We needed low-voltage wiring run for a small office space. Sam labeled every line, tested each…read moreconnection, and fixed a problem from our old setup without charging extra. The job took a bit longer than expected but he explained why and made sure it was done correctly. Very professional and respectful. Solid work.

I had a very disappointing experience with Oculus and would not recommend their installation…read moreservices. The installer made numerous holes in my walls throughout my house, promising that the connections would be fully concealed and barely visible. Instead, he attempted to install everything using large 1-inch gray conduit running along the face of my drywall, all the way down my hallway. These conduits didn't sit flush against the wall and were clearly visible in every area of my home--exactly what I said I did not want. When I expressed how unacceptable this looked, he decided to remove everything but left all the damage behind--holes in the walls, exposed areas, and a mess throughout the house. To make matters worse, there was a week-long delay between when he first made all the holes and when he came back to finish the job, only to leave it unfinished. I was very clear from the beginning that I didn't want anything that looked tacky and would rather not install it at all if it couldn't be properly concealed. Unfortunately, that's exactly what I ended up with--unfinished work, damage to my home, and a lot of frustration.

I'm very impressed with how easy it was to work with IStar Services. After trying to mount the tv…read moremyself and feeling extremely overwhelmed, I contacted a few companies and was happy with the pricing and responsiveness with this company. The communication to get scheduled was great. The technician showed up within the agreed upon window and worked so quickly and with great detail. I'll definitely be using this company again!

Will definitely use them again and will definitely recommended them to anyone! Super professional,…read moreclean, and attention to detail. Thanks!

We were doing some renovations and Phillip came to our house to do the work. He was communicative,…read moreprepared, and cleaned up after himself like he was never there. He went above and beyond what I've seen and am used to from other electricians. Highly recommend this company!

So, you're looking to find a home theater vendor, or a smart home designer/installer, or you just…read moreneed your spiffy new flat screen hung on the wall. Well, your search ends here. The folks at Mythic Theater are absolutely the guys/gals for the job. Joe arrived at our house with a fantastic attitude and quickly came up with a plan for our home despite our complete lack of knowledge or the ability to give him even the slightest hint of a desired scope of work. "Make it awesome", we said. "Do you have a budget?" he asked. "Uh...the least amount of money required to achieve said awesomeness?" "I got you, fam." He came back in a couple of weeks with a proposal, and he did indeed get us. Clearly not his first rodeo dealing with AV dumb-dumbs. His crew showed up at the prescribed time and date, and in relatively short order, started cutting several holes in our walls and ceilings. They were such kickass guys, we didn't even care that our house was swiss cheese, and we welcomed them back over and over again. I promise - if anyone else came over and put holes in our walls, we'd probably ask them to leave ASAP. (Spoiler alert - they put it all back together and you can't even tell it happened.) The whole Mythic team was great to work with and patient with our questions and mid-job changes. At the end of the job, it was indeed awesome. Joe selected some great elements that work well in the house, especially the sound deadening to fix the echo we used to have. We now have whole home audio, a fantastic surround sound system in the living room, a patio TV and speakers, significantly updated systems in a couple of out-buildings, and as much lighting automation as a couple of cranky Gen-Xers can tolerate. I can't recommend them enough. 11/10

Excellent Customer Service!…read more I recently hired Scott at Diamondback Home Theater to mount three, large screen TVs in my Scottsdale Home. From my first contact with Scott to the completion of the project, I could not have been more pleased. Scott was great at communicating in advance of his service. We discussed the project, my expectations, and specific needs. Importantly, I did not want to see any wires and that some of the mounting locations would be difficult, including one wall that was curved. Scott kept me apprised of his schedule via text and arrived promptly. He brought the perfect mounts for each location and his price for the mounts was very reasonable. Meticulous in his work, Scott put down tarps to protect our floors and carpeting. He measured everything carefully in advance, ran new Romex wire behind the walls and installed new outlets behind the TVs. He connected the RF boxes via HDMI and hid the boxes behind the TVs, as well. The result was a very clean and streamlined look in each room and TVs that function perfectly. The price for the entire project was very reasonable for the amount of work done. Scott was friendly and courteous throughout the project and a pleasure to have in our home. I would definitely contract with Scott/Diamondback Home Theater again and highly recommend him.

Great service! On…read moretime and ready to work. Everything looks very professional and done in a timely matter I will definitely use this company again

Great service -and skills -They were prompt getting right to the problem and diagnosed problem that…read moreothers missed . They even fixed how TV was hung inproperly! I would give 6 stars!

Doug and Andrew are my dynamic duo when it comes to all things wired and wireless. I don't (and…read morewon't) call anybody else. Whether it's television wall mounting (two so far), Sonos Sound System installations (one so far), WIFI maximization (just did that today), they are without a doubt the best I've found anywhere. They're also just darned NICE! Two good guys that feel more like family than service techs. If you are in serious need of help in these areas, and want a straight, honest, assessment of your needs and goals, don't hesitate to call them. You'll be glad you did.

