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    T-Mobile Experience Store

    3.0 (80 reviews)
    PriceyMobile Phones
    Open 11:00 am - 6:00 pm

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    Chargers
    Jessika T.

    Came here for two chargers. Walked out with a scam and a well deserved refund. Bill came out to $66.13 even though box had sticker for $20 each. When I inquired with the salesperson he said he "double charged" me. The math wasn't mathing when he gave me $11 refund. Now I ask what about the $20 sticker. Worker said that it was wrong price. Customer service leaves much to be desired. Instead of honoring price he provided excuses for what was supposed to be a simple transaction. Changing phone providers might be easier than buying a charger here. P.S. Went back for FULL refund. You know it's funny I checked where they had the chargers and they still didn't fix the price on the boxes. Shop at your own risk.

    Patty N.

    I called several T-Mobile stores to find out which one had the phone that I wanted and this one had it. It's not very far from my house so I drove out there, and Justin answered when I first called the store, and was very friendly and professional and when I got there, he happened to be the one that helped me, and I was very satisfied overall with the service and the professionalism, as well as all the information that was given to me shared what specials that would benefit me and what I could take advantage of. There's plenty of parking and overall very satisfied with the service. I will definitely be back for any of my cell phone needs. Thank you

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    3 months ago

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    3 months ago

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    11 months ago

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    3 months ago

    loved the customer service here. she was so nice and everything was fast! she helped us through everything! come here!

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    2 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    6 years ago

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    4 years ago

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    9 years ago

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    6 years ago

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    5 years ago

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    7 years ago

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    T-Mobile

    Thank you so much Mayra C.! We value you as a Magenta family member.

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    7 years ago

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    7 years ago

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    12 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - T-Mobile Experience Store

    Review Highlights - T-Mobile Experience Store

    Management should give him a raise but not as good as Georgia I wish I could be like her when I grow up !

    Mentioned in 5 reviews

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    Verify this business for free

    People searched for Mobile Phones 8,213 times last month within 15 miles of this business.

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    Spectrum

    Spectrum

    (12 reviews)

    I came in because my internet connection at home would drop intermittently. I tried everything and…read moredecided to try out a new modem. Made an appointment online to come k for the exchange. The guy that helped me out saw my monthly price for my service and offered a promotion for a phone line to get a discount on my monthly price. I am now paying half the amount I've been paying per month! I know it's a promotion but every little bit helps with monthly expenses!

    Spectrum is the worst mobile costumer service I have had. The internet on the mobile phone was…read moreslow. I had to call in many times that I just paid off the phone and canceled the service in February. I was told it was all canceled I no longer will be charged. In March they charged me for the mobile insurance. I called once again back to back demanding it was canceled the insurance should have been too. Finally I was told I would be credit on the next billing cycle. April comes and im double billed. I had to call again speak to supervisor LJ and was told its canceled and credit would be applied in 24 hours. 36 hours pass it still showed I owed money. I call once again and being redirected was told the credit would be applied within 24 hours once again. The device is completely canceled. Looking on my account it states Ill be billed once again in May. Its ridiculous I have to keep calling. I have internet with them also that I will be canceling so all my information is removed from their services.

    Rikiwireless Wholesale - T-mobile Store in Pico Rivera, Downey, Verizon Store in Pico Rivera, Verizon, PgePlus,Simple mobile, Total wireless, Go smart, H20  Pre-paid

    Rikiwireless Wholesale

    (8 reviews)

    $

    I felt it necessary to write a negative review based on the lack of consideration of my time that…read morestaff, and I presume the owner, showed me this afternoon. I yelped this location and picked it based on the close proximity to my house and positive reviews. The greeting was mediocre, but I didn't care. I just wanted my phone fixed. I was told to return a few hours later when the technician arrived. I left my name and phone number. I arrived promptly at the time they told me only to be told that the technician called out sick. There was no apology, no we can reschedule for you if you would like. Nothing. She called out sick. Bye. Good luck. I took this as a you, small business owner, do not need my business so I went elsewhere. Thankfully, Iphone Repair 605, which is only about 1 mile away, was open and happy to get my business. I think they were also more affordable and had my phone to me within 1 hour. I discussed my experience with a neighbor, again I live super close, and they said that they too had a negative customer service experience at this location. Of course, I felt prompted to write on here to let the owner and other yelpers know of the issue that potential customer may confront at this location.

    AVOID THIS PLACE AT ALL COSTS…read more I just recently took my iPhone 6 to get repaired here because I was sold on their prices but a day after having it fixed the corner of the screen was peeling up and the lcd was jacked. I brought it back to have her fix it again a second time thinking it was going to be resolved but a week later the lcd starts going out AGAIN, so I take it to a different shop and turns out they used SUPER GLUE IN MY PHONE. Yes they actually put liquid glue into an electronic!!!!! Save your money and go somewhere where they actually know what they're doing.

    T-Mobile Experience Store - mobilephones - Updated May 2026

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