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Robertson Consulting Group

5.0 (1 review)

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2 years ago

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Your Computer Guy - Computer Service and Support

Your Computer Guy

(19 reviews)

AARON IS THE BEST! I highly recommend him for your computer needs--especially when it comes to any…read moreviruses or malware. This was my experience: I work from home as a writer/editor/social media marketer, so my computer is vital to my business. A few nights ago I had a pop-up stating that it had been infiltrated with malware, and that I needed to call a number immediately. Me, being an idiot, DID call (to anyone who this happens to, DO NOT CALL THAT NUMBER), and reached a man who claimed to be "Windows Support." I soon realized (AFTER I'd given him remote access to my computer to "clear the malware") that it was a scam, and I was terrified that my information had been stolen/viruses and malware were in my system. I called Aaron the next morning and he immediately scheduled me, and stated if I wanted him to put an antivirus on my computer, he would do so. He calmed me and sounded very confident and assuring, and I felt so much better immediately. I met him at a nearby Safeway (he works from home) and gave him the Norton antivirus code (his recommended program) and he said he'd have it completed in a few hours. Aaron called me that afternoon promptly to say that everything looked good, that he had scanned and found no malware, and had installed the Norton. He had quoted me for 1-2 hours at $60 an hour (very reasonable, I called another company and their price was that PLUS travel fees). He said he would never go over $120, even if it took him longer, and for this job it ended up just being the $60. VERY reasonable for my peace of mind, Aaron's kindness, promptness and assistance with scanning my computer for viruses and installing the antivirus. He sat with me in Safeway when I retrieved my computer and gave me lots of tips on how to run my computer more efficiently, which browser to use, useful ad-blockers, and even emailed me that evening with his recommended plug-ins. AFTER I'd paid him already, he was still emailing me tips and even texted me to see how everything was going! Even better, my dad was afraid my bank account information might've been compromised so I texted Aaron the next day to ask his opinion and he called me immediately, detailing his advice and expertise on the topic, urging me to call him if I had ANY other questions or issues anytime. By far the best guy to contact with any computer needs, and especially if you are worried about something like viruses, malware or compromised info. HIGHLY RECOMMEND.

Aaron responded to my request quickly and talked me through a potential solution on the phone as we…read morewere having difficulty coordinating schedules for him to come to my home and resolve the issue (I was the issue with scheduling a time). Anyway, Aaron proposed a solution over the phone that ended up resolving my issue after I'd spent several hours trying to figure out in my own at no charge. Seems like a person that genuinely just wants to help people. Great person, knowledgeable and friendly way of relating comes through in any interaction with him. Next time anything comes up, I'll be sure to give him a call!

Reliabilit - Before and after network cabinet install

Reliabilit

(21 reviews)

Thomas Barton is a rare breed. I called and left a message about my family member's laptop running…read moreterribly slow. He called back very soon and, at no charge, Facetimed to see how the computer was running. (He could have diagnosed through remote access but the computer was too slow for that). Mr. Barton figured out the crux of the problem at lightening speed. He explained that the problem wasn't something worth paying for repair. Not only did his honesty not earn him any money, but he gladly recommend some excellent laptops and even sent us the links on Amazon! By the way, we have taken that laptop previously to two local repair shops. We were totally ripped off at the first one and the second one installed upgraded parts but had no solution for the speed problem. So you can imagine how thrilled I am to have found RELIABILIT - IT Services & Computer Repair on Yelp!

Thomas Barton is very trustworthy, reliable, informative, and top notch young man when it comes to…read moreknowing his PC's and service repairs. He made himself available at a moments notice, as well as agreed upon time and place. He is prompt in his correspondence as well as courteous and friendly. He was very helpful as well as generous in his dealings with our PC gaming computer issues we were experiencing and solved them expeditiously as well as low cost and made recommendations on what to get on Amazon with several choice PC Gaming monitors. He was extremely helpful and reasonable in his recommendations as well as service repairs. His business name says it all RELIABILITY only spelled ReliabillT. Quite a genius and catchy name for a business. I highly recommend his repair or consult services for anyone experiencing difficulties with their gaming PC Computers. Thank you Thomas!!

Robertson Consulting Group - itservices - Updated October 2026

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