I don't usually leave reviews, but I worked with Jacob at the Tech Bros Phoenix office because my…read more computer crashed. I was amazed at how he handled everything with such (good old-fashioned customer service) and kept me informed on my options and did everything that he said he would do. I would recommend if you're having problems with your computer to definitely use this company. I have used them before and I will always use them in the future.

I needed to get rid of a computer monitor. I went to the storefront. They asked if I needed help…read moregetting it out of my car, but I didn't. I dropped it off and left. There was no charge to drop it off, the service was friendly and the whole thing took about two minutes. I'll be back next time I need electronics recycling services.

Great guy.Great service.Very patient with people who are not tech savvy.Fair price.Would go back to…read morehim next time for sure.

My experience with Basicix was tight! I was greeted by a professional who swiftly cured my digital…read moreailments. I felt safe, respected, and carefully regarded.

My laptop was always shutting down whenever I tried to open google, a file or an app. They repaired…read moremy laptop due to faulty RAM and updated from 8 GB to 16 GB.

I was skeptical bringing in my Xbox for an HDMI repair, because the first place I took it into…read moredidn't fix it very well. Needless to say I am extremely happy with the work they did, it is a solid fix and works perfectly. Not to mention it's $160, 40$ cheaper than the previous tech store that didn't fix it very well. And they managed to fix it in 3 days, compared to the week it took the other store to do the same thing but worse. The customer service from TechBros was great, will definitely come here for future repairs if needed.

Deon answered phone & came out immediately to rescue my Mac book pro. He fixed everything &…read moreexplained why I had a problem. He returned it a week later. He is wonderful & I am so appreciative for such great service.

Well this is a following up on my laptop............it's dead!!!! John from Glick's Mobile Computer…read moreRepair looked at my laptop and discovered it wasn't the battery after all, more like the motherboard, so out came the hard drive to download into another laptop when I get one. My current laptop was 4 years old. Good thing Black Friday is around the corner. John was courtesy, took the time to explain the process that as soon as I get my new laptop they would set it up and reinstall my old data. Great experience, knowledgeable and friendly. I strongly recommend Glick's Mobile Computer Repair for all of your computer problems. David Glick is the owner and certified technician.

I've been using Compushooter for years now, and have been very satisfied with the service they have…read moreprovided. They respond quickly and efficiently when a problem arises. I highly recommend the company.

UNETHICAL..UNPROFESSIONAL..NEGLIGENT I have been a doctor…read moreand business owner for 19 years and I have worked with several IT support companies. I have always worked with companies that came highly recommended from colleagues. Let's just say the person who recommended them works closely with the owner (Joel) and after seeing what happened to us, he was extremely disturbed. They were to perform a sweep of all of our computers on a Friday, secure them and set up a maintenance plan. When they were sweeping my computer, which I was informed would be monitored, a glitch occurred and they crashed my SERVER. When I showed up to my office along with my staff and a full schedule of patients, we discovered we were blind. We had no idea who was coming in, couldn't run or close out payments, and my staff had to work with Allen to resolve this matter (9 to 4pm). I was left to check in patients, see patients, turn over rooms, check out patients completely solo because he had my staff running to office depot to purchase supplies. Once we were supposedly all set, we discovered that we were missing about 3 to 4 years of files. I went into panic mode. Losing 3 to 4 months would be detrimental! I was reassured that we d eventually find everything...Still missing files The icing on the cake . THEY LIED I hired them to sweep and secure all our computers especially anything that logs into our server. Allen went out of his way to name each computer and let me know it was clean. Come to find out form my remote employee that he told her "I got your back, I ll tell doctor your computer was clean" My head was spinning and I felt completely betrayed. In my several conversations I specifically discussed that we had been hacked, accounts had to be closed, I m concerned about the security and safety for my business and want to secure all employee computers so we can move forward. I verbalized that I hired them because of the referral and that my colleague knows the owner. GETS EVEN BETTER... when everything came to light and I questioned the Tech on a 3 way call, he never apologized and made excuses. My colleague apologized to me and said he'd speak with the owner Joel and call me back. His conversation with the owner was the CHERRY ON TOP... the owner didn't seem phased. He proceeded to ask how much was my bill and am I a big account. Once he was given the $ amount, he responded " its not worth my time" and just drop this business. Clearly the ethics or lack thereof starts at the top. I reached back out. I m left in a position worse than where I started...I don't trust them and they ve made it clear my business wasn't worth the trouble. When as a business owner you allow complete back access into your server, computers and personal space, you expect a level of ethics, professionalism and security. I was completely vulnerable when I hired them and verbalized the level of trust I m giving them. We had steps 2 and 3 planned for after the sweep and because I m a small business owner, it was OK with Joel that his staff was unethical and lied. I'd be way more concerned with small business owners if I were him since we are small stepping stones to the top.

We have been using Computer Care Professionals for all our company's computers and servers for over…read more14 years now. Carlos is extremely professional, and quick to resolve any computer issues we have. He is very responsive whenever I call with an emergency, and his rate is quite fair. I recommend his services.

I was referred to Computer Care Professionals due to a windows issue. Carlos was excellent in his…read morediagnosis and ultimate solution to my problem. I have used other IT companies in the past, and this company was far and above what I had experienced in the past. As far as I am concerned, this is the only company I will ever use.

While walking to another store in North Phoenix I saw Gen Tech. I had just bought a new laptop and…read moreneeded programs and apps installed. I tried this myself in the past but as a senior citizen it was a nightmare. Not only did Gen Tech have it up and running in less than an hour they also checked my older lap top for any malware. These are tech professionals who know what they are doing and very pleasant to deal with. The price was very fair and they saved me an awful lot of grief. Very much recommend them. What made it even better there was no upselling or trying to tie me into one of those "service contracts." This place is a real hidden gem.

prompt, friendly and very very knowledgeable. we will…read moredefinitely use GenTech in the future.

Mark was so helpful in fixing an issue that I've been dealing with on my MacBook for months! I…read morenever thought I was going to get it resolved but he had it up and running within minutes. Thank you so much Mark!

I was on my computer and downloaded a "clean up" program and used it. Then computer screen went…read moreblack. Highly upset thought I checked connections but had missed the fact that the cord from monitor had loosened from tower. It was user error (me) assuming the new program blew things out in my windows environment but Mark at RAD answered me promptly thru YELP and was happy for me I found my fix! Such a nice person and will use in the future for any computer issues!!! Thank you Mark,