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Verizon

3.5 (18 reviews)
Closed 10:00 am - 8:00 pm

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3 years ago

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8 years ago

My husband and I came into the store to upgrade his phone and the process was nicely smooth. Great customer service by Ricardo. Thank you.

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6 years ago

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7 years ago

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8 years ago

I went in I love how friendly the stuff was they know their stuff I let all my friends and family to go to verzion

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7 years ago

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Ask the Community - Verizon

Review Highlights - Verizon

Thanks to the excellent customer service at the Rosedale store.

Mentioned in 2 reviews

Read more highlights

uBreakiFix by Asurion

uBreakiFix by Asurion

(21 reviews)

This review is a mixed bag of wonderful and ??????…read more I have an old Kindle, that was a special gift, and would no longer charge. I took it to uBreakIFix and Jose repaired it. The good: He did ask for a deposit and the total cost was very reasonable. His attitude was friendly and professional The front area was clean and neat. The negatives had nothing to do with the quality of work. The ???: The Kindle was returned wrapped in plastic wrap and handed to me. I had to take it home, and charge it to see if it was repaired. (My bad, I should have asked to see if it worked). Jose wore his hat backwards. Guess he was having a bad hair day. When we walked in, the shop was completely empty with an eerie voice from the back saying, thank you I'll be right with you. Would there be someway to install some sort of partial partition so when a customer walks in they could see there was a live body actually there? Jose, Thank you for repairing my very special Kindle

I dropped my game PS5 month ago, and I finally pick up on April 24th, i excited to play the game,…read morenext day it broken complete. Not working anymore? I bring back the store complaint. They say I'm sorry, but I can't fix it again until you need a file claim? I don't get it? I dropped a year ago. I paid for it with a warrant for 1 year now. He needed a claim? Claim? They never told me about this? Why NOW? Why didn't they tell me a year ago? That time I had a warrant a year ago. That early broken before May 2026 warrants a I will never go there again!! NOT PROFESSIONAL

AT&T Store

AT&T Store

(14 reviews)

Went in today and was helped by Isaac. He was amazing and made the process super easy! We got 2 new…read moreApple Watches and a phone upgrade. Isaac was so patient and helpful!

We love this at&t store! We have had to go in quite a bit the past few months for a whole list of…read morethings. First, it was to replace a really old iPhone with something newer since my boyfriend cracked his screen. He was in and out and back home within an hour, which I was not expecting because the Ming Ave store and Truxton store that would have taken me 1-2 hours easily because they get so busy. The second time was because we were interested in getting internet service so we could stop using Spectrum. We just wanted it all in one place and one bill. We ended up getting the girl who helped my boyfriend get a phone, Brenda, again. She let us know about internet, but also told us it was super cheap to add TV on too (it was like $10-20 more to get internet and DirecTV basic package versus just internet). Then she helped us get HBO for free because we have unlimited data. We were super happy and the process went smooth and quick to get it changed and scheduled. Then we went in a 3rd time and got Brenda again. We needed help figuring out how to move our TV and internet since we are moving (unfortunately only the customer service line can help with that), but we also got help getting my boyfriend on to the First Link network for first responders and she added me as an authorized user. It took awhile because it is kind of a painful process, but she guided us through the whole experience which would have been incredibly difficult to navigate without her! I've never said this before, but I'm actually not dreading the trip to get me added on to the cell phone plan in January because I know it will be as easy and painless as every other trip to this store thanks to Brenda and Eric, the manager, who always happily helps out when Brenda doesn't have the answers. These two make the whole cell phone/internet/TV process way easier and faster and have totally changed my outlook on AT&T customer service in this town because I've had some bad experiences at their other locations. I will only be going to this location for all my needs! Thanks guys!

Verizon - mobilephones - Updated May 2026

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