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T-Mobile Experience Store

3.1 (80 reviews)
PriceyMobile Phones
Closed 10:00 am - 8:00 pm

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Chargers
Jessika T.

Came here for two chargers. Walked out with a scam and a well deserved refund. Bill came out to $66.13 even though box had sticker for $20 each. When I inquired with the salesperson he said he "double charged" me. The math wasn't mathing when he gave me $11 refund. Now I ask what about the $20 sticker. Worker said that it was wrong price. Customer service leaves much to be desired. Instead of honoring price he provided excuses for what was supposed to be a simple transaction. Changing phone providers might be easier than buying a charger here. P.S. Went back for FULL refund. You know it's funny I checked where they had the chargers and they still didn't fix the price on the boxes. Shop at your own risk.

Patty N.

I called several T-Mobile stores to find out which one had the phone that I wanted and this one had it. It's not very far from my house so I drove out there, and Justin answered when I first called the store, and was very friendly and professional and when I got there, he happened to be the one that helped me, and I was very satisfied overall with the service and the professionalism, as well as all the information that was given to me shared what specials that would benefit me and what I could take advantage of. There's plenty of parking and overall very satisfied with the service. I will definitely be back for any of my cell phone needs. Thank you

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12 years ago

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4 years ago

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5 years ago

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5 years ago

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12 years ago

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8 years ago

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6 years ago

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10 years ago

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9 years ago

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9 years ago

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Photo of Kiki R.
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9 years ago

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5 years ago

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4 years ago

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9 years ago

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9 years ago

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7 years ago

Business owner information

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T-Mobile

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10 years ago

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11 years ago

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10 years ago

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7 years ago

Business owner information

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T-Mobile

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12 years ago

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10 years ago

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7 years ago

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T-Mobile

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10 years ago

Georgia is very helpful, went the extra mile to help out my friend and I. Thanks Georgia

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11 years ago

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11 years ago

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11 years ago

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7 years ago

Business owner information

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T-Mobile

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12 years ago

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11 years ago

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11 years ago

Maricruz was very helpful tmobile is awesome! I love this store I will be coming back for anything I need.

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10 years ago

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10 years ago

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11 years ago

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11 years ago

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10 years ago

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7 years ago

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T-Mobile

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11 years ago

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10 years ago

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10 years ago

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Page 2 of 2

Ask the Community - T-Mobile Experience Store

Review Highlights - T-Mobile Experience Store

Management should give him a raise but not as good as Georgia I wish I could be like her when I grow up !

Mentioned in 5 reviews

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People searched for Mobile Phones 8,345 times last month within 15 miles of this business.

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Spectrum

Spectrum

2.6(12 reviews)
1.3 mi

I came in because my internet connection at home would drop intermittently. I tried everything and…read moredecided to try out a new modem. Made an appointment online to come k for the exchange. The guy that helped me out saw my monthly price for my service and offered a promotion for a phone line to get a discount on my monthly price. I am now paying half the amount I've been paying per month! I know it's a promotion but every little bit helps with monthly expenses!

Spectrum is the worst mobile costumer service I have had. The internet on the mobile phone was…read moreslow. I had to call in many times that I just paid off the phone and canceled the service in February. I was told it was all canceled I no longer will be charged. In March they charged me for the mobile insurance. I called once again back to back demanding it was canceled the insurance should have been too. Finally I was told I would be credit on the next billing cycle. April comes and im double billed. I had to call again speak to supervisor LJ and was told its canceled and credit would be applied in 24 hours. 36 hours pass it still showed I owed money. I call once again and being redirected was told the credit would be applied within 24 hours once again. The device is completely canceled. Looking on my account it states Ill be billed once again in May. Its ridiculous I have to keep calling. I have internet with them also that I will be canceling so all my information is removed from their services.

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Spectrum - Two employees 5 people waiting

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Two employees 5 people waiting

Rikiwireless Wholesale - T-mobile Store in Pico Rivera, Downey, Verizon Store in Pico Rivera, Verizon, PgePlus,Simple mobile, Total wireless, Go smart, H20  Pre-paid

Rikiwireless Wholesale

3.5(8 reviews)
2.0 mi
$

I felt it necessary to write a negative review based on the lack of consideration of my time that…read morestaff, and I presume the owner, showed me this afternoon. I yelped this location and picked it based on the close proximity to my house and positive reviews. The greeting was mediocre, but I didn't care. I just wanted my phone fixed. I was told to return a few hours later when the technician arrived. I left my name and phone number. I arrived promptly at the time they told me only to be told that the technician called out sick. There was no apology, no we can reschedule for you if you would like. Nothing. She called out sick. Bye. Good luck. I took this as a you, small business owner, do not need my business so I went elsewhere. Thankfully, Iphone Repair 605, which is only about 1 mile away, was open and happy to get my business. I think they were also more affordable and had my phone to me within 1 hour. I discussed my experience with a neighbor, again I live super close, and they said that they too had a negative customer service experience at this location. Of course, I felt prompted to write on here to let the owner and other yelpers know of the issue that potential customer may confront at this location.

AVOID THIS PLACE AT ALL COSTS…read more I just recently took my iPhone 6 to get repaired here because I was sold on their prices but a day after having it fixed the corner of the screen was peeling up and the lcd was jacked. I brought it back to have her fix it again a second time thinking it was going to be resolved but a week later the lcd starts going out AGAIN, so I take it to a different shop and turns out they used SUPER GLUE IN MY PHONE. Yes they actually put liquid glue into an electronic!!!!! Save your money and go somewhere where they actually know what they're doing.

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Rikiwireless Wholesale - Rikiwireless cellphones and accessories, including iphones, galaxy, LG , SKy and other brands.

Rikiwireless cellphones and accessories, including iphones, galaxy, LG , SKy and other brands.

Rikiwireless Wholesale
Rikiwireless Wholesale

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Metro By T-Mobile - SPECIAL PROMO PRICES ON PHONES! The perfect gift for you AND your loved ones 3

Metro By T-Mobile

3.7(9 reviews)
1.3 mi

Upgrading and getting a new line today, service was great sales associate by the name of Claudia…read morewas very polite and very helpful.

(1 star) I am…read moreextremely disappointed with the service at the Metro location in Pico Rivera located inside SUPERIOR GROCERS on Whittier Blvd. My elderly mother went in simply because her phone was not working, and instead of helping her, the employee took advantage of the situation. She clearly and repeatedly stated that she wanted to keep everything the same on her existing plan with her son. Despite this, the representative (who no longer works there) signed her up for an entirely new plan without her understanding. As a result, she ended up being charged twice -- once for a separate individual plan and again for the original plan she shared with her son. This caused unnecessary financial stress and confusion for her. This kind of deceptive behavior toward an elderly customer is completely unacceptable. Customers should be able to trust that their instructions will be respected, not ignored for the sake of making a sale. I strongly urge others to double-check any changes made to their accounts at this location and to be cautious when dealing with staff at this location. This experience has seriously damaged our trust in Metro. After multiple attempts of going to the store nobody wanted to be part of the solution to the situation the terminated employee caused.

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Metro By T-Mobile - Located between both entrance/exits of the Superior Market!

Located between both entrance/exits of the Superior Market!

Metro By T-Mobile - Stop by for the best deals on phones! NO ANNUAL CONTRACTS!

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Stop by for the best deals on phones! NO ANNUAL CONTRACTS!

T-Mobile Experience Store - mobilephones - Updated May 2026

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