Awesome service quick turnaround I'll use them again without hesitation. Price reasonableread more

Such a great place to take my sick computer. They did a great job of getting me up and running…read moreagain. Thanks!

i took my elderly brother into the The Apple Exchange to find a used computer and David was very…read morehelpful. We returned the next week, to upgrade and get an even better computer. Again, David helped us and this time he was even more dedicated to solving our issues. He was warm and helpful. I highly recommend David and THE APPLE EXCHANGE when you're looking for a quality used Apple product

Very responsive and polite. They were able to get the charging port cleaned out and on my way the…read moresame day! Great service, clean store and would go back if I ever needed this kind of service.

Eric is a great guy and has a lot of good quality product for sale and great knowledge to build it…read morefor you. We purchased a few random computer parts and he helped finish a basic computer for us. We will most certainly use him for our future needs.

Came here to fix my computer and he diagnosed the issues with the device within a few days. He…read morereplaced my power supply and my GPU fan as it wasn't spinning all for a reasonable price.

Great service and low prices! Had an issue with my Dell laptop and after checking around for price…read moreand time dropped by the office. Within mid hour had a new power supply. A few weeks later, mouse laptop replaced at low price and on a Saturday! Gustavo did a great job!

I ordered a custom machine and couldn't be happier. The ordering process was easy. I could either…read moreorder online or over the phone. I chose to order over the phone, so I could ask questions. I primarily worked with Dominic (who was awesome!) during the ordering process. Not only were my questions answered, but Meta PCs was flexible on how I could pay for my beast of a machine. Unfortunately, the machine was shipped just in time to run into some dicey weather, so it arrived a wee bit frozen (I got the water-cooled option) and some minor leakage due to the machine being tilted a little bit too far. Alen took my call and was super supportive while we waited for the machine to thaw and dry out. I was also helped out by Will and Luis during my time of need! And I was a bit needy. Honestly, the whole team was super supportive. They communicated via chat, text, phone, and mail. Basically, matching whatever method I was using at that moment. I'm glad to report that it has defrosted and it is a thing of beauty. I couldn't be happier!

Went here to replace a cracked laptop screen. Although it took a few days to process payment and…read morethen receive the screen (I had that time so wasn't an issue for me), the rest of the experience was absolutely worth the wait. Helpful and knowledgeable, passionate, and exceptionally friendly, these guys delivered quality service at a fair price! I swear they gave my laptop a better screen then previously! Don't sleep on this place!!

When you come here, I recommend being prepared with knowing what you need. I just came in looking…read morefor a laptop charger. There's no greeting when you walk in and nobody asked me if they could point me in the right direction even as I was standing around with my own laptop like a deer in the headlights for a solid 3 minutes. I eventually found it myself when I walked to the laptop section in the back and this girl who looks about 22 (with straight, center part black hair. Wish I'd caught her name) looks at me and says, "you just trying to check out or something?" No smile. Nadda. I'm like, "uhh, no I just found this laptop charger and I'd like to plug it in to see if it works." This chick looks at me like I just asked her to lick the floor. She opens the package and tests a few of them, and is like "yea our chargers won't work for this." I have a pretty standard laptop. I was like "huh, that's weird..." No response. No "let's check over here and see if any other ones might be available." Nothing. Just this "sorry not sorry, leave me alone" attitude. I walked back over to the charger section and grab another one, opened it myself and found an adapter that works. I walk back over to the desk to check out and the same girl is working on some return or something and doesn't acknowledge me even if there was nobody else checking out. I say, "yea looks like you're returning something so I guess I'll go to the front." Again, no acknowledgment. Just gives me this glare like I was able to inconvenience her again. I remember Best Buy when I was growing up and people who worked there were typically very professional and friendly. I'm giving this a three star because the women at checkout were nice and I was able to get what I needed. Then again they were a little older. Yet another example of why Gen Z being terrible at customer service and acting like they'd basically be anywhere else. Had I known I'd have to deal with her I would have just started opening packages by myself to not "inconvenience" her for having to do her job.

I ordered about $2K worth of Sonos gear online for in store pickup. They only had one cashier…read moreworking with 3 employees visiting at the front of the store. [See photo]. It took me 15 minutes to pick up my order as the people in front of me had 3 complex transactions in a row and had tons of questions that stalled the cashier. When another employee wandered to the front of the store from the cell phone area I asked if he could grab my online order. He was able to get my order and then walked away without offering to help me carry the large boxes to my car. This is the reason that Amazon is smoking large box retailers with employees that don't care about customers. I won't be shopping this Best Buy on Thunderbird anymore.

When our proposed manufacturer unilaterally decided to stop shipping its advertised product…read moremid-year, Transource's Mr. Wentz worked tirelessly to find an acceptable alternative. He personifies a customer-focused executive like what Bezos teaches in "Invent & Wander". Mr. Wentz has been super helpful at at answering our technical questions, proofreading our contracts for substantive informalities. What I most enjoyed about Mr. Wentz is that he is a team player who is good at getting the ball across the finish line.

I have had two dealings with Emerald Computers. Both very positive. The most recent, Patrick took…read moremy old iMac and copied everything over to my new computer. He found a problem early on and notified me so that I could make a decision. Everything worked perfectly! Their pricing is very reasonable!

Got an expensive computer from these guys a month ago, got a 90 day warranty and any questions I've…read morehad they've helped me out same day and made me feel better about my purchase lol.

Reasonably priced and very friendly. I needed the keyboard…read moreand power cord replaced for my laptop and it was ready in less then 24hrs

My computer died and I didn't know where to turn. A friend told me he was very satisfied withwhat…read moreWestern computer outlet had done for him. I was very reluctant to go anywhere since my computer in Flagstaff had died some months earlier and Data Doctors had really left a bad taste in my mouth. Brought my baby in on Saturday. It was ready on Monday. It was as good as new. Everything was the same as before minus the virus. Data Doctors stripped mine earlier and replaced all the programs with freeware and "almost as good as" programs and it took them over a month. Western took one day and bam.....good as new. Did I mention price? Data Doctors charged over $200 and Western charged 69 dollars. Would I go there again? You betcha'. I have five computers between Flagstaff and Phoenix and they will all call Western home.