthy. I would recommend Roy and Eagle Security Systems without hesitation. Truly exceptional service from start to finish.

I could not be more impressed with Eagle Security Systems. I have a large home with a complicated…read morelayout and multiple entry points, which requires a complex security setup. Roy was incredibly knowledgeable and worked with us to devise a robust system that met our unique needs. He found creative ways to ensure our safety while also minimizing the budget. Our system works flawlessly, and we have total peace of mind thanks to Roy and your team. I give Eagle Security Systems my highest possible recommendation for anyone with security needs!

IF you need a security system anywhere in the Phoenix Scottsdale area, Lucas, with Proper Guard, is…read moreyour guy. I know this first hand because I have a basis of comparison with trying to get a "Proper" system in my home in Colorado. Lucas is so knowledgeable that he had to school my security person in Colorado because my colorado guy connected my cameras to an indoor light switch. As soon as I switched off the lights inside, the cameras didn't function. Things like this can happen if you hire someone who really is not an expert. The fact that Lucas did this even after I moved and disconnected Scottsdale tells you everything you need to know about this guy. Not only is he very much an expert, he is also kind and generous. If you don't hire Lucas for your security needs, what are you even doing?

We just canceled our service as it was impossible to have someone come out and troubleshoot when we…read morehad issues. When I called to cancel they noted the owner Lucas had to send over the form himself. I called today and spoke to Sara to get a timeline on the form and share their network is still trying to connect and sending us notifications. She seemed to get upset and note it was just her and Lucas running the company and there is nothing she could do it. I told her I understand but she started to blame the new company we went with and said they needed to take care of it. She seemed very confused and ended up hanging up on me because I asked her not to call me sweetheart. After hanging up she called back 10 min later and gave me a new name of Brandy and when I questioned if she was Sarah or brandy she said she had two names. Never acknowledged that she hung up and just noted she sent a note to IT and kept calling me honey and sweetheart. Just really bizarre behavior. The cameras - At first they were great, but then started to lag greatly. (We did upgrade the WiFi and all that) the doorbell was hit or miss sometimes it would record and other times it wouldn't and then eventually stoped working. When we would call to have someone come out they said someone would get back to us but they never would. The monthly price is low at 29.99 which is a big sell but you get what you pay for. We have our security system with Vivant and decided to switch our cameras with them and it ended up being the same monthly price but a company that has great customer service and responsive.

Great service and expertise. Very kind and considerate…read moreowner,Naz,and technician,Brian. We will recommend you to all our family,friends,and business associates. I already handed out 3 of your business cards earlier today.Thank you again.

We have used Mercury Lock and Safe for over twenty years. Brian, the owner is so responsive. They…read moreare efficient, professional, trustworthy and very fair in their pricing. Most importantly, everything always works correctly after the work order is finished. We would not use any other company in the valley for anything related to locks and safes. You would be well served to call Mercury Lock and Safe.

Worked with Redline to update to a more modern security system. Reasonable price and installation…read moreby Billy was seamless and very professional. He showed up on time and programmed our new system very efficiently. Very happy with the service from Redline Alarm Company. Jeanne R.

I had issues with my alarm system. I called Redline because of the great reviews here on Yelp. This…read morewas a decision I did not regret. Tyler was professional, friendly and knew what he was doing. He came very fast. The price was reasonable. He gave me a quote on the phone and what I paid was what he quoted me. I would recommend Tyler from Redline without hesitation and will call them again if I need.

Was incumbent vendor and beat all bids for same list of equipment…read more Hands Down Was responsible and installed on schedule with no up's or extras

This company sucks they told me there equipment or tech wouldn't damage my house.. the tech was…read morefine but the equipment damage my roofing... I talked to sales representatives I've made appointments with supervisors that I had to missed work for, just for no one to show.. the sales rep forgot he told me his name I asked to speak with a supervisor he tells me someone will call me back... he calls back from a different number a hour later saying he's the supervisor...They told me someone showed that's a lie I have cameras and ring doorbells not unless he's a ninja in knows how to evade my cameras... This is a small company that has no insurance for home damage that they cause DONT LET THEM DAMAGE YOUR HOME...