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    Updated 1 month ago

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    I checked in an hour ago and I am till waiting. All I need to do is exchange a modem.

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    HughesNet High Speed Internet Authorized Dealer

    HughesNet High Speed Internet Authorized Dealer

    1.0
    (8 reviews)

    The worst experience I have ever had with customer service and product. From their sales…read moredepartment to the their account management; the whole experience was a bust. Do not trust what they tell you and certainly don't agree to a contract. #issatrap Best advice is to not take no for an answer when requesting a cancellation because this service will NOT work consistently nor without having their technicians repair it remotely. I had service for 32 days and majority of those days my service didn't work properly; the speed was horrible, the phone service dropped called and the internet would drop and disconnect regularly (not poor weather to even blame it on).

    Not a fan. I had an 11am to 2pm window on a Tuesday in Tehachapi and no one came. I called,…read morehusband called..they said the tech would call us. 1 hour later we are calling again. 2 hours later we are calling again. And SHOCK they couldn't make it and had to keep us chained to our door another day. They didn't show up again. The tech was in Los Angeles 30 minutes AFTER the window I was given, said he was 2 to 3 hours away, had 6 people ahead of us, did not know we needed a new dish or a repositioning and said he would have to get back to us. He did not. Okay, Basic rules of business people: You Are Only As Good As The People Who Represent You! Money Comes From Customers Bad Service = Angry Customer Angry customer = No customer Angry customer = Customer on social media because sharing is caring Angry customer = No referrals Angry customer = your subcontractors reported to the BBB.. And by extension..YOU. Angry customer = Motivated person seeking other service options in area going door to door with a petition Angry customer = person contacting Public Utilities Commission so we can get a real service provider up here Any questions?

    Spectrum - isps - Updated June 2026

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