Please go and see Philip at Sam's Club on Gosford for you T-Mobile phone plan and internet needs…read more my wife and I left there completely satisfied and happy. Philip explained all of our benefits and details about our new home internet and phone plan. He set up our accounts and gave us Rock Star customer service! Thank you so much Philip. I really appreciate your work.

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Incredibly slow customer service. I would assume on the weekends they have more than just 2-3…read moreemployees working on the floor, but unfortunately they don't. I can see why they have a one star rating on here.

First off, I would like to say that when their services (WiFi, TV) work they work great. Now for…read more'the rub', over the last week I have lost all of my services several times, not just my house but the entire area. It is not just for a while but hours at a time. Very unreliable to say the least. Next the price, my monthly Spectrum bill is about the same or more as my monthly PG&E bill. I do not have a ton of extra channels, just WiFi and TV. I do not have any solar panels or anything like that. People gripe about their PG&E bills all of the time, I need a solar panel for my cable box. And last, if you ever have to bring any hardware back to one of their stores you can plan on being there all day, bring the kids and have a picnic.

Horrible service, the lady's in there seem like they have no idea what they're talking about as if…read morethey've never helped someone get a new phone in their life. HORRIBLE. NO HELP. THIS STORE NEEDS TO BE RUN BY NEW MANAGEMENT. It's practically useless to go in there so just do yourself a favor & don't.

Horrible customer service. Staff are completely apathetic (Chris, in particular). I left this place…read morefeeling like I was an imposition to the staff, nit as a valued customer. I've been with AT&T (including phone, internet, and TV) for nearly 20 years. The staff at this store make me want to switch carriers and network providers.

Great place to come and get repairs on your phone price is fair ...work was pretty good for the…read morephone I brought in my little sisters phone was bent and he was still able to place a new screen on good enough to work.. their customer service was great I didn't feel hassled or anything. I'd recommend this place 100%

Went in to get a phone case and screen protector, got what I needed and they installed both for me,…read morewas in and out in less then 5 mins. Nice guys too.

Kenny fixed my son's iPad screen at a really fair price and got it done in under 2 hours. He is my…read morego to for repairs (Xbox, iPhone and now iPad.) Always fast and reliable.

Kenny was prompt with his replies, helpful and efficient. He is easy to communicate with and he…read moreeven attempted to save me some money, suggesting a simpler fox to my cell phone issue. He ended up replacing the battery and charging port for a fair price and quick service. I will definitely be back if there is a need and recommend him to friends. Thanks Kenny!

Just needed a pop socket for my phone and couldn't find any anywhere else. They thought they were…read moreall out, but found a stash of Hello Kitty and some breakfast food ones. I got the breakfast ones. It says $10 for a pack of 3. He gave them to me for $5. Quick. In and out. Thanks for the help and the hookup! Service was excellent!

They did an amazing job replacing my daughter's iPhone screen! Super inexpensive, super friendly,…read moreand so fast! In 45 minutes her phone when from smashed with a nickel sized hole in the glass, to good as new!

Not sure if I cared too much for their in person services. It got the job done. I actually had to…read moredo a lot of the programming via the Apple support. The price is good as I've been with version for a long time. The people in person were nice but one would hope that in person the costs would be better or be able to engage in more price savings. But it's always nice to have a warm face and be able to talk with someone face to face.

O Time for me to get…read morea new phone, my family has been after me for a couple years, they call my phone the potato. I made a appointment over the phone for 3 pm at the store on California Ave. we went in and tried to sign in but there was no record of our appointment. We waited about 15 minutes before a nice young man contacted us, he couldn't answer many of our questions it was frustrating I felt he was new at sales we thanked him. We then went to another smaller Verizon store and were disappointed there was only one poor salesperson she had many customers she was doing her best but she didn't have time to help everyone I felt sorry for her. The other salesperson had just left for lunch. We thanked her for her limited help and left after about 45 minutes. We came home and will give it another try tomorrow. Verizon is our carrier and we like their coverage but finding a store that has the proper staffing and knowledgeable sales people to help us buy another phone has been a challenge. We'll try again tomorrow

Went by the cricket location on Panama to see about switching over to cricket. Upon arrival there…read morewas a sign in the door that said be back in 15 minutes. Waited 20 minutes. Nobody ever showed up, I left ,the next day was in the same shopping center and decided to stop back in to check for new services .. and was unpleasantly told that I must have a mask to enter the store. By this time most medical facility's don't require masks to enter because of new Covid guidelines that are no longer a requirement. Came to the conclusion that this store does not want new customers and it's obviously an inconvenience for their employees to assist with information on products (lazy) so they just refer to the bad copy of mask signage on the front door to get them out of assisting clients or my case potential client. To the store manger if your store is underperforming take a close look at your staff this could be a good place to start.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Bakersfield store today.

Got what I needed in probably record time. I dropped my phone resulting in the back screen…read moreshattering and minor scratches on front screen. My phone was still under warranty so they fixed it free of charge. Service was friendly and kinda fast. Very pleased with my experience.

Tons of staff just chatting with each other and not helping customers. Shouldn't be that hard to…read morehelp customers