I just moved here from CA. I called and left a detailed message of my current issue. I got a call…read moreback within 10 minutes. During the conversation and going over my issues I realized I'm behind on the times on home audio repair shops and how long it's been over. But the gentleman was willing to answer several questions I had. A suggestion was given on how I could solve my issue and with that suggestion it worked. Thank you very much for the time and suggestion. The value of that is huge to me.

Eligible, punctual, and efficient. Fixed our problem, and provided tutorial on how to work the…read moresystem.

Avoid at All Costs - Incompetent, Dangerous, and a Complete Ripoff…read more If I could give Oasis "Luxury" Smart Homes zero stars, I would. Hiring them was one of the worst decisions we've ever made. They charged an outrageous $4,000 to install 25 feet of LED strip lighting, took three months to finish what should have been a simple job, and still failed to deliver anything remotely acceptable. The "work" (if you can even call it that) was a disaster from start to finish: Unbelievable Incompetence - It took multiple failed attempts, four visits over three months, my husband repeatedly meeting with them in person, and they still couldn't get it right. The LED strip in the master bedroom failed entirely, and their so-called "experts" clearly had no idea what they were doing, from design to execution. Major Safety Hazard - Most egregiously, their botched installation could have burned down our home. After notifying Oasis we could not trust them anywhere near this project any longer, we called in a REAL lighting professional, who promptly pulled out the wiring and showed us that Oasis' garbage installation with incompatible components resulted in a melted connector inside the wall. We'd smelled the burning for some time before the LED driver blew out, thankfully protecting us and our property from an electrical fire. Shocking Lack of Professionalism - Their team spray-painted indoors without any protection, leaving a mess on our floors, broke wires in the kitchen, and generally bumbled something every visit. Communication was abysmal. Repeated requests for updates over the life of the project were ignored. Meetings with their rep, Ben, were useless because he apparently couldn't wrap his head around the design, despite being provided visual aids, and the technicians didn't even follow the agreed-upon plan. Total Waste of Time & Money - After months of frustration and thousands of dollars wasted, we were left with a non-functional, dangerous installation. And despite their catastrophic failure, they had the audacity to send us an invoice for the remainder of the $4,000. This company is a bunch of clowns and a scam and a liability. Do not trust them with your home. If you value your safety, your time, and your hard-earned money, RUN in the opposite direction. ---------------- Clarification on the response below. There was NOT "quite a bit" of additional work. It was 6ft of lighting in the kitchen, 16.9 feet of lighting in the master and the materials necessary for both. Neither of these were some wild design that your industry has never heard of. Standard LED lighting. And the master bedroom was by far the larger of the two requirements. My husband asked MULTIPLE times as this project was going off the rails to speak with you. Never heard a thing. Maybe you should have a word with your staff. ALSO - our designer called you and had a conversation with you earlier this month to let you know how wrong this has gone and ask for your help. Did we hear from you then? Nope. So spare me the story that this is news to you. As for you reaching out, my husband just now found your response to our notice of dispute of the final invoice. Well after the project ended. It's really too little too late, unfortunately. Leadership was absent through this entire ordeal on every level. A refund and "We're terribly sorry" is indeed the only right answer here. ---------------- Update as of 2/24/2025: No surprise here - Justin and his team still haven't issued the refund they promised. Instead of taking responsibility, their response to this review was to try and bury it by creating a fake 5-star rating the very next day. Rather than making things right, they're focused on damage control. This speaks volumes about how they operate. If the owner can't own up to mistakes and do right by customers, what does that say about the integrity of the business? Think twice before trusting them with your money.

I had Oasis come out on June 20 to provide an estimate for converting my living room into a media…read moreroom. A representative spent over an hour with me and my wife, discussing options and promising a proposal shortly thereafter. What followed was a frustrating and disappointing experience. I had to send four separate follow-up requests -- including one to their general sales email -- just to receive the estimate, which finally arrived 20 days later. And the proposal? For a single 98" Sony TV, a soundbar, and a few accessories, the quote came in at over $15,000, with a "discount" of four cents. Yes, $0.04. No full surround sound, no advanced system, no customization -- just inflated parts, padded labor, and insulting communication. This experience made it clear that Oasis either didn't want my business or had no intention of delivering value or professionalism. I expected expert guidance and a fair bid. What I got was silence, delays, and a tone-deaf proposal that felt more like a brush-off than an offer. Needless to say, I'll be taking my project elsewhere. I recommend others proceed with caution.

I had Alex and his team completely deck out our house with speakers, security cameras, WiFi access…read morepoints and a Sonos sound bar. From the first call to our project completion, Alex was super professional and very dialed in. The pricing is super fair (I got 3 other estimates) and he left our house super clean. I can't say enough great things about Alex and I love our new AV home.

Amazing service. They went above and beyond. Highly…read morerecommended. Would absolutely call them again. Top notch.