ISSUES WITH HOME PHONE LINE…read more This communications company is shocking. Our family had a phone plan with them for many years however, one day they turned our service off and allowed another company to "take" or "port" our phone number without our consent. We went as far as calling their 8 different phone numbers, emailing 3 different departments within their organization, and chatting with someone via their chat service. Until today, this issue is still not resolved. My elderly family members are very emotionally disturbed over this issue. Many family still hold dear the value of having a home phone number. We thought this company was professional and upright however, there is is a possibly we are mistaken. Dear Clear Rate Communications, please respond to this message. Our family would like to resolve this issue.

My sister has this service. That's another story. She has had no ability to make outgoing calls for…read morea month. When I finally got in touch with someone on a terrible line a work ticket was created. She got instructions to remedy this but that did not work. It is now impossible to get in touch with their customer service department or to create and email request. Their phone system puts you in an endless look. I don't think anyone is actually there. I would like a return label for her equipment. Also would like instructions on disconnecting service so she can have am more reliable phone carrier. With her same number, This is beyond frustrating. Less then one star. Zero stars are appropriate l!

opened account with xfinityphone and cable less than a month my phone my phone started droping…read morecall,hanging up on me ,had stast wants i was on the phone with no resolution and most of all the assistant dont speak english or comprehend. they all giving me prices from $30.00 -19.00after i refuse to pay them for sendind me malfuntion really. whats next. idecided to take in the store and hopefully get reoulotion. they are about to lose me as a customer. incompetent,illerate, i wont reccomend to worst enemy.

From the owner: We sell and rent audiovisual equipment. From event solutions to full AV system installation, we…read morehave the skill, certified staff and equipment to get the job done.

Do not go to this location unless you want to be disrespected and lied to. I've been with xfinity…read morefor a while now and those people working there are no help. I know Xfinity is a big company so the workers don't care about the patrons but I highly suggest if they don't like their job or want to do it then they should quit. All of the negative reviews are unfortunately true and I had to find out for myself.

Very bad experience with this location, I had to return X3 and still was not serviced with an…read moreappointment , please go elsewhere for your service, not friendly at all . Sharron Nunley I didn't know Xfinity hire racist help!

Ron is VERY thorough and Detail oriented. He provides our company with support whenever we need…read moreit. Does GREAT work and is very reasonably priced!

Tim is so knowledgeable and helpful. I truly appreciate his willingness to listen and explain…read moreeverything so thoroughly. His kindness is deeply appreciated. I highly recommend and will definitely be back to the Birmingham store!

This is my go-to T-Mobile store now because of Tim. Tim was the representative who helped me and my…read morefamily. He spent hours with us to solve an issue we were having. Tim was very kind and extremely knowledgeable. We really couldn't have asked for more. I went into the store very frustrated about my situation, but Tim was so helpful and had us smiling and laughing and feeling secure that everything would be ok, which it was in the end. Major props to Tim at the Birmingham T-Mobile store.