Very knowledgeable. Arrived at sheduled time. Diagnosed the problem unfortunately the repair…read morerequired replacement of hard drive. I received my laptop in working order ahjs promised, in just a couple days with all files, icons, etc. In tact.

The tech arrived as expected, was able to repair the issues with my son's computer without…read moreproblems. We haven't had any issues since. Well worth having someone come to us versus taking in the computer. Thank you

Simply the best, Rob fixed the printer problem, fixed the TV internet problem and also gave us a…read moregreat reference for auto repair. Rob explained what he was doing and had my wife take notes. Rob explained everything simplistically. Great communication, Rob texted that he was on the way and Rob was on time for the appointment. Definitely will keep using and referring Rob for computer repair needs.

We have used Rob for a good number of years for computer issues. He is reasonable with his…read morepricing and always takes his time to explain the problem. He also offers advice as to how to avoid future issues. Will continue to use him for as long as he is in business. Bernard K. Phx. AZ

These folks were great. I had a complicated issue with a new AMD build, (bent socket pins.) I had a…read morecouple of other guys look at it and none were able to repair the board. I did a YELP search and Desert Computer came up towards the top of the list. I'm glad I reached out. A short time of it in their shop, I now have a screamer of a PC up and running! I've built many pc's but this one with the damaged board was beyond me. Thanks for making this one rock! Tawn

Great customer service and honest. I highly recommend this company for any computer needs. Thank…read moreyou

Thomas Barton is a rare breed. I called and left a message about my family member's laptop running…read moreterribly slow. He called back very soon and, at no charge, Facetimed to see how the computer was running. (He could have diagnosed through remote access but the computer was too slow for that). Mr. Barton figured out the crux of the problem at lightening speed. He explained that the problem wasn't something worth paying for repair. Not only did his honesty not earn him any money, but he gladly recommend some excellent laptops and even sent us the links on Amazon! By the way, we have taken that laptop previously to two local repair shops. We were totally ripped off at the first one and the second one installed upgraded parts but had no solution for the speed problem. So you can imagine how thrilled I am to have found RELIABILIT - IT Services & Computer Repair on Yelp!

Thomas Barton is very trustworthy, reliable, informative, and top notch young man when it comes to…read moreknowing his PC's and service repairs. He made himself available at a moments notice, as well as agreed upon time and place. He is prompt in his correspondence as well as courteous and friendly. He was very helpful as well as generous in his dealings with our PC gaming computer issues we were experiencing and solved them expeditiously as well as low cost and made recommendations on what to get on Amazon with several choice PC Gaming monitors. He was extremely helpful and reasonable in his recommendations as well as service repairs. His business name says it all RELIABILITY only spelled ReliabillT. Quite a genius and catchy name for a business. I highly recommend his repair or consult services for anyone experiencing difficulties with their gaming PC Computers. Thank you Thomas!!

I am the author of Farmer Tice children's books, and my computer is my livelihood. Last week I was…read morecursed with the so-called "blue screen of death" and had tried everything in my bag of tricks to get my computer back & running again. I have nearly 40 years of technical experience behind me and am competent enough to fix most computer glitches. However, this one was beyond even my expertise and abilities, because the file system was completely corrupted. How did this happen? There are lots of bugs in Windows 11, & when I did a system recovery, Windows corrupted the file system to the point of no return. I had most of my data backed up on a separate drive, but there was one file that was absolutely vital, because it contained information that was absolutely imperative to my business, as well as my personal affairs. I immediately got on the phone and called several computer repair services, but none of them suited my timely needs; i.e., I couldn't wait a week or longer. Then, I decided to try Yelp and received numerous replies, but only 1 really caught my eye; the one sent to me by Dominic Danko of GetItFixedAZ.com Dominic came to my house the very next day and was on time. Windows 11 was completely corrupted & needed to be replaced, but he was able to save that important file, which was a life-saver to me. After reinstalling Windows 11, he reconfigured my system & got me back on-line. Then, he helped me reinstall some old (but very important) programs that didn't function with Windows 11 & needed tweaking in order to make them work. Before he left, he also showed me how to access some hidden Windows programs with several tweaks that most people don't know about. I am thoroughly impressed by Dominic's knowledge & talents, his honesty & trustworthiness, & his geniality. His prices were extremely fair & reasonable, and he did everything he promised to do and more. He left me with his business card & personal phone number, which I shall guard with my life. If you are reading this review, Dominic, I wish to thank you once again from the bottom of my heart. I am truly blessed in finding you among the plethora of computer repair ads.

