Very responsive and polite. They were able to get the charging port cleaned out and on my way the…read moresame day! Great service, clean store and would go back if I ever needed this kind of service.

i took my elderly brother into the The Apple Exchange to find a used computer and David was very…read morehelpful. We returned the next week, to upgrade and get an even better computer. Again, David helped us and this time he was even more dedicated to solving our issues. He was warm and helpful. I highly recommend David and THE APPLE EXCHANGE when you're looking for a quality used Apple product

Eric is a great guy and has a lot of good quality product for sale and great knowledge to build it…read morefor you. We purchased a few random computer parts and he helped finish a basic computer for us. We will most certainly use him for our future needs.

My laptop was fixed within a few days, he is very nice and does an amazing job. The prices are also…read morevery reasonable, totally would recommend

Came here to fix my computer and he diagnosed the issues with the device within a few days. He…read morereplaced my power supply and my GPU fan as it wasn't spinning all for a reasonable price.

I recently had a refurbished Dell Micro quit. Rubin did a quick evaluation which pointed to a…read moredefective motherboard. He did not charge anything for the check and because I did not need anything more. (I am working with Dell on a replacement). Their store is a dream store for Gamers! Please check out their inventory. 5 stars on curtesy, knowledge and communication.

I ordered a custom machine and couldn't be happier. The ordering process was easy. I could either…read moreorder online or over the phone. I chose to order over the phone, so I could ask questions. I primarily worked with Dominic (who was awesome!) during the ordering process. Not only were my questions answered, but Meta PCs was flexible on how I could pay for my beast of a machine. Unfortunately, the machine was shipped just in time to run into some dicey weather, so it arrived a wee bit frozen (I got the water-cooled option) and some minor leakage due to the machine being tilted a little bit too far. Alen took my call and was super supportive while we waited for the machine to thaw and dry out. I was also helped out by Will and Luis during my time of need! And I was a bit needy. Honestly, the whole team was super supportive. They communicated via chat, text, phone, and mail. Basically, matching whatever method I was using at that moment. I'm glad to report that it has defrosted and it is a thing of beauty. I couldn't be happier!

When you come here, I recommend being prepared with knowing what you need. I just came in looking…read morefor a laptop charger. There's no greeting when you walk in and nobody asked me if they could point me in the right direction even as I was standing around with my own laptop like a deer in the headlights for a solid 3 minutes. I eventually found it myself when I walked to the laptop section in the back and this girl who looks about 22 (with straight, center part black hair. Wish I'd caught her name) looks at me and says, "you just trying to check out or something?" No smile. Nadda. I'm like, "uhh, no I just found this laptop charger and I'd like to plug it in to see if it works." This chick looks at me like I just asked her to lick the floor. She opens the package and tests a few of them, and is like "yea our chargers won't work for this." I have a pretty standard laptop. I was like "huh, that's weird..." No response. No "let's check over here and see if any other ones might be available." Nothing. Just this "sorry not sorry, leave me alone" attitude. I walked back over to the charger section and grab another one, opened it myself and found an adapter that works. I walk back over to the desk to check out and the same girl is working on some return or something and doesn't acknowledge me even if there was nobody else checking out. I say, "yea looks like you're returning something so I guess I'll go to the front." Again, no acknowledgment. Just gives me this glare like I was able to inconvenience her again. I remember Best Buy when I was growing up and people who worked there were typically very professional and friendly. I'm giving this a three star because the women at checkout were nice and I was able to get what I needed. Then again they were a little older. Yet another example of why Gen Z being terrible at customer service and acting like they'd basically be anywhere else. Had I known I'd have to deal with her I would have just started opening packages by myself to not "inconvenience" her for having to do her job.

They always seem to have pretty much everything you need. Compared to the arrowhead store I always…read moreseem to be routed over here. The greeter at the door seems to be overly friendly and even though you are in a call will still kinda holler at you to make sure he was heard. Super annoying. The fact they have an armed guard here who is every time I've been here just on his phone swiping and not actually doing guarding is an interesting thing as well. Prices are ehhh Inventory is the better of the north west PHX/Glendale area ones. A lot of homeless and pan handlers in the parking lot and depending where you park watch your step you might find a used needle or two.

When our proposed manufacturer unilaterally decided to stop shipping its advertised product…read moremid-year, Transource's Mr. Wentz worked tirelessly to find an acceptable alternative. He personifies a customer-focused executive like what Bezos teaches in "Invent & Wander". Mr. Wentz has been super helpful at at answering our technical questions, proofreading our contracts for substantive informalities. What I most enjoyed about Mr. Wentz is that he is a team player who is good at getting the ball across the finish line.

I have had two dealings with Emerald Computers. Both very positive. The most recent, Patrick took…read moremy old iMac and copied everything over to my new computer. He found a problem early on and notified me so that I could make a decision. Everything worked perfectly! Their pricing is very reasonable!

Got an expensive computer from these guys a month ago, got a 90 day warranty and any questions I've…read morehad they've helped me out same day and made me feel better about my purchase lol.