ISSUES WITH HOME PHONE LINE…read more This communications company is shocking. Our family had a phone plan with them for many years however, one day they turned our service off and allowed another company to "take" or "port" our phone number without our consent. We went as far as calling their 8 different phone numbers, emailing 3 different departments within their organization, and chatting with someone via their chat service. Until today, this issue is still not resolved. My elderly family members are very emotionally disturbed over this issue. Many family still hold dear the value of having a home phone number. We thought this company was professional and upright however, there is is a possibly we are mistaken. Dear Clear Rate Communications, please respond to this message. Our family would like to resolve this issue.

My sister has this service. That's another story. She has had no ability to make outgoing calls for…read morea month. When I finally got in touch with someone on a terrible line a work ticket was created. She got instructions to remedy this but that did not work. It is now impossible to get in touch with their customer service department or to create and email request. Their phone system puts you in an endless look. I don't think anyone is actually there. I would like a return label for her equipment. Also would like instructions on disconnecting service so she can have am more reliable phone carrier. With her same number, This is beyond frustrating. Less then one star. Zero stars are appropriate l!

Do not go to this location unless you want to be disrespected and lied to. I've been with xfinity…read morefor a while now and those people working there are no help. I know Xfinity is a big company so the workers don't care about the patrons but I highly suggest if they don't like their job or want to do it then they should quit. All of the negative reviews are unfortunately true and I had to find out for myself.

As per usual, my Xfinity bill went up -- this time, it was $8/month from what it had been. (And…read moresome time last year, it went up $1.) Needless to say, I was not happy about this. I tried to find something else online, to no avail. So, I went to the store. They took my name and the reason I was there when I walked in. I waited all of about 45 seconds before someone (I think his name was Rich or Rick) helped me. He looked at my account and saw that 1) yes, it went up and 2) they no longer have that plan. BUT, he found another plan with a higher gig speed and it was $10 cheaper! Plus, he said if I change my autopay from a credit card to automatic bank withdrawl, it will go down another couple of dollars. So, while I wish 1) we had the free broadband for all that they were planning years ago and/or 2) actual competition and availability of internet providers, my experience at the Xfinity office was pretty good.

Yikes! Went in and was told a "corporate office" "might" be able to help…read more.. While I was there a gentleman came in and was told the same thing. Let's make an art of not helping!

Great service from a great team of people. Blake, Brandis and Kevin were excellent. They advised us…read moreon our phones and plans, plus helped when we stopped in and had usage questions. The facility is clean, attractive and conveniently located.

I love wow Great customer service…read moreThey care about customers And we need to get behind this company My service never goes out The rates are great. Best internet 2025!

called due to an outage and the csr had the nerve to tell me I need to do what he says or he won't…read morehelp. I understand Arabic men crap on their women but I am an American and will not stand for that. when I called him out and told him I will not speak to him due to his actions, he stayed condescending until I asked for a supervisor, to which is attitude changed. needless to say I wasn't buying it. "Etan" is a horrible foreigner, sorry to any and all that have to speak with him. negative 5 stars for wow

I had solid service from ManagedWay, but be aware that you will get a tax assessment notification…read morefrom the City of Troy for having computer equipment in the city. I've not dealt with this yet so don't know the final cost involved, but this was an unwanted surprise that will require attention.

From the owner: Data center services, and Internet Bandwidth.read more