Needed some quick troubleshooting done on my computer, Dominic responded quickly and came out…read morepromptly. He was helpful in both working around my environment as well as explaining what he was doing and what was going on. Will definitely use again when I have an issue. Very convenient having him able to come to my residence to work and not having to haul my computer around the valley.

Mike is great to work with. I had him check my work PC for a hard drive problem. Unfortunately it…read morewas old and damaged and was not able to recover my files, but was able to update my computer to a windows 11 and it is running great. Will use Mike in the future.

Short story: I paid them $300 to get a gaming PC back up and running. It broke again within a…read moremonth. Same issue. He agreed to repair it under warranty, but after multiple weeks, and additional expense, they weren't able to fix it. When I lightly pushed back about the delays the owner threw a tantrum and told me to come get my machine but he was only giving me back half the money. I'll spare you all back-and-forth details but scroll through the reviews here and see how he responds to negative feedback. He's dismissive and lacks maturity. That's him. That's what you get. If you're cool with that type of behavior, have a computer issue that's easy to solve, and lots of time to get it solved, then AIT could be a good fit for you. If you want a professional that can confidently solve your issue in a reasonable amount of time, then you might consider other options. Edit: Look no further than the owner's rambling response to this review for evidence of my points above. Zero accountability, its always someone else's fault he wasn't successful.

Thank you Vincent! I called Data Doctors on Pinnacle Peak…read moreand PIMA and spoke with Vincent; a courteous, knowledgeable and professional PC repair tech. After some dialogue, it was decided that the laptop needed to be brought into the shop. Vincent said he would try and repair / return my laptop by the weekend, which he did. Vincent informed me of their PC monthly care program and how it could save me money, not only on future repairs but on this repair as well. I joined the Data Doctors PC Care Club, as I feel it was the most cost effective and beneficial thing to do! My laptop was back in my home office humming along by the timeline quoted. My entire experience with Vincent and the Pinnacle Peak store was excellent! Thank you Vincent for providing professional, efficient and courteous service! Colleen S

Eric installed peripherals and gave good advice on replacing a very old system at my house. Fast…read moreand cheerful and really helpful.

I ordered a custom machine and couldn't be happier. The ordering process was easy. I could either…read moreorder online or over the phone. I chose to order over the phone, so I could ask questions. I primarily worked with Dominic (who was awesome!) during the ordering process. Not only were my questions answered, but Meta PCs was flexible on how I could pay for my beast of a machine. Unfortunately, the machine was shipped just in time to run into some dicey weather, so it arrived a wee bit frozen (I got the water-cooled option) and some minor leakage due to the machine being tilted a little bit too far. Alen took my call and was super supportive while we waited for the machine to thaw and dry out. I was also helped out by Will and Luis during my time of need! And I was a bit needy. Honestly, the whole team was super supportive. They communicated via chat, text, phone, and mail. Basically, matching whatever method I was using at that moment. I'm glad to report that it has defrosted and it is a thing of beauty. I couldn't be happier!

Went here to replace a cracked laptop screen. Although it took a few days to process payment and…read morethen receive the screen (I had that time so wasn't an issue for me), the rest of the experience was absolutely worth the wait. Helpful and knowledgeable, passionate, and exceptionally friendly, these guys delivered quality service at a fair price! I swear they gave my laptop a better screen then previously! Don't sleep on this place!!

Great job, very professional and very quick to schedule. Don't hesitate to use him. John is also…read morevery patient if you aren't so tech savvy.

I've been a resident of Surprise, AZ, for 11 years and during that time, I've used the professional…read moreservices of the Surprise Tech Guy, John Louf, for issues with computers, email, switching units, and transferring data. John is highly skilled and values the time constraints of his customers. Thank you, John, for resolving a complicated situation with such ease and professional results. Rosalie D.

Mark was so helpful in fixing an issue that I've been dealing with on my MacBook for months! I…read morenever thought I was going to get it resolved but he had it up and running within minutes. Thank you so much Mark!

I was on my computer and downloaded a "clean up" program and used it. Then computer screen went…read moreblack. Highly upset thought I checked connections but had missed the fact that the cord from monitor had loosened from tower. It was user error (me) assuming the new program blew things out in my windows environment but Mark at RAD answered me promptly thru YELP and was happy for me I found my fix! Such a nice person and will use in the future for any computer issues!!! Thank you Mark,